BRENT JORGENSON
506 Fawn Drive  San Anselmo, CA 94960  (415) 453-2406 | (651) 206-6616  brentjorgensonmn@gmail.com
Objective
To work with a dedicated team, on an innovative project, while exceeding company
expectations and performance.
Experience
Wells Fargo/WACHOVIA
IT Support Technician – San Francisco, CA
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December 2011
Removed and Installed high end Trading Desks using various system configurations
Troubleshot network connectivity via LAN/WAN, monitor problems, Phone issues.
While exceeding company expectations
October 2011
GAP
IT Support Technician – Petaluma, CA
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Recorded a manifest of all existing hardware.
Prepared machines for transportation for move to new location.
Installed PCs and Macintosh computers on a team in pre-designated office areas.
Tested LAN/WAN connectivity for machines and printers.
June 2011-September2011
Minnesota Children’s Hospitals and Clinics
Network Designer and Administrator – Saint Paul, MN
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Inventoried new machines and outdated machines with numerous departments.
Imaged new and existing machines using Symantec Altiris management console and
removed machines as required.
Installed over 1000 computers with specific printer assignments on a team around in
designated areas using multiple cable management methods.
Troubleshot hardware that included existing machines, and interfaces.
Set up and configured mobile carts to operate securely on LAN.
Utilized HP-PPM portfolio management application and EIT workstation for help desk
oriented tasks.
Experience with setting up and troubleshooting VoIP communication systems.
Installed specialized machines and additional equipment onto medical equipment such
as control rooms, gas carts, operating (surgery) room systems and mobile carts.
Adhered to strict security policy and set up software (encryption, safe-boot, BIOS
Passwords, Anti-virus/spyware/malware, Group Policies) as necessary.
Administered users and new machines in Active Directory Group Policies.
Experience with TCP/IP, POP, SMTP, IMAP, PPP, PTPP, DNS, DHCP Protocols
Responded to tickets in a timely manner and corrected all known issues.
Met all deadlines and exceeded project expectations.
April 2011
Catco Parts
IT Consultant – Saint Paul, MN
References Available Upon Request - http://www.brent-jorgenson.com
Window s NT4 w indows 20 00 windows 2 003 window s XP w indows 7 IBM serv ers local SCSI serv ers Windows 2 000 / 2 003 Act ive Dir ect ory domain contr oller s D NS and DHC P W indow s 200 8 A pplicat ion Publishing IT Plan scr ipts RA ID10 Cisco Link sys subnet s V PN RDP FT P HTTP PHP MyS QL My sequel Back up Rec overy Net wor k S ecurity Cisco VoIP Micr osoft Exc hange desig n w eb-based .N ET dat abase administr ation database desig n dat a m odeling Peal CGI Jav a M icrosof t . NET f ram ewor k Visual C++ Visual B asic Visual Studio C #.N ET Apac he Web S erv er Microsoft Windows200 0 & XP S erv er C C ++ J avaSc ript VBScr ipt PHP C GI Peal HTML XML Micr osoft Access Basic Sourc e Unreal gam e eng ine tor que gam e builder t or que game eng ine A dobe Flash Adobe Phot oshop A dobe Dr eamw eav er Adobe Pr emier Adobe Fir eworks Adobe Af ter Eff ect s A dobe Bridg e 3ds max A utodesk Soft imag e A ut odesk May a w ing s3 d blender NVidia Com poser cg fx opengl Dir ect X pst png j pg tga 3 ds obj fbx ascii android blackberr y htc hd2 thunder bolt M ot her boar d RAM B IOS
CMOS Har d D isk Dr ives N etw ork Switches Rout ers Cable M anagem ent Sy stem s T est ing D evic es ISA PCI PC Ie AGP DMA EIDE SATA C PU CrazyBum p Symantec GHOST CarpeDiem BEC D oc ket BEC L egalbar Netdocum ents Legalkey E-C opy Paper wor ks C isc o SS LVPN S OS Bac kup Ag osto CMS Kasaya Client A ltiris iET S olutions W orkc enter Act ivedirec tory S ent illion Verg ence McAfee Nor ton Kapersk y Avast AVG Nov ell Gr oupw ise Messeng er Mozilla Fir efox N et scape Navigator Google C hr ome Micr osoft Inter net Ex plorer Saf ari WAM PServ er FT PZilla C ut eFT P Sm artFT P S ec ureFTP Windows Mult ime dia Server U buntu Linux Redhat Linux Mandrak e Linux MINT N etmerc’s Tor queD ev MS-D OS 6.2 2 W indows 3.1 Windows 9 5 W indows 98
BRENT JORGENSON
506 Fawn Drive  San Anselmo, CA 94960  (415) 453-2406 | (651) 206-6616  brentjorgensonmn@gmail.com
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Imaged new and refurbished machines using Symantec GHOST
Personalized employee’s machines
Set up and scheduled routine backups of company information and synchronizations.
