Areas of Expertise:
 IT Services Offering & Pricing
preparation
 IT Services Mgmt.
 Delivery Mgmt.
 Budgets / P& L
 PMO Services Mgmt.
 Project/Program Mgmt.
 Relationship Building
(Customer, Vendor)
 Procurement Mgmt. (Bidding,
Selection & Contracting)
 Business Analysis
 PM Training & Consultancy
 Marketing Research &
Planning
 Business Development
 Business Analysis
 Change Mgmt.
Industries:
 Telecom
 Government
 Public Services
 Banking
 Education
 Oil & Gas
 Defense
Project Mgmt. Methodologies:
 Traditional/Classic
 Agile
Professionally Knowledgeable in:
 SDLC
 Operational Standards (CMMI,
ISO)
 Project Life Cycles
 Cloud computing
 Business Development
 Marketing & Pre-Sales
 Web Industry Consultancy
Ahmad Sayed Abozaid, PMP,
ACMP, ITILV3
Address: A2 Tiba Towers – Zahraa Al Maadi St.
Maadi - Cairo
Cell: +2 0100 5310118 (Cairo)
Home: +2 02 25200873 (Cairo)
http://www.abozaid.net
http://eg.linkedin.com/in/abozaid
info@abozaid.net
Education & Certificates:
 B.Sc. in Chemical Engineering, Cairo University (1997)
 ITIL v3.0 Certified
 PMP Certified
 CMMi Appraisal Team Member (SEI)
 Marketing Diploma
 RITI Project Management and Relevant Skillset
 Certified Change Management Professional
 Pursuing PgMP certification
 Pursuing a MBA degree from the AUC – Egypt
Language skills:
Arabic: Native
English: Excellent
French: Basic
Competencies:
Strategic thinker, opportunity led person, client focused, people leader,
results driven, skilled trainer, analytical thinker
Clients Served (with successful client facing):
Egypt
 Mansour Group
 Mantrac
 Dar Al Iftaa
 Egyptian Ministry of
Finance
 Egyptian E-learning
University
 and many more…
Saudi
 Ministry of Finance
 Ministry of
Electricity and
Water Resources
 Institute of Public
Ahmad S. Abozaid, PMP, ITIL v3.0, ACMP
UK&I Enterprise PMO Offshore Delivery Manager
Administration
 Aramco
 King Fahd Security
College
 Herfy
 Al Abed Group
 and more…
USA
 Harland Financial
Solutions
Philippines
 East West Bank
 PhilAm
Finland
 Tieturi Vision Oy
Netherlands
 Vodafone
Germany
 Vodafone
 Baltrum
UK
 Vodafone
 Rolls Royce
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Professional Experience:
April. 11 - Present
UK&I Enterprise PMO Offshore Delivery Manager at Hewlett Packard
 Created the service offerings, service catalogue, cost model, sizing &
pricing and contributed to the building of a PMO for VF UK&I based
on ITIL standards. ACHIEVEMENT
 Handled service scope and resources management as well as tightly
sticking to the SLA. ACHIEVEMENT
 Maintained trust-based client relationship and managed to increase
the service capacity by 4 folds. ACHIEVEMENT
 Generate, maintain operational dashboard(s) for the HP Egypt
Center and UK&I profile (GBP 400M+ value of projects). ACHIEVEMENT
 Trained, assessed and supported Egypt center managers towards
proper program management and best practices. ACHIEVEMENT
 Supported the sales activities of the same service
catalogue/portfolio to Rolls Royce ACHIEVEMENT
 Control the P&L/financial governance cycle for the entire profile.
 Work with onshore/offshore staff to drive synergy, productivity and
resource management of our global operation.
 Prepare project/ program planning policies documentation including
WBS and project plans; contribute to requirements, risk schedule,
and change control.
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Oct. 09 – Mar. 11
Major projects worked on:
Vodafone UK&I PMO
HP Egypt’s Center Performance Dashboards Analysis and Creation
Senior Project Manager at Hewlett Packard
 Managed the development of a full set of pre-sales documentation
and supported HP’s to win Ministry of Finance disaster recovery
systems project (EGP 50M+/USD10M+ value) ACHIEVEMENT
 Develop project planning, scheduling, monitoring, and reporting
activities in a project/program office environment under CMMI L3
SW Process Mgmt. Standards. ACHIEVEMENT
 Analyze project economics including costs, operational budgets,
staffing requirements, resources, and risk.
