GRAND CANYON UNIVERSITY

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Approaching positive thinking in any task fulfillment, equipped with an appropriate model of mental process will certainly create an ability to bring together different practices under a single umbrella of practical intelligence
Openness, ability to generate ideas, sense of humor, intellectual courage and mental flexibility are the main skills that can be used as a working model of practical intelligence and positive thinking
This will allow Working productively with most of the people most of the time

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The healthy climate of an organization has a direct implication for both moral and performance, which will lead to total positiveness in creating an atmosphere of approval and security in which everyone feels free to express without fear
Although peoples have some unique thinking habits, there are a certain common thought patterns used in information processing and decision-making that can be used to distinguish between different decision styles, which will be guided by an important tools of how much information has been received

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Organization is the mechanism by which human join together to accomplish the objectives. Particular attention should be given on how the organization is structured to accomplish particular purpose
People should ask themselves following questions in order to understand where they stand: (1) How well developed is my sense of humor? (2) How well I do maintain a positive frame of mind? (3) Am I listening with an open mind to any new ideas or information?
The challenge is to make the organization productive and achieve the goals in an efficient and effective manner

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People of different ethnicity and origins bring new ideas and different ways of doing things. To work together as a team people needs to be aware of differences in style and expectations.
Tension is likely to arise in demographically diverse team with contrasting personalities, and these needs not to be destructive but constructive
An organization that may need to succeed should welcome diversity and treat it as an opportunity

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Positiveness is appreciated as is tolerance for view, opinion, orientation and capabilities and one must be able to communicate effectively and equipped with an interpersonal relations skills
Such peoples always are able to create healthy atmosphere, and by encouraging the initiative to act and learn working with other as a productive team
A positive working environment provides the organization and its employees with the opportunities to achieve high performance and productivity

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Interpersonal relation bring down all barriers, creates appreciation and healthy environment where everyone is pleased in working together as team
An individual cannot be effective without knowing how to establish and maintain productive relation with other

AND SOCIAL RESPONSIBILITY
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Refers to an organizations obligation to maximize its positive impact and minimize its negative impact on society
Is to determine the relationships, obligation and duties that are appropriate between organization and various stakeholders

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The responsibility is to conduct the business in accordance with their desire to make profit in conformity to the basic rules of the society
(Law and ethic)
Same financial institutions contributes huge amount in grants to community improvement, educational services and others
Accountability, innovation, justice, respect for the community, respect for rules and avoid illicit operations are business responsibility

LEVELS OF
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Following are the levels of social responsibility:
ECONOMIC
LEGAL
ETHICAL
PHILANTHROPIC

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Organizations that fails to provide:
A return on investment or profits
Create jobs for community, and
Contribute to the economy
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Cannot survive for long-term

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Refers to the extent to which business strategically meet the economic, legal, ethical and philanthropic responsibilities
A commitment to corporate citizenship indicates a strategic focus on fulfilling the social responsibilities to stakeholders
Includes all activities and organizational process adopted by business to meet their social responsibilities

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Price increases over extended period of time,
( inflation) raise on unemployment, credit restriction, low productivity, low investment and many bankruptcies ( recession), and when there is a high demand in the market with a limited supply
Yes - that is when economic issues exists
Needs immediate attention and consideration, in order to be able to correct it properly

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In Government, several politicians and some highranking officials have had to resign in disgrace over ethical indiscretion
Nixon Administration’s Watergate's scandal
The Foreign corrupt practices Act, passed during
Carter’s Administration made illegal for US businesses to bribe government officials of other countries
Accounting fraud, documents falsification and employee theft are all problems that negatively effect ethical standards

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In recent years accounting fraud become a major ethical issue in many organizations
Compliance, usually is performed by audit and control unit
Accounting services must abide by a strict code of ethical, which defines their responsibilities
Possible question can be:
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Are all financial records accurate and free from fraud?

