GCFA/GCBM 2015 CONFERENCE PROGRAM & ABSTRACT BOOK ISBN: 978981-09-5764-3 1 17th August 2015 Venue: Concorde Hotel Singapore, Level 4, Aventis School of Management REGISTRATION: 09:00 – 09:30 GCFA & GCBM 2015 OPENING: 09:30 – 09:45 KEYNOTE SESSION I: 09:45 – 10:15 Effect of Board Diversity on firm risk-taking Dr Gennaro Bernile Assistant Professor of Finance, Lee Kong Chian School of Business, Singapore Management University KEYNOTE SESSION II: 10:15 – 10:45 Building Relationship between Education Institutions and Students Dr Helen Wong Scheme Leader (Division of Business), The Hong Kong Polytechnic University, Hong Kong Community College COFFEE BREAK: 10:45 – 11:00 2 SESSION 1: 11:00 – 12:30 Session Chair: Chinmoy Ghosh, University of Connecticut, USA Modeling Near-Zero Interest Rates Using Monte Carlo Method Philipp Delord Derancourt, ECE Paris, France; Clement Ginet, ECE Paris, France; Quoc Hoang Long Nguyen, ECE Paris, France; Cyrille Anacleto, Kenza El Alem, ECE Paris, France; Stanislas Fauchille, ECE Paris, France A Robust and Efficient Implied Binomial Tree for Separable Local-Volatility Models U Hou Lok, National Taiwan University, Taiwan; Yuh-Dauh Lyuu, National Taiwan University, Taiwan Integrating DEMATEL and ANP techniques for evaluation of green project management Ying-Chyi Chou, Tung Hai University, Taiwan; Ching-Hua Lu, Tung Hai University, Taiwan; Hsin-Yi Yen, Tung Hai University, Taiwan; Yih-Chun Huang, Tung Hai University, Taiwan LUNCH: 12:30 – 14:00 3 SESSION 2: 14:00 – 15:30 Session Chair: Feng Lei, China University of Petroleum (East of China), China Do Banks Charge Information Rent in Lending Relationships? Cross-Country Evidence Chinmoy Ghosh, University of Connecticut, USA; Fan He, Central CT State University, USA Industrial Agglomeration, Spatial Spillovers and Regional Innovation Zhonghua Cheng, Southeast University, China Determinants of CEO Compensation in Financial, Insurance and Real Estate Sectors in the United States Phillip James, University of Technology, Jamaica; Il-Woon Kim, University of Akron, USA COFFEE BREAK: 15:30 – 16:00 SESSION 3: 16:00 – 18:00 Session Chair: Marwa Gad Mohsen, University of Worcester, United Kingdom A Social-Comparison Model of LMX Social Comparison, Envy, and Social Undermining Shin-Guang Liang, National Defense University, Taiwan; Fei-Fan Chen, National Chengchi University, Taiwan Exchange relationship and job satisfaction in service operations: An empirical study Rachel W. Y. Yee, The Hong Kong Polytechnic University, Hong Kong; Andy C. L. Yeung, The Hong Kong Polytechnic University, Hong Kong 4 Corporate image, person-organization fit, and intention to apply: The moderating effect of recruitment messages Yu-Chen Wei, National Taipei University of Education, Taiwan; Liang-Yang Lin National Kaohsiung Normal University, Taiwan; Shih-Chen Liang, Orient Semiconductor Electronics, Taiwan Host Leadership: a new metaphor for a changing world Mark McKergow, University of Hertfordshire, United Kingdom 5 11th June 2015 (Academic Track) Venue: Concorde Hotel Singapore, Level 4, Aventis School of Management SESSION 4: 09:00 – 10:30 Session Chair: Mark McKergow, University of Hertfordshire, United Kingdom A Classification of Quality/Cost Competitive Priorities in Japanese Manufacturing Firms: Empirical evidence based on management accounting practices Eisuke Yoshida, Keio University, Japan; Zhiming Xu Keio University, Japan Understanding Consumers’ Response to Voluntary Product Recalls: the Role of Corporate Association and Consumers’ Cognitive Frame Yin Zhang, China University of Petroleum, China The Application of AHP Method for Universities procurement and bidding Li Dan, China University of Petroleum(East of China), China COFFEE BREAK: 10:30 – 11:00 SESSION 5: 11:00 – 13:00 Session Chair: Xu Zhiming, Keio University, Japan Organic Food Adoption: A Temporally-dynamic Value-based Decision Process Marwa Gad Mohsen, University of Worcester, United Kingdom 6 Risk and Management of Chinese Oil Enterprises Investment Abroad Feng Lei, China University of Petroleum (East China), China How Knowledge Creation Process can help aid Family Business Succession Plan Vichita Vathanophas Ractham, Mahidol University, Thailand; Kalin Pipatanantakurn, Mahidol University, Thailand Risk Governance by South African Listed Banks Deon de Villiers, University of Johannesburg, South Africa LUNCH: 13:00 – 14:00 END OF CONFERENCE 7 ABSTRACT BOOK 8 17th August 2015 Venue: Concorde Hotel Singapore, Level 4, Aventis School of Management REGISTRATION: 09:00 – 09:30 GCFA & GCBM 2015 OPENING: 09:30 – 09:45 KEYNOTE SESSION I: 09:45 – 10:15 Effect of Board Diversity on firm risk-taking Dr Gennaro Bernile Assistant Professor of Finance, Lee Kong Chian School of Business, Singapore Management University KEYNOTE SESSION II: 10:15 – 10:45 Building Relationship between Education Institutions and Students Dr Helen Wong Scheme Leader (Division of Business), The Hong Kong Polytechnic University, Hong Kong Community College COFFEE BREAK: 10:45 – 11:00 9 SESSION 1: 11:00 – 12:30 Session Chair: Chinmoy Ghosh, University of Connecticut, USA Modeling Near-Zero Interest Rates Using Monte Carlo Method Philipp