Health Information Network Europe Progress towards EPR in Europe’s hospitals Are they ready for eHealth? Véronique Lessens Tromso, 24 May 2005 How did HINE get started? HINE was established in 2001 to provide a comprehensive service for one stop access to key eHealth information and: • Be the premier European source of market information for healthcare IT • Help senior executives to anticipate and understand healthcare industry changes • Enable meaningful comparison between European and other global eHealth markets ….. supported by EU and leading industry organisations to meet business needs of healthcare stakeholders 2 HINE (24 May 2005) © 2005 Deloitte First comprehensive survey to address European market unknowns Installed base 900 hospitals interviewed in 15 countries Suppliers The HINE 2004 European eHospital Census by HBS Sponsored by: Agfa Deloitte HP iSOFT McKesson Microsoft Philips SAP Siemens Usage patterns 3 HINE (24 May 2005) © 2005 Deloitte Are European hospitals ready for eHealth? 3 2 1 4 Levels of sophistication 4 % # Decision support, ePrescribing 2,13% 107 Clinical orders, results, Advanced medical library 18,70% 941 Common MPI / integration around patient number 87,34% 4395 PAS 98,87% 4975 Note: • # = total number of installations across Europe • Total population considered for forecasts is 5032 hospitals across 15 European countries (acute hospitals larger than 100 beds) HINE (24 May 2005) © 2005 Deloitte Significant differences from country to country Levels of sophistication Level 1 Level 2 Level 3 Level 4 % # % # % # % # Germany 99,47% 1448 91,05% 1326 22,63% 330 2,11% 31 France 97,76% 880 81,34% 732 5,22% 47 0,75% 7 100,00% 555 97,22% 540 13,89% 77 1,39% 8 Italy 96,77% 779 66,13% 532 12,90% 104 2,42% 19 Spain 100,00% 416 100,00% 416 26,00% 108 5,00% 21 97,96% 141 93,88% 135 30,61% 44 0,00% 0 Netherlands 100,00% 127 100,00% 127 31,11% 40 2,22% 3 Austria 100,00% 152 95,56% 145 46,67% 71 0,00% 0 Switzerland 100,00% 153 86,67% 133 24,44% 37 4,44% 7 Norway 100,00% 72 100,00% 72 28,00% 20 0,00% 0 Sweden 100,00% 90 88,00% 79 52,00% 47 12,00% 11 Denmark 100,00% 81 100,00% 81 15,00% 12 0,00% 0 Finland 100,00% 81 95,00% 77 5,00% 4 0,00% 0 Europe 98,87% 4975 87,34% 4395 18,70% 941 2,13% 107 UK/EIRE Belgium • Almost 100% of European hospitals have reached Level 1 and close to 90% Level 2. • However, the results dropped significantly from Level 3 onwards. Only 2% of European hospitals have reached Level 4. • Overall the same trends could be observed in USA. If we consider Level 4 in Europe as equivalent to the CPOE system in USA, then we could observe that the situation in USA (close to 2,5% of US hospitals reporting having CPOE systems in place) is not significantly different from the number of European hospitals at Level 4. 5 HINE (24 May 2005) © 2005 Deloitte Main storage medium in medical records library Media for storage/archiving - 2004 16,0% Paper-based 14,1% Microfiche Scanned / Digitized Fully computerized 4,2% 65,7% • 66% of medical records still held on paper 6 HINE (24 May 2005) © 2005 Deloitte Hospital EPR performance in Europe Mature market • Administrative solutions have been the main focus together with service departments. • Painfully slow progress towards hospital EPR. ePrescribing (not ETP) still a pipe dream. 7 HINE (24 May 2005) © 2005 Deloitte Is the essential infrastructure in place? (1) EU Weighted EU Ratio Nb. Weighted Workstations Av. Nb. Workstations per Bed per Hospital Levels of sophistication 4 3 2 1 8 EU Weighted Ratio Nb. Staff per Workstations Decision support, ePrescribing 1614 1,5 2,5 Clinical orders, results, Advanced medical library 585 1,2 2,9 Common MPI / integration around patient number 536 1,2 3,7 PAS 282 0,8 5,1 HINE (24 May 2005) © 2005 Deloitte Is the essential infrastructure in place? (2) – Fixed, mobile & wireless connected workstations Workst ations - Mean % Mobile % Wireless 9 DE FR UK/ EIRE IT ES BE NL AU CH NO SW DK FIN 294 383 1297 384 423 521 1050 680 597 977 2019 1555 984 3% 6% 4% 7% 2% 4% 7% 8% 17% 11% 6% 6% 12% 0,5% 2,6% 3,4% 0,5% 4,8% 0,4% 3,1% 2,8% 3,0% 2,5% 2,2% 5,6% 0,8% HINE (24 May 2005) © 2005 Deloitte ICT spending pattern ICT spending as a percentage of total hospital revenue - 2004 6% 6% 7% 29% <1% 1 - 1.5% 1.5 - 2% 11% 2 - 2.5% 2.5 - 3% 3- 4% >4% 19% 22% • 70% of European hospitals spend less than 2% of their budgets on ICT, while 70% of their US colleagues were spending more than 2% in 2004. 