TUGAS 1
Making Reservation
A. Read the information about these hotels, then complete the dialogues underneath!
1. The Ciputat Hotel
a. Single room $ 50
b. Double room $ 75
c. Breakfast $5
d. Children under 12,50 % reduction
2. The Cisalak Hotel
a. Single room $ 50 include breakfast
b. Double room $ 75 include breakfast
3. The Cimanggis Hotel
a. Single room $ 40
b. Double room $ 60
c. Breakfast $ 6
d. Children under 12 in same room as parents free
4. The Cibinong Iin
a. Single room $ 35
b. Double room $ 50
c. Continental breakfast $ 3 extra.
1. A
B
A
B
: How much is a single room in Ciputat Hotel?
: ….
: ….?
: No, you have to add $5 for breakfast.
2. A
B
A
B
: How much is a room at the Cimanggis Hotel?
: ….
: I’ll take a double room. What about children?
: ….
3. A
B
A
B
: ….?
: $35 per person.
: What about breakfast?
: ….
B. Read the letter and answer the questions!
AUBURN ROAD 229
EAST KIEW
Melbourne
Front Office Manager,
PARAMITA HOTEL
22 Pejanggik Street, Mataram
1
Dear Sir/Madam,
I would like to book a single executive room for three nights
from June the 5th 2010. Would you mind reserving a comfort suite room and
providing a private set of facilities for me, please?
I expect to arrive on Friday June the 5th around 2 p.m. and check in at your
hotel immediately.
Please send me the bill of payment I have to pay as soon as possible. I
would like to pay it in cash, then. Thank you for serving.
Yours faithfully,
Grania Graner
4. Who sent the letter?
5. What did the sender request?
6. How long was the sender going to stay?
7. When will he check out?
8. What was the letter about?
9. How will he pay?
10. Complete the following reservation form based on the letter.
PARAMITA HOTEL
22 Pejanggik Street, Mataram
Phone (+62 370) 523 453 Fax. (+62 370) 523453
RESERVATION FORM
First name
:
_________________________________________________________
Last name
:
_________________________________________________________
Sex
: Male / Female
Passport number :
_________________________________________________________
Nationality
:
_________________________________________________________
Address
:
_________________________________________________________
Phone
:
_________________________________________________________
Check in date
:
_________________________________________________________
Check out date
:
_________________________________________________________
Room type
:
_________________________________________________________
Payment
: Credit / Cash
Signature,
_________________
Date
_________________
2
TUGAS 2
Handling Complaint.
A.
List the complaints on the dialogues and write down the actions that are done
to solve the problems!
Dialogue 1
Room service
Guest
Room service
Guest
Room service
: Room service, how may I help you?
: I ordered coffee half an hour ago. I wonder what happened to it?
: May I have your room number?
: 207
: One moment please, I’ll check. (after checking)
We’re very sorry for the inconvenience, Sir. Your order will be right
up.
: OK. Make it quick please!
a. The complaint is …………
b. The action to solve the problem is ………
Guest
Dialogue 2
Hotel Staff
Guest
Hotel Staff
: House keeping, may I help you?
: This room 406, the room has not been cleaned yet. How come?
: Room 406, could you just wait a moment. I’ll send someone to make
up your room right now.
Guest
: Yes, please. Thanks.
a. The complaint is …….
b. The action to solve the problem is ……..
Dialogue 3
Guest
: Good morning. I wonder if you could help me.
Hotel Staff
: Good morning, Sir. What seems to be the problem?
Guest
: The air-conditioning doesn’t work. Whom do I contact?
Hotel staff
: You’ll need to call house keeping.
Guest
: I’ve done that, but no body has shown up. Can you help me?
Hotel Staff
: I’ll check with house keeping. May I have your name and number?
Guest
: Haikal. And my room number is 439.
Hotel Staff
: Mr. Haikal Room 349 would you mind waiting a moment?
Guest
: Sure.
(after checking)
Hotel Staff
: I’ve checked with engineerin, Mr. Haikal. The air conditioning will
be
Taken care of right away. We apologize for the inconvenience.