Delord Derancourt ECE Paris, France Clement Ginet ECE Paris, France Quoc Hoang Long Nguyen ECE Paris, France Cyrille Anacleto, Kenza El Alem ECE Paris, France Stanislas Fauchille ECE Paris, France Abstract In this paper, an interest rate model based on the Monte Carlo method is proposed for zerobond pricing extending Meucci and Loregian model. The zero-bond price formulae are derived considering an interest rate calculated from Vasicek’s model. Simulations have been performed with the Monte Carlo method instead of partial differential equations. Application to a French zero-coupon yield shows that the model generates realistic data fitting at the cost of proper parameter calibration. Using arbitrary yield-curves which are close to zero and negative, the model ensures positive shadow-rates. Key words: Yield curve, Shadow rates, Low rates, Term structure of interest rate, Gaussian affine term structure models, Affine Dynamic Term Structure Models, Zero Lower Bound 10 A Robust and Efficient Implied Binomial Tree for Separable Local-Volatility Models U Hou Lok National Taiwan University, Taiwan Yuh-Dauh Lyuu National Taiwan University, Taiwan Abstract The local-volatility (LV) model is an option model that fits the implied volatility surface. Past attempts to construct a tree for the LV model are prone to having invalid transition probabilities and/or stock prices. As an efficient and valid tree for general LV models remains elusive despite decades of research, it probably does not exist. This paper proposes an efficient and valid binomial tree for LV models that guarantees valid transition probabilities and positive stock prices when the LV function is separable in stock price and time. It is called the waterline tree. Numerical results confirm the excellent performance of our waterline tree. Keywords: local-volatility model, implied trees, valid transition probabilities Integrating DEMATEL and ANP techniques for evaluation of green project management Ying-Chyi Chou Tung Hai University, Taiwan Ching-Hua Lu Tung Hai University, Taiwan Hsin-Yi Yen Tung Hai University, Taiwan 11 Yih-Chun Huang Tung Hai University, Taiwan Abstract This paper is based on the TOE framework for examining critical success factors of green project management under complexity. The increasing number of recent project management related papers highlights the importance of complexity. Project complexity is a result of both internal and external factors. This paper examines green project management (GPM) to propose a multi criteria approach based on the technological, organizational, and environmental (TOE) framework for green project evaluation. The Questionnaire was completed by fifteen project managers in the environmental management industry. The mutual influence and weights of dimensions and criteria are calculated by DEMAEL and ANP. The usefulness of the proposed framework and method can help managers clarify the mutual influence of the complexity of green projects at the front-end phase, which helps decrease financial and time costs resulting from complexity. Keywords: Green project management, DEMATEL, Multi-criteria decision making (MCDM) LUNCH: 12:30 – 14:00 12 SESSION 2: 14:00 – 15:30 Session Chair: Feng Lei, China University of Petroleum (East of China), China Do Banks Charge Information Rent in Lending Relationships? Cross-Country Evidence Chinmoy Ghosh University of Connecticut, USA Fan He Central CT State University, USA Abstract The paper examines the impact of lending relationships on loan contract terms using a sample of 6500 loans from 40 countries. We find that relationship lending on average leads to higher interest rate, lower collateral requirement, and shorter loan maturity for our sample of international borrowers. However, we also show that there is significant variation across countries regarding the benefits and costs of banking relationships, which can be explained by countries’ legal and regulatory environments. Stronger creditor rights and higher disclosure requirements can significantly increase the benefits of relationship lending. Borrowers in countries with well enforced creditor rights and strict disclosure regulations actually pay lower interest rate on relationship loans. Keywords: Relationship loans, Creditor rights, Disclosure regulation, International finance Industrial Agglomeration, Spatial Spillovers and Regional Innovation Zhonghua Cheng Southeast University, China Abstract Using Static and Dynamic Spatial econometric models, this paper studied the spatial spillovers effect of Industrial agglomeration on regional innovation based on statistical data 13 from 30 Provinces in 2003-2012. The results showed that: There was a significant positive correlation of innovation output and it formed center-periphery model of global space and club mode of local space; high value cluster agglomeration areas were mainly concentrated in the Yangtze river area and the Pearl river area; low value cluster agglomeration areas were mainly concentrated in western region. manufacturing industry agglomeration and market potential affected positively on regional innovation, producer service industry agglomeration affected