Brewer/Garrison/Noreen Introduction to Managerial Accounting Third Edition Prologue-1 Prologue Managerial Accounting and the Business Environment McGraw-Hill /Irwin © The McGraw-Hill Companies, Inc., 2007 Globalization Reduction in tariffs and quotas Improvements in global transportation systems Expansion of Internet usage Increasing sophistication in international markets Prologue-3 The Global Marketplace Companies that have been successful in their local markets may suddenly find themselves facing competition from halfway around the globe. Prologue-4 The Global Marketplace New Markets New Customers New Workers Prologue-5 Strategy A strategy is a “game plan” that enables a company to attract customers by distinguishing itself from competitors. Customer Intimacy Operational Excellence Product Leadership Prologue-6 Organizational Structure An organization is a group of people united for a common purpose. Corporate Organization Chart Board of Directors President Purchasing Personnel Vice President Operations Chief Financial Officer Treasurer Controller Prologue-7 The Functional View of Organizations Line positions are directly related to the achievement of the basic objectives of an organization. Example: Production supervisors in a manufacturing plant. Staff positions support and assist line positions. Example: Cost accountants in the manufacturing plant. Prologue-8 The Chief Financial Officer (CFO) A member of the top management team which is responsible for: Providing timely and relevant data to support planning and control activities. Preparing financial statements for external users. Prologue-9 Process Management A business process is a series of steps that are followed in order to carry out some task in a business. Prologue-10 Value Chain Business Functions Making Up the Value Chain Research and Production Product Design Manufacturing Marketing Distribution Customer Service A value chain consists of the major business functions that add value to a company’s products and services. Prologue-11 Lean Production Traditional Thinking • Minimize unit costs by maximizing output. • Keep everyone busy. Idleness wastes money. • Push products through the system even if unsold inventory piles up in warehouses. Prologue-12 Lean Production Step 5 Continuously pursue perfection in the business process Step 1 Identify value in specific products/services Step 2 Identify the business process that delivers value Step 3 Organize work arrangements around the flow of the business process Step 4 Create a pull system that responds to customer orders Prologue-13 Supply Chain Management The term supply chain management is commonly used to refer to the coordination of business processes across companies to better serve end consumers. Prologue-14 Theory of Constraints (TOC) A sequential process of identifying and removing constraints in a system. Restrictions or barriers that impede progress toward an objective Prologue-15 Theory of Constraints (TOC) Step 1 Identify the weakest link in the chain, which is the constraint Step 4 If improvement efforts are successful, the weakest link will improve Step 2 Do not place a greater strain on the system than the weakest link can handle Step 3 Concentrate improvement efforts on strengthening the weakest link Prologue-16 Six Sigma A process improvement method that relies on customer feedback and fact-based data gathering and analysis techniques to drive process improvements. Six Sigma is sometimes associated with the slogan zero defects. Prologue-17 Six Sigma The DMAIC framework is the most common framework used to guide Six Sigma process improvement efforts. Define Measure Analyze Improve Control Prologue-18 Six Sigma Six Sigma improvements can only increase profits in two ways: 1. Decrease costs 2. Increase sales Prologue-19 Technology in Business E-Commerce Prologue-20 Technology in Business Most companies used to implement specific software programs to support specific business functions. Prologue-21 Technology in Business Enterprise Systems Prologue-22 The Importance of Ethics in Business Ethical practices in business build trust and promote productive relationships. They are necessary for the functioning of a market economy. Prologue-23 Code of Conduct for Management Accountants Part One Competence Confidentiality Integrity Objectivity Part Two Resolution of Ethical Conflict Prologue-24 Standards of Ethical Conduct Follow applicable laws, regulations and standards. Maintain professional competence. Competence Prepare complete and clear reports after appropriate analysis. Prologue-25 Standards of Ethical Conduct Do not disclose confidential information unless legally obligated to do so. Do not use confidential information for personal advantage. Confidentiality Ensure that subordinates do not disclose confidential information. Prologue-26 Standards of Ethical Conduct Communicate unfavorable as well as favorable information. Refuse gifts or favors