North Bay Indian Friendship Centre
980 Cassells Street
North Bay, ON P1B 4A8
Phone: 705-472-2811 Fax: 705-472-5251
Website: www.nbifc.org
Email: director@nbifc.org
Mission Statement:
To improve the quality of life for urban aboriginal people in the urban environment of North Bay
by supporting self-determined activities which encourage equal access in participation in
Canadian society and which respects aboriginal cultural distinctiveness.
Target Population:
First Nation, Métis and Inuit people. Non-Aboriginal people are also welcome to receive services
and participate in the affairs of the centre.
Language:
English and French, Ojibway and Cree
Services Provided:


Family and Children’s Program:
o Akwe: go: provides services to at risk Aboriginal children 7-12 years of age
o Aboriginal Family Support (CAPC): this program supports urban Aboriginal families with
children 0-6 years of age with culturally appropriate and supports and services that
promote healthy parenting and child development.
o FASD Community Support Worker Program: this program was developed to raise
awareness of fetal alcohol spectrum disorder, It provides support to individuals with
FASD and their families. The program also offers a child nutrition component to children
0-12.
o Healthy Babies, Healthy Children: this home visiting program supports pregnant women
and families with children 0-6 years of age.
o Aboriginal Pre-Natal Nutrition Program: this program provides pre and post natal
support to mothers and their partners. The program promotes prenatal nutrition,
pregnancy prevention, access to midwives or medical professionals, home visits
excursus classes, outing community kitchens, health information, support services,
cultural teachings and advocacy.
Health Programs:
o Drug and alcohol program: the drug and alcohol worker provides support, awareness,
education referral and advocacy services to Aboriginal people living with addictions.
o




Healing and Wellness: this program supports the healing and wellness needs of the
Aboriginal community through the promotion of healthy lifestyles, access to cultural
healing services, addressing family violence issues, and providing crisis interventions,
advocacy and referral services.
o Health Outreach: the Health Outreach Worker assists Aboriginal people to understand
the health care system and to obtain the care they require.
o Life Long Care: Aboriginal seniors, disabled people and chronically ill children are
provided with a range of services including: long term care, medical transportation,
advocacy, referrals, friendly visiting, security checks and cultural supports, educational
and health promotion workshops, congregate dining and socialization.
o Urban Aboriginal Healthy Living Progrm
Kizhaay Anishinaabe Niin: a program that encourages Aboriginal men to speak out and end all
form of violence toward Aboriginal girls and women
Legal Programs
o Aboriginal Court Worker Program: workers assist Aboriginal people experiencing
criminal and family court (youth and child welfare) matters to understand their rights
and responsibilities. Workers also provide advocacy, guidance, and support.
Apatisiwin: an employment program that helps Aboriginal people access training, education and
employment opportunities.
Youth Support Programs:
o Wasa Nabin: a program that provides services for at-risk youth 13-18 years of age
o Waaban: a culture-based extrajudicial measures program for at-risk youth 12-17 years
of age
o Connections for Aboriginal Youth (CCAY): a program that provides youth with their own
gathering place, as well as opportunities to participate in cultural, recreational, social,
health promotion, youth leadership training and community involvement.
o Best Start Program: The Aboriginal Best Start Coordinator works with educators and
other service providers to ensure that Aboriginal children have their learning needs met
in environments that understand, incorporate and accommodate the values, traditions
and life ways of Aboriginal people.
Cost:
N/A
Hours:
9am – 5pm + after hour programming
Transportation:
As per program need
Type of Referral Required:
Referrals from all sources welcome.
Please request to speak to intake worker
District Covered:
North Bay and Surrounding Area
Nipissing Detoxification and Substance
Abuse Programs
120 King Street, Unit A
North Bay Ontario P1B5Z7
Phone: 705-476-6240
Fax: 705-476-6889
Website: www.nbgh.on.ca/programs_mental.asp?id=136
Email: ndsapinfo@nbgh.on.ca
Mission Statement:
Using a client-centered, multi-disciplinary and collaborative approach to care, the Nipissing
Detoxification & Substance Abuse Programs will promote a healthy and more balanced lifestyle
aimed at reducing the harmful effects of substance abuse.
The addiction programs provide residential and outpatient non-medical care for individuals
suffering from substance abuse. The program provides withdrawal services, residential,
outpatient, and family care to individuals 16 yrs of age and over who are in need of such
assistance. The programs are committed to leadership through research, innovation,
collaboration and excellence in all their endeavors.
Target Population:
Persons 16 years old and older who are under the influence of drug or alcohol or at risk of
relapse from sobriety
Language:
English & French
Services Provided:
• Intake and Screening: A short assessment in person or by telephone to assess needs.
• Residential Withdrawal Management and Community Treatment
• Residential Pre-Treatment – Day/Evening Treatment
• 24 hours a daily admission – detoxification unit only
• Trained staff, both male and female, who provide a safe, secure, and empathetic environment
• Assessment and counseling towards further assistance
• Education and referral for family members
• 25 bed residential capacity with an additional 6 observation cots, non medical environment
• Short term residential non medical care
• Methadone Maintenance Case Management
• Clean Needle Exchange Disposal Site open 24 hours a day
• Jane Locke Bookstore
• Community Safe Beds with Crisis Clinician Support

24 – hour Confidential Service
• Residential Withdrawal Treatment Services: (705) 476-6240, EXT. 223 or 224

A 24-hour service offered to clients under the influence of alcohol or drugs, in withdrawal, or
suffering a crisis due to substance abuse. This safe and supportive environment includes
prevention services, individual and group education and counseling, discharge planning, and
referrals to other community agencies.
• Residential Treatment Services: (705) 476-6240, EXT. 221

A 21-day residential program offering:
o Education in a group setting to assist clients in developing and practicing the skills to
manage their substance use and related problems.
o One-on-one counseling is provided as needed with support available twenty-four hours
a day.
o Pre-treatment services may be offered to high-risk users accepted into the 21-day
Program who need additional counseling and support before admission.
• Community Treatment Services: (705) 476-6240, EXT. 222

Assessment and Referral:
o
o
o
One-on-one and group assessments are offered to clients to identify specific problems,
needs, goals, and readiness for change.
Assessment results will assist clients to recognize problem areas, strengths, and
preferences for treatment options.
Clients are involved in a plan of action, including referrals to other appropriate services.

Day/Evening Treatment:
o Programs assist clients in developing and practicing the skills to manage substance use
and related problems.
o Clients living at home or in another supportive environment have the option of
attending a 15 day Monday to Friday program or a 17 session evening program offered
twice weekly.

Continuing Care:
o The twelve group sessions offers education on skills development, relapse prevention
and guided self-change.
o This will provide clients who have completed the Residential Treatment Services with
additional support to manage and maintain their treatment goals while returning to
their home environment.


Specialized Groups:
Group sessions are available to meet specific needs of individuals and/or families affected by
substance abuse such as:
o Concurrent Disorders
o Anger Management
o Women’s Issues
o Family Education
Cost:
N/A
Transportation:
N/A
Hours:
24 Hours
District Covered:
North Bay and Area
Type of Referral Required:
Referrals accepted from all sources including self and family.
Crisis Centre – Four Elms Residence
1675 Cassells Street
North Bay, ON P1B 8K6
Phone: 705-474-1031
Fax: 705-474-1036
Web site: www.crisiscentre-nb.on.ca
Email: ddavidson@crisiscentre-nb.on.ca
Mission Statement:
The Crisis Centre North Bay shall assist people in situations of personal crisis with a range of
residential and non-residential services. The Crisis Centre North Bay in partnership with the
Province of Ontario and the Municipality of North Bay will deliver services that are responsive
to the social needs of the citizens of the community.
Target Population:
Men, women and their children who are without shelter.
Language:
English & French
Services Provided:
Short term emergency accommodation for individuals and families who for a variety of reasons
(unemployment, eviction, natural disaster, addiction issues, abuse, family violence, family
breakdown, mental illness, transient) are without shelter. The Resident is open 24/7 and staff
may provide crisis counseling, admission assessments, goal planning support, information and
referral.










19 bed residence
Information and referral
Goal planning
Advocacy
24 hour telephone/ Distress line
24 hour accommodation
Meals
Laundry facility
Playroom
Handicapped accessibility and handicapped suite)
Cost:
N/A
Transportation:
N/A
Hours:
24 Hours
District Covered:
District of Nipissing
Type of Referral Required:
Self-referral, assessment by staff before admission
Community Counseling Centre of Nipissing
361 McIntyre Street East
North Bay, ON P1B 1C9
Phone: 472-6515 Ext 242
Fax: 472-4582
Website: www.cccnip.com
Email: amcquarrie@cccnip.com
Mission Statement:
Supporting the Health and Wellness of the People of Nipissing and Area.
Target Population:
Persons in need of counseling
Language:
English & French
Services Provided:










Community support/advocacy program for developmentally delayed persons
Employee and family assistance program
Individual, couple, and family counseling
Credit counseling services, debt reduction planning
Counseling of women who have been sexually abused or assulted
Counseling for women and children who are victims of violence
Counseling for partners who abuse their spouses
Counseling for women who have experienced violence
Education and awareness regarding Postpartum Mood Disorder
Education and awareness regarding Fetal Alcohol Spectrum Disorder
Additional Services:
Addictions Counselling:





Assessment and Referral for adult and youths
Youth Outpatient Treatment (24 and under)
Native Assessment and Referral and treatment
Secondary Student Assistance Program
Problem Gambling Treatment Program
Cost:
Some services have fees
Transportation:
N/A
District Covered:
District of Nipissing
Hours:
Monday – Friday 8:30 am – 5 pm
Tuesday and Thursday 8:30 am – 8 pm
Type of Referral Required:
N/A
Salvation Army
134 McIntyre Street East
North Bay Ontario P1B 1C4
Phone: 705-474-7859
Fax: 705-474-4857
Website: www.salvationarmy.ca
Email: salvationarmy_cfs@bellnet.ca
Mission Statement:
The Salvation Army North Bay Community Church believes that the spiritual needs of man are
inseparable from his physical ones. Our faith in Jesus Christ compels us to be God’s hands
extended to serve the people of the community in practical and prayerful ways. This service will
demonstrate the love and care of Jesus Christ, not take away individual dignity or responsibility.
Target Population:
Low income, mental illness, unemployed, ODSP, Ontario Works, Addictions
Language:
English
Services Provided:




Community Feeding Program
o Emergency Food Resource – Mon, Wed, Fri 10:00am-1:00pm
o Gospel Fellowship Café – free dinner Sunday nights 6:00pm except for the 1st Sunday of
the month
Thrift Store
o Pick up donated items
o Sell items at a low cost to the consumer
o Sell recycled rags by the bag to companies and individual
o To provide a job and skill training
o 2 locations – 390 Lakeshore Drive Phone:474-4312 and 126 McIntyre St E 705-474-7589
Emergency Disaster Services
Community and Family Services
o Furniture & household goods assistance (as per need)
o clothing assistance (every 6 months)
o transportation (out of town emergency)
o child/baby items (diapers, formula, etc) (as available)
o Emergency Food Resource (every two months)
o Soap, toothpaste, toothbrush, shampoo, etc.. (as available)
Additional Services:





Volunteer Opportunities
Children’s Summer Camp
Church Services
Christmas Assistance
Life Skills Workshop (New group starts every month)
Cost:
N/A
Transportation:
N/A
Hours:
Community & Family Services: Monday to Friday, 9am-4:30pm
District Covered:
North Bay and Area
Type of Referral Required:
* Call Community Family Service Worker before referral *
Low Income People Involvement of Nipissing
– L.I.P.I
127 Main Street East
North Bay, Ontario P1B 1K4
Phone: 472-1337
Fax: 472-4454
Email: lowp@vianet.ca
Website: lipinipissing.com
Mission Statement:
The right to maintain dignity, the right to self-development, and the opportunity to achieve
should not be denied or discouraged in anyone.
Target Population:




Low Income
Working Poor
General Public
Homeless / At Risk of losing housing
Language:
English & French
Services Provided:













Emergency Energy Fund: Assistance with heat & hydro
CHGP- Community Housing Guarantee: Last month’s rent & utility deposits loan program
Rent Bank: Assistance with rent arrears – must agree to 6, 12, 18 and 24 month follow-ups
HIT – Housing in Trusteeship: Housing (rent / utilities) trusteeships, money management
assistance
Recreation & Community: Community participation for children
Children’s Emergency Fund: Financial assistance to meet family’s medical, educational, shelter
– related, crisis and basic needs
CFUND – Special Assistance Coordination Services: Financial assistance to meet
individual’s medical, educational, shelter – related, crisis and basic needs
Advocacy
Resource Access & Planning
Rental Housing List – Updated daily
SNHC-Santa Needs Help Campaign: Toy Drive
Appliance / Furniture Program: Quality donated articles
Barrier-free services
ALL PROGRAMS ARE NEEDS TESTED
Cost:
None
Transportation:
As it relates to service access
Hours:
Monday, Wednesday, Thursday, Friday – Open to walk-ins 10am – 4pm
District Covered:
District of Nipissing
Type of Referral Required:
Referrals are accepted from all sources including self-referral
Sturgeon Falls Family Resource Center
155 Salter Street, P.O. Box 6288
Sturgeon Falls, ON P2B 3K6
Phone: 705-753-1154
Fax: 705-753-1945
Website: www.sffrc.com
Email: familyresourcecentr1@bellnet.ca
Mission Statement:
To empower women through the course of eliminating causes and effects of violence against
women and their children.
Target Population:
Women 16 years or older, with or without children, who find themselves in a crisis situation
Language:
English & French
Services Provided:





10 bed Emergency shelter
24 hour crisis support (in person or by phone)
Emergency transportation upon admission
Referrals to appropriate agencies
Safety planning
Additional Services:


Public education
Outreach: Monday – Friday 8:30 am – 4:30 pm: 753-5571 (f) 753-5804


TSP: Monday through Wednesday 9:00am to 5:00pm (P) 753-0316 (f) 753-5804
Women’s counselor Wednesdays & Thursdays from 9:00am to 5:00pm 753-1154
Cost:
N/A
Transportation:
Provided upon admission
Hours:
24 Hours
District Covered:
District of Nipissing
Type of Referral Required:
N/A
Ojibway Family Resource Center
131 Commanda Cresent
North Bay, Ontario P1B 8G5
Executive Director: Carol Croxon
Phone: 472-3321 or 1-800-387-2465
Business: 472-7828
Fax: 472-3376
Website: www.shelternet.ca
Email: ofrc@nfn.ca or carolc@nfn.ca
Service Description:
This facility is a short term emergency centre for native and non-native women, with or without
children, who find themselves in a crisis situation, such as physical or sexual abuse, desertion or
eviction or pregnancy. Individual counseling, group discussions, referral and information
regarding legal and social agencies is available.. Also offer outreach and transitional support
programs, and child care as needed. Wheelchair accessible.
Target Population:
Native & Non-Native Women and Children
Language:
English
Services Provided:







10 bed, short term emergency shelter
24 toll free telephone with TDD access
Referrals and information to legal, financial, social, educational, housing and health agencies
Transportation to access shelter, services and agencies
Support to children during transition period
Counseling
Moral support and guidance
Additional Services:





Home visits if person chooses not to com to the shelter or if unable
Accompaniments
Confidential and non-judgment
Transitional Support
Outreach/Crisis Support
Cost:
N/A
Transportation:
Provided
Hours:
24 Hours
District Covered:
N/A
Type of Referral Required:
Self
Amelia Rising – Sexual Assault Centre of
Nipissing
110 Worthington Street East, suite 11 (lower level)
North Bay, Ontario P1B 1G5
Phone: (705) 840-2403 (office)
(705) 247-3355 (24 hour crisis line)
(705) 840-5877 (Bell Relay line for the hearing impaired)
Fax: (705) 840-5050
Web site: www.ameliarising.ca
Email: info@ameliarising.ca
Target Population:
Recent or historical (childhood) sexual abuse.
Language:
French & English
Services Provided:
Counseling: This is a service for females who have been victims to childhood sexual abuse or
adult sexual assault.



Group Counseling: A six week long group session for women who have been recently sexually
assaulted
Group Counseling: For women who are over the age of 16 who have been sexually assaulted;
there are two stages to the counseling, stage one which is a 12 week childhood sexual abuse
counseling session and stage two which is a 12 week counseling session called ‘Beyond Trauma’
Individual Counseling: There are 12 week sessions for women who have been sexual assaulted
or sexually abused during childhood; as well as six week sessions for women who have been
sexually assaulted within the last year
Additional Services:
Workshops: This aspect works towards targeting specific counseling needs



Youth Workshop: A once a week after school program for youth to learn
about healthy relationships and healthy boundaries.
Relationship Workshops: A one day workshop to help depict what is and what is not a healthy
relationship

Healthy Anger Workshops: A one day workshop to help depict what triggers anger and how to
best deal with it
Male Programming: This aspect targets males who have been abused


Fireweed: a program in collaboration with Amelia Rising which aims to train males to counsel
other males who have been sexually assaulted
Support for males: Males who have been sexually assaulted may call
o The 24 hour crisis line (see top of document)
o Or if support is needed or if a male is interested in support training please call (705) 4959868
Cost:
N/A
Transportation:
N/A
Hours:
Monday to Friday, 8:30 – 4:30, closed from 12:00 – 1:00 daily
(In addition to 24 hour crisis line)
District Covered:
North Bay and District
Type of Referral Required:
By self appointment or other agency referral
Nipissing Transition House
547 John Street
North Bay, ON P1B2M9
Phone: 476-2429 or TTY: 476-9503
Fax: 476-0274
Website: nipissingtransitionhouse.com and endthecycleofabuse.com
Email: nthdirect@efni.com
Mission Statement:
To support and provide services to women, and the children in their care who are fleeing
violence – to be part of creating a community in which women, and the children in their care,
can live free from violence.
Target Population:
Residential shelter for women and children coming from abusive / violent situations
Language:
English & French
Services Provided:




16 bed emergency shelter: free, safe shelter that is non-judgmental and supportive; women can
stay at the shelter for a period up to 6 weeks
Crisis and support counseling for both resident and non-resident women provided
Community referrals and information
Advocacy with community agencies
Additional Services:







Telephone counseling
Accompaniments
Safety planning
Education on abuse
Support children, including non-therapeutic counseling
Outreach/transitional support, child/youth advocate
Homework support program for children
Cost:
N/A
Hours:
24 hours
Transportation:
Emergency transportation specific to getting you to safety
Type of Referral Required:
Self
District Covered:
District of Nipissing
Mattawa Family Resource Centre
385 Pine Street Box 538
Mattawa, ON P0H 1V0
Phone: 744-5567, 744-5568
Fax: 744-5128
Website: www.shelternet.ca
Email: women.wrc@bellnet.ca
Mission Statement:
To provide a safe and secure refuge for women with or without children who have been abused,
threatened or harassed, or otherwise in crisis through the implementation and maintenance of an
integrated anti-racist, anti-oppression feminist service delivery system.
Target Population:


Women in crisis with or without children
16 years of age and older
Language:
English & French
Services Provided:





10 bed emergency shelter
Support, information and referral – also drop in services
Transportation and accompaniment
Transitional services
Free clothing depot
Additional Services:






Therapeutic counseling services for women & sexual abuse survivors
Advocacy
24 hour crisis line
Public Education
Peaceful Schools Program
Women’s Outdoor Program
Cost:
N/A
Transportation:
Provided for women accessing the shelter
Hours:
24 hour crisis
District Covered:
Catchment area




Rutherglen
Mattawa
Deep River
Témiscaming, QC
Type of Referral Required:
Self
HANDS TheFamilyHelpNetwork.ca
222 Main Street East
North Bay, ON P1B 1B1
Formerly known as: Algonquin Child and Family Services
Executive Director: Jeffrey Hawkins
Phone: 476-2293 Fax: 495-1373
Website: www.thefamilyhelpnetwork.ca
Email: info@handstfhn.ca
Mission Statement:
Helping Families and Everyone in Them, Together we are better.
Target Population:
Children and families
Language:
English & French
Services Provided:




Autism Services: Autism intervention Program, Autism Resources, School support programsAutism Spectrum Disorder, Autism Respite, Behavior Communication Therapy, Youth Transition
Child and Youth Mental Health Services (Nipissing and Parry Sound): Child and Family
assessment and counseling, Residential treatment, Wraparound, Day treatment, Milieu
Program, Mobile crisis, Treatment Intervention Preschool to Six, Telepsychiatry, School Mental
Health, Psychology, Intensive Support and Supervision Program, Peer Mediation and Restorative
Practices
Intensive Service Coordination Services
Developmental Services: Access to services for Developmentally Challenged Adults, North
Community Network of Specialized Care, Developmental Supports and Services (Muskoka only)
Cost:
N/A
Transportation:
N/A
Hours:
Winter hours (closed from 12pm-1pm): Mon, Wed, Thurs, Fri 8:30am-4:30pm; Tuesday 8:30am7:30pm
Summer hours (closed from 12pm- 12:30pm): 8:30am to 4pm Monday to Friday (Continued…)
28
District Covered:
District of Nipissing, Parry Sound, Muskoka and all of Northeastern Ontario for several
programs
Type of Referral Required:
Referrals from all sources welcome. Please request to speak to intake worker for more
information regarding referrals and services.
Community Transitional Housing Program
1675 Cassells Street
North Bay Ontario P1B 8K6
Phone: 705-474-8853
Fax: 705-474-6888
Website: N/A
Email: cthp@crisiscentre-nb.on.ca
Mission Statement:
To assist clients by helping them build stable lives and establish a network of support within the
community as a preventative measure to decrease the need for shelters.
Target Population:



People 16 years of age and older
Victims of domestic violence
People who are, or are at risk of, becoming homeless
Language:
English & French
Services Provided:






Identify areas of concerns and create a plan to resolve issues or learn new skills to prevent the
same situation from happening again.
Hands- on help with day- to-day life skills
Safety planning with women and their children
Linking client with other community services/ resources and helping them in accessing these
services.
Advocate on client’s behalf with third parties.
Ongoing support/follow-up is available for clients as required.
Cost:
N/A
Transportation:
Depends on Situation
Hours:
Monday to Saturday 9am-6pm
District Covered:
District of Nipissing
Type of Referral Required:
Referrals are accepted from all sources, providing the client does not have existing community
support.
True Self Debwewendiziwin Employment and
Training
308-128 McIntyre Street West
North Bay, ON P1B 2Y6
Phone: 474-4058, extension 222
Fax: 474-7436
Website: www.trueselfwomen.com
Email: donnaforget@trueselfwomen.com
Mission Statement:
To provide hot meals in a warm environment to people in need.
Target Population:
Women 16 years and older at risk and/or a survivor of domestic violence in the Nipissing District
Language:
English
Services Provided:







Staff meet one on one with people to help in any combination of the following services.
Needs Determination Assessment
Help in Accessing Community Resources
Help you make a Return to Work/ Training Action Plan
Connecting People with Potential Employers
Supporting successful Job maintenance and stability
Follow-Up with People and Employers
Additional Services:
• True Self Workshop Series: Thirty hour in-house workshop series designed using an
Aboriginal Healing Model.


True Self Discovery
o Self Esteem
o Life Skills Development (Healthy Relationships, Personal Boundaries)
o Motivation & Procrastination
o Safety Planning
Employment Specific
o Communication
o Job Search Strategies
o Stress Management
o Attitude / Conflict Resolution / Procrastination
• Culturally Appropriate Services:

Access to Elders on a regular basis
o Referrals and specialty workshops facilitated by community partners such as Ojibwa
Family Resource Centre, Indian Friendship Centre, Metis Nation of Ontario and others in
the community.
o Use of materials developed by the Kanawahitowin: Taking Care of Each Other’s Spirits
and Kizhaay Anishinaabe Niin – I Am A Kind Man
o We have ensured these services are available to any of our participants as many of our
Non-Aboriginal participants have requested an opportunity to obtain a better
understanding of Aboriginal Traditional Ways
o Moving Beyond (Traditional Life Line Teaching)
• Computer Training Programs: Teach U Comp Inc’s tutorials allow women to learn at their
own pace Microsoft Office (Access Excel Outlook, PowerPoint, Publisher, Windows and Word)
2003 and 2007 versions.
• PhotoVoice: A workshop to help women record and reflect on their community’s strengths and
problems, identify important issues through group discussion and photographs and get the
attention of politicians and other policy people.
Cost:
N/A
Transportation:
Subsidies may be available
Hours:
Monday to Friday 9 to 12 and 1 to 4
District Covered:
District of Nipissing
Type of Referral Required:
Interagency referral not required walk-ins accepted
Physically Handicapped Adults’
Rehabilitation Association – P.H.A.R.A.
280 Oakwood Ave
North Bay, Ontario P1B 9G2
Phone: 705-476-0733
Fax: 705-476-9287
Website: www.phara.org
Email: phara@phara.org
Mission:
P.H.A.R.A. provides services in both official languages to people with physical disabilities as
well as housing opportunities for those with low or moderate income.
Target Population:
Persons with physical disabilities as well as persons and/or families with low or moderate
incomes.
Languages:
English & French
Services Provided:




Assistance is offered in all essential, non-medical personal care services for persons with
physical disabilities who are eligible.
Rent Geared to income housing is provided to persons who are eligible.
Parallel transportation for persons who are eligible.
Technical and mobility aids available to persons in the community
Additional Services:






Attendant Outreach Program:
o Provides services to duly accepted persons with physical disabilities who are over the
age of 16 and are able to direct their own care.
o Designed to provide assistance in the client’s own home as needed.
Attendant Care Supportive Housing Program:
o Provides services to duly accepted persons with physical disabilities who are over the
age of 16 and are able to direct their own care.
o Designed to provide assistance with activities of daily living, to persons living in our
modified units, enabling the tenant to manage on their own.
Family Relief Program:
o Provides a short period of rest and change from special care responsibilities for
parent/families of a duly accepted dependent over the age of 16 with a physical
disability.
o Provided in the barrier free unit at Westwinds Apartments.
Social Housing Program:
o Consists of 143 units between three sites, Westwinds Apartments, Westwinds Heights
and Westwinds Village.
o Provides persons/families with low or moderate incomes with affordable housing, and
encourages tenants to become active members of the community.
Para Bus Program:
o A parallel-transit service for people with physical disabilities, within the North Bay
Transit Urban Service Area.
Loan Out Cupboard Program:
o Lends out technical and mobility aids to persons in the community.
Cost:
Dependent on the program.
Hours:
The Administration Office hours are 8:30 a.m. to 4:30 p.m.
Program hours vary on the program. Some programs are operated on a 24 hour basis.
District Covered:
Primarily Nipissing and Parry Sound.
Type of Referral Required:
Dependent on the program.
People for Equal Partnership in Mental
Health (PEP)
100 Main Street East
North Bay, ON P1B 1A8
Phone: 474-4774
Fax: 494-4775
Website: www.pepplace.org
Email: pepplace@bellnet.ca
Mission Statement:
PEP recognizes the innate dignity and worth of each person. This belief directs our efforts to
assist person who have experienced the trauma of mental illness to reach their full potential as
citizens in this community.
Target Population:
Anyone over 16 years of age living with concerns or the effects of mental health issues.
Language:
English & French
Services Provided:




Encourage peer support
Assist and participate in the development of self-help groups
Sponsor and organize educational opportunities related to mental health issues and services
Advocate on behalf of one another





Encourage all with mental health concerns to participate in the planning, management,
evaluation and delivery of mental health services
Work with professionals and the community towards a better understanding of the people who
cope with mental health and wellness concerns
Network with other peer initiatives across the province and the country
Make representations to the government for the enactment, repeal or amendment of legislation
dealing with mental health issues
The centre offers the use of the bathroom, kitchen and office equipment (phone, fax,
photocopier and computer)
Additional Services:





Educational Programs:
o Educational seminars/workshops
o Computer training program
o Nutrition/skill development
o Coping skills
o Publishes monthly newsletter PEPTALK
Support Programs:
o Peer support
o Coping with emotions
o Let’s talk about Depression
o Let’s talk about Addiction
o Bi-polar support group
o Wellness group
o Music Therapy
o Anxiety support group
o Hospital visits/ Referrals
Life Skills Programs:
o Art therapy/Gardening
o Budgeting/Hygiene/Self-care
o Baking/Basic cooking
Social Programs:
o Sunshine Club
o Movie nights
o Brunches/BBQ/Dinners
Nipissing Family Program
Cost:
N/A
Transportation:
N/A
Hours:
Monday to Friday 8:30 a.m.-4:30 p.m.
Wednesday & Thursday 8:30 a.m. to 9 p.m.
Saturday 11 a.m. to 4 p.m.
District Covered:
North Bay and area, including Mattawa
Types of Referrals Required:
N/A
The Ontario Early Years Centre of Nipissing
171 Chippewa Street West,
North Bay, Ontario P1B 6G3
Phone: 705-474-8910 ext. 28
Website: www.ontarioearlyyears.ca or www.communitylivingnorthbay.org
Email: eyc@communitylivingnorthbay.org
Target Population:
Children birth to six years of age, their parents/guardians or caregivers
Language:
English and French
Services Provided:


The Centre offers a range of programs that address children’s cognitive and physical health
requirements, as well their social and emotional needs.
The program is accessible to all parents regardless of their socio-economic background, special
needs or culture. The programs are designed to provide enriching opportunities for child and
their parents to participate in programming together or separately. The Centre promotes
policies and procedures that are family friendly and aimed at supporting the specific needs of all
children and parents within their community.
Nine Core Services:
Early Learning Activities



Structured parent/child activity sessions
Unstructured parent/child activity sessions
Language and Cognitive Development
Parent Training and Resources



Parent training sessions
Parent Literacy Library
Programs to promote Language and Cognitive Development
Pre and Post-Natal Resources



Baby Wellness Clinics
Pre-natal Classes
Breastfeeding Support is available
Information about and Links to other Early Years Centres




Access mechanism
Links with private business
Advisory Committee to provide support to the Early Years Centre
Clearinghouse on all Early Years Services in Nipissing
Early Literacy Specialist