negatively on regional innovation; Static Spatial model overestimated the Spatial correlation and Dynamic Spatial model which separated the effect of input variables and other potential factors made the estimated result more correct. Keywords: Industrial Agglomeration, Spatial spillovers, Regional innovation, Static Spatial model, Dynamic Spatial model Determinants of CEO Compensation in Financial, Insurance and Real Estate Sectors in the United States Phillip James University of Technology, Jamaica Il-Woon Kim University of Akron, USA Abstract The determinants of chief executive officer (CEO) compensation have been examined in various research studies. However, to date most studies have only examined the issue over a relatively short time horizon and with respect to only individual sector at any one time. This study is the first to seek to identify the main determinants of CEO compensation over a twenty-two year period from 1992 to 2013, and with respect to three US sectors, namely the financial, real estate and insurance sectors. Companies were selected from the Execum database and the data were analyzed by regression analysis. The results showed that some of the statistically significant variables influencing CEO compensation were: directorship, age of CEO, return on asset, return on equity and total asset. This study therefore adds to the existing body of literature on executive compensation as it is the first of its kind to undertake a comparative analysis of three sectors in the USA Keywords: CEO compensation, financial sector, real estate sector, regression analysis 14 COFFEE BREAK: 15:30 – 16:00 SESSION 3: 16:00 – 18:00 Session Chair: Marwa Gad Mohsen, University of Worcester, United Kingdom A Social-Comparison Model of LMX Social Comparison, Envy, and Social Undermining Shin-Guang Liang National Defense University, Taiwan Fei-Fan Chen National Chengchi University, Taiwan Abstract Over the past several decades, leader-member exchange (LMX) has grown substantially as one of the richest leadership approaches to understand leader effectiveness (Graen & UhlBien, 1995). LMX theory rests on the fundamental assertion that leaders develop differential types of exchange relationships with their employees such that within work groups, leaders develop low-quality transactional relationships with some and high-quality socioemotional relationships with others (Dansereau, Graen, & Haga, 1975). The predominant paradigm in LMX research involves examining employees’ perceptions of the quality of exchange relationship with their leaders and linking these perceptions to a handful of attitudinal, behavioral, and performance outcomes. For example, a plethora of research has consistently confirmed that employees’ high-LMX perceptions are positively associated with crucial outcomes including organizational commitment, organizational citizenship behavior (OCB), work performance, and creativity. This research has undoubtedly enriched our understanding of the potential benefits of having a high-quality with the leader. As noted by Vidyarthi, Liden, Anand, Erdogan, and Ghosh (2010), however, this research treated leader-member dyads in isolation, as it overlooked the essential that employees are typically nested within work groups. Employees generally have a variety of formal or informal opportunities to observe and evaluate other colleagues’ LMXs within work groups. The results of observation 15 and evaluation may impact employees’ subsequent emotional, attitudinal, and behavioral responses. Vidyarthi et al. (2010, p. 849) referred to such an evaluative process as LMX social comparison (LMXSC), operationalized as “subjective ratings by individuals of their LMX compared to the LMXs of coworkers.” Drawing on an overarching framework of social comparison theory (Festinger, 1954), the current study therefore presents and tests a socialcomparison model of the social comparison process of low LMXSC employees. We examine envy as an emotional mechanism through which LMXSC is negatively related to social undermining and propose dispositional envy as a moderator of this envy mechanism. Using two-wave data (Study 1) from a sample of 234 employees and two-wave, multi-source data (Study 2) from a sample of 284 employees nested in 68 work units, we found that low LMXSC employees are more likely to engage in social undermining behaviors. Furthermore, our results revealed that low LMXSC employees are more likely to engage in social undermining behaviors because of their envy towards high LMXSC employees, and dispositional envy strengthens the mediated relationship. Theoretical and practical implications for LMXSC, as well as negative interpersonal emotions and behaviors, are discussed. Keywords: leader-member exchange social comparison, dispositional envy, envy, social undermining Exchange relationship and job satisfaction in service operations: An empirical study Rachel W. Y. Yee The Hong Kong Polytechnic University, Hong Kong Andy C. L. Yeung The Hong Kong Polytechnic University, Hong Kong Abstract Service industries are the major driving force for the world’s economy. According to World Bank, service sectors account for 70% of the GDP in such