HUNGARY and CROATIA – Current issues in tourism presented by Mr Marin SKENDEROVIĆ Head of Branch Office Croatian National Tourist Board in Budapest Budapest, 18th June 2013 Major emitive markets/tourist arrivals RANKING 1. Germany 2. Slovenia 3. Austria 4. Italy 5. Czech Republic 6. Poland 7. France 8. Slovakia 9. The Netherlands 10. UK 11. Hungary 2012 1 941 920 1 151 742 1 010 033 966 708 693 497 576 357 423 643 361 369 341 882 332 882 332 015 2011 /2012 12,56% -2,68% 5,96% -6,28% 3,35% 11,72% 5,20% 5,27% 16,18% 23,44% -3,39% Major emitive markets/tourist overnights RANKING 1. Germany 2. Slovenia 3. Austria 4. Czech Republic 5. Italy 6. Poland 7. The Netherlands 8. Slovakia 9. Hungary 2012 14 953 105 7 422 590 5 687 163 4 851 610 4 758 591 3 685 103 2 638 095 2 463 299 1 811 175 2011 /2012 13,41% 0,38% 6,33% 4,68% -6,53% 10,93% 14,77% 5,14% -3,96% 500 Hungarian tourist arrivals to Croatia (thousand) 1995–2012 400 300 453 403 200 356 318 403 381 370 323 317 335 332 280 239 100 127 138 141 85 34 19 95 19 96 19 97 19 98 19 99 20 00 20 01 20 02 20 03 20 04 20 05 20 06 20 07 20 08 20 09 20 10 20 11 20 12 0 Hungarian overnights in Croatia (thousand) 1995–2012 2 500 Tisuća 2 000 1 500 2.405 2.196 2.092 1 000 2.053 1.933 1.553 1.744 1.865 1.811 20 11 1.733 20 10 1.908 1.693 1.403 500 759 805 813 523 217 20 12 20 09 20 08 20 07 20 06 20 05 20 04 20 03 20 02 20 01 20 00 19 99 19 98 19 97 19 96 19 95 0 Proportion : population and those travelling to Croatia Country Population Slovenia Visitors % 1.151.742 56,03 8.443.018 1.010.033 11,96 10.504.203 693.497 6,60 Slovakia 5.410.000 361.369 6,70 Hungary 9.958.453 341 882 3,33 2.055.496 Austria Czech Republic Proportion : population and those travelling to Croatia Population 12,000,000 Visitors to Croatia 9 958.453 10.504.203 10,000,000 8.443.018 8,000,000 6,000,000 5.397.036 4,000,000 2,000,000 0 2.055.496 56,03% Slovenia 11,96% 6,6% 6,7% Austria Czech Republic Slovakia 3,3% Hungary Distances from Budapest Rijeka: 680 km Split: 850 km Zadar: 620 km Sibenik: 680 km Dubrovnik: 1040 COMPARATIVE ADVANTAGES OF CROATIA FOR HUNGARIAN TOURIST • 1., PROXIMITY (BEING FAMILIAR WITH THE SITUATION, THE OPPORTUNITY TO MAKE DECISION AT THE LAST MOMENT • 2., COMMON HISTORY AND PAST EXPERIENCES; THE SAME VALUE SYSTEM • 3., PERSONAL SAFETY AND BEING WELCOMED Galupp Balkan Monitor 2012 July SURVEY For Croats: -Hungary – the best neighboring country -Hungarians – the most favourable neighboring people Hungarian tourist outbound trips in 2012 4500000 4.267.000 4000000 3500000 3000000 2500000 2000000 1500000 1000000 625.000 500000 352.000 0 Touristic motivation ALL Seaside destinations MAIN COUNTRIES - TOTAL (without Croatia) TOTAL Croatia - TOTAL Hungarian tourist outbound trips in 2012 by seaside destination countries 400,000 350,000 352,000 300,000 250,000 200,000 172,000 146,000 150,000 117,000 100,000 66,000 50,000 54,000 43,000 27,000 0 Croatia Source:KSH Italy* France* Spain Greece Turkey Egypt Bulgaria Tourist arrivals and overnights January-May 2013 Tourists 2012/13 % Overnights 2012/13 % TOTAL 1.932.338 7,22 6.749.499 10,53 - Foreigners 1.585.666 8,95 5.783.575 11,46 346.672 -0,07 965.924 5,28 21.459 (current ranking: 13.) -4,81 71.306 (current ranking: 17.) -0,29 - Domestic - Hungary TOMAS SURVEYHUNGARIAN TOURISTS IN CROATIA AGE; EDUCATION; DOMICILE; TRAVEL PARTY; MOTIVATION Domicile Age 30-49 (59%) Travel party Family (56,3%) Education High school degree (35,3%) Town of 10.001100.000 inhabitants (39,75%) Motivation Rest and relaxation (70,1%) LOYALTY; SOURCE OF INFORMATION; ORGANIZATION; TIME OF BOOKING To Croatia 3-5 times (38,2%) Destination 1st time (46,4) Accomodation 1st time (63,8%) Time of booking 5-8 weeks in advance (36,7%) Previous visits (33,9%) Internet/CNTB (48,2%) Tourist agency (35%) Individual (65%) OVERNIGHTS; No. OF ACCOMODATION; MEALS; EXCURSIONS Overnights 4-7 overnights (45,8%) Meals Out of accomodation facility (76,6%) Number of accomodation facilities used 1 (90,1%) By excursions Individual (43,1) ACTIVITIES; SATISFACTION FACTOR; Activities swimming/bathing (99,5%) cafe-bars, cake shops (93,2%) restaurants (88,5%) Satisfaction factor Personal safety (55,9) friendly prices (55%) AVERAGE EXPENDITURE (€) Total expenditures Expenditure of arrival/travel Cost of tourist agent Expenditure at destination Number of tourist/average Overnights Total 528,04 74,97 23,03 430,04 3 8,2 Organized trip 554,06 69,05 69,85 415,16 2,9 7,5 Individual trip 515,25 77,89 - 437,36 3,1 8,5 Car arrival 500,44 69,10 25,29 406,06 3,1 7,9 Hungarian tourist arrivals/CLUSTERS– 2012 56 297 3% 80 765 4 5% 16 11 3 075 957 522 0 2% 63 661 1% 0 6% 3 5% 174 252 10% 449 715 25% 339 456 19% 304 733 17% 329 216 18% Kvarner and Gorje Split-Dalmatia Istria Zadar Šibenik-Knin Dubrovnik-Neretva Lika-Senj City of Zagreb Central Croatia Slavonia Nautical Hungarian overnights/CLUSTERS– 2012 56 297 3% 80 765 4 5% 16 11 3 075 957 522 0 2% 63 661 1% 0 6% 3 5% 174 252 10% 449 715 25% 339 456 19% 304 733 17% 329 216 18% Kvarner and Gorje Split-Dalmatia Istria Zadar Šibenik-Knin Dubrovnik-Neretva Lika-Senj City of Zagreb Central Croatia Slavonia Nautical Average number of Hungarian tourists in Croatia/by month Magyar turisták száma Horvátországban ÁTLAGBAN - hónaponként 120 000 Vendégszám 100 000 80 000 60 000 40 000 20 000 0 2010. Vendégszám THANK YOU FOR YOUR ATTENTION!