LU 3.2
Portfolio Guide
59097 FETC Real Estate Level 4 - 2015
Real Estate Specialization/ Valuation
BrainTrust Business Training
©Services SETA
5/5/2015
Portfolio Guide 2
Table of Content
Contents
Table of Content ............................................................................................................... 2
Introduction ..................................................................................................................... 4
1.
About this Portfolio Guide .......................................................................................... 4
1.1
Alignment ........................................................................................................................ 4
1.2
Assessment of your Portfolio .............................................................................................. 5
1.3
Appeals Procedure .............................................................................................................. 5
2.
3.
Portfolio Evidence ....................................................................................................... 6
2.1
Portfolio of Evidence Requirements ............................................................................... 6
2.2
Assessment Requirements .............................................................................................. 7
Assessment Strategy ................................................................................................... 7
Candidate Information Sheet ............................................................................................ 9
Portfolio of Evidence Checklist ........................................................................................ 11
Task 1: Facilities Management ........................................................................................ 12
ACTIVITY 1: KNOWLEDGE ASSIGNMENT .............................................................................. 12
ACTIVITY 2: PRACTICAL ASSIGNMENT .................................................................................. 13
ACTIVITY 3: WORKPLACE EVIDENCE..................................................................................... 15
Portfolio Activity: Logbook....................................................................................... 15
Task 2: Property Investment Management ..................................................................... 17
ACTIVITY 1: KNOWLEDGE ASSIGNMENT .............................................................................. 17
ACTIVITY 2: PRACTICAL ASSIGNMENT .................................................................................. 18
ACTIVITY 3: WORKPLACE EVIDENCE..................................................................................... 19
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Copy Right
This document was created for Services SETA on behalf of the Real Estate
Chamber.
Services SETA holds copyright on this document and it may not be
reproduced in any form without permission. However, the SAQA
qualification outline and the unit standards are public property and Services
SETA is the official certification body for the real estate qualification.
Please contact Services SETA ETQA Department if you are in any
doubt about what may or may not be copied and/or reproduced.
This tool is only for use by registered assessors with the real
estate qualification on their registered assessment scope.
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Portfolio Guide 4
Introduction
1.
About this Portfolio Guide
1.1
Alignment
The purpose of this guide is to provide the Learner, Evidence Facilitator and Assessor
with guidelines on the preparation and presentation of the Portfolio of Evidence for
assessment purposes in Learning Unit 3.
Tip:
This Portfolio Guide will enable the learner to plan, prepare, compile and present the
evidence required of him/her to be declared competent against the unit standards
contained in Learning Unit 3 of the FETC Real Estate, Level 4.
This Portfolio Guide must be read in conjunction with the Services SETA FETC Real Estate programme
material – Learning Unit 3, which is based on the following unit standards:
Learning Unit 3: Real Estate Practice
Stream 2: Real Estate Specialization / Valuation
ELO
US Type
NLRD
3. Perform the
Real Estate
function
Core
246736
Core
246738
Core
246734
Core
246739
Elective
15059
Elective
15089
Elective
110009
Elective
114583
US Title
Market, sell and lease
property
Apply business principles
to the Real Estate
function
Advise role players on Real
Estate financing options
Manage self-development
in a Real Estate
environment
Identify and co-ordinate
facilities management
opportunities
Identify and apply
property, asset and
investment management
principles
Manage administration
records
Develop, implement and
evaluate a marketing
Level
Credits
Level 4
20
Level 4
8
Level 4
6
Level 4
8
Level 4
5
Level 4
5
Level 4
4
Level 4
8
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ELO
1.2
US Type
NLRD
US Title
strategy for a new
venture
Level
Credits
Assessment of your Portfolio
Within 1 month of submitting your portfolio:

The assessor will verify the evidence presented, and may contact you to ask for further evidence,
to clarify anything and/or to conduct an oral assessment
The assessor will provide a written assessor report to the provider
The assessment results will be moderated
If assessed as competent, you will be issued with the credits applicable to this learning unit against
the unit standards of the programme.
If assessed as not yet competent, you will receive detailed guidance on what you need to be
before you can be assessed as competent.