developed countries as the United States, United Kingdom and Japan in the recent ten year. It is generally understood that, service industries, particularly those labour intensive ones, need satisfied customer-contact employees to perform high-quality services. Nevertheless, one overlooked and underresearched dimension in service operations is working relationships, which are likely to affect employee behavioural performance in delivering services. In this research we argue leadermember exchange (LMX) and job satisfaction are important to heighten operational 16 performance in highly labour-intensive service industries. Specifically, we conceptually develop a model incorporated with empowerment, LMX, job satisfaction and service quality. To test the hypotheses of the model, we conduct a large-scale study of highly labourintensive service industries in Hong Kong. We applied multiple informant approach to collect triadic data from managers, boundary-spanning service employees and customers in firms. We finally collected data from 2,025 individual participants, including 225 managers, 675 service employees and 1,125 customers. We applied structure equation modelling to analyse the triadic data collected. The findings show that service quality is affected by LMX, not job satisfaction. The results also show that empowerment influences LMX, not job satisfaction. This research offers important academic implications because LMX has attracted very little research attention in service operations management. Despite this, LMX is indeed a significant construct because it represents alternative means of improving service quality. It is an issue that has recently been of great relevance and importance in operations management. From a practical perspective, compared with the traditional operations management advocating process standardization and optimization, this research suggests alternative means particularly appropriate for service firms to enhance service quality through strengthening the LMX quality and empowering customer-contact employees. Keywords: Empowerment, Leader-member exchange, Job satisfaction, Service quality, Empirical study Corporate image, person-organization fit, and intention to apply: The moderating effect of recruitment messages Yu-Chen Wei National Taipei University of Education, Taiwan Liang-Yang Lin National Kaohsiung Normal University, Taiwan 17 Shih-Chen Liang Orient Semiconductor Electronics, Taiwan Abstract Our study applies person-organization fit to examine the relationship between an organization’s corporate image and a job seeker’s intention to apply. It further explores how recruitment messages affect the relationship between corporate image and personorganization fit. We focused on a single job field, using actual job openings posted by 28 companies as our research data. Fifty-six participants read the job advertisements and completed a survey, yielding 1,568 observation samples for analysis. Our results showed that: 1) corporate image is positively related to intention to apply and person-organization fit; 2) person-organization fit fully mediates the relationship between corporate image and intention to apply; and 3) detailed recruitment messages strengthen the positive relationship between corporate image and person-organization fit. Keywords: corporate image, intention to apply, person-organization fit, recruitment message Host Leadership: a new metaphor for a changing world Mark McKergow University of Hertfordshire, United Kingdom Abstract The metaphor of leader as host (McKergow & Bailey, 2014) offers a new, practical and profound way to pull together new and effective leadership strategies for our faster-moving world. This metaphor build on both the hero and servant metaphors, and transcends both. Hosting – receiving or entertaining guests – has been key to humanity for millenia. Hosts both step forwards (to make things happen) and step back (to allow their guests room to do their thing). This paper will present finding gathered over a decade in talking to great leaders and great hosts. The overall metaphor will be explored, and a novel model of six roles and four positions for a host leader shown. Keywords: Leadership, Complexity, Wicked problems, Responsiveness, Host, Servant 18 11th June 2015 (Academic Track) Venue: Concorde Hotel Singapore, Level 4, Aventis School of Management SESSION 4: 09:00 – 10:30 Session Chair: Mark McKergow, University of Hertfordshire, United Kingdom A Classification of Quality/Cost Competitive Priorities in Japanese Manufacturing Firms: Empirical evidence based on management accounting practices Eisuke Yoshida Keio University, Japan Zhiming Xu Keio University, Japan Abstract This study aims to provide features of quality/cost priorities by developing a classification reflecting various target cost management practices. Using a mail survey, we find 4 combinations exist, namely Disadvantaged, Cost-emphasis, Quality-emphasis, and Dualemphasis. We also explore the combinations’ differences in management accounting practices and organization size. The results show that large extent regarding usage of cost and performance measures in Dual-emphasis group, significant