The Rights and Wrongs of Resumes Career & Professional Development Center What is a Resume? • A resume is a written document that lists your work experience, skills, and educational background. It is used as a marketing tool for job seekers. • It allows employers to know about your past, present, and future capabilities as a person. Why Write a Resume? • To persuade employers you are the best person for the job. • To construct a professional image of yourself an establish your credibility. • To provide a sample of your written communication skills and work experience. • To convince prospective employers you deserve an interview. Resume Styles • Chronological: lists your work experience in a chronological sequence starting with your most recent job experience. • Functional: is organized by your skills, experiences, and accomplishments. • Combination or Chrono-functional resume: combines features of both chronological and functional resumes by showcasing your skills and accomplishments but provides a glimpse of your work history. Advantages and Disadvantages of Chronological Resumes Advantages Disadvantages • Most widely used and recognized by employers. • Easy to follow snapshot of your work experience. • Especially use if you have a solid and consistent work experience or volunteer experience that matches the position you are applying for . • If you have little or no experience (work, internship, or volunteer). • If you have large gaps (that are not accounted by being in school) between work experiences. • You have switched to several jobs over the past several years. Advantages and Disadvantages of Functional Resumes Advantages • You are an entry-level job seeker that has no or little work related experience. • You are re-entering the job field after lengthy absence. • You have work experience but showcasing your skills would be more beneficial than using a chronological resume. Disadvantages • Many employers view them with suspicion (VERY IMPORTANT!) • They are not widely used. Advantages and Disadvantages of Combination Resumes Advantages • Like a functional resume, it allows you to showcase your skills and attributes to a potential employer. • In addition, you diffuse suspicions by including your work history. • It is becoming more popular. Disadvantages • Most employers still prefer chronological resumes and are still suspicious that you are trying to conceal aspects of your work background. RESUMES: THE BREAKDOWN Sections of a Resume and How to Organize Them Contact Information • Simply list contact information at the top of the page. You do this to provide the employer with essential information so you may be contacted for an interview. 1. Your full name 2. Permanent address (and/or current address) 3. Phone number 4. E-mail address *Make sure whatever information you list is current and phone numbers and e-mail address given are something you check regularly. Contact Information Sample #1 Will Smith 555 Rich Road Beverly Hills, California 90210 (903) 555-5555 willsmith2010@yahoo.com Contact Information Sample #2 Monica Flyer mwflyer0@frostburg.edu 301-576-0089 Current Address Permanent Address 50 Oz Lane 3245 Brick Road Dr. Frostburg, MD 21532 Orlando, FL 32801 OBJECTIVE • Objective Statement: career goal or summary related to major or job. • 1-3 lines summarizing the position you are applying for and your main qualifications. • Use an objective statement when you have little relevant work experience, are changing careers, and/ or looking for an entry-level job. SKILLS SUMMARY • Skills Summary: includes information that reflects general or acquired skills (i.e. from relevant classes or work experience, computer or technical skills). • 1-3 lines summarizing the skills you possess and your main qualifications. • Or you can use 1-5 bullet points with simple short sentences. Objective and Skills Summary Example Objective To obtain a full time position in the social work field; special emphasis on helping children and families in troubled situations by utilizing my protection services background. Skills Summary Sociology and Psychology skills, experience in Microsoft office, customer service, marketing and communication. Ability to perform office tasks and interact effectively using excellent written and oral communication skills. EDUCATION • Education: Typically use the college you are attending, the dates you attended or are attending, your major/ minor, and city and state. • Extra: You could also include your GPA; however, only include if it is 3.0 and above. • Not necessary to include high school information. • You could also include relevant course work or classes. Education Sample Frostburg State University, Frostburg, MD Bachelor of Science in Management GPA: 3.5/4.0 Aug 2011-Present Education Sample Frostburg State University, Frostburg, MD Bachelor of Science Major: Psychology Minor: Sociology Relevant Course Work Child Development Marriage & Family Relationships Aug 2013-Present Lifespan Development Introduction to Counseling Experience and Additional Info • Work Experience: Includes listing most current work history first and so on. • If using, functional resume break down specific skills (i.e. computer skills, human resources, etc.) • Honors: Includes any awards you received in college or graduate program. • Leadership and Volunteer Activities: Includes club affiliations, volunteer work, and leadership positions held. Work Experience Sample Summer Camp Counselor Camp Anytown May-August 2014 Hagerstown, MD • Prepared and taught lesson plans for 9th-12th graders. • Enforced directions, rules, and safety procedures. • Introduced creative opportunities for students through activities and in class discussions. Alternative Headings • • • • • • • • Continuing Education Achievements Computer Skills Internships Technical Training Military Experience Licenses and Certifications Relevant Course work Awards and Activities Example • • • • Dean’s List, Frostburg State University Spring 2014, Fall 2014 Vice President of Student Government Association Aug 2013-May 2014 Secretary of Sociology Club Aug 2014-May 2015 Day Camp Counselor, Boswell PA June-Aug 2015 The Rights of Resumes • Do appeal to your companies values. • Use key words mentioned in the job description in your resume by including similar/ relevant work history or any other experience. summary. • Use bold titles and bullets to let your resume stand out and be easy to read. • Be short and snappy. • Keep resume to one page UNLESS you do have relevant work experience or essential information. • DO NOT USE A MICROSOFT WORD TEMPLATE! • If creating your own resume, make sure it is well organized. • Use plain English and make sure to use appropriate action words. The Wrongs of Resumes • Don’t have a sloppy or unprofessional looking resume (i.e. stay away from colored paper and colored inks; don’t cram information). • Don’t be careless by having incorrect grammar, missing punctuation, and/ or misspelled words. • Don’t try to sound “more professional or smart” by using big, unnecessary words and avoid vagueness. • Don’t lie. • Don’t underwhelm your experience (i.e. retail jobs usually involve fast-paced environments, dealing with disgruntled customers, working in a team as well as independently). • Avoid long-windedness by having long sentences or paragraphs. • Don’t use personal pronouns (i.e. using “I” or “we”). Examples of the Rights and Wrongs of Resumes 1. Personal pronoun: “I demonstrated professionalism, tact, and diplomacy while I worked with our customers in highpressure situations.” 2. Long-windedness: “Spent three years working on major accounts, as both a lead generator and a closer, demonstrating proven skill in organizing and managing a territory with efficiency as well as in developing customer databases.” 1. “Demonstrated professionalism, tact, and diplomacy while working with customers in highpressure situations.” 2. “Spent three years working on major accounts. Generated leads and closed sales. Demonstrated proven skill in organizing and managing a territory and in developing customer databases.” Examples Continued 3. Wordy and vague: “My intensity and focus are at inordinately high levels, and my ability to complete projects on time is unspeakable.” 4. Misspelled words: “Proven ability to track down and correct erors.” End Notes • For additional help with proofreading resumes, cover letters, interviews, finding jobs/ internships, and what to do with your major, please schedule an appointment with: Career Services 124 Sand Spring Hall (behind Chesapeake) 301-687-4403 • Look at our website: http://www.frostburg.edu/clife/career/