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Identifying and allocating responsibilities to team members
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This presentation will cover:
• Identifying team members’ responsibilities
• Defining SMART activities
• Delegating
• Team work
• Tuckman (1965/1975)
• Coverdale (1977)
• Summary quiz
• Reading list
• Website list
Identifying team members’ responsibilities
• Once you know who your team members are, along with their experience, knowledge and skills, you can begin allocating responsibilities for various activities
• You will need to identify what activities will need to be carried out, based upon your original objective
Example
Objective: to support new staff who join the team
Activities:
• induct the new staff member
• give support and training as required
• observe their practice
• countersign their decisions
• etc
Defining SMART activities
Activities to meet the objective should be
SMART:
• S pecific
• M easureable
• A chievable
• R elevant
• T imebound
You will need to define SMART activities to allocate responsibilities to them
Example
Objective: missing
Activity: missing
Responsibilities: missing
Activity
• Make a list of your team members, along with their strengths
• Decide upon an objective that you could delegate to one of these team members
• List the activities you would expect them to perform to meet the objective
• Choose one activity and decide on the responsibilities to meet it
Delegating
• When delegating, you need to remain in control and be able to justify your reasons for delegation
• Missing text
Team work
• There will be times when you need your staff to work together as a team
• Being familiar with some theories might help you understand the way an individual works when they become part of a team
Tuckman (1965 and 1975)
• Bruce Tuckman devised the Group
Formation theory of forming, storming, norming and performing in 1965
• He added adjourning (sometimes called mourning) in 1975
• Forming - This is the getting to know you and what shall we do stage. Individuals may be anxious and need to know the boundaries and code of conduct within which the team will work.
• Storming - missing
• Norming - missing
• Performing - missing
• Adjourning - missing
Coverdale (1977)
• Ralph Coverdale stated the essence of team working is that individuals have their own preferred ways of achieving a task
• Missing text
Task
Team Individual
• Individual personalities and the roles that they take on when part of a group, may impede the success or the achievement of the task
• Missing text
• Once you get to know your team members and their strengths, you will feel confident at delegating various activities to them
• However, never assume they will always be carried out
• You will need to monitor what your staff are doing, perhaps by asking them to give you a written, electronic or verbal report at agreed times
• As the manager of the team, you should lead by example and promote an environment based on trust, honesty and respect
Summary quiz
1. Once you have an objective, you need to define the ..........
2. What does SMART stand for?
3. missing
4. missing
5. missing
Reading list
• Adair J (2002) John Adair's 100 Greatest Ideas for
Effective Leadership and Management Mankato
Capstone
• Armstrong M (2008) How To Be An Even Better
Manager (Edn 7) London Kogan Page Ltd
• Bacal R (1998) Performance Management New York
McGraw-Hill
• Belbin M (2010) Team Roles At Work (2 nd Edn)
Oxford Butterworth-Heinemann
• Berne E (2010) Games People Play: The Psychology of Human Relationships (Eds) London Penguin
• Coverdale R (1977) Risk Thinking Bradford The
Coverdale Organisation
Reading list
• Douglass M & D (1993) Manage Your Time, Your
Work, Your Self New York Amacom
• Gravells A (2014) Achieving your Assessment and
Quality Assurance Units (TAQA) London Learning
Matters SAGE
• Honey P (2001) Improve Your People Skills (2 nd
Edn) London CIPD
• Kennedy C (2007) Guide to the Management Gurus
(5 th Edn) London Random House
• Wood J & Dickinson J (2011) Quality Assurance and
Evaluation in the Lifelong Learning Sector Exeter
Learning Matters
Website list
Coverdale – www.coverdale.co.uk
SWOT analysis http://www.businessballs.com/swotanalysisfreetemplate.ht
m
Tuckman http://www.infed.org/thinkers/tuckman.htm
Leadership and Management online resources: http://www.businessballs.com/leadership-management.htm
http://changingminds.org/disciplines/leadership/articles/ma nager_leader.htm
http://management.about.com/od/leadership/Leadership.ht
m www.mindtools.com
www.teamtechnology.co.uk
This presentation has covered:
• Identifying team members’ responsibilities
• Defining SMART activities
• Delegating
• Team work
• Tuckman (1965/1975)
• Coverdale (1977)
• Summary quiz
• Reading list
• Website list