Tested, Verified and troubleshot all machines.
Configured communications with IBM eSeries server databases utilized through VPN.
December 2010
NilanJohnsonLewis P.A.
IT Specialist - Minneapolis, MN
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Administered new users and machines onto company domain.
Set up Scheduled software executions, Patches, and software upgrades with registry
tweaks.
Installed/Tested new RAM upgrades, docking stations, monitors, fluid arms, and GOBI
2000 mobile broadband cards in over 100 new notebooks and pre-existing PCs.
Imaged new and refurbished machines using Symantec GHOST.
Personalized new machines with standardized law firm settings and printers.
Experience with RICOH printers and print servers.
January 2009-October 2011
RGB Computer Repair
Senior PC Repair Technician – Saint Paul, MN
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Performed data recovery and destruction on logically damaged HDDs.
Troubleshot PCs for software and hardware problems.
Performed home network optimization and setups, port forwarding, permissions for
additional devices(TCP/IP LAN and WAN).
Replaced hardware as necessary.
Invoiced Customers and collected payments.
Modified existing and new cellular phones including HTC, Android, iPhone, Blackberry models.
November 2005 - September 2008
Career Education Corporation
Library Assistant – Mendota Heights, MN
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Maintained computer lab and troubleshot problems with machines.
Troubleshot and maintained one public college printer.
Assisted students and colleagues in searching for various educational resources.
Administered placement testing for new and existing students.
Provided services to a population of over 900 faculty and students.
Education / Skills
Bachelor of Science in Game Design and Development
Brown College - Mendota Heights, MN – 2008
References Available Upon Request - http://www.brent-jorgenson.com
Window s NT4 w indows 20 00 windows 2 003 window s XP w indows 7 IBM serv ers local SCSI serv ers Windows 2 000 / 2 003 Act ive Dir ect ory domain contr oller s D NS and DHC P W indow s 200 8 A pplicat ion Publishing IT Plan scr ipts RA ID10 Cisco Link sys subnet s V PN RDP FT P HTTP PHP MyS QL My sequel Back up Rec overy Net wor k S ecurity Cisco VoIP Micr osoft Exc hange desig n w eb-based .N ET dat abase administr ation database desig n dat a m odeling Peal CGI Jav a M icrosof t . NET f ram ewor k Visual C++ Visual B asic Visual Studio C #.N ET Apac he Web S erv er Microsoft Windows200 0 & XP S erv er C C ++ J avaSc ript VBScr ipt PHP C GI Peal HTML XML Micr osoft Access Basic Sourc e Unreal gam e eng ine tor que gam e builder t or que game eng ine A dobe Flash Adobe Phot oshop A dobe Dr eamw eav er Adobe Pr emier Adobe Fir eworks Adobe Af ter Eff ect s A dobe Bridg e 3ds max A utodesk Soft imag e A ut odesk May a w ing s3 d blender NVidia Com poser cg fx opengl Dir ect X pst png j pg tga 3 ds obj fbx ascii android blackberr y htc hd2 thunder bolt M ot her boar d RAM B IOS
CMOS Har d D isk Dr ives N etw ork Switches Rout ers Cable M anagem ent Sy stem s T est ing D evic es ISA PCI PC Ie AGP DMA EIDE SATA C PU CrazyBum p Symantec GHOST CarpeDiem BEC D oc ket BEC L egalbar Netdocum ents Legalkey E-C opy Paper wor ks C isc o SS LVPN S OS Bac kup Ag osto CMS Kasaya Client A ltiris iET S olutions W orkc enter Act ivedirec tory S ent illion Verg ence McAfee Nor ton Kapersk y Avast AVG Nov ell Gr oupw ise Messeng er Mozilla Fir efox N et scape Navigator Google C hr ome Micr osoft Inter net Ex plorer Saf ari WAM PServ er FT PZilla C ut eFT P Sm artFT P S ec ureFTP Windows Mult ime dia Server U buntu Linux Redhat Linux Mandrak e Linux MINT N etmerc’s Tor queD ev MS-D OS 6.2 2 W indows 3.1 Windows 9 5 W indows 98