dysfunction of TCM in Costemphasis firms, and no organization size difference between Quality-emphasis and Disadvantaged group. This paper develops operations management theory by providing an alternative approach about coexistence of high-quality/low-cost based on a product development view. In addition, our findings of combinations’ differences propose the contribution of management accounting information in investigating competitive priorities’ relationships. Keywords: target cost management, quality management, competitive priority, mail survey, cluster analysis, analysis of variance 19 Understanding Consumers’ Response to Voluntary Product Recalls: the Role of Corporate Association and Consumers’ Cognitive Frame Yin Zhang China University of Petroleum, China Abstract One of the most pressing problems faced by business leaders in product recalls is to reduce negative consumer responses and protect the firms’ reputation.Though most research suggested that voluntary recall before any consumer safety incidents occur causes positive consumer response, some companies are blamed when initiating voluntary recalls.In this paper,the author examine the formation of consumer’s interpretation on voluntary product recalls and their response to communication strategies adopted by the company.Based on structural alignment theory,the author proposes that corporate association of a company held by consumers influence consumers’ cognitive frame of the voluntary product recall events initiated by the company. The results of field experiments reveal that when consumers hold corporate ability associations for the company,they are more likely to see product recall as signals of product defect or failure.When consumers hold corporate social responsibility associations for the company,they are more likely to see product recall as benevolent action to protect customers from potential risk.Besides,the alignment between consumers’ congitive frame and communication strategies adopted by the firm affect consumers’s attitudes to firms initiating voluntary recalls. When a product recall is seen as signal of product failure,accomodative response strategy indicated acceptance of product defect and strengthen negative attitude,while a product recall is interpreted as goodwill of the firm, accomodative response strategy will strengthen positive attitude. Keywords: Voluntary Product Recall, Corporate Association, Consumers' Cognitive Frame, Communication Strategy, Consumers’ Attitude 20 The Application of AHP Method for Universities procurement and bidding Li Dan China University of Petroleum(East of China), China Abstract Accompany with the vigorous development of higher education, the materials and equipment requirements in college are increasing year by year. Just, fair and scientific materials bidding method has a decisive significance to ensure that tendered and bidder’s legitimate rights and interests. So the method to determine the winning company becomes the focus that tender, bidders and bid evaluation committee pay attention. The commonly used methods that review bid, tender side usually depend on the qualitative analysis and logical judgment, lack quantitative analysis. Bid evaluation is multiple objective decision making problem including technology, economy, security, management and other factors. The applications of the AHP method, taking the influence factors of evaluation as a system to consider, show that the qualitative index can be changed into quantitative index, the evaluation process and conclusions is objectively, fairly and reasonably. This paper proposes a method to quantify the relationship between object and factors in bidding universities procurement of materials ,based on the AHP Method and analysis of the representative factors in bidding decision. This model is of universal significance in application. Keywords: AHP Method, universities, procurement of materials, biding COFFEE BREAK: 10:30 – 11:00 21 SESSION IV: 11:00 – 13:00 Session Chair: Xu Zhiming, Keio University, Japan Organic Food Adoption: A Temporally-dynamic Value-based Decision Process Marwa Gad Mohsen University of Worcester, United Kingdom Abstract Perceived value has been studied in literature in relation to its ‘how’ (how consumers perceive value) and ‘what’ (what value consumers identify and seek) dimensions. This study proposes a new perspective that focuses on the ‘when’ dimension based on a temporal framing of perceived value consumers pursue in the context of adoption decision-making, examining its influence on progression in the adoption decision process. The research is operationalised using organic food – a non-durable trend in the food sector, comprising an incremental or continuous innovation. The study integrates literature on time in decision processes, consumer adoption decision making and consumer value perceptions; the main aim is to investigate the relationship between time-based value sought and consumer speed along the standard process steps, checking for a consistently speedy or slow progress, and the consequent prospective process outcomes. Hence, the research offers a realistic time perspective of the adoption decision