Chapter 1 Marketing Basics Take out pen/pencil Marketing How many of you think ads effect your decisions of what to buy? Marketing Wayne’s World Talladega Nights Think about it… Working in groups of 2 or 3, identify 4 advertising campaigns that feature celebrities or athletes. – – Discuss how these campaigns have affected your thinking about the product If you were in the market for the product, would you buy the celebrity-endorsed brands? Why or why not? What is Marketing? Marketing– the creation and maintenance of satisfying exchange relationships. – – – – Creation—product development Maintenance—must continue as long as the business operates Satisfaction—meet the needs of the business and customers Exchange relationship—when people both give and receive something of value Marketing Mix Describes how a business blends the four marketing elements of product, distribution (place), price, and promotion. – Used to be called the “4 P’s of Marketing” Marketing Mix 1. Product is what a business offers customers to satisfy needs 2. Examples—goods like athletic shoes or a service like video rentals or entertainment (e.g., comedian) Distribution—involves the locations and methods used to make products available to customers Examples—retail stores, internet, shipped by UPS Marketing Mix 3. 4. Price—the amount that customers pay for products Promotion—describes ways to make customers aware of products, encourage them to buy, and increase customer satisfaction Advertising, publicity, personal selling, & public relations Marketing Mix Examples Sports Industry – Super Bowl – – – – Product? Distribution? Promotion? Price? Entertainment Industry – State Fair – – – – Product? Distribution? Promotion? Price? Friday 1/9 Please get your Marketing Mix graphic organizer out from yesterday Please grab a Marketing Mix review sheet from the front Marketing Mix Review Describe the Marketing Mix What are examples of the Marketing Mix for the Nebraska State Fair? Core Standards of Marketing 1. Distribution—Determining the best way to get a company’s products or services to customers. 2. Sony sells through Best Buy Apple Store Marketing-Information Management— Gathering and using information about customers to improve business decision making Domino’s made small pizza for Japan and had toppings like corn and tuna. Core Standards of Marketing 3. Pricing—Establishing and communicating the value or cost of goods and services to customers 4. Directly related to consumer demand in SEM (supply and demand – have to understand Economics!) Product/Service Management—designing, developing, maintaining, improving, and acquiring products or services so they meet customer needs and wants Fisher Price testing new toy ideas with children and parents Core Standards of Marketing 5. Promotion—advertising and other forms of communication to distribute information about products, services, images, and ideas to achieve a desired outcome. Coupons on backs of tickets, Husker Basketball 70 points for a Runza Core Standards of Marketing 6. Selling—any direct and personal communication with customers to assess and satisfy their needs and wants Also involves thinking of future needs Example—musicians or comedians traveling and visiting radio stations to sell songs and/or promote shows, coaches doing radio/TV shows Can also include purchases made through the internet with no face-to-face communication whatsoever Core Standards of Marketing 7. Financing—not only budget for its own marketing activities, but also to provide customers with assistance in paying for the company’s products or services GMAC financing, payment options NOTE: financing is not one of the 6 core standards of marketing, it is closely related! **Everything you learn about marketing will involve at least one of these standards!** Class Activity How did the Core Standards of Marketing go into the sale/purchase of this sweatshirt? Description There’s nothing better than seeing your Cornhuskers dominating on the gridiron! You make it a point to go to every home game without hesitation. But when the temperature begins to dip, you need a little extra Nebraska spirit to keep you warm. This Turf fleece pullover hoodie is all you need to get through those bitter cold games. This hoodie features the school name in a tackle twill felt applique with an embroidered team name and logo on the chest, as well as an embroidered logo on the hood. Stay comfy this winter while you root for your Cornhuskers in this hoodie! • 80% Cotton/20% Polyester • Contrast color side panels • Front pouch pocket • Heavyweight hoodie suitable for cold temperatures • Hood with shoelace drawstring • Imported • Officially licensed collegiate product • Quality embroidery • Rib-knit cuffs & waist • Tackle twill felt applique • Team colors and logo Class Activity How did the core marketing standards go into the sell/purchase of Mrs. Crabtree’s shoes? Group Activity With your “sports merchandise”— – – Tell how the core marketing standards went into this sale (or the purchase) Ideas for some of you on price—what could you have sold it for “then”, and what could you sell it for “now”. Do you recognize the following promotional messages? “Can you hear me now?” Verizon Wireless “Buy it. Sell it. Love it.” eBay “Live in your world, play in ours.” Sony Playstation “Just do it.” Nike “I’m lovin’ it.” McDonald’s “The happiest place on earth.” Disneyland Example-Puck Hat Assignment: On a separate sheet of paper: Think of three recent sports or entertainment purchases you have made. Identify how each purchase involved the seven key marketing functions. Core Standards of Marketing Product/Service Management Distribution Selling Marketing-Information Management Financing Pricing Promotion It’s Monday You’ll need a notebook (or paper) today – – – Sports Marketing Target Markets Gross Impressions What is SPORTS MARKETING? Sports Marketing—using sports to market products. – Wide array of products (food, apparel, equipment, automobiles) DETERMINE THE TARGET MARKET TARGET MARKET—A specific group of people you want to reach Demographics—information about customers – Age range, marital status, gender, educational level, attitudes, beliefs, income Disposable Income--$$ that can be spent freely Other reasons people buy items—past experience, referral by a friend, identification with an attitude Male Shows/Products Advertised Razors Alcohol ESPN Phone Cars Video Games Sports Equip. Sports Drinks Shoes Muscle Enhancements Axe Body Spray Tuesday Remind me to read announcements!!!!! Finish these Notes (3 slides)—sooooo, take out your notes Creative “logo” project Current Events…. Steve Irwin “Crocodile Hunter” was killed yesterday by a stingray Who beat Andre Agassi in his last tennis match of his career? Benjamin Becker (German) What football player was shot 3 times this weekend? Chargers Linebacker Steve Foley Spending Habit of Fans Why is it important to know this? Maximize profits Example—Price people will spend on a ticket depends on: – – – – Interest of the target market National importance of the event (ex. –National title game) Popularity of the participating athletes (ex.- Heat v. Thunder) Rivalry associated with the contest (ex.-NU v. Texas) Example—fans are willing to pay for team (or celebrity) identified clothing or expenses (as well as food and travel to & from a game) MARKETING STRATEGIES Sports Logos—Why do people wear them? – – – Show fan loyalty Value of merchandise is increased in the eyes of the buyer Some feel more successful themselves if they wear an endorsed product Marketing Strategy: GROSS IMPRESSION --The number of times per advertisement, game, or show that a product or service is associated with an athlete, team, or entertainer. – – – – – – Backs of shoes Scene in a movie (Talladega Nights) License-plate holder on a car Media mentioning a player, team or product (example Heisman Trophy) Fiesta Bowl (Tostitos) YOUR BRAIN RECORDS THAT IMAGE TIMING Popularity is based almost completely on continued winning. Fans want to be associated with winning 15 minutes of fame Katherine Webb – Reality shows – ASSIGNMENT Design a new logo for a major sporting goods manufacturer. Explain what the logo represents and why it will be successful. It can NOT resemble current logos. HOMEWORK Watch a college or professional sporting event on TV. Select a sports brand represented in this presentation and keep track of how many gross impressions were made during the telecast. YOU ONLY NEED TO WATCH ½ THE GAME LIFE WITHOUT JORDAN Wall Street Journal page 15