CS&E 2111
IN LAB 10
OBJECTIVE
In this lab you will solve another real-world type problem using any and all of the tools you have been
exposed to during this class. You will extract data from a database, analyze this data, and present this
information to management.
PART 1:
BANKTWO
BankTwo bank is considering expanding its credit card business into the neighboring areas. They are
currently in parts of NY, NJ, OH, PA and IL. The bank wants to undertake this campaign in states where
it currently has customers. The bank assumes new customers will have similar behavior to current
customers. As a new employee of BankTwo bank, your boss has asked you to analyze the customer
habits in each of the bank’s current states. The available data is in three Access tables: AccountInfo,
Payments, and Charges in the Banktwo.accdb database. The AccountInfo table has one record for each
account. The Payments and Charges tables have one record for each payment and charge, respectively.
Your boss wants the following information for each state:
1.
2.
3.
4.
5.
Number of each type of credit card accounts in each state.
Total customer balances each type of credit card account in each state.
Average account balances.
Total over limit fees for each type of credit card account in each state.
The total over limit fees for the state.
(Customers who are over their credit limit are charged the over limit fee, according to the state they live in.)
6. Total anticipated interest payments for the state.
NOTE: No ‘beginning balance’ information is included in the analysis.
To accomplish this task you have decided to summarize the Access Data and bring it over to Excel. You
will then do the required calculations and summaries as explained in the directions. You will search the
web to obtain rate information to complete your table. Finally all this information will be presented in a
PowerPoint presentation.
Directions:

Download the Banktwo.accdb database from Carmen

Summarize the following information in Access.
Before you can make a summary by state, you must summarize each account’s total payments and
total charges. Thus, your first task is to write Access query(s) to compute the total payments and
charges for each account. You may also need to establish the relationship between the various
tables in the database.
Your final summary query should be named Summary and should contain exactly one record for
each account#. Your query should also contain the following fields.
Account#

State
Credit Limit
Card Type
Total Charges
Total Payments
Export your resulting Summary query into Excel as follows:
Copy the data from the Summary query into Excel. Name the Excel file banktwo.xlsx.
Office 2010
Lab 10
1

Rename your worksheet to Accounts. You may also want to format the data/titles to make them
easy to read and use. (Remember, create a professional appearance.)
NOTE: Display all amounts with 2 decimal places. You don’t need to round the number, just display it
with 2 decimal places)

Begin new columns to the right of the data to calculate each of the following:

o
Current Balance (should be positive if the account owes money to the bank)

Exceeds Limit - Test to determine T/F if the card holder’s balance exceeds their credit limit

Penalty - Write a formula to input the credit limit penalty charges if the account balance
exceeds the limit for that account. To do this set up a Reference table on a separate
worksheet (named Penalty) with the following credit card - over limit penalties:
NY is $10, NJ is $15, IL is $13, OH is $20, and PA is $12.
o
Interest – Your Company charges each customer
interest on their credit card balances. The annual
rate you charge is the prime rate of interest plus
2%. Use the website www.bankrate.com to
obtain the most current prime rate. Use the any
of the credit card interest rates listed on the
website) Once you have obtained the prime rate,
manually insert it onto a separate worksheet
named, Rate.
o
Then, calculate one month’s interest on the account balance before penalties (Balance *
Rate)/12 - there is no interest paid to accounts for balances less than zero.

Adjusted Balance - In the last column of the Accounts sheet, calculate an adjusted
monthly balance to include interest and penalty charges.
Create a worksheet that includes the state name and each state’s average balance.
In a separate cell type in all the states we are using in our spreadsheet. In the adjacent cell
use an AVERAGEIF function to calculate the average adjusted balance by state. You will
use this information to create your chart. (Name this worksheet Average Balance) Your
spreadsheet should look as follows:
Your balances may be
SLIGHTLY different.
(But not by much)
Office 2010
Lab 10
2

Create a chart based on the analysis above.
Using the Average Balance worksheet, create a chart that compares each state’s average adjusted
customer balance - for all card types combined. Insert this chart on a separate worksheet named Avg
Bal Chart. The chart should look as follows.
Average State Balances
$2,000.00
$1,800.00
$1,600.00
$1,400.00
$1,200.00
$1,000.00
$800.00
$600.00
$400.00
$200.00
$NY
NJ
IL
OH
PA
Lab submissions
1. BankTwo.xlsx
2. BankTwo.accdb
Office 2010
Lab 10
3