WORKERS COMPENSATION - CURRENT ISSUES (SESSION WCP-22) Robert Blanco Nancy Treitel Dee Dee Mays, Moderator - NCCI - Liberty Mutual - NCCI Casualty Actuarial Society 2000 Seminar on Ratemaking March 9-10, 2000 HOW DOES WC COMPARE? PREMIUM VOLUME BY LINE Line of Business 1998 1999p Change Personal Auto $117.3 B $120.3 B 2.6 % Homeowners 29.0 31.4 8.4 Workers Compensation 23.3 23.0 -1.3 Commercial Multiple Peril 19.0 19.2 1.4 Other Liability 19.0 18.0 -5.6 Commercial Auto 18.1 18.3 1.3 Fire & Allied Lines 9.0 9.5 5.5 Total All Lines $281.6 B $288.0 B 2.3 % p Preliminary Source for lines other than Workers Compensation: Best's Aggregates & Averages, Property/Casualty, 1999 Edition and Best’s Review Preview, Property/Casualty, January 2000 © A. M. Best Company—used with permission © 2000 National Council on Compensation Insurance, Inc. HOW DOES WC COMPARE? COMBINED RATIOS BY LINE Line of Business Personal Auto Homeowners Workers Compensation Commercial Multiple Peril Other Liability Commercial Auto Fire & Allied Lines Total All Lines 1997 1998 1999p 99 % 101 % 103 % 101 109 109 101 108 115 111 120 123 111 115 118 111 114 115 93 107 101 102 % 106 % 108 % p Preliminary Source for lines other than Workers Compensation: Best's Aggregates & Averages, Property/Casualty, 1999 Edition and Best’s Review Preview, Property/Casualty, January 2000 © A. M. Best Company—used with permission © 2000 National Council on Compensation Insurance, Inc. HOW DOES WC COMPARE? PRETAX OPERATING GAIN/LOSS BY LINE Line of Business 1997 1998 1999p Personal Auto 7% 5% 3% Homeowners 4 -5 -5 Workers Compensation 19 12 3 Commercial Multiple Peril 0 -9 -13 Other Liability 20 15 10 Commercial Auto -1 -4 -7 Fire & Allied Lines 11 -2 3 Total All Lines 9% 5% 2% p Preliminary Source for lines other than Workers Compensation: Best's Aggregates & Averages, Property/Casualty, 1999 Edition and Best’s Review Preview, Property/Casualty, January 2000 © A. M. Best Company—used with permission © 2000 National Council on Compensation Insurance, Inc. 1999 RETURN ON EQUITY - HOW DOES THE P/C INDUSTRY COMPARE? 35.0% 30.5% 30.0% 25.0% 21.5% 20.5% 22.5% 21.3% 22.0% 20.5% 20.0% 18.5% 17.0% 16.5% 16.0% 15.0% 13.5% 11.0% 10.5% 10.0% 5.0% Source: Value-Line P/C Ins Truck/Lsng Life Ins Food Whole Retail Lge Banks Restaurant Food Proc Semicond Mfg Med Supplies Auto Mfg. (Big 3) Air Trans Drug Tobacco 0.0% © 2000 National Council on Compensation Insurance, Inc. WC NET WRITTEN PREMIUM $ Billions Private Carriers 40 35 30 25 20 15 10 5 0 30.8 30.2 29.5 30.6 29.1 27.7 26.1 25.0 23.9 23.3 23.0 89 p Preliminary 90 91 92 93 94 95 96 97 98 99p Calendar Year © 2000 National Council on Compensation Insurance, Inc. WC PREMIUMS & PREMIUM EQUIVALENTS $ Billions 40 30 27.7 31.4 31.4 90 91 33.3 36.9 92 93 36.4 33.2 32.3 31.2 31.3 31.0 95 96 97 98* 99* 20 10 0 89 94 Calendar Year Estimated Large Deductible premium credit Large Deductible Net premium Premium excluding Large Deductible policies * Preliminary © 2000 National Council on Compensation Insurance, Inc. WC LOSS RATIO Percent Countrywide - Net - Private Carriers 90 85 80 75 70 65 60 55 50 87.9 83.0 84.5 84.1 71.3 67.0 