 Ensure adherence to legally binding requirements.
 Work with geographically separated teams and drive synergy,
productivity and resource management of our global operation.
 Prepared program mgmt. planning policies documentation including
WBS and project plans; contribute to requirements, risk schedule,
release control and change control (across about 22 different
projects).
 Develop an understanding of the relationship with clients
project/program office.
Ahmad S. Abozaid, PMP, ITIL v3.0, ACMP
UK&I Enterprise PMO Offshore Delivery Manager
2
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Jan. 08 – Sep. 09
Software Project Manager at ITS GBS (ITSoft)
 Managed & successfully delivered an onsite, CMMI L5 controlled,
USD 9M+ (dollar value) core banking system upgrade and migration
(HW & SW) on time and within the risk reserve over budget. ACHIEVEMENT
 Preparing all project planning, execution and closing documents
(SOW, Risk Register, Issues…) according to CMMI L5 SW Process
Mgmt. Standards
 Handling logistics, clients’ and resources expectations
 Assuring the meeting of all deadlines within relevant project
requirements, restrictions and resources.
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Sept. 03 – Dec. 07
Major projects worked on:
Vodafone NL Portal/Shop Implementation and Upgrade
Egyptian Ministry of Finance Disaster Recovery Presales
Major projects worked on:
Core banking system migration and implementation for Eastwest
Bank – Manila - Philippines
Phoenix core banking system source code change (from Centura to
Dot Net)
Project Manager at GNSE Group
 Managed to enlarge GNSE business three folds in Saudi Arabia while
enforcing CMMi Level 2 standards and its presence in such markets.
ACHIEVEMENT
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Initiated the trust circle between GNSE Group and Tieturi Vision Oy
of Finland. ACHIEVEMENT
Managed to grab essential e-learning partners to GNSE. ACHIEVEMENT
Holding business and system analysis to potential projects. ACHIEVEMENT
Creating project assessments and pre-sales content for prospective
projects (basically web and e-learning projects).
Preparing all project planning, execution and closing documents
(SRS, SOW, WBS…) according to CMMi standards
Handling client’s and resources expectations
Assuring the meeting of all deadlines within relevant project
requirements, restrictions and resources.
Managing human resources over several different projects in parallel
Preparing all projects' communications.
Enforcing implementation guidelines and graphical representation
over the entire range of products
Coaching team leaders and individuals with hands-on experience
Handling some parts of the recruitment cycle.
Ahmad S. Abozaid, PMP, ITIL v3.0, ACMP
UK&I Enterprise PMO Offshore Delivery Manager
3
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May 01 – Aug. 2003
Senior Web Architect at GNS Egypt
 Initiated the e-learningegypt.com project within the Egyptian
society. ACHIEVEMENT
 Have set standards to many development activities within the
premises of GNSE. ACHIEVEMENT
 Initiated the Saudi-Egyptian offices co-operation process. ACHIEVEMENT
 Web Information Architecting and Acting as a Project Manager
 Supervising internal company media designs (CDs, Print, Web)
 Determining work requirements and project resources for web
projects the company gets.
 Assuring quality of web sites produced.
 Designing and implementing graphics, HTML and JavaScripts for
major web sites.
 Handling some parts of the recruitment cycle.
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Mar. 99 - May 01
Major projects worked on:
Egyptian E-Learning University Course Content Creation and
Implementation (Presales, Bidding, Contracting and Delivery)
Saudi Aramco Process Engineering Track Course Content Creation
(Presales, Contracting, Video Content Onsite Recording, Delivery)
Saudi Arabian Ministry of Finance Portal (Engagement, Presales,
Contracting, Delivery)
Saudi Arabian Ministry of Water and Electricity (Engagement,
Presales, Contracting, Delivery)
Dar Al Iftaa Al Masreya (Egyptian Fatwa Authority Portal)
(Engagement, Presales, Contracting, Web Design, Delivery)
Major projects worked on:
Mantrac Portal
King Fahd Security College Portal and Intranet
E-Learning Egypt Portal
Saudi Herfy Food Chain Portal
McDonalds Egypt website
Mansour Group Website
Senior Web Designer/Team Leader at The Way Out
 Team leading during projects with multiple deadlines and schedules
and a team of nine web/graphics designers and web developers.