1.3
Appeals Procedure
In order to conduct the NQF system in an equitable & transparent manner, it is important that there
is a mechanism by which a learner can appeal against the assessment conducted by the person who
has been given the task of assessing him / her.
A learner may appeal against an assessment decision if he / she feels that the assessment was not
i.
Valid
ii.
Fair
iii.
Reliable
iv.
Practicable
The assessor is required to advise the candidate of the required appeals process to follow:
1.
2.
3.
4.
5.
6.
Attempt to resolve dispute with assessor
Submit formal request for dispute resolution to organization’s SDF / Moderator
SDF will meet with the learner to discuss and agree on a possible resolution (appoint
different assessor to re-assess, appoint moderator to moderate the assessment, submit
additional information for assessment)
If, after a second assessment and moderation, the learner is still dissatisfied, he / she may
fill in the Appeal Form and submit to the SDF / Moderator. (This form is explained to every
learner prior to assessment commencing, the learner has free access to an Appeal Form
as a copy of the form is kept on the site where the learner is assessed.
The SDF/ Moderator will appoint an Appeals Committee within the organization to review
the appeal, during which both learner and assessor will have the opportunity of stating
their case to the Appeals Committee.
The Appeals Committee will make a decision of upholding or overthrowing the appeal,
and communicate the decision to all relevant parties.
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Tip:
Should the candidate still not be satisfied with the outcome, he may approach the
organization for further information on possible alternative actions to resolve the
matter, or lodging an appeal with the relevant ETQA
The decision of the ETQA will be final and binding on all parties.
2.
Portfolio Evidence
2.1
Portfolio of Evidence Requirements
“Good” evidence is, as per the SAQA requirements:




Valid (related to what is being assessed)
Current (as recent as possible)
Sufficient (enough evidence to prove the competence without “overkill”)
Authentic (conducted by the candidate him/herself, in a real-life work environment, or
acceptably simulated environment).
Tip:
Get a lever arch file and place 5 file divisions into it. We suggest that your portfolio is
organized into 4 sections.
Refer to the Portfolio Checklist that is provided on Page 11 of this Portfolio
Workbook – it will assist you in making sure that all evidence is included in a
structured and auditable manner.
Tab 1 in your Portfolio of Evidence will be a blank slot – the assessor will file your
assessment guide here once he has completed your portfolio assessment.
1.
2.
3.
4.
5.
6.
Assessment Guide
Personal Details
Task 1
Task 2
Additional Evidence
Assessment Guide
Tip:
Refer to the last section of this Portfolio Guide for administrative documents that
must be included in your Portfolio of Evidence. Refer to the Portfolio Checklists to
assist you in structuring your portfolios in an “assessment friendly” manner.
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2.2
Assessment Requirements
Self Assessment
Review the assessment strategy provided below – it will provide you with sufficient
evidence against this module of the qualification, and prepare you for the FSA (Final
Summative Assessment)
3.
Assessment Strategy
Each unit standard per learning unit is assessed in a Task - each task
contains a variety of assessment activities.
LU 1:
The Real Estate
Platform.
LU 2:
Real Estate
Legislation
LU 3:
Real Estate –
Generics
LU 3.1:
Real Estate
Practice
LU 3.2:
Real Estate
Valuation
Module
Unit Std
Tas
k
Modul
e
Unit Std
Task
Module
Unit Std
Task
Module
Unit
Std
Task
Module
Unit
Std
Task
1
246735
1
1
246733
1
1
114583
246738
1
1
13418
1
1
15059
1
2
246737
2
2
242584
2
2
246736
2
2
13420
2
2
15089
2
3
242593
3
3
3
4
24673
8
246734
5
110009
5
6
246739
6
4
The matrix on the below provides a detailed overview of the activities contained in each Task in the
assessment strategy:
1.2
246735
246737
1
119462
119472
119466
119457
119569
119459
119465
2
3
SO 1,2,3,4
SO 1,2
SO 1,3
SO 1,3
SO 1,3
SO 1,4
SO 1,2,3
SO 1,3
SO 1,2,3
SO 1,2,3
SO 1,4
SO 1,3
Workplace
Evidence
Practical
Assignment
SO 1,2,3
SO 4
Log Book /
Reflective
Journal
1
2
Assessment Activities
Simulation
– Case
Study
1.1
Alignment
Module
U Std
Knowledge
Assignment
Unit
SO 1,2,3
ELO 1
SO 2,3,4
SO 1,2,3
SO 1,2,3
SO 2
SO 1,2,3
SO 1,2,3
SO 1,2,3
SO 2
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3
3.1
3.2
SO1,2,3
SO 1,2,3
SO 1,3
SO 1,4
SO 1,2,3
SO 1,2,3
SO 1,3
SO 1,2,3
SO 1,2,3
SO 1,2,3
SO 2
SO 1,2,3
SO 1,2,3
SO 1,2,3
SO 2
SO 1,2,3
SO 1,2,3
SO1,2
SO2,4
SO1,2,3
SO1,2,3
SO1,2,3,4
SO4
SO1,2,3,4
SO1,2,3
SO1,2,3
SO1,2,3
SO1,2,3,4
SO1,3
SO1,2,3,4,5
SO2,3
SO1,2
SO2,3
SO4
SO2,3,5,4
SO1,2,3
SO1,2,3
SO1,3
SO1,2,3,4
SO2,3,4
SO1,2,3,4,5
SO1,2,3
SO1,2
119457
119466
2
119459
12153
119469
119465
SO 1,3
SO 1,3
4
119472
119462
SO 1,3
SO 1,3
1
2
3
9016
7468
9015
SO1
SO2
1
114583
246738
246736
246738
246724
110009
246739
13418
13420
15059
15089
SO1,2
SO4
SO1,2,3,4,5
SO1,2,3,4
SO1,2
SO1,2,3
SO1,2,3,4
SO1,3,4
SO1,2,3,4
SO1,2
SO1,2
2
3
4
5
6
1
2
1
2
Log Book /
Reflective
Journal
SO 1,2,3
Simulation
– Case
Study
SO 1,3
1
3
2.2
Workplace
Evidence
2.1
Practical
Assignment
12153
Assessment Activities
Knowledge
Assignment
Unit
Alignment
Module
U Std
ELO 2
SO1,3
SO1,3
x
x
ELO 3
ELO 3
x
x
x
x
x
x
x
Self Assessment
From the above, it is evident that you will be required to complete 4 areas of evidence:




Knowledge Assignment
Practical Assignment
Natural Occurring Workplace Evidence
CCFO Evidence – Case studies, interviews, presentations, group assignments
You are now ready to start with your Portfolio of Evidence – GOOD LUCK!!
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Candidate Information Sheet
Name
Surname
ID
Equity
(Black African, Black Coloured, Black Asian,
White, Other – specify)
Language
Physical Address
Postal Address
Area Code:
Telephone Number
Cell Number
Email Address
Employer
Employer Contact Details
Date of Portfolio Submission
Assessor Name
Assessor ID Number
Date of Assessment
Programme Name
Learning Unit
59097 FETC Real Estate Level 4 (150 credits)
Learning Unit 3 – Real Estate Specialization / Valuation Stream
2
Contact Number
Assessor Signature
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Declaration of Learner Preparation:
I hereby declare that I have been prepared for all assessment activities related to the Learning
Unit 3: Real Estate Specialization / Evaluation. I am aware of the requirements and time frames
of this assessment, and undertake to complete any remedial work required for assessment of this
Learning Unit, where required.
Declaration of Authenticity:
I hereby declare that the evidence presented in this Portfolio is my own work, and that I have
participated in preparing the evidence in the case of group work activities. Where applicable, I
have recognized sources of information used in the preparation of this Portfolio of Evidence for
Learning Unit 3: Real Estate Specialization / Valuation
Learner Name
Learner Signature
Learner ID Number
Date
Unit Standard
15059
15089
Task
1
2
Assessor Name
Activity
1. Theory Assignment
2. Practical
Assignment
3. Workplace
Assignment
4. Logbook
1. Theory Assignment
2. Practical
Assignment
3. Workplace
Assignment
Assessor Signature
Completed
Date
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Portfolio of Evidence Checklist
No Activity Portfolio Documents
A
B
C
D
Check –
Candidate
Check – Alignment
Assessor
Portfolio of Evidence Checklist completed
Personal Information Form completed
Declaration of Authenticity completed
Copy of ID Included
TASK 1 – 15059 (evidence signed and dated)
1
2
3
Activity 1: Knowledge Assignment
1.1
Legal Requirements
Activity 2: Practical Assignment
2.1
Manage Facilities
 Case Study
Activity 3: Workplace Evidence
3.1
Facility Administration
Logbook
SO 1, 2, 3
SO 1, 2, 3
SO 1, 2, 3
TASK 2 – 15089 (evidence signed and dated)
1
Activity 1: Knowledge Assignment
1.1
Investment Management
1.2
Financial Reports
Activity 2: Practical Assignment
2.2
Financial Information and Data
Activity 3: Logbook
3.1
Workplace Data Reports
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SO 1,2
SO 1,2
SO 1,2
SO 1,2
Portfolio Guide 12
Task 1: Facilities Management
EXIT LEVEL OUTCOME 3:
Perform the Real Estate Function.
Learning Unit 3 Module 1
Purpose of Assessment Activity …
15059
Identify and co-ordinate facilities management
opportunities.
Level 4 5 Credits
Persons credited with this unit standard will be able
to identify, understand and implement activities
and operations required in the effective
management of facilities.
ACTIVITY 1: KNOWLEDGE ASSIGNMENT
1.1
Legal Requirements
a.
Answer True or False to the following:
4
True
a) The Property Manager is an Estate Agent and must open an Estate
Agents trust account.
b) Interest earned by the Estate Agent is not paid to the Estate Agents
Board.
c) All directors of Property Management companies must hold a Fidelity
Fund Certificate issued by the Estate Agents Board.
d) The Fund will not pay out losses the client may suffer as a result of
fraudulent action of the Property Manager or its employees.
e) The Property Manager is not allowed to do a credit check on possible
tenants.
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False
Portfolio Guide 13
ACTIVITY 2: PRACTICAL ASSIGNMENT
2.1
Manage Facilities (so1, 2, 3)
30
Case study 1.
A new client has phoned you and requested your services to manage his property for the
next year while he is on a trip round the world.
He has requested that you draw up a plan to include the following:





Collection of rental.
Communication with tenant.
Payment of bills as it relates to his property.
Represent him at body corporate trustees meetings.
Oversee repairs and maintenance relating to his property.
He will not be available to speak to you over the phone, and has requested that you send
him an electronic monthly report on the above.
Do the following:
a.
Use your company’s existing property evaluation sheet to complete the details
of your client’s property. Include at least the following:





b.
Size of property
Type of property; residential house / sectional title unit / fee standing
cluster, etc.
Patent defects
Latent Defects
Address of the property
Use your company’s existing property plan and complete a management plan
for this client.
Use the table below to provide a detailed description of the following activities
relating to the services that he/she has asked for. Include in your portfolio.
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Municipal Services
Communication with tenant and
body corporate
Rental Collection
Payment of expenses as it
relates to the property
Planned Maintenance
c.
Use your company’s pre-printed agreements and complete a Property
Management Agreement with the Client. The following must be included as a
minimum:




the property description
the commencement date
the duration
reporting requirements
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ACTIVITY 3: WORKPLACE EVIDENCE
3.2
Facility Administration






10
Identify the Property Management System used at your workplace.
List the types of reports that are generated from that system.
Print 1 example of client reports.
List the types of properties that are being managed by your organisation
(residential, commercial)
Obtain a testimony from your supervisor stating that you are involved in the
day-to-day activities of property management.
Include 1 copy of a property report you have drawn up for a client.
Portfolio Activity: Logbook
1
The candidate real estate agent is able to
identify resources required to manage
facilities and table reports in accordance
with requirements.
The candidate real estate agent is able to
compile a marketing and advertising plan
in relation to own business context.
The candidate real estate agent is able to
implement and monitor activities in
accordance with plan and/or contract.
The candidate real estate agent is able to
evaluate activities and compare against
current work plan and objectives to
identify discrepancies.
The candidate real estate agent is able to
complete the Project within agreed
resource constraints and communicate
the outcomes of performance to
appropriate parties at agreed intervals.
2
3
4
5
I am happy!
Criteria
No Idea
No
Needs
Practice
This Log book must be completed and signed off by your Supervisor or Principal Agent
– you must arrange for a meeting with him so that he can review your work
performance and knowledge against the criteria listed below.
My Comments
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6
The candidate real estate agent is able to
measure the performance of the facility
against service level agreement.
The candidate real estate agent is able to
maintain documentation relating to
facilities management to be complete,
concise, on time and in correct location.
7
Candidate
Name:
Signature:
Date Submitted:
Feedback & Re-assessment Notes on Task 1
Activity 1:
I am happy!
Criteria
No Idea
No
Needs
Practice
Portfolio Guide 16
My Comments
Assessor
Name:
Signature:
Date Assessed:
MET REQ
Assessment Decision
on Task 1:
Activity 2:
Activity 3:
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NOT MET
REQ
Portfolio Guide 17
Task 2: Property Investment
Management
EXIT LEVEL OUTCOME 3:
Perform the Real Estate function.
Learning Unit 3 Module 2
Purpose of Assessment Activity …
15089
Identify and apply property, asset and
investment management principles.
Level 4 5 Credits
The qualifying learner is capable to collate and
process financial information and data relating
to asset and investment management.
ACTIVITY 1: KNOWLEDGE ASSIGNMENT
1.1
Investment Management
a.
1.2
a.
Describe what investment management is and how it relates to the South
African Real Estate market.
4
Financial Reports
6
List 3 types of financial reports that can be used by investors.
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ACTIVITY 2: PRACTICAL ASSIGNMENT
2.1
Financial information and Data
c.
Collect financial information and data relating to property, asset and
investment management from a reliable and credible source. Include in your
Portfolio.
Analyze the information collected, and provide a summary of the current
investment trends and forecasts.
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ACTIVITY 3: WORKPLACE EVIDENCE
3.1
Data Reports
5
a.
Provide evidence of a report where a client has been advised on the viability,
risk and growth potential of property investment for a particular area / period of
time.
b.
Provide a statement from your workplace supervisor stating that you are able to
draw financial reports on property, asset and investment management.
Candidate
Assessor
Name:
Signature:
Date Submitted:
Feedback & Re-assessment Notes on Task 2
Activity 1:
Name:
Signature:
Date Assessed:
Assessment Decision
on Task 2:
MET REQ
Activity 2:
Activity 3:
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NOT MET
REQ