that might influence behavior. Avoid activities that could affect your ability to perform duties. Integrity Refrain from activities that could discredit the profession. Do not subvert organization’s legitimate objectives. Avoid conflicts of interest and advise others of potential conflicts. Recognize and communicate personal and professional limitations. Prologue-27 Standards of Ethical Conduct Communicate information fairly and objectively. Objectivity Disclose all information that might be useful to management. Prologue-28 Standards of Ethical Conduct Resolution of Ethical Conflict Follow the established policies of the organization. For unresolved ethical conflicts: Discuss the conflict with immediate superior. Prologue-29 Standards of Ethical Conduct Resolution of Ethical Conflict Follow the established policies of the organization. For unresolved ethical conflicts: Discuss the conflict with immediate superior. Maintain confidentiality. Clarify relevant ethical issues by confidential discussion with an objective advisor. Consult your own attorney. Resign. Prologue-30 Codes of Conduct Company Many companies have adopted formal ethics codes of conducts that provide broad guidelines for proper behavior. Prologue-31 Codes of Conduct International The International Federation of Accountants’ (IFAC) Guidelines on Ethics for Professional Accountants governs the activities of all accountants throughout the world. Prologue-32 Corporate Governance Corporate governance is the system by which a company is directed and controlled. If properly implemented, it should provide incentives for the board of directors and top management to pursue objectives that are in the interests of the company’s owners and it should provide for effective monitoring of performance. Prologue-33 The Sarbanes-Oxley Act of 2002 The Sarbanes-Oxley Act of 2002 is intended to protect the interests of those who invest in publicly traded companies by improving the reliability and accuracy of corporate financial reports and disclosures. Prologue-34 The Sarbanes-Oxley Act of 2002 1. Requires CEO/CFO certification. 2. Establishes the PCAOB. 3. Places power to hire, compensate and terminate auditors with the audit committee. Prologue-35 The Sarbanes-Oxley Act of 2002 4. Prohibits a variety of non-audit services for audit clients. 5. Requires annual report on internal control. 6. Establishes severe penalties for criminal acts. Prologue-36 Enterprise Risk Management A process used by a company to proactively identify the business risks that it faces and to develop responses to those risks that enable the company to be reasonably assured of satisfying stakeholder expectations. Prologue-37 Enterprise Risk Management Companies should identify foreseeable risks before they occur. Once a risk has been identified, a company can respond in various ways such as accepting, avoiding, sharing, or reducing the risk. Prologue-38 Examples of Controls to Reduce Examples of Business Risks Business Risks Create firewalls that prohibit computer Intellectual assets being stolen from hackers from computing or stealing computer files intellectual property Develop a formal and rigorous new productProducts harming customers testing program Formalize an approach for legally gathering Losing market share due to the unforeseen information about competitors' plans and actions of competitors practices Poor weather conditions shutting down Develop contingency plans for overcoming operations any disruptions due to weather Develop a pilot testing program before A website malfunctioning going "live" on the Internet Establish a relationship with two A supplier strike halting the flow of raw companies capable of providing needed raw materials materials Create a balanced set of performance An incentive compensation system causing measures that motivates the desired employees to make poor decisions behavior Count the physical inventory on hand to Financial statements unfairly reporting the make sure that it agrees with the value of inventory accounting inventory Segregate duties so that the same employee does not have physical custody An employee stealing assets of an asset and the ability to account for it Create password-protected barriers that An employee accessing unauthorized prohibit employees from obtaining information information not needed to do their jobs Inaccurate budget estimates causing Implement a rigorous budget review excessive or insufficient production process Failing to comply with equal employment Create a report that tracks key metrics opportunity laws related to compliance with the laws Identifying and Controlling Business Risks Prologue-39 The Certified Management Accountant (CMA) Rigorous Professional Exam Greater Responsibilities Information about becoming a CMA and the CMA program can be accessed on the IMA’s website at www.imanet.org or by calling 1-800-638-4427. Higher Compensation Prologue-40 End of Prologue Prologue-41