 Determining work requirements and project resources for all web
projects the company gets.
 Assuring quality of web sites produced.
 Managing courses and tutorials made for new web designers as well
as old ones.
 Designing and implementing graphics, HTML and JavaScripts for
some major web sites.
Ahmad S. Abozaid, PMP, ITIL v3.0, ACMP
UK&I Enterprise PMO Offshore Delivery Manager
4
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Major projects worked on:
Citibank Egypt
Porsche Egypt Portal
Saudi Kanoo Website
Seat Egypt website
May 98 - Mar. 99
Web Designer at MidEast Net
 Assured quality of web sites produced.
 Designed and implemented graphics, HTML and JavaScripts for some
web sites.
Feb.98 - May 98
Web Division Manager at Nile Web
 Develop the marketing plan and sales plans
 Choose web design team members.
 Planned several web hosting plans for the company.
 Designed and implemented graphics, HTML and Java Scripts for the
company’s web site.
Sept. 97 – Feb. 98
Web Division Manager at The Arab Communication Network (ACN)
 Developed a whole solution for chatting in Arabic language over the
http protocol.
 Managed schedules for a team of 3 web designers.
Aug. 1993 - Present
Professional Trainer and Consultant at Freelance/Per Job Requests
 Professional PMP Certification/Exam preparation trainer and coach
 Trained HP PMP Exam Prep. Study Groups members (2012)
 Trained HP Program Manager to: How to use MSP/MSPS as a
program management and governance tool (2011)
 Trained HP Wave 5 PMP Acceleration Program staff (2010)
 Trained Saudi Institute of Public Administration staff to: Internet
Usage, Java Development and Project Management (separate tracks
and durations) (2006)
 Trained Saudi Ministry of Finance staff to: Web Development and
Administration (2005)
 Trained students to MCIT and IBM IT scholarships (Fundamentals of
IT and Web Development) (2004)
 Trained tens of students to: Web Design and Development (from
1999 to 2001)
 Trained hundreds of students and Cairo University Staff (professors
and assistants) to efficiently use: AutoCAD, MS Windows, MS Office,
Internet (from 1993 to 1998)
Ahmad S. Abozaid, PMP, ITIL v3.0, ACMP
UK&I Enterprise PMO Offshore Delivery Manager
5
Social Activities:
Secondary School:
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Was a member of students association for my school.
Planned for more than 4 sportive occasions (including schedules for sports timing, prizes,
ending ceremonies)
On-Campus Period:
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Was the financial manager of Scientific Society of Chemical Engineers association.
Planned for the entire association activities for 2 years (including trip inside or outside
Cairo trips, schedules for computer courses and several competitions held by the association
and prizes).
Adapted financial needs and resources for other activities.
Computer Skills:
Networking, Operating Systems and Project Management Tools
Advanced networks/servers (WAN/LAN) concepts and configurations, Windows servers, Linux, MS Project
2007, MS Project Server 2007, MSP Reporting Master, SAP, HP Program/Project Mgmt. specific tools (EDGE,
Compass, Presage, Evolve…etc.)
Data Bases Programming Tools & Servers
MSSQL Server, MySQL server, MS Access, Visual Fox Pro, Webtrends reporting, Crystal Reports
Web Programming Languages
HTML, DHTML, WML, Java Script, VB Script, AJAX, ASP, JSP, Perl 5.0, PHP, C#, ASP.NET, XML, XSLT,
Sharepoint Webparts Programming
Animation, Graphics & 3D Applications
Flash CS5, Adobe PhotoShop CS5, CorelDraw 11.0, Free Hand CS5, Fire Works CS5, Illustrator CS5, Quark
Express 4.0, 3D Studio MAX , Bryce 6.0, Poser 6.0
Personal Data
Date of Birth : 26th of April, 1975
Place of Birth : Al Fayoum, A.R.E.
Nationality
: Egyptian
Military Status : Exempted
References:
Furnished upon request.
Ahmad S. Abozaid, PMP, ITIL v3.0, ACMP
UK&I Enterprise PMO Offshore Delivery Manager
6