process, investigating the association between temporally-dominant value sought and the dynamics of making adoption decisions. Data is collected from a sample of consumers in the UK through a survey to investigate and test a number of hypotheses. Findings suggest that consumers predominantly driven by perceived future-based value have a higher likelihood to move more speedily along the adoption process steps, are more likely to symbolically adopt organic food pre-trial, and have a higher propensity to reach the decision to fully adopt it as opposed to consumers principally driven by its perceived present-based value; the latter are more likely to have a slower advancement in the process, have a lower likelihood to symbolically adopt organic food, and have a higher propensity to linger longer in an ongoing evaluation than to reach an adoption or rejection outcome. Marketers can use the results to better profile distinctive target segments of organic food consumers using a ‘temporal-value based’ segmentation and positioning approach. 22 Keywords: Temporal-based value, Consumer adoption decision process, Symbolic adoption, Organic food Risk and Management of Chinese Oil Enterprises Investment Abroad Feng Lei China University of Petroleum (East China), China Abstract Since the rapid development of the economic globalization and integration, the investment domain of Chinese oil enterprises involves in more and more countries abroad. This paper introduces the definition and types of the offshore investment risks, and then analyses the development roots of three major oil enterprises in China and summarizes the general status of their investments abroad. Concerning the risks, they primarily come from the operational process, market in the host country and other risks. Thus, the effective strategy of the offshore investment of Chinese oil enterprises consists of a deeper assessment to the political risk of the host country, strengthening the economic relationship with the host partners, and carrying on life-time risk management. Keywords: Chinese oil enterprises, overseas investment, risk management How Knowledge Creation Process can help aid Family Business Succession Plan Vichita Vathanophas Ractham Mahidol University, Thailand Kalin Pipatanantakurn Mahidol University, Thailand Abstract Family business is one of the oldest and most widely used forms of business. Knowing that family business is the main contributor for most economy, their survival rate and continuity become very critical toward growing economy. Currently, one of the biggest problem faces in family business is how to cope with succession process. A succession plan is broken into four main stages where there will be a mutual role adjustment between predecessor and successor. 23 There are sole operator-no role, monarch-helper, overseer-manager, and consultant-leader stage of transition. The role of the predecessor seems to progress with lessen involvement in each stage, whereas the role of the successor moves toward the opposite direction. Knowing that knowledge is very important for family business to success, the key to a successful succession plan is for the successors to be equipped with sufficient knowledge to run the business. This paper aims to come up with a knowledge creation process to help improve family business succession process. Qualitative methods using semi-structured interviews with predecessors and successors, was conducted. The result emphasizes highly on the importance of Socialization during Phase I (Sole Operator/No Role Phase) in succession plan process. Two main factors are early exposure for successors/early involvement from the predecessors and high level of preparation for the successors. In addition, other factors such as mentoring, apprenticeship and learning through explicit material, are discussed on the following knowledge creation process for successful succession plan in family business. Keywords: Family Business, Succession Plan, Knowledge Creation Process Risk Governance by South African Listed Banks Deon de Villiers University of Johannesburg, South Africa Abstract Integrated reporting on risk governance is dependent on the actual risk governance strategies employed by South African-listed banking entities. Proper risk governance strategies are based on a clear understanding of the risk governance universe. This involves the identification, measurement and mitigation of unwanted risk exposure, which is, in turn, dependent on the manner in which risk management plans have been applied throughout the different levels of employment in South African-listed banks. The South African listed banks are transparent (based on the content analysis done) of their disclosure of risk governance in their integrated reports of 2013. The implication of this study hint at risk based development of employee consciousness in performing their duties at all levels of banking employment holistically. 24 Keywords: Integrated report, risk governance, King III, Enterprise Risk Management, Information Technology, Business Continuity Management, ISO 27002, ISO 31000, FTSE, JSE Banks Index, COBIT, Basel III LUNCH: 13:00 – 14:00 END OF CONFERENCE 25