Department of English
Faculty of Modern Languages
Universiti Putra Malaysia
Semester II
2010/2011 Session
Bachelor of Arts (English Language)
BBI 3213 (Speech Communication)
CREDITS:
3 (3+0)
LECTURER:
Assoc. Prof. Dr. Mohd Faiz Abdullah
Department of English
Faculty of Modern Languages and Communication
UPM
FBMK UPM 2007
B. A. (English Language)
/BBI 3213 (Speech Communication)
2
Contact Information
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No. 212, 2nd Floor, Admininistration
Block FMLC UPM
Tel:
+603-89468721
H/P:
+6012-9789764
E-mail: mfaiz@fbmk.upm.edu.my
Or drfaiz@streamyx.com
Room:
FBMK UPM 2007
B. A. (English Language)
/BBI 3213 (Speech Communication)
3
Course Objectives
By the end of the course, students will be able to:
 explain the speech communication process using
appropriate models and/or theories,
 identify the integral elements in speech communication
with special reference to ESL contexts,
 critically evaluate power dimensions underlying
interpersonal speech communication acts, and
 apply appropriate strategies to satisfy their own speech
needs in a variety of situations..
FBMK UPM 2007
B. A. (English Language)
/BBI 3213 (Speech Communication)
4
Course Synopsis
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The course deals with aspects of theory as well as the
practice of speech communication with special reference to
English in Second Language contexts. As an introductory
university-level course that surveys the broad field of
communication, it covers traditional approaches and new
developments, samples theory and research, and devotes
attention to effective communication skills and strategies.
As a course that caters for students with little or no prior
background in the area, it provides a sound foundation in
the general principles of this liberal rhetorical art that will
serve as the basis for more advanced and specialised study
of human discourse.
FBMK UPM 2007
B. A. (English Language)
/BBI 3213 (Speech Communication)
5
Main Topics
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Unit 1: Introduction
Unit 2: Fundamentals of speech communication
Unit 3: Dimensions of culture
Unit 4: Listening matters
Unit 5: The individual communicator
Unit 6: The language in communication I
Unit 7: The language in communication II
Unit 8: Extra-linguistic factors
Unit 9: Speaking interpersonally
Unit 10: Review
FBMK UPM 2007
B. A. (English Language)
/BBI 3213 (Speech Communication)
6
Evaluation Schema
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Short tasks
Mid-semester test
Mini-project
Final examination
Total marks
FBMK UPM 2007
20%
20%
20%
40%
100%
B. A. (English Language)
/BBI 3213 (Speech Communication)
7
Policy on Plagiarism
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Find out what ‘plagiarism’ means and how
you can avoid it.
If you blatantly copy from books, articles,
etc. or ‘cut and paste’ from the Internet
without documenting your sources properly,
you can expect a failing mark in your
assignments.
FBMK UPM 2007
B. A. (English Language)
/BBI 3213 (Speech Communication)
8
Essential Reading List
TEXTBOOK:
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DeVito, J. A. (2000). Human Communication: The Basic Course.
London: Longman.
ADDITIONAL READING:
 Akamajian, A. Demers, R. and Farmer, A. (1995).
Linguistics: An Introduction to Language and
Communication. Massachusetts: Massachusetts Institute of
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Technology Press.
Brown, G. (1990). Listening to Spoken English. London:
Longman.
Cook, G. (1989). Discourse. Oxford: Oxford University
Press.
FBMK UPM 2007
B. A. (English Language)
/BBI 3213 (Speech Communication)
9
Essential Reading (cont’d…)
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DeVito, J. A. (l999). The Psychology of Speech and
Language: An Introduction to Psycholinguistics.
Washington, DC: University Press of America.
DeVito, J. A. (1997). Human Communication: The Basic
Course. London: Longman.
Gronbeck, B. E., R. E. McKerrow, D. Ehninger and A. H.
Monroe. (1997). Principles and Types of Speech
Communication. New York: Longman.
Nolasco, R. and L. Arthur (1987). Conversation. Oxford:
Oxford University Press.
Tubbs, S. L. and Moss, S. (2000). Human Communication.
Singapore: McGraw Hill Higher Education.
FBMK UPM 2007
B. A. (English Language)
/BBI 3213 (Speech Communication)
10
Course Materials
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Notes provided in the BBI 3213 module
available at PPL UPM
Set textbook (see also companion website at:
http://wps.ablongman.com/ab_devito_hu
mancomm_10; and
Recommended reading list (see above)
Web-based resources on speech
communication
FBMK UPM 2007
B. A. (English Language)
/BBI 3213 (Speech Communication)
11
Using the Module
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Unit objectives
learning outcomes
 Areas of focus
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Reference to other sources
Learning activities
Topic orientation
 Task
 Reflection
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Review Unit (Unit 10)
FBMK UPM 2007
B. A. (English Language)
/BBI 3213 (Speech Communication)
12
INTRODUCTION
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What is 'communication?
Why study speech communication?