60.2 89 90 91 92 93 94 60.1 55.1 55.4 56.0 95 96 97 98 99p Calendar Year p Preliminary © 2000 National Council on Compensation Insurance, Inc. WORKERS COMPENSATION LOSS RATIOS First Dollar Large Deductible Loss Expense Premium $ 75 $ 25 $100 $ 15 $ 23 $ 38 Loss Ratio 75% 40% LAE RATIO TO PREMIUM 15.4 16 13.1 14 Percent 12 11.4 10.7 11.4 12.3 13.2 12.6 94 95 13.8 13.9 96 97 10 8 6 4 2 0 89 90 91 92 93 98 Calendar Year © 2000 National Council on Compensation Insurance, Inc. LAE RATIO TO LOSSES 30 Percent 25 20 15 15.5 13.8 12.7 13.0 89 90 91 21.8 22.9 94 95 24.9 24.9 25.7 96 97 98 17.3 10 5 0 92 93 Calendar Year © 2000 National Council on Compensation Insurance, Inc. UNDERWRITING EXPENSE RATIO 30 Percent 25 20 17.2 17.6 89 90 20.2 21.2 18.8 19.7 91 92 93 94 23.2 25.1 25.4 96 97 26.8 15 10 5 0 95 98 Calendar Year © 2000 National Council on Compensation Insurance, Inc. POLICYHOLDER DIVIDENDS RATIO 12 Percent 10 8 6.4 6.2 6 5.1 4.9 4.6 4.8 90 91 92 93 6.2 4.9 5.6 5.4 97 98 4 2 0 89 94 95 96 Calendar Year © 2000 National Council on Compensation Insurance, Inc. CALENDAR YEAR COMBINED RATIO 123.1 122.0 125 120 117.8 117.5 Percent 115.0 115 108.6 110 105 107.8 101.1 100 97.1 99.1 100.9 95 89 90 91 92 93 94 95 96 97 98 99p Calendar Year p Preliminary © 2000 National Council on Compensation Insurance, Inc. COMBINED RATIO Calendar Year vs. Ultimate Accident Year Countrywide - Private Carrier Calendar Year Accident Year 130 125 Percent 120 124 118 122 123 122 122 117 116 114 115 109 110 108 103 105 100 102 101 96 98 97 99 ? 115 108 101 95 89 90 91 p Preliminary Includes dividends to policyholders Accident year is developed to ultimate 92 93 94 95 96 97 98 99p Year © 2000 National Council on Compensation Insurance, Inc. PRIOR YEAR RESERVE ADJUSTMENTS Countrywide - Net - Private Carriers 12 Percent 8 9.3 5.5 9.6 5.5 2.0 4 0 -4 -8 -6.3 -12 89 90 91 92 93 94 -7.7 -10.1 95 96 -5.9 -9.1 97 98 Calendar Year Loss and LAE reserves © 2000 National Council on Compensation Insurance, Inc. ACCIDENT YEAR LOSS RATIOS INCLUDING LOSS ADJUSTMENT EXPENSE Reserve releases Loss and LAE Ratio 100 97 94 95 90 89 89 90 88 85 85 82 80 80 78 77 75 75 68 70 68 79 81 81 75 70 65 89 90 91 92 93 94 95 96 97 98 Accident Year At First Report As of 12/98 © 2000 National Council on Compensation Insurance, Inc. INVESTMENT GAIN AND OTHER INCOME RATIO DECLINING A BIT 25 20.0 Percent 20 15 17.6 14.9 13.7 15.2 17.0 16.9 17.6 95 96 19.3 18.0 14.3 10 5 0 89* 90* 91* 92 93 94 97 98 99p Calendar Year p Preliminary * Adjusted to include realized capital gains to be consistent with 1992 and after. © 2000 National Council on Compensation Insurance, Inc. WC PRETAX OPERATING GAIN/LOSS RATIO BIG DECLINE IN 99? 