Reach out to and train staff and parents in current Early Years programs
Collaborates with libraries, museums, parenting programs, adult literacy, community, any other
Early Years program to promote language and literacy programs
Provides books and other materials to parents and Early Years programs
Outreach Services



Professional Developmental training for Parents and staff
Program support in Rural, Francophone, and Aboriginal populations
Links with other Early Years Programs
Speakers Bureau


Host Forums on various topics
List of available speakers who can talk about child issues
Volunteer Coordination

The center will be staffed with a mix of Professionals and Volunteers
Data Collection and Monitoring

Staff collect key data elements for each program
Additional Services:
Eleanor Broydell Literacy Library
Beautiful interactive library filled with children and adult books
Resource Teacher Program
Program for children 2 to 6 years of age with an identified developmental need. Referrals are
accepted from parents and/or professionals
Cost:
Free
Transportation:
Provided (once per week)
Hours:
Main Centre Hours
Monday: Closed (open for registered programs only, see monthly calendar or visit the website)
Tuesday: 9:00 a.m. to 7:00 p.m.
Wednesday: 9:00 a.m. to 12:00 p.m.
Thursday: 9:00 a.m. to 3:00 p.m.
Friday: 9:00 a.m. to 12:00 p.m.
Saturday: 9:00 a.m. to 1:00 p.m.
Sunday: Closed
All programs are listed on monthly calendars.
Type of Referral Required:
N/A
Assertive Community Treatment Team –
ACTT
147 McIntyre Street
North Bay Ontario P1B 2Y5
Phone: 494-9244 ex 294
Fax: 494-9691
Website: www.nemhc.on.ca
Assertive Community Treatment Team II (ACTT 2)
Phone: 494-1069
Fax: 494-8447
Web site: www.nemhc.on.ca
Email: info.nactt@nemhc.on.ca
Nipissing Assertive Community Treatment Team
Phone: 494-3031
Fax: 494-3019
Email: info.actt2@nemhc.on.ca
Mission Statement:
ACT team staff believe that persons who suffer from a persistent mental illness are entitled to
compassionate comprehensive care to achieve an optimum quality of life. Care should include
treatment of acute and chronic symptoms, effective interventions to prevent relapse, and
individualized recreational and vocational activity to enhance self-esteem.
Target Population:
People with mental illnesses who have been hospitalized many times or for a long time;
including people dealing with problems with the law, substance abuse, personality disorders,
brain injury and/ or a learning disability
Criteria



16+ years of age or older
Living in the District of Nipissing
Voluntary participation
Service Language:
English & French
Services Provided:
To help people with mental illnesses to:







Deal with their symptoms and decrease the complications of treatments
Ensure the client’s basic needs of living are met
Increase the clients quality of life and level of functioning
Work within the client’s social circle and advocate for respect and tolerance
Coordinate services and support
To provide support to families who have a member receiving services of the team
To offer support services in the client’s home, workplace, and in their community setting.
Additional Services:
Access to medical care as needed.
Transportation:
Assistance for bus passes, transport for groceries and to appointments
Hours:
24 hours a day 7 days a week
District Covered:
District of Nipissing
Type of Referral Required:


Referrals are taken from the individual, family members, doctors and community agencies.
Common Referral Form can be accessed from the web site.
Canadian Mental Health Association –
Nipissing Regional Branch
156 McIntyre Street West
North Bay, ON P1B 2Y6
Phone: 705-474-1299
Fax: 705-474-5325
Toll Free 1-888-474-1299
Website: www.cmhanipissing.on.ca
Email: info@cmhanipissing.on.ca
Mission Statement:
Dedicated to building a community, which accepts people with mental illness and promotes
mental health.
Target Population:
Individuals 16 years and older who are living with serious mental illness.
Language:
English & French
Services Provided:
Housing Services




501 Morris High Support Residence: transitional housing with 24 hour support for adults living
with serious mental illness where they can learn the skills they need to live independently in the
community. 501 Morris also provides many ongoing support services such as: Social support,
Goal planning, Cooperative living skills, and Discharge planning.
Rent Supplement Housing: helps adults living with serious mental illness find and stay in
affordable housing by paying the difference between the market rent and shelter allowance.
416 Lakeshore: Shared living community consisting of 20 individual one room units with shared
kitchen, laundry and dining facilities.
Housing Outreach: The Housing Outreach serves adults living with a serious mental illness who
are at risk of homelessness due to their mental illness. The service also offers support to the
landlord housing the client, and the client’s family members, and promotes community
awareness of mental illness and the related housing issues.
Justice Services
The Mental Health Justice Service is a client centered program which provides outreach support,
assistance, and intensive case management to individuals with serious mental illness who come
into conflict with the law. The program operates in close collaboration with key partners such as
the provincial Crown Attorney, NEMHC Forensic services, lawyers, police services and other
mental health service providers.





Court Support – Support with court processes.
Mental Health Diversion – A cooperative program between the criminal justice system and the
mental health system to provide direct service to individuals who have a serious mental illness
and have been charged with a minor offense.
Case Management – Brief, intensive transitional supports for individuals on Mental Health
Diversion orders and who have no other community supports.
Release from Custody Supports – Transitional case management supports for individuals being
discharged from jail.
Forensic Transitional Case Manager – Transitional supports for individuals on Ontario Review
Board Orders who are being discharged from the forensic ward.
Bridges


Voluntary Trusteeship: The Voluntary Trusteeship Service serves adults living with serious
mental illness whose financial situation is hurting their mental health and recovery.
Community Outreach and Daily Living Supports: This service provides community supports
including daily living skills, advocacy and coordination of services for clients with multiple needs.
Social Recreation Programs: structured and unstructured recreational/social activities to
increase life skills, learn coping techniques and develop community awareness and interpersonal
skills in an informal setting. Drop by and visit!



Centre of Friends - 144 Main Street East, North Bay, ON
Brief Service: Centre of Friends also provides brief case-management supports, such as advocacy
and referral, for individuals who are not connected to any other supports.
Powassan Drop-In Centre – 128 Memorial Park Dr., Powassan, ON
Mental Health Promotion, Information and Education Services – Gives presentations to
groups, provides educational material, assists with and directs inquiries coming from the public
to the various supports, and mental health services available in the region. Some of the activities
and services include;






Resource Library
Mental health Week (May 1-7, 2011)
mental illness Awareness Week (October 2-8, 2011)
Mood Disorders Support Group
North Bay Interlink Choir
High School Presentations
Cost:
N/A
Transportation:
Transportation may be provided for rostered clients for specific reasons
Hours:
501 Morris High Support Residence: 24 hours a day, 7 days per week
Branch Office: Monday – Friday 8:30am-4:30pm
Social Recreation Programs: Monday, Tuesday, Wednesday, Friday 11:00am-6:00pm
Thursday 9:00am-4:00pm
District Covered:
District of Nipissing, (West, East and Central), Powassan, Muskoka/Parry Sound (south to South
River)
Type of Referral Required:







501 Morris – High Support Residence-referrals accepted from all sources
416 Lakeshore – Interest Applications are available at the front desk of the Branch Office.
Rent Supplement Housing – Accessed through the support agencies represented on the
Common Referral.
Centre of Friends, Centre of Friends Brief Service, Powassan Drop-In – No referral is necessary
Justice Court Diversion and Case Management – Referral through court system
Bridges Community Outreach Daily Supports, Voluntary Trusteeship – accessed through the
Common Referral
Phase 2 and Justice Outreach services – accessed through the Common Referral
Community Living North Bay
161 Main Street East
North Bay Ontario P1B 1A9
Phone: 705-476-3288
Fax: 705-476-4788
Website: www.communitylivingnorthbay.org
Email: ksykes@communitylivingnorthbay.org
Target Population:
Help adults and children with intellectual disabilities
Language:
English & French
Services Provided:















Cost:
N/A
Supported Employment: offers work and pre-work training and community opportunities.
Community Links: organized in-house day activities or community-based programs.
Community Transitions Services: Assist youth to transition from high school to adulthood.
Home Style Café: a training environment for adults in serving customers, setting/clearing tables,
doing basic food preparation and baking.
Clinical Services: help children and adults to increase their mental, emotional, and interpersonal
functioning and to provide counseling and training support for their care givers
Ontario Early Years Centre – Nipissing: information, resources and support for caregivers and
childcare for children 0 -6 years old
Eleanor Broydell Resource Library: learning, special needs and reference material are available.
Community Services Inventory: a database of programs and services for family and children’s
(0-6years) services in the Nipissing District.
Residential Services: a home like setting to support individuals in all aspects of daily living.
Resource Teacher Program: support services for children 2 to 6 years old who have a
developmental disability and are enrolled in licensed child care centers.
Respite Services: relief and support to families who have children and adults with
developmental and/or physical disabilities.
Service Coordination: all application, admissions and discharge management
Eligibility
Person Centered Planning
Becoming a member
Transportation:
N/A
Hours:
Monday to Friday 8:30am – 4:30pm
District Covered:
District of North Bay
Type of Referral Required:
N/A
Disability Employment Opportunity Centre
(DEOC)
100 Main Street East
North Bay, ON P1B 1A8
Phone: 474-4774
Fax: 494-4775
Website: www.deoc.ca
Email: deoc@deoc.ca
Mission Statement:
DEOC’s goal is to assist people with disabilities who have had difficulty finding and maintaining
employment
Target Population:
People with disabilities and barriers to employment.
Language:
English & French
Services Provided:












Self-awareness/Self-esteem
Motivation & Goal setting
Communication
Taking Initiative & Being Assertive
Managing Anger
Attitudes
Coping with Stress
Problem Solving & Decision-Making
Conflict Resolution
Team Work
Values & Personalities
Wrap-up & Graduation
Additional Services:




Resource Centre:
o Needs Determination Assessment
o Information on Community Resources
o Resume/Cover Letter Writing
o Access to local job market information
Employment Specialist Services:
o Implement return to work action plan
o Connect individuals with potential employers
o Assist with maintaining employment
o One-year follow-up with individuals and employers
Computer Tutorials:
o Provides basic computer training
o Refresh knowledge of programs: Microsoft Word, PowerPoint, Access, Excel, Outlook
o Equipment
o Computer workstations
o Internet access
o Computer training programs (Word, PowerPoint, Access, Excel, Outlook)
o Specialized software (Jaws, Zoom Text, Kurzweil)
Workshops:
o Essential Skills workshops:
 Identify personal strengths and challenges
o Ongoing job-specific workshops
Cost:
N/A
Transportation:
N/A
Hours:
Monday to Friday 8:30 am – 4:30pm
District Covered:
North Bay and area, including Mattawa
Types of Referrals Required:
N/A
HANDS TheFamilyHelpNetwork.ca
222 Main Street East
North Bay, ON P1B 1B1
Formerly known as: Algonquin Child and Family Services
Executive Director: Jeffrey Hawkins
Phone: 476-2293 Fax: 495-1373
Website: www.thefamilyhelpnetwork.ca
Email: info@handstfhn.ca
Mission Statement:
Helping Families and Everyone in Them, Together we are better.
Target Population:
Children and families
Language:
English & French
Services Provided:




Autism Services: Autism intervention Program, Autism Resources, School support programsAutism Spectrum Disorder, Autism Respite, Behavior Communication Therapy, Youth Transition
Child and Youth Mental Health Services (Nipissing and Parry Sound): Child and Family
assessment and counseling, Residential treatment, Wraparound, Day treatment, Milieu
Program, Mobile crisis, Treatment Intervention Preschool to Six, Telepsychiatry, School Mental
Health, Psychology, Intensive Support and Supervision Program, Peer Mediation and Restorative
Practices
Intensive Service Coordination Services
Developmental Services: Access to services for Developmentally Challenged Adults, North
Community Network of Specialized Care, Developmental Supports and Services (Muskoka only)
Cost:
N/A
Transportation:
N/A
Hours:
Winter hours (closed from 12pm-1pm): Mon, Wed, Thurs, Fri 8:30am-4:30pm; Tuesday 8:30am7:30pm
Summer hours (closed from 12pm- 12:30pm): 8:30am to 4pm Monday to Friday (Continued…)
28
District Covered:
District of Nipissing, Parry Sound, Muskoka and all of Northeastern Ontario for several
programs
Type of Referral Required:
Referrals from all sources welcome. Please request to speak to intake worker for more
information regarding referrals and services.
Legal Aid Ontario – Nipissing Legal Aid
Office
360 Plouffe Street (at the Provicial Court House)
North Bay, P1B 2T9
Phone: 1-800-668-8258
Fax: (705) 472-4693
Website: www.legalaid.on.ca
Email: mclachhc@lao.on.ca; info@lao.on.ca (Head Office)
Mission Statement:
Promote access to justice throughout Ontario for low-income individuals by means of providing
consistently high quality legal aid services in a cost-effective and efficient manner (Legal Aid
Services Act, 1998).
Target Population:
Those who require assistance with a legal problem and cannot afford a lawyer.
Language:
English & French
Services Provided:
Aid finding a lawyer for legal aid concerning (but not limited to):

Criminal Matters
o If offence likely to result in jail time. Examples: impaired driving causing bodily harm,
robbery, drug trafficking, etc.

Family Matters
o To help you get custody of your children
o To help you with Children’s Aid Society matters
o To help you get access to your children
o To apply for child or spousal support

Immigration and Refugee Matters
o Refugee Hearings before the Immigration and Refugee Board
o Sponsorship and Deportation Appeals
o Detention Reviews

Other Civil Matters
o Mental Health Hearings and Appeals
o Prison Law Matters
Duty counsel, including Criminal court and Family court duty counsel services
Please bring the following with you to your local legal aid office:




Identification (driver’s license, landed immigrant papers, etc.)
Any documents related to case (court orders, separation agreements,etc.)
Proof of current income (pay stubs, social assistance cheque stubs, Employment Insurance
statements, etc.)
Proof of any savings or assets
Cost:
Dependent upon the individual’s income
Transportation:
N/A
Hours:
Office Hours: Monday – Friday 8:30-4:30
Applications Accepted: Monday – Friday 8:30 -11:30 & 1:00 – 3:00
District Covered:
Provincial access throughout Ontario in 80 communities. Locally, North Bay, Muskoka & Parry
Sound
Type of Referral Required:
Contact local legal aid office to apply for a certificate. Those who qualify, legally and
financially, will receive a legal aid certificate to take to the lawyer of his/her choice who accepts
legal aid.
Nipissing Community Legal Clinic
107 Shirreff Ave, Suite 214
North Bay, Ontario P1B 7K8
Phone: 705-476-6603
Fax: 705-476-7532
Web site: N/A
Email: baileys@lao.on.ca
Target Population:
We can help people who qualify financially and who live in the city of North Bay or the District
of Nipissing
Language:
English & French, can provide service to the hearing impaired
Services Provided:
We help eligible people in these areas of the law:







Tenant Protection Act (eviction defenses only)
Ontario Works
Criminal Injuries Compensation
Human Rights (at the discretion of the director)
Employment Insurance
Ontario Disability
Canada Pension
We do NOT DO:





Family Law
Criminal Law
Estate Law
Employment Law
We will refer you to someone who can help with these areas of the law
Additional Services:
Speak to individuals and community groups about their rights.
Cost:
No charge for service. However, may be minor costs for expenses such as court fees or medical
reports.
Hours:
8:30-12:00 & 1:00-4:30
Call for Hours in Sturgeon Falls
Transportation:
N/A
Type of Referral Required:
N/A
District Covered:
North Bay and District of Nipissing
Nipissing Crisis Intervention Program
750 McLaren Street
North Bay, ON P1B 5A4
Program Manager: Claudette Lamothe
Phone: 494-9244
Fax: 494-9691
Website: www.nbgh.on.ca
Email: clamothe@nemhc.on.ca
Mission Statement:
Using a client-centred multidisciplinary and collaborative approach to care, the Nipissing Crisis
Intervention Program will provide psychosocial assessment and crisis intervention services to
clients with severe and persistent mental illness, mental health and/or addiction problems and/or
complex psychosocial issues.
Target Population:

Person experiencing a crisis


Persons suffering from a serious and persistent mental illness
Sixteen years of age and older
Language:
English & French
Services Provided:








Access and support to community crisis beds
Community resources and appropriate referrals
Rapid access to specialized community services across the District
Confidential crisis assessment and counseling
Assessment and appropriate intervention
Short-term crisis counseling
Suicide intervention/risk assessment
Telephone or face-to-face crisis services
Additional Services:



Community Crisis Outreach Clinician
Psychiatry Consultation Liason Registered Nurse
Emergency Department Psychiatry Consultations
Cost:
N/A
Transportation:
N/A
Hours:
24 hours a day
District Covered:
North Bay
Type of Referral Required:
N/A
Nipissing Detoxification and Substance
Abuse Programs
120 King Street, Unit A
North Bay Ontario P1B5Z7
Phone: 705-476-6240
Fax: 705-476-6889
Website: www.nbgh.on.ca/programs_mental.asp?id=136
Email: ndsapinfo@nbgh.on.ca
Mission Statement:
Using a client-centered, multi-disciplinary and collaborative approach to care, the Nipissing
Detoxification & Substance Abuse Programs will promote a healthy and more balanced lifestyle
aimed at reducing the harmful effects of substance abuse.
The addiction programs provide residential and outpatient non-medical care for individuals
suffering from substance abuse. The program provides withdrawal services, residential,
outpatient, and family care to individuals 16 yrs of age and over who are in need of such
assistance. The programs are committed to leadership through research, innovation,
collaboration and excellence in all their endeavors.
Target Population:
Persons 16 years old and older who are under the influence of drug or alcohol or at risk of
relapse from sobriety
Language:
English & French
Services Provided:
• Intake and Screening: A short assessment in person or by telephone to assess needs.
• Residential Withdrawal Management and Community Treatment
• Residential Pre-Treatment – Day/Evening Treatment
• 24 hours a daily admission – detoxification unit only
• Trained staff, both male and female, who provide a safe, secure, and empathetic environment
• Assessment and counseling towards further assistance
• Education and referral for family members
• 25 bed residential capacity with an additional 6 observation cots, non medical environment
• Short term residential non medical care
• Methadone Maintenance Case Management
• Clean Needle Exchange Disposal Site open 24 hours a day
• Jane Locke Bookstore
• Community Safe Beds with Crisis Clinician Support

24 – hour Confidential Service
• Residential Withdrawal Treatment Services: (705) 476-6240, EXT. 223 or 224

A 24-hour service offered to clients under the influence of alcohol or drugs, in withdrawal, or
suffering a crisis due to substance abuse. This safe and supportive environment includes
prevention services, individual and group education and counseling, discharge planning, and
referrals to other community agencies.
• Residential Treatment Services: (705) 476-6240, EXT. 221

A 21-day residential program offering:
o Education in a group setting to assist clients in developing and practicing the skills to
manage their substance use and related problems.
o One-on-one counseling is provided as needed with support available twenty-four hours
a day.
o Pre-treatment services may be offered to high-risk users accepted into the 21-day
Program who need additional counseling and support before admission.
• Community Treatment Services: (705) 476-6240, EXT. 222

Assessment and Referral:
o One-on-one and group assessments are offered to clients to identify specific problems,
needs, goals, and readiness for change.
o Assessment results will assist clients to recognize problem areas, strengths, and
preferences for treatment options.
o Clients are involved in a plan of action, including referrals to other appropriate services.

Day/Evening Treatment:
o
o
Programs assist clients in developing and practicing the skills to manage substance use
and related problems.
Clients living at home or in another supportive environment have the option of
attending a 15 day Monday to Friday program or a 17 session evening program offered
twice weekly.

Continuing Care:
o The twelve group sessions offers education on skills development, relapse prevention
and guided self-change.
o This will provide clients who have completed the Residential Treatment Services with
additional support to manage and maintain their treatment goals while returning to
their home environment.