Guest
: It’s all right.
a. The complaint is ……..
b. The action to solve the problem is ……..
B.
Write the message from the following sentences which were spoken by a guest
to a receptionist.
3
Do like the example!
Example: Seva says
: Tell the writer to bring my breakfast to my room,
number 810.
Receptionist: Mr. Seva wants his breakfast to be brought to room 810.
4 .Aura says
5.
: Tell Rava in room 215 to pick me up at the airport at about
01.00 p.m. Tell him to take his own car.
Mr. Ali says
: Tell Mr. Bambang in room 331 that I
will be coming late tonight. Tell him not to lock the door.
A. Find the error!
1. If the man prepared for the fight more intensively, he would have won it
A
B
C
D
2. Mr. Caraka would be fired if he had not finished his project before the due date.
A
B
C
D
3. A : Are you going to drive to the sea world?
A
B : Have you got a better idea?
B
A : If I were you, I will take the special train to the park.
C
D
4.If the hotel service is good, the visitor would not complain.
A
B
C
D
5. Bobby
: If I were a textile designer, I would made a unique batik design.
A
B
C
Tiara
: Why not a flying car?
D
Bobby
: Oh, it could be a good idea.
B. Change the verb in the brackets!
1, If only you (tell) me the whole story yesterday.
2. I’d rather you (go) there right now
3. If only he (admit) that he was wrong last night
4. I’d rather I (not meet) you last year.
5. If only you (be) more careful yesterday.
C. Adjust the verb in the brackets!
1.If it (not be) raining, we could take a walk.
2.I (not be) disappointed if I had been elected chairman.
3.If they had not woken up late yesterday , they (not miss) the train.
4.We would have bought the house if we (have) enough money.
5.If they attended classes regularly, they (succeed)
D. Change the facts below into Conditional Sentences!
1. It rained the whole day. We stayed at home
If it....................., we.........................
2. I don’t spend more energy. The school building moves to another place.
I ....................... if the building ....................
3. I didn’t know the matter several weeks ago
I wish .....
4
4. The teacher doesn’t explain us again.
If only ....
5. She comes late
I would rather ....
5
TUGAS 3
Choose the correct answer!
HOW TO TAKE PICTURES USING CANON POWERSHOT A2100 IS
1. TURN ON THE CAMERA
- Press the power button
- The start-up sound will play, and the start up screen will appear
2. SELECT THE “AUTO” MODE
- Select the mode dial to “Auto”
- When you point the camera toward the subject, the camera will make a slight
noise as it determines the scene.
3. COMPOSE THE SHOT
- Moving the zoom lever clockwise will zoom in on your subject, making it appear
larger. Moving the lever anticlockwise will zoom out from your subject, making it
appear smaller.
4. FOCUS
- Press the shutter button halfway to focus.
5. SHOOT
- Press the shutter button fully
1. What is the text about?
A. The process of printing pictures
B. Steps of using a camera to take picture
C. Advertisement of a new-released camera
D. How to set zoom mode on a camera
2. What will the camera make when you point the camera toward a subject?
a. A larger subject
c. Slight noise
b. A smaller subject
d. Start up sound
3. What is the last step we have to do to take pictures using CANNON A2100
IS?
a. Pressing the shutter button fully
c. Moving the zoom lever
clockwise
b. Pressing the power button
d. Pointing the camera toward a
subject
You can make a video call in a 3G covered service area. If the called user has a 3G
video phone in a 3G covered service area, the call will be established. You can also
answer a video incoming call. To make/answer a video call, do the following:
1. Input the phone number using the keypad, or select the phone number from the
calls made/received lists.
2. If you do not want to use the speakerphone, ensure you have the headset plugged
in.
3. To start the video function, press the left soft key (options) and select Video call.
4. Adjust the camera position if it necessary.
Press
to finish the call, or close the handset.