19.8 20 16 19.1 13.3 12 Percent 18.4 11.5 8.4 8 3.0 4 0 -4 -2.9 -8 -3.8 -4.4 -7.9 -12 89* 90* 91* 92 93 94 95 96 97 98 99p Calendar Year p Preliminary * Adjusted to reflect realized capital gains to be consistent with 1992 and after. © 2000 National Council on Compensation Insurance, Inc. RESULTS ARE DETERIORATING… BUT WHY??? Schedule carrier discounting (rate/loss cost departure, schedule rating, dividends) Roll-off Loss of reserve take-downs trends flattening/increasing Medical inflation increasing © 2000 National Council on Compensation Insurance, Inc. HOW ARE FINAL WC PREMIUMS DETERMINED? BUREAU INSURANCE COMPANY Advisory Loss Costs Final Rate Determination: Assigned Risk Rates – Expense Multiplier Experience Rating Values – Loss Cost Deviations Experience Mods Individual Risk Modifications: Rating Plans and Classifications – Schedule Rating – Retrospective Rating © 2000 National Council on Compensation Insurance, Inc. HISTORY OF AVERAGE BUREAU RATE/LOSS COST LEVEL CHANGES 14 12.1 10.0 10 7.4 6.1 Percent 6 3.5 2.5 2 -2 -1.9 -3.5 -6 -2.3 -4.8 -4.9 -7.4 -10 89 90 91 92 93 94 95 96 97 98 99 00p Calendar Year p Preliminary Countrywide approved changes in advisory rates, loss costs and assigned risk rates as filed by the applicable rating organization. © 2000 National Council on Compensation Insurance, Inc. CARRIER PRICE DISCOUNTING 0 Percent -5 -10 -7.6 -6.8 -7.8 -7.5 -15 -9.0 -10.8 -14.5 -20 -17.9 -25 -22.0 90 91 92 Rate/Loss Cost Departure 93 94 95 Policy Year Schedule Rating 96 97 98* Dividends * Preliminary Based on data through 12/31/98 for the 37 states where NCCI provides ratemaking services. Dividend ratios are based on calendar year statistics. © 2000 National Council on Compensation Insurance, Inc. CHANGE IN FINAL PREMIUM CHARGED 0 -3.5 Percent -10 -8.7 -16.8 -20 -26.0 -30 -33.1 -34.2 98 99p -40 94 95 96 97 Year P Preliminary Values are relative to 1993 © 2000 National Council on Compensation Insurance, Inc. WORKERS COMPENSATION PRICING Components of Price Loss Cost = f (customer, company, and/or industry losses, inflation, interest rate, med technology, economy, etc.) + Risk Charge + Expenses + Tax Premium AVG INDEMNITY COST PER LOST TIME CLAIM - INCREASING Private Carriers 1990-1994: -0.5% annual change $ Thousands 12 10 1994-1998: +3.7% annual change 9.4 9.9 9.9 9.8 10.0 9.7 9.9 10.2 10.7 89 90 91 92 93 94 95 96 97 11.2 98 8 6 4 2 0 Accident Year Based on data through 12/31/1998, developed to ultimate. States included: AL, AK, AZ, AR, CO, CT, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, MD, MI, MS, MO, MT, NE, NH, NM, NC, OK, OR, RI, SC, SD, TN, UT, VT, VA, and WI. Excludes the effects of deductible policies. © 2000 National Council on Compensation Insurance, Inc. ANNUAL CHANGE IN CPS WAGE VS. CHANGE IN INDEMNITY COST PER LOST TIME CLAIM 10 7.6 8 Percent 6 4 5.2 5.5 3.9 3.4 2 2.3 0.6 3.2 1.6 2.7 2.83.3 2.8 4.0 5.0 4.7 4.4 1.5 0 -2 -1.3 -2.5 -4 89 90 91 92 93 94 95 96 97 98 Year Change in CPS wage Change in Indemnity Cost Per Lost Time Claim © 2000 National Council on Compensation Insurance, Inc. AVG MEDICAL COST PER LOST TIME CLAIM-INCREASING MORE Private Carriers 1990-1994: +2.7% annual change 1994-1998: +5.7% annual change $ Thousands 12 10 8 7.7 8.0 6.7 7.2 8.2 89 90 91 92 93 8.0 8.5 8.9 9.4 94 95 96 97 10.0 6 4 2 0 98 Accident Year Based on data through 12/31/1998, developed to ultimate. States included: AL, AK, AZ, AR, CO, CT, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, MD, MI, MS, MO, MT, NE, NH, NM, NC, OK, OR, RI, SC, SD, TN, UT, VT, VA, and WI. Excludes the effects of deductible policies. © 2000 National