Specialized Groups:
Group sessions are available to meet specific needs of individuals and/or families affected by
substance abuse such as:
o Concurrent Disorders
o Anger Management
o Women’s Issues
o Family Education
Cost:
N/A
Transportation:
N/A
Hours:
24 Hours
District Covered:
North Bay and Area
Type of Referral Required:
Referrals accepted from all sources including self and family.
Nipissing Mental Health Housing and
Support Services
Suite 215 -101 Worthington Street East
North Bay, ON P1B 1G5
Phone: 705-476-4088
Fax: 705-495-3585
Website: www.nmhhss.ca
Email: ievers@nmhhss.ca
Mission Statement:
To enhance the lives of individuals by providing community support services and affordable
housing that promotes independent living in the District of Nipissing.
These services are provided in both official languages.
Target Population:



Must be at least 16 years old and live in the District of Nipissing.
Must be seriously mentally ill as defined by the Ministry of Health(duration, diagnosis,
disability).
Must be in agreement with the referral and need the level of intensity the service provides.
Language:
English & French.
Services Provided:
Intensive Case Management Program: community support services and supportive housing for
clients who need help in one or more of the following areas:




Daily living skills
Emotional coping skills
Problem solving
Socially acceptable behavior and substance abuse
The program also provides:



Skills development
Accessing other services
Emotional support
The agency is also a local housing provider offering rent-geared-to-income, market rent and
supportive housing.
Brief Intervention Case Management Services:
The Case Manager works with clients of local Doctors in need of assistance with immediate
mental health issues and facilitates referrals to longer-term mental health services as required.
Model of service is psychosocial rehabilitation. Average length of stay is three to six months and
maximum stay is six months.
East Nipissing Mental Health Services:
Provides Crisis intervention assessment and referral to clients in the Mattawa/East Nipissing area
who are experiencing a crisis related to mental health issues. Case Management services are also
available to clients who require more long-term support.
Contact Number: 744-6014
Additional Services:
Community Treatment Order Program:



Referral
Assessment and service delivery to all requests for a Community Treatment Order
Care and supervision according to a complete Community Treatment Plan.
This plan is developed collaboratively by the person, substitute decision maker (if applicable),
psychiatrist/physician and community supports.
Cost:
N/A
Transportation:
According to service plan
Hours:
Intensive Case Management: Mon-Fri 8am-8pm, Sat-Sun/Holidays 9am-5pm
Office: 9am-4pm
District Covered:
Intensive Case Management Program – District of Nipissing
Community Treatment Order Program- Nipissing, East Parry Sound and Temiskaming Districts.
Type of Referral Required:
Completion of Common Referral Form and forward to a Triage Team. Forms are available at:
NMHHSS, CMHA, ACTT I and ACTT II, Peer Support Outreach Services at “People for Equal
Partnership in Mental Health” (PEP) , and Centre Alliance (Sturgeon Falls)
North Bay Parry Sound District Health Unit
681 Commercial Street
North Bay, ON P1B 4E7
Phone: 705-474-1400 or 1-800-563-2808
Fax: 705-474-8252
Website: www.healthunit.biz
Email: contact@nbdhu.on.ca
Mission:
The North Bay Parry Sound District Health Unit improves the health of our communities
through preparation, prevention, promotion and protection.
Target Population:
Everyone in the community ranging from babies to seniors
Language:
English & French
Services Provided:



Promote healthy lifestyles including:
o Nutrition
o Active living
o Reproductive and sexual health
o Dental health
o Child development
Prevent tobacco use, substance and alcohol misuse and injuries.
Provide clinical services for:
o
o
o
o


Immunization
Sexual health
Genetics
Oral Health
Protect our communities from infectious diseases and environmental hazards in food, water, air
and soil.
Prepare for, respond to and recover from major emergency situations.
Additional Services:








Classes on:
o Parenting
o Prenatal Education
o Food Handling
Dental services for children and teens
Safe water
Control of infectious diseases and hazards to your health
Information and support for:
o Quitting Smoking
o Healthy Lifestyles
o Preventing Injuries
Health Babies, Healthy Children Program
Northern Points Needle Exchange Program
Support Healthy Schools and Workplaces
Cost:
Most services free of charge
Transportation:
N/A
Hours:
8:30am-4:30 pm, Monday to Friday
Type of Referral Required:
N/A
District Covered:
From Parry Sound and Verner to Mattawa, and from Marten River to Novar.
North East Community Care Access Centre
(North Bay Branch) 1164 Devonshire
North Bay Ontario P1B 6X7
Chief Executive Officer for the NECCAC: Richard Joly
Phone: 705-476-2222 or 1-888-533-2222
Fax: 705-474-0080
Website: www.ccac-ont.ca
Language:
English and French
Services Provided:
The Community Care Access Centres (CCACs) are the local point of access to community-based
health care services. CCACs are funded by the Ministry of Health and Long-Term Care and were
created to coordinate a variety of health services to maintain an individual’s health,
independence and quality of life.
CCAC In-Home Services:
These are services that are provided to you or someone you care about within their own home. A
case manager or care coordinator will conduct a health care assessment and develop a service
plan that meets individual needs. Services are coordinated and monitored regularly to reflect
your changing needs. All CCACs contract with service provider agencies to provide in-home
services. If eligible, the health care services you may receive include:









Nursing
Personal support (help with bathing, dressing, etc.)
Physiotherapy
Occupational therapy
Speech-language therapy
Social work
Nutritional counseling
Medical supplies and equipment
Placement into Long-Term Care Homes: When living independently is no longer possible we
coordinate applications to Long-Term Care Homes in the area and across Ontario. A CCAC Case
Manager/Placement Co-ordinator will:
o Provide information about long-term care homes
o Will determine suitability and eligibility for placement
o Provide assistance in the application process.
Information and Referral:
If you are not eligible for our services, or if we are unable to provide services to meet all your
needs, we will help link you to alternate services available in your community. These may
include:




Adult day programs
Meal delivery services
Assistance with shopping or cleaning
Transportation assistance
If you obtain these services directly through providers there may be a consumer fee.
Cost:
N/A
Transportation:
N/A
Hours:
Monday to Friday 830a-430p
District Covered:
North Bay area and Sturgeon Falls area
Types of Referrals Required:
Anyone can make a referral to a CCAC — you, a family member, caregiver, friend, physician or
other health care professional.
Other Services:
Sturgeon Falls Satellite office
65 A Queen Street
Sturgeon Falls Ontario P2B 2C7
Phone: 705-753-4000
Fax: 705-753-0390
School Health Support Services and Pediatrics
400 McKeown Avenue
North Bay Ontario
Phone: 705-476-5437
Fax: 705-474-0127
The AIDS Committee of North Bay and Area
Suite 201-269 Main St West
North Bay, Ontario P1B 2T8
Phone: (705) 497-3560
Fax: (705) 497-7850
Website: www.aidsnorthbay.com
E-mail: acnba@efni.com
Mission Statement:
To assist and support all persons infected or affected by HIV/AIDS and/or HCV and to limit the
spread of the virus through education and outreach strategies.
Target Population:
Individuals in North Bay and area who are infected and/or affected by HIV/AIDS and HVC
Language:
English and French
Services Provided:
Confidential Support Services





Supportive counseling
Inter-agency referrals, liaison and advocacy
Information on medical treatments and other therapies
Employment, income and benefit support
Social opportunities
Education

Presentations are available to interested groups about HIV/AIDS and HCV transmission,
prevention, testing information, safer sex, harm reduction and related issues.
Resources






Free condoms, lubricant and dental dams
Needle distribution and disposal services
Videos and books
Pamphlets and posters
Computer/internet access
Meeting rooms
Cost:
N/A
Transportation:
N/A
Type of Referral Required:
N/A
Hours of Operation:
Monday to Thursday: 8:00 am – 4:00 pm, Friday: 8:00 am – 3:30 pm,
Closed for lunch: 12:00 pm – 1:00 pm
District Covered:
The Districts of Muskoka, Nipissing, Parry Sound and Témiscaming, QC
The Gathering Place
392 Algonquin Avenue
North Bay, ON P1B 4W3
Phone: 474-SOUP (474-7687)
Website: www.thegatheringplacenorthbay.org
Email: soup@thot.net
Mission Statement:
To provide hot meals in a warm environment to people in need.
Target Population:
Anyone who is hungry
Language:
English & French
Services Provided:



Daily menu provides either hearty home-made soup or main course, with garden salad and
bread and butter.
We provide you with a well-balanced diet, including vegetables and fruit
These hot, nutritious meals are provided free of charge by volunteers and businesses within our
community.
Cost:
N/A
Transportation:
N/A
Hours:
Office hours: 8:30am-3:30pm Monday to Thursday, 8:30am to 2:00 Friday
Lunch is served from 11:30am-1:30pm Monday to Friday, including Statutory Holidays
District Covered:
North Bay and Area as well as transient traffic
Referral Required:
N/A
The Mental Health Clinic
200 First Ave West
North Bay ON P1B 9M3
Phone: 705-494-3050
Fax: 705-494-3092
Website: www.nbgh.on.ca
Email: tcurtiss@nemhc.on.ca
Mission Statement:
The Mental Health Clinic is a community-based service of the Addiction and Mental Health Care
Centre of the North Bay General Hospital, provides focused treatment, education and support
services to people who have been diagnosed with a moderate to severe and persistent mental
illness. Using a client centered, interdisciplinary and collaborative approach to care, the Mental
Health Clinic promotes the active participation of individuals in their own recover.
Target Population:
Individuals 16 years of age and older that have been diagnosed with a moderate to severe and
persistent/complicated mental illness.
Language:
English & French
Services Provided:





Time limited individual counseling and psychotherapies focused on specific problems
Monitoring of psychotropic medications
Psychotropic Medication Support Clinic
Discipline specific assessments and interventions (social work, nursing, recreation therapy,
occupational therapy, psychology, medicine)
Psycho-educational groups
Additional Services:



Eating Disorders Program (available to all ages)
Early Intervention in Psychosis Program (ages 16 – 35 years)
Psychological testing
Cost:
Covered by OHIP
Transportation:
N/A
Hours:
Monday to Friday 8:30am-4:30pm
District Covered:
District of Nipissing
Type of Referral Required:
Central intake referral form to be completed
True Self Debwewendiziwin Employment and
Training
308-128 McIntyre Street West
North Bay, ON P1B 2Y6
Phone: 474-4058, extension 222
Fax: 474-7436
Website: www.trueselfwomen.com
Email: donnaforget@trueselfwomen.com
Mission Statement:
To provide hot meals in a warm environment to people in need.
Target Population:
Women 16 years and older at risk and/or a survivor of domestic violence in the Nipissing District
Language:
English
Services Provided:

Staff meet one on one with people to help in any combination of the following services.