10 HINE (24 May 2005) © 2005 Deloitte ICT spending patterns (2) ICT spending in % Increase foreseen Ratio per staff Ratio per bed Germany 1,8% 34% 1020 2020 UK+EIRE 1,7% 73% 1290 6040 France 1,5% 32% 680 1490 Spain 1,4% 69% 550 1490 Italy 1,1% 38% 790 2690 Belgium 2,1% 50% 1930 4080 Netherlands 3,3% 53% 1700 6340 Austria 2,2% 21% 4200 3490 Switzerland 2,0% 47% 2480 7540 Norway 2,6% 44% 1250 6750 Sweden 3,3% 48% 1570 8170 Denmark 2,5% 84% 1240 6140 Finland 2,8% 80% 2380 5420 EUROPE 1,8% 52% 1280 3710 11 HINE (24 May 2005) © 2005 Deloitte Market drivers – Currently Factors Driving Current DE FR UK/ EIRE IT ES BE ND AU CH NO SW DK FIN EU 16,65 15,99 6,17 8,79 5,16 15,14 16,02 5,89 13,59 8,67 14,58 10,00 15,28 11,69 5,99 3,61 6,58 6,06 13,55 11,62 9,32 0,56 5,53 13,67 11,88 11,43 1,67 7,81 Facilitate sharing of patient information 3,69 6,25 3,33 5,69 6,94 14,05 11,82 9,33 10,29 5,33 10,83 5,00 8,33 7,76 Comply with government funded policies 8,01 7,25 12,00 3,23 3,68 8,51 9,43 4,44 14,26 4,33 1,67 10,71 10,83 7,57 Improve security and privacy provisions 4,69 13,01 3,08 11,57 9,15 4,05 2,16 14,80 5,15 11,00 5,00 4,29 4,44 7,11 Increase clinical capacity and productivity 10,06 2,29 4,58 5,49 2,24 7,03 7,73 13,33 5,44 10,00 5,83 7,50 5,83 6,72 5,97 6,67 8,50 5,80 13,03 5,00 5,91 3,44 4,12 11,00 3,75 8,57 1,11 6,37 11,74 8,52 6,67 8,81 1,80 4,32 4,55 9,07 5,88 5,33 8,33 0,00 0,00 5,77 Enhance overall organisational performance 8,55 4,43 9,25 4,69 4,48 2,97 4,66 4,67 6,91 8,67 2,92 7,50 4,72 5,72 Improve access to care and reduce waiting lists 3,49 4,17 10,42 8,49 9,32 3,51 4,66 3,36 5,00 7,33 3,75 5,71 1,11 5,41 3,38 3,33 6,17 8,94 9,43 7,16 2,95 4,22 6,26 1,00 5,00 7,14 0,00 5,00 8,43 6,61 3,50 5,71 2,29 6,49 5,80 6,22 3,44 2,67 7,92 2,86 2,22 4,94 Healthcare ICT Investments in Europe Meet legal requirements Reduce avoidable medical errors Improve overall quality of care Improve control of costs Improve interaction with patients Increase revenues and reduce costs 12 HINE (24 May 2005) © 2005 Deloitte HINE 2004 eHospital Census reveals: • • • • • • • • • • • • Prevailing rate of IT spend around 1,8% of revenue Recognised lack of inhouse eHealth skills CIOs generally unwilling/scared to outsource support Failure of CIOs to recognise changing job role IT strategies disconnected from business objectives Lack of basic IT tools and essential infrastructure Operating efficiencies have been the main focus Painfully slow progress towards clinical buy-in Electronic prescribing (not ETP) still a pipe dream Little evidence of GP or consumer access facilities Reluctance to accept opportunity to address patient safety through ICT Call for Government intervention, guidance and support • Hospitals are a key component of the health care system and are central to the process of health system reform. • BUT as organisations, they have received too little attention. Policy makers embarking on eHealth should also focus on hospitals. Change will require investment and we should ensure that hospitals have access to these funds for future investment in eHealth. This will request high political profile and Government interest. Government and industry must collaborate. 13 HINE (24 May 2005) © 2005 Deloitte For further information, contact Véronique Lessens, Manager (vlessens@deloitte.com) Phone: + 32 2 800 28 49 … or visit the HINE website at: www.hineurope.com