6
4. What does the text tell?
a. The service of the camera
c. The feature of mobile phone
b. The function of video call
d. The use of phone headset
5. What is another way to receive an incoming call?
a. Close the headset
c. Change the speakerphone
b. Plug in the headset
d. Select the speakerphone
6. What must we do to get the best picture?
a. Hold the camera position properly
c. Close the video function
b. Press the left soft key
d. Adjust the video capture
Here are steps on making bread pancake:
Ingredients:
3 ounce bread without crust, 400 cc milk, 2 table spoon wheat flour, 2 eggs
well beaten, 5 gr raisin, salt, strawberry jam, margarine.
How to make?
Wheat flower is dissolved in little milk. The remaining milk, sugar, and salt
are boiled in a pan. Put the bread into the milk, stir, and press until it turns
into porridge. Take the pan off the stove, put the eggs, dissolve wheat flour
and raisins. Take a non-stick pan and smear it. After the side of the pancake
is dry, turn it upside down. Cook until the two sides of pancake become
brown
7. What is the text about?
a. Process of making bread pancake
c. Ways of serving delicious cake
b. Ingredients needed for cooking eggs
d. Steps of making strawberry cake
8. What ingredients are to serve the cake when it’s done?
a. Sugar and strawberry jam
c. Three spoonfuls of sugar
b. Strawberry jam and milk
d. Margarine and strawberry jam
9. When is the pancake done?
a. While it is being served
c. After it is turned upside down
b. After both sides have dark color
d. Before the mixture pancake is
getting dry.
10. How is the pancake cooked?
a. Fried
c. Burnt
b. Boiled
d. Baked
. II. Answer the questions!
1. The following is a description of how to use a mixer, but the sentences are not
in a good order
Arrange the sentences according to the correct steps to use it!
a. Switch the mixer on, refer to the table for correct speed setting
b. After use, depress ejector knob to release the beaters or kneading
hooks.
c. Lower the beaters or kneading hooks into ingredients
7
d. Insert the beaters or kneading hooks. It may be necessary to turn the
beaters or kneading hooks a little while doing so and then put the
ingredients in bowl.
Read the quick start guide of a digital camera, type: Brica Digiart Z720. then
answer the questions underneath!
Cautions
!
a. Do not try to disassemble the camera by yourself, which
may damage the camera or cause electric shock.
b. Do not fire the flash in a close distance (less than 1
meter); it may hurt your eyes.
c. Keep the camera away from the reach of children or
animals to prevent them from swallowing the batteries
or small accessories
d. Stop using the camera if any kind of liquid or foreign
object enter the camera. If it happens, power off the
camera and contact with your dealer for further help.
e. Do not operate this camera with wet hands; it may cause
electric shock.
f. The camera may be damaged in an environment of high
temperature.
g. Do not use different types of batteries or new and used
batteries at the same time
h. To avoid electricity leakage, please remove the batteries
if the camera is not used for a long period.
i. It is normal that the temperature of the camera body
rises if the camera works for a long time.
QUESTIONS
1. What kind of information is given on the text above?
2. Why should the camera be kept away from children or animals?
3. What can happen if we operate camera with wet hands?
4. Why should we remove the batteries if the camera is not used?
Translate the user manual taken from NOKIA 3230 series below!
Removing the SIM Card.
If you need to remove the SIM card from the phone, remove the back cover and the
battery, press the snap of the SIM card holder down and gently push the SIM card
towards the top of the phone.
Charging the battery
1. Connect the lead of the charger to the socket on the bottom of your phone
2. Connect the charger to an AC wall socket. The text charging is displayed briefly if
the phone is switched on. If the battery is completely flat, it may take a few
minutes before charging indicators appears on the display or any calls can be made.
8
You can use the phone while the charger is connected.
The charging time depends on the charger and the battery used. For example,
charging a BLC-2 battery with the ACP-7 charger takes about 3 hours and 45
minutes.
9
TUGAS 3
BUSINESS LETTERS
30 Jln. Pramuka
Makasar 90102
April 18, 2010
HR Manager
Makasar Golden Hotel
Jln. Pasar Ikan
Makasar
Dear Sir/Madam,
Being interested in the post of Waiter Supervisor you advertised in Yesterday’s
Kompas, I would like to apply for the vacancy.
