Registered Charity # 1080517 Age UK Sandwell provide a range of support for older people across the borough Gardening Service We can offer simple regular maintenance of your garden including mowing lawns, trimming hedges and weeding borders. We can also take on bigger jobs where gardens require a full clearance due to neglect. During winter months, when the ground and greenery may be too wet to carry out some gardening tasks, we can assist with general garden maintenance. We also repair broken fences, repair gates and relay uneven slabs. Handyman Service We can offer support with tasks such as securing doors and windows with chains and locks, fixing leaky taps and unblocking sinks, hanging curtain rails and fixing blinds, assembling flat pack furniture and other small jobs. We can also help with things like moving furniture or fixing a cupboard doors and handles. Our handymen have experience in many aspects of maintenance and can carry out an array of small jobs. Domestic Helpers Our team of domestic helpers can give support with daily household choresvacuuming, dusting, laundry and window cleaning. We will also assist with smaller general tasks e.g. washing up and general cleaning of kitchens and bathrooms. For more information If you would like further information on any listed services you can also call care service and support manager Wendy Edge or Christine Harris – West deputy manager on 0121 553 6217, our home maintenance supervisor Lee Guestford or our domestic help supervisor – Karen Lester will call round to your home and provide you with a free no obligation quote. * Charges apply for all services. Any materials and/or sundry supplies would need to be purchased by the property owner in advance of the booking. Age UK Sandwell operatives will use tools and equipment on site where necessary/reasonable to do so, in order to carry out the work required. Our Trading Staff are at our Bull Street Office in West Bromwich to discuss all our Products and Services at the following times Monday Tuesday Wednesday Tuesday Tuesday 10 am – 4pm 10 am – 4pm 10 am – 1pm 10 am – 4pm 10 am– 4pm Or call and speak to Steve McGlone or Janet Snape on 0121 500 1870 Word Search H A I O N A L P L A R E N U F B Just a few of the TRADING Q O W U L F E W A N O C E O K L D services we offer, see how E Y M N L A S C V B N N M K L O Y many you can find! E Q A E S F D C O A E I U Y T R E FUNERAL PLAN Q S W R I O Q F R H Q E T E E P C WILLS U S X T K N W U M L Y I Z E K S I LEGAL I C L G L E S S B Z C O Y M S E V ANNUITY SERVICE T F C L K N E U L I F E B O O K R EQUITY RELEASE Y T V H I B R A R G D L P T Q S E LOTTERY R Y B R I W T T H A B Z O O Y S S LIFEBOOK E U A O W W C D S S N J L R R O Y HOME INSURANCE L C R I S E Y G A X J C F S E T T GAS E S A O L E G A L C K P E A T I I ELECTRICITY A Q Q E T K U H Y V L W N A T P U S T C U D O R P Y T I L I B O M N E E F B N H I J L B U L T O L D N S R I D S F O J A N A P I N N J A P E R S O N A L A L A R M S O M T V R E C N A R U S N I L E V A T E R PERSONAL ALARMS MOBILITY PRODUCTS CAR INSURANCE TRAVEL INSURANCE MOTOR Hello everyone, my name is Steve McGlone and I’m the new Trading Supervisor at Age UK Sandwell. Although I’ve only been at Age UK Sandwell for a couple of months I’ve been associated with Age UK (previously known as Age Concern) for almost 12 years based in Walsall. I bring to Age UK Sandwell a wealth of experience in both customer service and particularly in insurance so, if you’re looking for home, car or travel insurance or information on other products we offer (e.g. stair lifts, hearing aids and lots more) call in to see me, or Janet my assistant, at 15-17 Bull Street, West Bromwich, or call us on 0121 500 1870. We are still one of the few organisations that offer a face to face service so, if you would prefer to talk to someone rather than use the phone or internet come and see us at the address above. We look forward to seeing you soon. Top 10 tax mistakes Are you paying the wrong amount of tax? Many people are, and even Her Majesty’s Revenue & Customs (HMRC) sometimes slips up. So, whether it's having the wrong tax code, not submitting your tax return or other errors, read our list of 10 common tax mistakes below to ensure you’re not giving the taxman more than you should be. 1. MISSING OUT ON ALLOWANCES If you were born after 5 April 1948, the amount of income you can have tax-free for the year 2014/15 is £10,000. This is called your personal allowance. Until 2013, there was a higher personal allowance for people aged 65 and over, but this is no longer available for people turning 65 after 5 April 2013. If you're 65 or over and have been getting a higher allowance due to your age, this will now be frozen at £10,500 for people aged 65-74 this year, and at £10,660 for people aged 75 or over this year. 2. NOT CLAIMING BLIND PERSON’S ALLOWANCE You get an extra allowance of £2,230 if you are registered blind, or if you live in Scotland or Northern Ireland and your sight is too poor for you to do any work for which eyesight is essential. Once you've registered as a blind person with your local authority, you need to phone HMRC on 0845 366 7887 and ask for Blind Person's Allowance. It is not added automatically. 3. NOT WORKING AS A TEAM Couples can save tax by giving investments to the partner who pays the lower rate of tax – but it has to be a real gift, not a gift in name only. If you are married or a civil partner and one of you was born before 6 April 1935, you also get Married Couple’s Allowance, cutting your tax bill by between £314 and £816.50 a year. 4. NOT TRANSFERRING UNUSED ALLOWANCES If your income is too low to use up all your Married Couple’s Allowance or Blind Person’s Allowance, you can transfer the unused part to your husband, wife or civil partner. Contact your tax office for more information. 