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EO are responsible for managing the organizations ethics and legal compliance program
The ethical officers association (EOA) has approximately 900 members who are at the front line of managing ethics program

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Business communication is particularly difficult with lot of misunderstanding
The reason is that the message is most of the time complex, conditions are difficult and differences often separate the sender and receiver
To overcome communication barriers, one must think about persuasion, clarify message, use simple and easy language, emphasize key point and provide opportunity for feedback

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A successful communication can be achieved when there is:
A sincere wish to communicate
A properly organized management structure
Clear lines of communication and well-defined responsibility
An understanding of the What, how, where,
When and why of communication
High communication skill
A willingness to explain, consult and consider individual feeling and reaction

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Profitable
Provide high quality products
Treat customer fairly and with dignity
Improve living conditions for workers
Ensure safety of worker while at working
Communicate honestly and openly
Encourage staff development
Avoid discrimination and promote competition
Exercise fair pricing policies

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Following are some of the ethical issues related to most business organizations:
Fraud and conflict of interest
Discrimination
Ethical issues related to the technology
There is evidence that people use the organization’s technology for personal business while are working

AS A FORCE IN SOCIAL RESPONSIBILITY
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Many businesspeople and scholars have questioned the role of ethics and SR
Classical theorists says – responsibilities to society if this is well done - profits are maximized and organization carryout their major
Classical period have extended from the mid of 19 th century through early 20 th century. Have successfully held the balance of power in economic circles
Evidence shows that SR, including business ethics is associated with increased profits and contributes to employee commitment and customer loyalty

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WILL BE GUIDED BY:
HONESTY AND CREDIBILITY
TALENTS AND ENERGIES
MANAGE PROPERLY TIME AND ACTIVITY
PROFESSIONALISM AND WORKING KNOWLEDGE
PRACTICE RATIONAL DECISIONS
SUCCESS, EFFECTIVENESS AND EFFICIENCY
PEOPLE NEEDS EFFECTIVE LEADER – INDIVIDUALS
OF VISION AND JUDGMENT WHO CAN GUIDE,
DIRECT, MOTIVATE AND INSPIRE TO REACH HIGH
STANDARDS OF PERFORMANCE

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PATH-GOAL THEORY SUGGESTS DIFFERENT
LEADESHIP STYLES:
DIRECTIVE
SUPPORTIVE
PARTICIPATIVE
ACHIEVEMENT-ORIENTED
PATH-GOAL’S KEY CONCEPTS:
INCREASE MOTIVATION BY CLARIFYING THE
BEHAVIORS NECESSARY FOR TASK ACHIEVEMENT

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Frederick Taylor’ Scientific management
Max Weber’s Bureaucracy
Henry Fayol’s Administrative management
(functions)
Herbert Simon- Administrative behavior with decision-making as the central focus
Elton Mayo study on the concern for human elements
Chris Argyris- for integration and job enrichment
McGregor-self-fulfilling prophecies and theory X&Y
All these will have a significant bearing on the characteristics of today’s Management

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OVERVIEWING THE MANAGEMENT
REVOLUTION COMPONENT WILL
ALLOW BETTER UNDERSTANDING OF
THEIR CONTRIBUTIONS TO
ORGANIZATION AND MANAGEMENT
IN TODAY’S WORLD A BETTER SKILLED,
KNOWLEDGED AND QUALIFIED
MANAGERS BECOME A KEY FACTOR TO
THE SUCCESS OF THE ORAGNIZATION

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KEEP THE BOSS ALWAYS HAPPY
DUMP PROBLEMS ON SOMEONE
WHEN THINGS GOES WRONG
WITH LARGE SPAN FEEL MORE
IMPORTANT (EMPIRE BUILDER)

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CUSTOMER SATISFACTION
ACCEPT RESPONSIBILITY
ACCEPT ACCOUNTABILITY
DECENTRALIZE AUTHORITY
IDENTIFY PROBLEMS BEFORE THEY
EMERGE
CONTINUOUS LEARNING PROCESS

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Stacy Adam has stressed that a sense of inequity will create and lead to discomforts and dysfunctions
People always assess the balance between their inputs and the rewards they receive
It’s very important that reward and promotion system to be fair and free of any kind of discrimination and favoritism
The system should be always legally defendable

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Identify the social responsibility issues
What are the crises in Business ethics?
Explain and discuss economic issues
What are the levels of social responsibilities?
Explain and discuss the leadership styles