I am 24 years old and graduated from SMK Pariwisata majoring in Restaurant
Service. Currently, I am working at Seafood Restaurant.
Attaching copies of my certificates, CV, and my recent photograph, I am available
for an interview at your convenience. I am looking forward to hearing from you soon.
Faithfully yours,
Kareem
1. What position does Kareem apply for?
a. A supervisor
c. A waiter supervisor
b. A service supervisor
d. A restaurant supervisor
2. What does Kareem expect from his application?
a. He will be invited for an interview c. He expect a position at “Kompas”
b. He will work at Seafood Restaurant d. He will stay at Makasar Golden Hotel
3. What’s the antonym of the word “recent” in paragraph 3?
a. Old
c. Field
b. Bald
d. Sealed
4. What is the synonym of the word “attach”?
a. Send
c. Hope
b. Write
d. Enclose
10
MAINSTRAEAN OFFICE SUPPLIES
5 Kings House
Leyland L Y3 6th
30 March 2009
Dear Sir,
Order No. 5678/F
Thank you for the recent letter concerning the above order.
We apologize for the delay in delivering the tax machine. This is due to the problems at
our suppliers. However, we now have sufficient stocks and will be able to deliver them
within the next 14 days.
With apologies.
Yours faithfully,
Customer Relations
5. What is the subject of the above letter?
a. Delivery cost
c. stocks of goods
b. Order no 5678/F
d. details of the problems
6. Why did the Customer Relations make an apology?
a. They did not deliver the fax machine on time
b. They have sufficient stock of machines
c. They are going to deliver the machines within 14 days
d. They have received the recent letter
7. … will be able to deliver them within the next 14 days. The underlined word refers to
….
a. The order
c. The suppliers
b. The problems
d. The fax machines
Dear Dr. Beckham,
Enclosed is a check for $ 100, your honorarium for your presentation at the Fifth
Annual Conference on Educational innovation.
We are very grateful to you for accepting this assignment on such short notice, Dr.
Beckham. As a whole, we felt the conference was quite productive, and we thank you
for participating in it.
Very sincerely yours,
8. What is the letter about?
Karen Smith
a. Honorarium of the presentation
b. Educational innovation
9. What is Dr. Beckham?
a. He is a banker
b. He is an innovator
10. What is the synonym of the word ‘grateful’?
a. Joyful
b. Thankful
c. The annual conference
d. Enclosing check
c. He is a speaker
d. He is an announcer
c. Excited
d. Fascinated
11
Read the reservation letter from a company’s secretary to a hotel manager. Then
answer the questions.
AUFA”S ARTS n BOUTIQUE
Jalan Pasar Sweta No. 5 Mataram
Phone: 0370- 777 888
12 May 2010
The Manager
Hotel Panghegar
Jalan Dalem Kaum 28
Bandung
Reservation Confirmation
Dear Sir,
I would like to confirm our reservation for a double room with bath, shower,
private wireless telephone, internet network and small kitchen.
The reservation is for full board from 1–5 June 2010. I am also confirming the
reservation for a small conference room to be available on 4 and 5 June, when our
company will be holding a meeting with our international clients.
We enclose our bank draft (No. 0052 ……… ……… ..) for Rp20,000,000.00 as a
deposit. The balance will be paid as soon as we receive the confirmation from you.
We look forward to hearing from you soon.
Sincerely yours,
M.Aufa Zavier
Owner of AUFA’S ARTS n BOUTIQUE
Enclosed. B R I Bank Draft
11. Who is Zavier?
12. What is the address of Zavier’s company?
13. What kind of letter does Zavier write?
14. What is it about?
15. Who is the letter sent to?
12
TUGAS 4
C.6. BUSINESS LETTERS
A. Choose the correct answer based on the text!
Question 1-2 refers to the following letter.
Dear Mr. Rahman,
We are very sorry to learn that the vacuum cleaner you recently ordered
arrived with several missing parts. Thank you for returning it so promptly.
A replacement model of the same style, color and price is being shipped to you
and should arrive by the time you receive this letter. It has been carefully
inspected to insure that you will not be troubled again with a similar problem.
