Lujain Nassif 10 Riverview Gardens, Flat 8 Glasgow, UK G5 8EL +44 7 553511448 +966534161000 nassif.luj@gmail.com Education University of Strathclyde, Glasgow, UK MSc Marketing Specialization in Branding & Customer Management Dissertation Title: “Instagram, The New Platform for Brand Storytelling & Fan Communities?” Expected graduation: Summer 2014 University of New Brunswick, Fredericton, NB, Canada Bachelor of Business Administration Honors in Human Resource Management and Economics Graduated May 2012 Experience Marketing Consultant, Marketing Clinic, University of Scotland, Glasgow, Scotland, UK June 2014 - Developed a strategic marketing plan for the East African Sisal Company Performed internal company analysis Performed external environmental analysis (UK, EU and Africa) 1 Marketing Consultant, University of Strathclyde Contest, Glasgow, Scotland, UK May 2014 - Provided marketing advice Performed internal and external company analysis Marketing Representative, Rhadwa International School, Yanbu Industrial City, Saudi Arabia January 2013 to June 2013 - Developed potential client leads Acquired new client accounts Managed and maintained clients, accounts and relationships Built a consistent brand identity for the school Managed the advertising campaign Developed the schools’ online presence (Email, Facebook & Twitter) Created brochures, pamphlets and handbooks Sales Associate, Magnolia Silver Jewelry, Fredericton, NB, Canada December 2011 to May 2012 - Repeatedly met and exceeded sales targets Provided customer services Entrusted as a key holder Handled store shipments Assisted in the training of new employees Arabic Tutor, Fredericton, NB, Canada September 2011 to December 2011 January 2011 to May 2011 - Administered private tutoring sessions for adult beginners several times a week Helped develop students’ basic reading and writing skills Assisted individual students prepare for exams Created class materials, exercises and methods to simplify pronunciation and writing 2 Program Assistant, Secondary Education & Labour, Province of New Brunswick, Summer Internship Fredericton, NB, Canada May 2010 to August 2010 - Administered bankruptcy documents Processed data Typed and sent out letters Updated and maintained customer records Customer Representative, SAMBA Financial Group, Jeddah, Saudi Arabia May 2008 to August 2008 - Provided information to the public Answered the Helpdesk telephone and advised callers on how to act Addressed customer complaints Prepared and maintained customer records - Fluent in English and Arabic Superior time management, organizational and communication skills Ability to meet and exceed sale targets and goals Ability to work alone as well as in teams Proficient with MS Word, Excel, PowerPoint and MAC Skills - 3