Needs Determination Assessment
Help in Accessing Community Resources
Help you make a Return to Work/ Training Action Plan
Connecting People with Potential Employers
Supporting successful Job maintenance and stability
Follow-Up with People and Employers
Additional Services:
• True Self Workshop Series: Thirty hour in-house workshop series designed using an
Aboriginal Healing Model.


True Self Discovery
o Self Esteem
o Life Skills Development (Healthy Relationships, Personal Boundaries)
o Motivation & Procrastination
o Safety Planning
Employment Specific
o Communication
o Job Search Strategies
o Stress Management
o Attitude / Conflict Resolution / Procrastination
• Culturally Appropriate Services:

Access to Elders on a regular basis
o Referrals and specialty workshops facilitated by community partners such as Ojibwa
Family Resource Centre, Indian Friendship Centre, Metis Nation of Ontario and others in
the community.
o Use of materials developed by the Kanawahitowin: Taking Care of Each Other’s Spirits
and Kizhaay Anishinaabe Niin – I Am A Kind Man
o We have ensured these services are available to any of our participants as many of our
Non-Aboriginal participants have requested an opportunity to obtain a better
understanding of Aboriginal Traditional Ways
o Moving Beyond (Traditional Life Line Teaching)
• Computer Training Programs: Teach U Comp Inc’s tutorials allow women to learn at their
own pace Microsoft Office (Access Excel Outlook, PowerPoint, Publisher, Windows and Word)
2003 and 2007 versions.
• PhotoVoice: A workshop to help women record and reflect on their community’s strengths and
problems, identify important issues through group discussion and photographs and get the
attention of politicians and other policy people.
Cost:
N/A
Transportation:
Subsidies may be available
Hours:
Monday to Friday 9 to 12 and 1 to 4
District Covered:
District of Nipissing
Type of Referral Required:
Interagency referral not required walk-ins accepted
Yes! Employment Services Inc. (Nipissing)
945 Stockdale Road
North Bay Ontario P1B 9S5
Phone: 705-476-3234
Fax: 705- 476-9302
Website: www.yesnorthbay.com
Email: info@yesnorthbay.com
Mission:
Yes! Employment Services will contribute to the ongoing development of a strong community by
providing high quality career, employment and justice services to individuals and organizations.
Target Population:
Adults and youth, although some programs have specific eligibility requirements
Language:
English & French
Services Provided:




Access computer (internet), photocopier, fax machines and telephones
Identify your career goals and objectives
Find up to date work market information
Develop a professional resume and cover letter