5. PAYING TAX WHEN YOU DON’T NEED TO Income tax at 20% is taken off the interest on your savings account at a bank or building society before you get it. If your total income – including pension, earnings and interest – is less than your allowances, fill in form R85 to get your interest paid with no tax taken off. Your bank or building society can provide this form. 6. NOT CLAIMING BACK OVERPAID TAX If you’ve paid too much tax because you’ve failed to claim an allowance or tax relief, or because too much tax has been deducted from your income, you can usually claim tax back within four years of the end of tax year in question. Ask your tax office for form R40. 7. NOT CHECKING YOUR TAX CODE Your tax code tells your pension company or employer how much pay you can be paid free of tax – tax is taken off the rest. Your tax office will write to you from time to time explaining how the code was worked out. Check they have given you the right allowances, that the amount of pension or other income shown is correct, and query anything that you don’t understand. 8. NOT INFORMING HMRC WHEN YOUR WORKING HOURS CHANGE If you change your hours, tell HMRC. They may need to adjust your tax code. Be particularly careful if you have a job as well as a pension - you get a code for each source of income, but it’s common for the wrong amount to be deducted. 9. FORGETTING TO TELL HMRC THAT YOU'RE SOON TO RETIRE Make sure your tax office knows in good time if you expect to start receiving a pension in the next few months so that they can sort out your tax code. 10. PUTTING OFF YOUR TAX RETURN If you are sent a tax return for the tax year, you must fill it in by 31 October, or by 31 January if you do it online. The tax must be paid by 31 January each tax year. New, tougher, penalties make missing the deadline expensive – there’s an automatic £100 penalty, plus higher penalties after a further three months. All figures are for 2014-15 tax year, which started on 6 April 2014. If you are still unsure about any of your Income Tax issues contact our Information and Advice Department on 0121 500 1860 During the month of August and September, libraries across Sandwell will be asking their knitting groups to knit hats to raise awareness for Age UK Sandwell’s Winter Warmth knitting campaign If you are not part of one these knitting groups we would still like you to join in the Knitathon by either attending one of the library groups or as your own group or even as individuals. Patterns are available on request Please return any hats to the office in Bull Street, West Bromwich by Friday 10th October, hats can be collected by Age UK if required For more details on groups within your area please call Sue Davies or Carol Wilson on 0121 500 1860. Donations of wool will be greatly accepted Age UK Sandwell Day Centre is based in Beeches Road West Bromwich, and offers activities for older people aged 50+ including: Home cooked meals by our experienced cook - able to provide both Traditional English and Asian menus from our Gold Standard kitchens Exercise sessions and other physical activities such as Wii bowling to maintain and improve mobility Quizzes and other group games Support with mobility problems and personal care from NVQ Qualified, trained and experienced care workers All day sessions Transport to and from the Day Centre for older people with greater care needs Morning or afternoon drop in sessions Full day care sessions are provided for older people with dependent or personal care needs. The service can be accessed by referral through Adult health or directly by self referral. This service costs £24.49 per day with a subscription charge of £6 per day for activities, transport and meals. Half day drop in sessions are also available to any older person who wishes to attend social activities and make new friends. This costs £6 per day for activites and meals. Taster sessions are available - please call Sue Bishop - Care Support Team Leader on 0121 525 2499 to arrange your place. Visiting and Befriending service This service is provided for older people who are isolated and vulnerable, living in any of the six towns in Sandwell. The service is free and is delivered by a team of trained volunteers. Volunteers provide support in many ways and can help with household tasks, reading the mail etc, but mostly they just provide a friendly face and a listening ear. Our volunteers can visit any time on a weekly basis, to provide companionship and support to older people in the community. Our volunteers are matched to our service users to make sure that the same person will call each week and that they will have a good rapport when they meet. We look for volunteers who know how to engage with older people and can build trust and confidence in the people they visit. All of our volunteers are CRB approved. Volunteering with Age UK Day Care We are always looking for people who can help us at our Day Centre, making cups of tea, helping out in the kitchen or running an activity session. Our volunteers receive FREE training in care work, so if you would like to apply please call us on 0121 500 1860. When I am an old woman I shall wear purple With a red hat which doesn't go, and doesn't suit me. And I shall spend my pension on brandy and summer gloves And satin sandals, and say we've no money for butter. I shall sit down on the pavement when