Indian Institute of Management, Bangalore International Marketing Course December 2010 to February 2011 Dr. Ramya Neelamegham Email:rneelamegham@gmail.com Course Description: International Marketing will take basic marketing fundamentals and instill an international and/or global perspective. The case and lecture materials will cover a diverse range of country contexts and product types. A group project is designed to give students firsthand experience in designing comprehensive marketing strategies and plans for entering a selected product or service in a new country. Students will thus learn about and make marketing decisions relating to assessment of international marketing opportunities, planning the model of entry, charting out a strategy for product development, communications, research and distribution channels. Classes are a mix of interactive lecture, case analysis, in-class exercises, written quizzes and student presentations. Text: International Marketing by Philip Cateora, Graham Jones, Salwan Prashant, 2008 Publishers: Tata McGraw-Hill Learning Objectives: 1. Develop an appreciation of the international marketing environment. In particular, gain knowledge of the economic, political and cultural differences among nations and regions as they affect marketing opportunities, strategies, structures, and operations. 2. To acquire skill in identifying and evaluating specific international market opportunities. 3. To understand and apply international marketing concepts and tools. In particular, to gain skill in planning the introduction of a product/service in a foreign country. Administrative Policies 1. The course consists of lectures, in-class exercises and case discussions. Case analyses and in-class exercises are very critical components of the learning process for this course, and students are expected to come fully prepared. Given the nature of the course and in order not to disrupt case discussions, students should expect to attend every class, arrive on time, and stay until the end. Absence from class will be sufficient for adjusting the class participation grade. 2. All written assignments are due in class on the dates specified in the syllabus. They are to be written out in full in paragraph form, typed, and double-spaced with 1 inch margins on all sides. 3. Dates for written assignments, class activities and exams have been carefully sequenced and scheduled to make the most of our time together. Please schedule your personal activities so they will not conflict with your class performance. Course Requirements and Evaluation: Students will be evaluated on their performance on a final examination, a midterm exam, a group project and class participation and presentations, with the following weights: Quizzes (2 @ 20% each) 40% Group Project: 40% (Report 1: 10% Report 2 :10% Final report: 20%) Class Participation 20% Superior Performance will be graded A; commendable performances B; Competent Performances, C; and poor performances, D. Tests 2 @ 20% each The exams will evaluate your understanding of concepts and techniques, and your ability to synthesize what you have learned and apply it to international marketing problems and cultural contexts. They consist of objective and essay format questions. Objective questions test knowledge of concepts and recognition of their appropriate application; essay questions evaluate your ability to evaluate a problem situation and your reasoning behind the recommended course of action. Group Project: 40% The group project involves the following steps: 1. Form teams of 5 to 6 members and choose a company and product of interest. 2. Gather information on the company’s international operations and products and finalize a set of potential markets. 3. Evaluate potential markets and choose the most attractive market. 4. Design a marketing plan for this market. The final report should describe the four steps outlined above and while no particular length is expected, term projects are typically 16-24 pages in length. Do not use a binder or cover. Further details about the group project will be provided in class. Class Participation: 20% Class participation is an essential means of learning. This portion of your overall grade is evaluation in terms of your level of preparation and the quality and quantity of your contributions to class discussion relative to other students throughout the semester. Note that you cannot get an “A” without participating in class. Helpful hints: Regular attendance and punctuality is extremely important. You are expected to attend every class and to notify me in advance if it is impossible for you to do so. When in class, your comments should not simply consume scarce “air time”. Rather, they should enhance the class experience. If you have questions about something that is not likely to be of interest to the entire class or you feel you are not clear about a concept that your classmates seem to have grasped, please send me email or set up a time to meet with me in my office. I will be happy to talk with you. Ethics Please make sure you submit your original work only for the group project and all assignments. You will earn an “F” in the class if your project is found to be even partially cut-and-pasted from other projects available in public domain or from other sources. Please be passionate about learning and honest with yourself. For case discussions – please do NOT use outside sources of information for preparing for case discussion. Outside sources of information include the library, mass media, notes from previous years, inputs from students other than those in your learning group, the Internet. If you use other sources, you are cheating yourself as well as your colleagues. Enjoy the learning process, contribute your best for your own benefit as well as for the benefit of your class mates. Good luck! COURSE OUTLINE AND ASSIGNMENTS MODULE 1 INTRODUCTION AND EVALUATING INTERNATIONAL MARKET OPPORTUNTIES SESSION 1 TOPICS READINGS, ASSIGNMENTS DUE Course Introduction & Overview CLASS ACTIVITY Introduction 2 The Scope of International Marketing Group Project details Chapter 1 Prepare for Case 3 Primary and Secondary Research Chapter 8 Group Project: Team members & product name 4 Market Evaluation Chapter 8 (contd) HBS reading Country Analysis Framework 5 In-class exercise on Market Evaluation Case 1-1 Starbucks – Going Global Fast In-class Exercise MODULE 2 INTERNATIONAL MARKET ENVIRONMENT 6 Market Evaluation results discussion International Trade Complete exercise and be ready to present the results Chapter 2 Discussion of exercise and learning points Video Case: Yahoo 7 History & Geography Political Environment Chapter 3 Chapter 6 Prepare for case Chapter 4 Group Report 1 Due Case: Google in China 8 What is culture? 9 Culture and Business customs Chapters 4 & 5 Video Case: Cultural Diversity 10 Emerging Markets Chapter 9 Prepare for debate Where is the Challenge? Class Debate In class exercise: BARGNA Mid-Term MODULE 3: DEVELOPING GLOBAL MARKETING STRATEGIES & PROGRAMS 11 Global Marketing Management Chapter 11 Prepare for debate Globalization vs. Standardization: Class Debate 12 Product Chapter 12 Group Report 2 Due Video Case: Doc Martens’ 13 Product (contd.) Chapter 12 & 13 Prepare for Case Boeing and Airbus Case – distributed in class 14 Pricing Chapter 18 Bring text book to class Pricing Cross word 15 Advertising & Promotion Chapter 16 Video example: BP Advertising 16 Advertising & Promotion Chapter 16 (contd) In-class exercise 17 Integrated Marketing Communications & Distribution Chapter 14 18 Distribution & Integrating the Mix Chapter 14 19 Course and Student Presentations Group Project: Turn in final project 20 Student Presentations Video Case: Whirlpool Final Exam