Provide Job Search and Interview Coaching techniques
Workshops on job search/interviews/resumes/goal setting/safety
Receive on-the-job training
Access Apprenticeship Opportunities
Smart Serve and WHMIS certifications
Referrals to education and training programs
Cost:
None
Transportation:
Bus depot at back door
Hours:
Monday to Friday 8:30am-4:30pm, Resource Centre is open until 7:00pn on Tuesdays.
District Covered:
North Bay area up to Temagami, Mattawa, Callander
Type of Referral Required:
N/A
The Mood Disorders Association of Ontario
Address
156 McIntyre Street W
North Bay, Ontario P1B 2Y6
Operated By
Mood Disorders Association of Ontario
Type of Service
Peer/Self-help Initiative
Program Description
The Mood Disorders Association of Ontario (MDAO) provides peer support to individuals and
families affected by depression, bipolar disorder and other related mood disorders. In addition
MDAO offers telephone support, information and referral, public education, resource materials
and anti-stigma workshops, and presentations in the community. Model of service is peer
support. Average length of stay is not applicable.
Access Information
All peer support groups are provided on a drop-in basis and are held in strictest confidence.
Referral Contact Information
Phone 416-486-8046 ext. 224
Toll-Free 1-888-486-8236
E-mail ericj@mooddisorders.on.ca
Website www.mooddisorders.ca
Clients Served
Gender Male and female
Age 16 to 85 years of age.
Catchment North Bay.
Wheelchair Access Yes
Therapeutic Approach
Cognitive Behavioural Therapy (CBT)
No
Dialectical Behavioural Therapy (DBT)
No
Languages
English
Hours
Monday 0930-2130
Tuesday 0930-2130
Wednesday 0930-2130
Thursday 0930-2130
Friday 0930-1730
Saturday
Sunday
Nipissing Mental Health Housing and
Support Services
Nipissing Mental Health Housing and Support Services
Programs: Intensive Case Management Program; Community Treatment Order Program;
Supportive Housing Program; housing (market rent and geared-to-income rent).
Mental Health Services Administration Address
Canada Post Building
215-101 Worthington Street E
North Bay, Ontario P1B 1G5
Contact Information
Phone 705-476-4088
Fax 705-495-3585
Website www.nmhhss.ca
Hours
Monday 0900-1600
Tuesday 0900-1600
Wednesday 0900-1600
Thursday 0900-1600
Friday 0900-1600
Saturday Closed
Sunday Closed
Mental Health Clinic **
Location
North Bay Regional Health Centre - North Bay - 120 King Street W
Address
A-120 King Street W
North Bay, Ontario P1B 5Z7
Operated By
North Bay Regional Health Centre
Type of Service
Counselling and Treatment
Program Description
The Mental Health Clinic, a community based program of the Addiction and Mental Health Care
Centre of the North Bay General Hospital, provides services to individuals 16 years of age and
older who reside within the district of Nipissing and have been diagnosed with a moderate to
severe and persistent mental illness. Using a client centered, interdisciplinary and collaborative
approach to care, the Mental Health Clinic promotes the active participation of individuals in
their own recovery. Services are provided Monday thru Friday by professionally trained and
qualified staff which includes registered nurses, a family physician, social workers, an
occupational therapist, a recreational therapist and administrative support. A wide array of
services is offered to clients with the intent to assist them in achieving their goals, improving
their overall level of functioning and thereby enhancing their level of satisfaction and quality of
life. Services include but are not limited to: monitoring of psychotropic medications and
medication support clinic; time limited psychotherapies and counselling focused on specific
problems; psychoeducational groups: discipline specific assessments, treatment and follow up;
healthy living clinic; and psychological testing.
Access Information
The Mental Health Clinic is not an emergency based or crisis service. Referrals are accepted
from other programs affiliated with the Addictions and Mental Health Care Centre of the North
Bay General Hospital. Referrals from community sources will be accepted when possible. To
initiate a referral, individuals can contact Central Intake at 705-476-6240 extension 294.
Referral Contact Information
Phone 705-494-3505
Fax 705-494-3092
Website www.nbrhc.on.ca
Clients Served
Gender Male and female
Age 16 and up
Catchment Nipissing District.
Wheelchair Access Yes
Therapeutic Approach
Cognitive Behavioural Therapy (CBT)
Yes
Dialectical Behavioural Therapy (DBT)
No
Languages
English
Hours
Monday 0830-1630
Tuesday 0830-1630
Wednesday 0830-1630
Thursday 0830-1630
Friday 0830-1630
Saturday
Sunday
Safe Beds
Location
North Bay Regional Health Centre - North Bay - 120 King Street W
Address
A-120 King Street W
North Bay, Ontario P1B 5Z7
Operated By
North Bay Regional Health Centre
Type of Service
Short-Term Crisis Support Beds
Program Description
Located at the Nipissing Detoxification and Substance Abuse Programs, we have two short-term
crisis support beds with 24-hour support and access to mental health and addiction services. The
program offers services and resources for individuals involved with the criminal justice system,
as well as group information sessions. Model of service is eclectic, client-centered approach.
Average length of stay is two to ten days.
Access Information
Clients must be 16 years of age or older, in crisis, and if required, must have life sustaining
medication to be admitted (medication for blood pressure, diabetes, etc.). Intake may be
completed on-site or through the North Bay Regional Health Centre if medical or mental health
clearance is required. Clients may call or attend in person at program office or Emergency
Department.
Referral Contact Information
Phone 705-476-6240 ext. 6241
Toll-Free 1-800-352-1141
Website www.nbrhc.on.ca
Clients Served
Gender Male and female
Age 16 and up
Catchment Nipissing District.
Wheelchair Access Yes
Therapeutic Approach
Cognitive Behavioural Therapy (CBT)
No
Dialectical Behavioural Therapy (DBT)
No
Languages
English French
Hours
Monday 0800-1800
Tuesday 0800-1800
Wednesday 0800-1800
Thursday 0800-1800
Friday 0800-1800
Saturday 0800-1600
Sunday 0800-1600
Early Psychosis Intervention
Location
North Bay Regional Health Centre - North Bay - 120 King Street W
Address
A-120 King Street W
North Bay, Ontario P1B 5Z7
Operated By
North Bay Regional Health Centre
Type of Service
Early Psychosis Intervention
Program Description
This program serves individuals age 16-35 who are experiencing psychosis and who have not
been treated with an atypical neuroleptic medication for more than one year. The program offers
intensive case management, assessments, medication management, advocacy, education about
psychosis, supportive counselling for individuals and families, family and client groups, and
much more. Psychosis is a medical condition that affects the brain and causes loss of contact
with reality. Psychosis is a symptom of various illnesses and is treatable. Symptoms may include
any or all of the following: hallucinations (seeing, smelling, hearing, tasting and feeling),
delusions (unusual and false beliefs), difficulty concentrating, memory loss, racing thoughts,
changes in behaviour, and disorganized thinking. Persons most at risk include those aged 16 to
35, those with family history of psychiatric illness, individuals who use street drugs, particularly
marijuana, ecstasy and cocaine-- even mild use, persons experiencing stress and those with
certain medical conditions. Research has found that early intervention leads to less need for
hospitalization, more rapid recovery, less family and social disruption, improved maintenance of
social skills and supports, reduced risk of relapse and faster recovery. See
http://www.beatpsychosis.ca/ for further information. Average program length varies with the
client.
Access Information
Anyone can refer: self, family, social service agencies, educators, physicians, hospitals etc.
Simply call the Mental Health Clinic.
Referral Contact Information
Phone 705-494-3050
Fax 705-494-3092
Website www.nbrhc.on.ca
Clients Served
Gender Male and female
Age 16 to 35 years of age.
Catchment Nipissing District.
Wheelchair Access Yes
Therapeutic Approach
Cognitive Behavioural Therapy (CBT)
Yes
Dialectical Behavioural Therapy (DBT)
No
Languages
English
Hours
Monday 0830-1630
Tuesday 0830-1630
Wednesday 0830-1630
Thursday 0830-1630
Friday 0830-1630
Saturday
Sunday
Nipissing District Concurrent Disorders
Outreach Service
Location
North Bay Regional Health Centre - North Bay - 120 King Street W
Address
A-120 King Street W
North Bay, Ontario P1B 5Z7
Operated By
North Bay Regional Health Centre
Type of Service
Counselling and Treatment
Program Description
The Nipissing District Concurrent Disorders Outreach Service provides community outreach
services to individuals aged 16 and over who are experiencing a coexisting mental health and
substance abuse problem within the District of Nipissing. Service provision includes clinical
counselling and treatment, as well as bridging support services and linking individuals to longerterm community-based services to ease the transition from a hospital-based system, as required.
Other services offered include consultations and clinical support for the North Bay Regional
Health Centre community mental health and addictions programs.
Access Information
Admission criteria: Clients must have a diagnosis of a serious mental illness and substance use
disorder. Clients are at high risk for addiction relapse and for developing acute mental health
difficulties. Clients are in transition from hospital-based services to community-based services.
Referrals are accepted through the central intake service (705-476-6240 ext. 6290 or fax 705476-6136).
Referral Contact Information
Phone 705-476-6240 ext. 6222
Fax 705-476-6889
Website www.nbrhc.on.ca
Clients Served
Gender Male and female
Age 16 and up
Catchment Nipissing District.
Wheelchair Access Yes
Therapeutic Approach
Cognitive Behavioural Therapy (CBT)
Yes
Dialectical Behavioural Therapy (DBT)
No
Languages
English
Hours
Monday 0800-1600
Tuesday 0800-1600
Wednesday 0800-1600
Thursday 0800-1600
Friday 0800-1600
Saturday
Sunday
Rapid Response Program
Location
North Bay Regional Health Centre - North Bay - 120 King Street W
Address
A-120 King Street W
North Bay, Ontario P1B 5Z7
Operated By
North Bay Regional Health Centre
Type of Service
Crisis Intervention
Program Description
This program is designed to assess individuals presenting to the Emergency Department with a
specific situational issue which temporarily overwhelms their usual coping strategies. These
individuals are presenting with a first or subsequent episode of illness and are not connected to
existing services. A psychiatrist assesses individuals and recommends appropriate treatment. A
program nurse performs short-term follow-up of clients. The program is solution-focussed, and is
a maximum of six weeks in length.
Access Information
Referrals are accepted only from the Emergency Department of North Bay General Hospital.
Referral Contact Information
Phone 705-494-3050 ext. 6315
Fax 705-476-2730
Website www.nbrhc.on.ca
Clients Served
Gender Male and female
Age 16 and up
Catchment District of Nipissing.
Wheelchair Access Yes
Therapeutic Approach
Cognitive Behavioural Therapy (CBT)
No
Dialectical Behavioural Therapy (DBT)
No
Languages
English
Hours
Monday 0800-1600
Tuesday 0800-1600
Wednesday 0800-1600
Thursday 0800-1600
Friday 0800-1600
Saturday
Sunday
Eating Disorders
Location
North Bay Regional Health Centre - North Bay - 120 King Street W
Address
A-120 King Street W
North Bay, Ontario P1B 5Z7
Operated By
North Bay Regional Health Centre
Type of Service
Case Management
Program Description
This program offers services to children, adolescents, adults suffering from anorexia nervosa,
bulimia and mixed syndromes, and supports for their families. The District of Nipissing's Eating
Disorder Program is a community-based assessment, case management, education, support and
professional consultation program. We believe that eating disorders are complex,
multidetermined conditions, which require treatment strategies focused on nutrition
rehabilitation, normalization of eating and psychotherapy to address underlying causes, attitudes
and behaviours. District clinicians will accept referrals, engage and screen; provide initial
assessment, treatment and case management; provide psycho-education for individuals and their
families; provide appropriate links with local community mental health and children's and family
services; support public and community initiatives. There are two main types of eating disorders,
anorexia nervosa and bulimia. Individuals with anorexia experience drastic weight loss through
starvation, excessive dieting or other weight control measures such as intense exercise. They
have an intense drive to become thin, believe that they are "too fat" and fear weight gain even
when underweight. Individuals with bulimia experience episodes of binge eating, an
uncontrollable consumption of large amount of food followed by behaviours aimed at ridding the
body of the unwanted calories. These individuals are also extremely unhappy with their body's
shape and size and place a great deal of importance on weight loss. Further information may be
found at National Eating Disorder information Centre: www.nedic.ca and Regional Hospital
(HRSRH) Regional Eating Disorder Program (REDP): www.northeden.info.
Program Restricted To
Eating Disorder Clients
Access Information
Referrals are accepted from the client seeking help, family members, friends, medical
practitioners, social workers, therapists, counsellors and community agencies.
Referral Contact Information
Phone 705-494-3050
Fax 705-494-3092
Website www.nbrhc.on.ca
Clients Served
Gender Male and female
Age 16 and up
Catchment Nipissing District.
Wheelchair Access Yes
Therapeutic Approach
Cognitive Behavioural Therapy (CBT)
Yes
Dialectical Behavioural Therapy (DBT)
No
Languages
English
Hours
Monday 0830-1630
Tuesday 0830-1630
Wednesday 0830-1630
Thursday 0830-1630
Friday 0830-1630
Saturday
Sunday
Assertive Community Treatment Team 2
Location
North Bay Regional Health Centre - North Bay - 147 McIntyre Street W
Address
147 McIntyre Street W
North Bay, Ontario P1B 2Y5
Operated By
North Bay Regional Health Centre
Type of Service
Assertive Community Treatment Team
Program Description
The Assertive Community Treatment Team 2 is an interdisciplinary team of mental health
service providers who specialize in providing client directed, highly individualized treatment,
rehabilitation and support to people who live with severe mental illness. Our intensive treatment,
rehabilitation and support approach includes assertive outreach 80% of contact in vivo; 24-hour
crisis response and intervention; symptom management, medication monitoring and education;
supportive one to one counselling, addiction interventions and assessments; life skills coaching,
daily planning, vocation, social interactions and leisure activities; provide ongoing peer support
with clients; and access to psychiatrist. Model of service is recovery. Average program length
depends on client need and may be very long-term. ACTT 2 works specifically with the Forensic
Outreach Program to serve those individuals who are bound by a Judicial Order. These
individuals are subjected to a board review on a yearly basis and a pre-board meeting is
conducted by ACTT and the Forensic Outreach Team to discuss progress and give
recommendations.
Program Restricted To
Clients with Legal Issues
Forensic Clients
Serious Mental Illness Clients
Access Information
Anyone may refer to this program, including physicians, families, community service providers
and individuals themselves. To access this program, client must reside in the Nipissing District
and have an Axis 1 diagnosis of serious and persistent mental illness (schizophrenia, bipolar
disorder, etc). Referral forms are available from most service agencies, and should be completed
and faxed to 705-494-3019 or delivered to 147 McIntyre St. W. in North Bay. A common
referral committee triages individual referrals and determines which organization / program
would be best suited to client need. The referral will be forwarded to that agency, which will
contact client regarding assessment and program enrolment.
Referral Contact Information
Phone 705-494-1069 ext. 253
Fax 705-494-8447
Website www.nbrhc.on.ca
Clients Served
Gender Male and female
Age 16 and up
Catchment Nipissing District.
Wheelchair Access Yes
Therapeutic Approach
Cognitive Behavioural Therapy (CBT)
No
Dialectical Behavioural Therapy (DBT)
No
Languages
English French
Hours
Monday 0800-2000
Tuesday 0800-2000
Wednesday 0800-2000
Thursday 0800-2000
Friday 0800-2000
Saturday 0830-1630
Sunday 0830-1630
Assertive Community Treatment Team 1
Location
North Bay Regional Health Centre - North Bay - 147 McIntyre Street W
Address
147 McIntyre Street W
North Bay, Ontario P1B 2Y5
Operated By
North Bay Regional Health Centre
Type of Service
Assertive Community Treatment Team
Program Description
The Assertive Community Treatment Team 1 is an interdisciplinary team of mental health
service providers who specialize in providing client directed, highly individualized treatment,
rehabilitation and support to people who live with severe mental illness. Our intensive treatment,
rehabilitation and support approach includes assertive outreach 80% of contact in vivo; 24-hour
crisis response and intervention; symptom management, medication monitoring and education;
supportive one to one counselling, addiction interventions and assessments; life skills coaching,
daily planning, vocation, social interactions and leisure activities; provide ongoing peer support
with clients; and access to psychiatrist. Model of service is recovery. Average program length
depends on client need and may be very long-term.
Program Restricted To
Serious Mental Illness Clients
Access Information
Anyone may refer to this program, including physicians, families, community service providers
and individuals themselves. To access this program, client must reside in the Nipissing District
and have an Axis 1 diagnosis of serious and persistent mental illness (schizophrenia, bipolar
disorder, etc). Referral forms are available from most service agencies, and should be completed
and faxed to 705-494-3019 or delivered to 147 McIntyre St. W. in North Bay. A common
referral committee triages individual referrals and determines which organization / program
would be best suited to client need. The referral will be forwarded to that agency, which will
contact client regarding assessment and program enrolment.
Referral Contact Information
Phone 705-494-3031 ext. 223
Fax 705-494-3019
Website www.nbrhc.on.ca
Clients Served
Gender Male and female
Age 18 and up
Catchment Nipissing District.
Wheelchair Access Yes
Therapeutic Approach
Cognitive Behavioural Therapy (CBT)
No
Dialectical Behavioural Therapy (DBT)
No
Languages
English French
Hours
Monday 0800-2000
Tuesday 0800-2000
Wednesday 0800-2000
Thursday 0800-2000
Friday 0800-2000
Saturday 0830-1630
Sunday 0830-1630