We sincerely regret the delay and inconvenience that has caused you, but we
hope you will be pleased with your new cleaner.
Thank you for your patience
Cordially,
Febrianto
Customer Relation
1. Why did Mr. Febrianto send the letter?
a. to claim
c. to adjust a claim
b. to apologize
d. to make an appointment
2. How will the customer probably feel after receiving the letter?
a.lazy
c. disappointed
c.diligent
d. satisfied
Questions 3-5 refer to the following letter.
To: P.O Box 230968
Bandung
20 Jalan Bahagia
Bandung
March 16, 2007
Dear,
Referring to your advertisement in SUMEX on March 16, 2007,
I would like to apply the position of Junior Mechanic.
I am 20 years old and graduated from SMK Teratai majoring in
automotive mechanic. Now, I’m working at AUTOCAR sales service.
Attaching my recent photographs, CV and copies of my
certificate. I’m available for an interview at your convenience. I’m
looking forward to hearing from you soon.
Faithfully yours,
13
Fandi Ahmad.
3. What position does Fandi want?
a. Manager
b. Mechanic
c. interviewer
d. salesman
4. Fandi hopes that ….
a. he can be the coordinator
b. he encloses all certificates
c. he can work for the company
d. he can apply for SUMEX
5. “…… I’m looking forward to hearing from you.” The synonym of “looking
forward” is ….
a. looking at
c. expecting
b. applying
d. forgetting
B.
Read the reservation letter from a company’s secretary to a hotel manager.
Then answer the questions.
AUFA”S ARTS n BOUTIQUE
Jalan Pasar Sweta No. 5 Mataram
Phone: 0370- 777 888
12 May 2010
The Manager
Hotel Panghegar
Jalan Dalem Kaum 28
Bandung
Reservation Confirmation
Dear Sir,
I would like to confirm our reservation for a double room with bath, shower,
private wireless telephone, internet network and small kitchen.
The reservation is for full board from 1–5 June 2010. I am also confirming
the reservation for a small conference room to be available on 4 and 5 June,
when our company will
be holding a meeting with our
international clients.
We enclose our bank draft (No. 0052 ……… ……… ..) for
Rp20,000,000.00 as a deposit. The balance will be paid as soon as we receive
the confirmation from you.
We look forward to hearing from you soon.
Sincerely yours,
M.Aufa Zavier
Owner of AUFA’S ARTS n BOUTIQUE
Enclosed. B R I Bank Draft
1. Who is Zavier?
2. What is the address of Zavier’s company?
14
3. What kind of letter does Zavier write?
4. What is it about?
5. Who is the letter sent to?
WRITING BUSINESS LETTERS
1.
Mention parts of business letters!
2. Arrange these sentences to make an application letter!
a. Some time next week , I am going to give you a call to see whether I can come
for an interview at your convenience. I look forward to speaking to you the.
b. I have taken every computer course offered at the college
c. I am currently finishing my degree in computer technology at Bandung
Computer Academy (BCA).
d. I have enclosed a copy of my resume to give you further details about my
experience.
e. Dear Sir,
f. I would like to fill the position of the assistant computer programmer
advertised in Republika, May 20, 2009
g. Sincerely yours,
Husen Hasibuan, A.Md.
h. Boyolali, 25th May, 2009
i. CV Ensenadila
69 Ringroad Utara
Yogyakarta.
3. Make an application letter based on the job
vacancy below!
An established joint-venture company in leading consumer goods invites
applications for the following positions :
- District Sales Manager for Kalimantan
- Public Relations Manager
- Senior Secretary
Interested candidates must fulfil the following minimum qualifications:
- Excellent command of spoken English (Competence in writing
would be an advantage)
- At least 2 years’ experience in similar capacity
- Hardworking
- Pleasant personality
Please, submit applications + CV to :
The Personnel Manager
P.O. Box 1234
Surabaya
4. Write down your curriculum vitae too!
15
DOCUMENT
Date : June, 3rd, 2000
Time : 09.00 am
From : Mr. Chicato
To
: Mr. Mathew
Message : Meeting tomorrow,
at 100.00 o’clock
Ass. Director : Good morning, can I help you?