Macro/micro functions of speech in
community
Nature of communication
FBMK UPM 2007
B. A. (English Language)
/BBI 3213 (Speech Communication)
13
FUNDAMENTALS OF SPEECH
COMMUNICATION
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Three views about speech communication
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Linear view
Interactional view
Transactional
Models of speech communication
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The Message Model
The Transactional Model
FBMK UPM 2007
B. A. (English Language)
/BBI 3213 (Speech Communication)
14
Fundamentals of Speech (Cont’d…)
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Basic elements in the transactional model
Speaker
 Listener
 Message
 Feedback
 Channel
 Speech situation
 Cultural context
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FBMK UPM 2007
B. A. (English Language)
/BBI 3213 (Speech Communication)
15
Fundamentals of Speech (Cont’d…)
PRINCIPLES OF COMMUNICATION
 Package of signals
 Process of adjustment
 Content and relationship dimensions
 Punctuated sequences
 Symmetrical and complementary transactions
 Transactional process
 Inevitable, irreversible and unrepeatable
 Multi-purposeful
FBMK UPM 2007
B. A. (English Language)
/BBI 3213 (Speech Communication)
16
DIMENSIONS OF CULTURE
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What is 'culture'?
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Simple definition
Extended definition
Main features of culture
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FBMK UPM 2007
Enculturation
Acculturation
Ethnocentrism
B. A. (English Language)
/BBI 3213 (Speech Communication)
17
Dimensions of Culture (Cont’d…)
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How do cultures differ?
Orientation – collectivist vs individualist
 Context – low context vs. high context
 Power distance – Low vs. high power
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Theories of culture, language, and
communication
Linguistic relativity
 Uncertainty reduction
 Outcome maximisation
 Culture shock theory
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FBMK UPM 2007
B. A. (English Language)
/BBI 3213 (Speech Communication)
18
Dimensions of Culture (Cont’d…)
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Intercultural communication
Prepare
Recognise fears
Recognise differences
Recognise cultural meanings
Follow cultural rules and customs
FBMK UPM 2007
B. A. (English Language)
/BBI 3213 (Speech Communication)
19
LISTENING MATTERS
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Hearing' versus 'listening'
Listening: the process:
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FBMK UPM 2007
Receiving
Understanding
Remembering
Evaluating
Responding
B. A. (English Language)
/BBI 3213 (Speech Communication)
20
Listening Matters (Cont’d…)
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Critical listening techniques  effective
listening:
Appreciative
Discriminative
Therapeutic
Comprehensive
Critical
FBMK UPM 2007
B. A. (English Language)
/BBI 3213 (Speech Communication)
21
THE INDIVIDUAL
COMMUNICATOR
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The perception process
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Sensory input
Organisation of input
Interpretation and evaluation
Critical perception strategies
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FBMK UPM 2007
Passive strategies
Interactive strategies
Awareness strategies
B. A. (English Language)
/BBI 3213 (Speech Communication)
22
The Individual Communicator
(Cont’d…)
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Addressing individual needs, motives and
drives
Maslow’s hierarchy of needs (1970)
 Physiological needs
 Safety
 Love & sense of belonging
 Self-esteem
 Self-actualisation
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FBMK UPM 2007
B. A. (English Language)
/BBI 3213 (Speech Communication)
23
The Individual Communicator
(Cont’d…)
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McClelland’s Motive Clusters (1972)
Affiliation
 Achievement
 Power
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FBMK UPM 2007
B. A. (English Language)
/BBI 3213 (Speech Communication)
24
The Individual Communicator
(Cont’d…)
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Images of the self
Self concept
 Self awareness (‘Johari Window’)
 Self-esteem
 Self-disclosure
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Strategies for effective speech
communication
FBMK UPM 2007
B. A. (English Language)
/BBI 3213 (Speech Communication)
25
THE LANGUAGE IN
COMMUNICATION I
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The linguistic nature of speech – Levels of
linguistic analysis
Verbal and non-verbal messages _ Interaction
nature of speech
General features of verbal message
FBMK UPM 2007
B. A. (English Language)
/BBI 3213 (Speech Communication)
26
THE LANGUAGE IN
COMMUNICATION II
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Verbal message principles
Criticism, praise, and appraisal
Lying and honesty
Verbal message barriers and their correction
FBMK UPM 2007
B. A. (English Language)
/BBI 3213 (Speech Communication)
27
EXTRA-LINGUISTIC FACTORS
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Communicating through the body, sound,
and time
Use of space, touch, smell and artefacts
FBMK UPM 2007
B. A. (English Language)
/BBI 3213 (Speech Communication)
28
SPEAKING INTERPERSONALLY
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Nature of conversation
Conversation: structure and process
The ‘cooperative principle’ and conversational
maxims (Grice, 1975)
FBMK UPM 2007
B. A. (English Language)
/BBI 3213 (Speech Communication)
29
REVIEW
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Topics for synoptic discussion
Questions for reflection
FBMK UPM 2007
B. A. (English Language)
/BBI 3213 (Speech Communication)
30
THE END….
Thank you for listening.
And good luck with your studies
FBMK UPM 2007
B. A. (English Language)
/BBI 3213 (Speech Communication)
31