I'm tired And gobble up samples in shops and press alarm bells And run my stick along the public railings And make up for the sobriety of my youth. I shall go out in my slippers in the rain And pick flowers in other people's gardens And learn to spit. FAIRLY FAT-FREE FRUIT LOAF You can wear terrible shirts and grow more fat And eat three pounds of sausages at a go Or only bread and pickle for a week And hoard pens and pencils and beer mats and things in boxes. Natural fruit sugars are present in the dried fruit, so there is no need to add any other sugars or sweeteners. No fat is needed as the dates keep it nice and moist. Along with the wholemeal flour, the ingredients provide a slow release of energy and even some vitamins and minerals. But now we must have clothes that keep us dry And pay our rent and not swear in the street And set a good example for the children. We must have friends to dinner and read the papers. Remember – this is still a cake and a small slice is all you need. But maybe I ought to practice a little now? So people who know me are not too shocked and surprised When suddenly I am old, and start to wear purple. Jenny Joseph Preparation time: 5–10 minutes (excluding overnight soak of some ingredients) Cooking time: 1½ hours I NGREDIENTS 340g/12oz mixed dried fruit 170g/6oz chopped dates 2 oranges A mug of hot brewed tea 340g/12oz wholemeal flour 1 egg M ETHOD I N A MIXING BOWL , STIR THE FRUIT WITH THE ZEST AND JUICE OF BOTH ORANGES . P OUR IN THE HOT TEA AND LEAVE COVERED OVERNIGHT TO SOAK IN A COOL , DRY PLACE . The next day add in all the other ingredients and mix together. Pour into a greased/lined loaf tin. Turn your oven on to gas mark 2/150°C/300°F and bake the cake in the middle of the oven for about 1½ hours until the sides start to shrink from the side of the tin and a knife comes out clean from the centre of the cake. Leave to cool and slice like a loaf. 1, 2., 3, 4, 5, 6, 7, 8, 9, 10, , Send your answers to Age UK Sandwell, 15-17, Bull Street, West Bromwich, B70 6EU or email Carol.Wilson@ageuksandwell.org.uk Entries to be received by Friday 5TH September 2014 for a chance to win a £10 voucher Quotes to get you thinking!!!! “You've gotta dance like there's nobody watching, Love like you'll never be hurt, Sing like there's nobody listening, And live like it's heaven on earth.” - William W Purkey “Life is what happens to you while you're busy making other plans.” - Allen Saunders “A day without laughter is a day wasted.” - Nicholas Chamfort Visit us on our new Facebook page Age UK Sandwell Electric Blanket Testing The campaign to ensure electric blankets are safe in Sandwell will be in October 2014 in a bid to ensure residents sleep safe in their beds this winter. Trading standards continue to provide this valuable service, and urged anyone who used an electric blanket to book an appointment. "Even if only a few blankets were found to be unsafe or dangerous that is a few less fires which the fire service has to deal with and it may have prevented serious injury or loss of life." Outcomes from last years testing: 205 Blankets tested in total 45 blankets failed 22% failure rate Cooking & Healthy Eating Programme You will learn all about: *Getting your 5 A Day *Reading food labels *Quick meals *Cutting down on fat, sugar & salt. You will receive: healthy eating information cook and taste sessions And if you complete the 6-week course you will also get: a bag full of goodies recipes and a cook book a pen and a magnet. A weekly charge of £2.50 will apply. Starting September 2014 2014 testing dates in October Monday 6th - Jack Judge House Oldbury Tuesday 7th - Blackheath Methodist Centre Wednesday 8th - Wednesbury Town Hall Thursday 9th - Dorothy Parkes Centre, Smethwick Friday 10th - Elm Community Church, West Bromwich Blankets can be collected on request Booking is essential so please call Trading Standards on 0121 569 6535 The Wesley Centre Spring Head Wednesbury WS10 9AD For more information and to book your place please call: Carol Wilson - 0121 500 1873 Age UK Sandwell Or email info@ageuksandwell.org.uk WHAT IS PENSION CREDIT About 4 million older people are entitled to Pension Credit, yet about 1 in 3 of those eligible are still not claiming it. Pension Credit comes in 2 parts and you may be eligible for one or both: Guarantee Credit tops up your weekly income to a guaranteed minimum level. Savings Credit is extra money if you’ve got some savings or your income is higher than the basic State Pension. Don’t be put off if you discover you’re only eligible for a small amount of Pension Credit. It’s your passport to other benefits, such as Housing Benefit and Council Tax Reduction. W HAT YOU'LL GET WITH PENSION CREDIT Guarantee Credit will top up your weekly income to: £148.35 if you’re single or £226.50 if you’re a couple. If you qualify for Savings Credit, you can get up to: £16.80 extra per week if you’re single or £20.70 if you’re a couple. We estimate that over 5000 older people in Sandwell could be entitled to Pension Credit but don’t claim it. People rule themselves out of claiming by thinking things like: 1. I’ve got savings, I’ll never qualify 2. I get a small Occupational or works pension and that means I won’t get it 3. I tried before but didn’t qualify People’s circumstances change, they lose someone or savings are used up or become poorly and need more money to get by on. So, think about getting yourself checked. Call us on 0121 500 1860 and ask us for a benefit health check or call the national Pension Credit national helpline on 0800 991234 You might be one of the 5000 plus!!