Mr. Chicato : Yes, could I speak to you boss?
Ass. Director : I’m sorry, he is out at the moment. Is there any message?
Mr. Chicato : Yes, tell him that the meeting will be held tomorrow, at 10.00
o’clock at the
Lobby.
1. Who is Mr. Mathew?
a. The secretary
b. The director
b. the operator
d. the ass. Director
2. Who takes the message?
a. Mr. Chicato
b. Ass. Director
b. Mr. Mathew
d. Mr. Mathew’s boss
GIOVANNI
SUPERMARKET
Fax
To
Fax
Phone
Re
: Adam Eva Agribusiness Farm
: 0215741271
: 0215741271
: Inquiry
From : Catur Nugroho
Pages : 2
Date : Friday, Sept. 11th
Message
:
Due to the increasing demand for poultry product from our company,
we intend to purchase the following items from your company.
1. Dressed chicken(packed individuallyin polystere wrap)
2. Chicken eggs (brown shelled, packed in egg tray)
3. Boneless duck meat (healthy and packed in polyvinyly plastic)
We need detailed information about quantity, continuity, price and a
shipping schedule of your products.
Thank you.
Your sincerely
Catur Nugroho
Director
3. What is the fax about?
a. Order for poultry products
b. Confirmation about product delivery
c. Request for information about poultry product
16
d. Rejection of certain delivery
4. Who is the sender of the fax?
a. Eva Adam
c. Catur Nugroho
b. Givanni
d. Eva’s director
5. What is the synonym of the word “purchase” in the text?
a. Order
b. demand
b. Buy
d. need
MEMO
To
: Mr. Zainal Abidin
From : Director
Subject: Meeting
Date : February 5th, 2003
Please attend the meeting at Hotel Sriwijaya on Tuesday, February 7th
2003 at 9 am on behalf of the director. Looking forward to your report
upon the completion of the meeting
6. What should Mr. Zainal Abidin do?
a. Represent the director at a meeting
b. Meet the director
meeting
7. When did the director write the memo?
a. Before 9 a.m
b. 7th February 2002
c. arrange a meeting
d. Bring the report to the
c. 5th February 2003
d. 7th February 2003
MEETING AGENDA
: Tuesday, June 17th , 2002
: 09.00 am to 11.00 am
: Hotel Nusantara
Day/Date
Time
Venue
Time
Agenda
09.00-0910
09.10-10.15
10.15-10.45
10.45-11.00
Opening Address
Staff evaluation on productivity
Follow up for improvement
Closing Adrress
8. What is the main topic of the meeting?
a. Evaluating the HRD Manager
b. Improving the quality of the HRD Manager
c. Evaluating the staff productivity
d. Following up the evaluation
9. How long does the meeting last?
a. 1 hour
b. 2 hour
Invitation
Date : July 25th, 2000
Day : Saturday
Time : 9 am
Mita, Ph.D & Prof
Agung
Presenter /
Leader
Director
HRD Manager
Director
Director
c. 3 hour
d. a day
17
10. Anis : What time will the wedding ceremony be held? So we can go there on
time.
Lia
: …. Nine o’clock in the morning
a. At
c. by
b. In
d. of
WRITING BUSINESS LETTERS
1.
2.
a)
b)
c)
d)
e)
f)
g)
h)
i)
3.
Mention parts of business letters!
Arrange these sentences to make an
application letter!
Some time next week , I am going to give you a call to see whether I can come
for an interview at your convenience. I look forward to speaking to you the.
I have taken every computer course offered at the college
I am currently finishing my degree in computer technology at Bandung
Computer Academy (BCA).
I have enclosed a copy of my resume to give you further details about my
experience.
Dear Sir,
I would like to fill the position of the assistant computer programmer
advertised in Republika, May 20, 2009
Sincerely yours,
a. Husen Hasibuan, A.Md.
