Walking in a Wiki Wonderland LLSDC/SEALL Joint Meeting Saturday, March 29th, 2008 Presented by Ellen Callinan Axelroth & Associates Why can’t we have kittens on the site? CONTENT What shade of blue should the headings be? Why can’t we have kittens on the site? CONTENT What shade of blue should the headings be? WIKIS AND LIBRARIANS WHEN AND WHY WIKIS WORK WIKIS THEN AND NOW What is a wiki? a web-based discussion site [LLRX] a collaboratively-maintained database [Adam Smith] a group-editable website [Social Text] a collaborative website which can be directly edited by anyone with access to it [Wikipedia] Ward Cunningham The Father of Wiki Jimmy Wales Wikipedia Founder Co-Founder Today’s Wiki Landscape: Personal Wikis WikiMatrix.org Use the Wiki Choice Wizard to figure out which wiki would work best for your own test wiki. Today’s Wiki Landscape: Business Wikis Enterprise Wikis Hosted Wikis WIKIS AND LIBRARIANS WHEN AND WHY WIKIS WORK WIKIS THEN AND NOW Elements of a Wonderful Wiki Start with a group of knowledgeable, respectful, motivated people collaborating on a specific project who will: • Employ a third person neutral point of view (NPOV) • Link early and often • Be bold – the wiki mantra Add a wiki application software that: • Tracks edits and version control • Offers some level of security to prevent vandals and block trolls by IP address • May include frequency or reputation ranking to identify hot topics add credibility Wiki Success Wiki Disgrace Congressional Vandal Scandal [Congressional staff vandalized Members’ articles on Wikipedia] Colbert fans successfully plant “fact” that elephant population has tripled in last 10 years. Seigenthaler Vandalism [Kennedy assassination claim posted in Wikipedia as a joke] Federal courts are citing Wikipedia 4x more often than Encyclopedia Britannica Wikis Work When . . . Collegial group with a common goal Ability to roll back to earlier version Protection against trolls and vandals Knowledgeable authors WIKIS AND LIBRARIANS WHEN AND WHY WIKIS WORK WIKIS THEN AND NOW Why We Should Care Millenial mindset Wikis, wikis everywhere “Ignore all rules” changing The Evolution of Wiki Rules Web Content Barriers and Website Solutions http://www.genericwebsite.com/mission.htm Wiki Content Barriers and New LIS Solutions How will people find the content I’ve worked so hard to write? Where am I supposed to put my content? CONTENT Website Information Architecture What Is The Navigation? Where Does The Content Live? www.domainname.com/folder1/folder2/file.htm Wiki Information Structure Home Clients Matters Brand New Practice Group Wiki Ellen’s Page Home Clients Matters Ellen’s Page Brand New Practice Group Wiki How Do I Know Where to Put Content? Website Controlled Vocabulary If music be the food of love, play on; Give me excess of it, that, surfeiting, The appetite may sicken, and so die. <title>Twelfth Night – Act I, Scene 1</title> <meta name=“description” content=“Twelfth Night, a play by William Shakepeare, circa 1602”/> <meta name=“keywords” content=“Shakespeare, play, comedy, mistaken identity, Orsino, Viola, Olivia, Cesario, Sir Toby Belch”/> How Will People Find My Content? Wiki Collaborative Vocabulary Folksonomies Labels Tags How Do I Make My Content Findable? Solutions From The Library A Place at the Table Scaffolding Collabulary Let’s Give it a Try! TASK: Design a project wiki to plan a library retreat. GOALS: Create a basic structure and set of tags so that project team members can contribute content and all library staff members can find and comment on developments. Background we’re everywhere you are FIRM: 875 lawyers, 9 offices, 2007 merger LIBRARY:18 library staff (7 pros, 6 paras, 5 clerks) WIKI: 5-6 main categories with outline of sub-sections; set of tags to facilitate authorship and findability. GROUP TASKS • Break into groups of 4-6; appoint spokesperson • Define 4-5 main categories for content you’ll need to plan the retreat virtually • One group will read theirs; others will compare to their own and sort into synonyms, sub-sets or something unique • Add unique ones to original list; group votes • Flesh out sub-sets if time permits • Review Clearwiki sample pages Step One: Create the Wiki Step Two: Build the Structure Step Three: Add the Labels Step Four: Scaffold the Authors The End? Only the beginning . . .