NITIN KASTURI Contact: (M) +91 8147813181, 9742910765 || Email: nitin.kas@gmail.com Seeking for a managerial position in Automobile Sector, where I can add tangible value to the firm and achieve this by constantly updating my domain knowledge both on & off the job SYNOPSIS Meticulous, Adaptable and Seasoned Professional offering 3.9 years of experience; presently spearheading responsibilities as an Assistant Manager at Shodha Toyota, Hubli Good at CATIA V5 R18 & 19, Ansys V10 & V11, Solid Edge V17 to V19, AutoCAD, Unigraphics & Pro-E Technically-sophisticated and business-savvy management professional with a pioneering career reflecting strong leadership qualities coupled with enormous experience & exposure in project planning, coordination, execution, data management and estimation of schedule Eminently competent in supervising engineering functions leading to ensured execution of works as per design, requirement, contract, specifications and conforming to Safety, Quality, cost, time parameters Extensive exposure in gathering client requirements, leading the implementation of requirements, guiding the plan to reality and managing customer expectations Systematic approach and quick adaptability to new technologies; First-rate analytical and problem solving skills dedicated to maintain high quality standards A person with strong business acumen, excellent interpersonal relationship, possessing strong leadership and team building capabilities COMPETENCY MATRIX Project Planning & Handling Query Handling & Resolution Quality Assurance Dealer Development Customer Service Management & Measurements Warranty Administration Business Development Automotive Technical Management Technical Proficiency CATIA V5 R18 & 19 Ansys V10 & V11 Solid Edge V17 to V19 AutoCAD Unigraphics Pro-E CAREER CHRONICLE Assistant Manager at Shodha Toyota, Hubli (since Dec’12) Responsible for planning, organizing, leading and handling total service management operations To develop and implement comprehensive and innovative sales and marketing activities to achieve divisional goals in a highly competitive business environment To ensure optimal order planning and inventory control through sales analysis and estimation of demand. Verifying vehicle diagnostic report on daily basis and analyzing quality issues and quality gates Increase in Vehicle Inflow in workshop/ensure dealer profitability Adept at service marketing – developing new marketing ideas and follow up of campaign reporting in order to manage revenue and costs per acquisition Conducting activities i.e. service camp/customer meets etc Responsible for Warranty Administration including warranty related issues among dealerships and the customers, manufacturers Warranty parts analysis and clearance Resolution of Customer Complaints Increase in bay/mechanic productivity Supervising customer satisfaction reports and trends (CSI Index).Auditing skills for workshop parameters. Responsible to share customer satisfaction information with service personnel Recognize the areas for coaching team and providing support in achieving their performance expectations Attending all new model-training courses and conducting in-house training/presentations Conducting regular internal meets between parts, services & sales Roll out customer satisfaction surveys and take an effective and corrective improvement measures Business enhancement of overall service department. Dealer Management & Infra Improvement Previous Assignments Dealer Development at Tata Motors Ltd, Bangalore (Sep’10 to Sep’12) Conducted initial ground work to study the market, evaluated new network prospects, prepared necessary reports for assisting in decision making for new dealer selection Associated with Network Development and expansion Supervision of complete cycle of infrastructure development from LOI to COB stage Focused more on competition, network intelligence, participation in marketing services initiative of the company Adept at assessing the commercial viability of new projects at dealerships Effectively handled statutory compliances and norms Successful in exceeding all territory goals including retention, growth, training, dealer satisfaction and other revenue generating metrics Trained region staffs regarding dealer performance measurement tools, network development policies and procedures, legal awareness and business management ACCOLADES Professional Attainments Implemented RAT Bite Mesh Synthetic oil lucky draw scheme Development of dealership in just 15 days Extramural Accolades Received 2nd prize in Poster presentation (SOCH) car designing competition in PLEIADES National Level Technical Festival & Participated in Idea Presentation. Second prize in Alternative Fuel paper presentation SHODH-10 NCC Certificate “A” and NCC CATC/TSC Camp Certificate (28 KA Battalion) Visited industries like TVS (SAE), TAFE, ROBERT BOSCH, AKP Foundries, TELCON Dharwad Completed Lower Grade Drawing Exam & received many prizes in painting and sketching (drawing) Cricket(champions in inter sports competitions), Athletic, caroms Under gone Training EAP (Entrepreneurship Awareness Program) By SBI Bank PROJECTS Augen Technologies, Team Size Technology Summary Bangalore for 3 months :5 : Windows / CATIA V5 : BIW Fixtures and 3D Designs Performance evaluation of 4 stroke CI engine operated on straight vegetable oils blend with diesel, Hubli Duration : 4 months Team Size :3 Professional Projects Network Channel Development of Tata Motors NANO CAR Dealership project throughout South Region Worked as Project associate in Design using CATIA V5 Tool in BMW Dallian and Volkswagen BIW Fixture project SCHOLASTICS B. E (Automobile) from KLES BVB College of Engineering & Technology (VTU); 2010; 68.75% PERSONAL DOSSIER Date of Birth Linguistic Proficiency Passport Details Hobbies (Nitin Kasturi) : : : : 15th March 1989 English, Hindi and Kannada J2382758; expires on September 2020 Playing games, cooking, painting, sketching, photography, health fitness (gym), etc.