Boyolali, 25th May, 2009
CV Ensenadila
a. 69 Ringroad Utara
b. Yogyakarta.
Make an application letter based on the job vacancy below!
An established joint-venture company in leading consumer goods invites
applications for the following positions :
- District Sales Manager for Kalimantan
- Public Relations Manager
- Senior Secretary
Interested candidates must fulfil the following minimum qualifications:
- Excellent command of spoken English (Competence in writing
would be an advantage)
- At least 2 years’ experience in similar capacity
- Hardworking
- Pleasant personality
Please, submit applications + CV to :
The Personnel Manager
P.O. Box 1234
Surabaya
18
4.
Write down your curriculum vitae too!
DOCUMENT
Date : June, 3rd, 2000
Time : 09.00 am
From : Mr. Chicato
To
: Mr. Mathew
Message : Meeting tomorrow,
at 100.00 o’clock
Ass. Director : Good morning, can I help you?
Mr. Chicato : Yes, could I speak to you boss?
Ass. Director : I’m sorry, he is out at the moment. Is there any message?
Mr. Chicato : Yes, tell him that the meeting will be held tomorrow, at 10.00
o’clock at the
Lobby.
11. Who is Mr. Mathew?
a. The secretary
c. The director
12. Who takes the message?
c. Mr. Chicato
d. Ass. Director
b. the operator
d. the ass. Director
b. Mr. Mathew
d. Mr. Mathew’s boss
GIOVANNI
SUPERMARKET
Fax
To
Fax
Phone
Re
: Adam Eva Agribusiness Farm
: 0215741271
: 0215741271
: Inquiry
From : Catur Nugroho
Pages : 2
Date : Friday, Sept. 11th
Message
:
Due to the increasing demand for poultry product from our company,
we intend to purchase the following items from your company.
4. Dressed chicken(packed individuallyin polystere wrap)
5. Chicken eggs (brown shelled, packed in egg tray)
6. Boneless duck meat (healthy and packed in polyvinyly plastic)
We need detailed information about quantity, continuity, price and a
shipping schedule of your products.
Thank you.
Your sincerely
Catur Nugroho
Director
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13. What is the fax about?
e. Order for poultry products
f. Confirmation about product delivery
g. Request for information about poultry product
h. Rejection of certain delivery
14. Who is the sender of the fax?
c. Eva Adam
c. Catur Nugroho
d. Givanni
d. Eva’s director
15. What is the synonym of the word “purchase” in the text?
c. Order
b. demand
d. Buy
d. need
MEMO
To
: Mr. Zainal Abidin
From : Director
Subject: Meeting
Date : February 5th, 2003
Please attend the meeting at Hotel Sriwijaya on Tuesday, February 7th
2003 at 9 am on behalf of the director. Looking forward to your report
upon the completion of the meeting
16. What should Mr. Zainal Abidin do?
c. Represent the director at a meeting
d. Meet the director
meeting
17. When did the director write the memo?
c. Before 9 a.m
d. 7th February 2002
Day/Date
Time
Venue
c. arrange a meeting
d. Bring the report to the
c. 5th February 2003
d. 7th February 2003
MEETING AGENDA
: Tuesday, June 17th , 2002
: 09.00 am to 11.00 am
: Hotel Nusantara
Time
Agenda
09.00-0910
09.10-10.15
10.15-10.45
10.45-11.00
Opening Address
Staff evaluation on productivity
Follow up for improvement
Closing Adrress
18. What is the main topic of the meeting?
e. Evaluating the HRD Manager
f. Improving the quality of the HRD Manager
g. Evaluating the staff productivity
h. Following up the evaluation
19. How long does the meeting last?
c. 1 hour
d. 2 hour
Presenter /
Leader
Director
HRD Manager
Director
Director
c. 3 hour
d. a day
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e.
Invitation
Date : July 25th, 2000
Day : Saturday
Time : 9 am
Mita, Ph.D & Prof
Agung
20. Anis : What time will the wedding ceremony be held? So we can go there on
time.
Lia
: …. Nine o’clock in the morning
5. At
c. by
6. In
d. of
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