Council on Compensation Insurance, Inc. Percent CHANGE IN MEDICAL CPI VS. CHANGE IN MEDICAL COST PER LOST TIME CLAIM 12 10 8 6 4 2 0 -2 -4 10.7 7.7 9 8.2 8.7 6.6 7.4 5.9 3.7 4.8 3.3 5.8 4.5 6.6 5.4 3.5 4.9 2.8 3.2 -2.4 89 90 91 92 93 94 95 96 97 98 Year Change in Medical CPI Change in Medical Cost Per Lost Time Claim © 2000 National Council on Compensation Insurance, Inc. WORKERS COMPENSATION PRICING Inflation Year 1 Year 2 % Chg Gross Loss $360,000 $370,800 3% Deductible $250,000 $250,000 - Excess Loss $110,000 $120,800 10% Note: excess pricing even more sensitive WORKERS COMPENSATION PRICING With medical technology, how big can a WC claim become? Consider a 25-year old making $450 per week whose injury results in quadriplegia requiring 24-hour attendant care. Age at Death 5% Inflation Rate 7% 9% 45 $5 $6 $7 60 $12 $18 $28 75 $27 $52 $103 90 $59 $145 $376 $ amounts are in millions. ANNUAL CHANGE IN LOST TIME CLAIM FREQUENCY PER WORKER Private Carriers Cumulative Decrease of 24% since 1990 Percent 10 5 3 3 0 0 -5 -4 -3 -1 -2 -6 -10 89 90 91 92 93 94 95 -6 96 -4 97 98 Accident Year Based on data through 12/31/1998, developed to ultimate. States included: AL, AK, AZ, AR, CO, CT, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, MD, MI, MS, MO, MT, NE, NH, NM, NC, OK, OR, RI, SC, SD, TN, UT, VT, VA, and WI. Excludes the effects of deductible policies. © 2000 National Council on Compensation Insurance, Inc. ANNUAL CHANGE IN LOST TIME CLAIM COSTS PER WORKER Private Carriers 20 Percent 15 12 10 10 4 5 1 0 0 -5 -1 -2 91 92 -2 -3 -2 94 95 96 -10 89 90 93 97 98 Accident Year Based on data through 12/31/1998, developed to ultimate. States included: AL, AK, AZ, AR, CO, CT, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, MD, MI, MS, MO, MT, NE, NH, NM, NC, OK, OR, RI, SC, SD, TN, UT, VT, VA, and WI. Excludes the effects of deductible policies. © 2000 National Council on Compensation Insurance, Inc. LOSS TRENDS - WHY ARE THEY STARTING TO INCREASE??? POTENTIAL REASONS: Cost containment initiatives saturation point Medical inflation starting to rise Managed care backlash Frequency no longer declining Economy © 2000 National Council on Compensation Insurance, Inc. CAN A STABLE LOSS COST ENVIRONMENT BE MAINTAINED? ? Loss Experience NCCI Rate/Loss Costs Schedule Carrier Discounting * -22% Past * rate/loss cost departure, schedule rating, dividends 1998 Future © 2000 National Council on Compensation Insurance, Inc. RESIDUAL MARKET PREMIUMS - HOW LOW CAN YOU GO? as of 9/30/1999 6 4.8 $ Billions 5 4.4 4.0 4 4.1 3.5 2.6 3 3.1 2.8 2.1 2 1 2.0 1.2 1.0 0.6 0.5 0.3 0.3 0 84 85 86 87 88* 89* 90* 91* 92* * Excludes Maine Residual Market Pool ** Projected to ultimate 93 94 95 96 97** 98** 99** Policy Year © 2000 National Council on Compensation Insurance, Inc. RESIDUAL MARKET SHARES (Plan Premium as a Percentage of Direct Written Premium) 30 24 25 26 23 22 21 Percent 20 18 17 17 16 16 15 11 9 10 7 5 5 4 4 98 99p 0 84 85 86 87 88 89 90 91 92 93 94 95 96 97 Calendar Year p Preliminary © 2000 National Council on Compensation Insurance, Inc. RESIDUAL MARKET COMBINED RATIOS Percent as of 9/30/1999 200 190 180 170 160 150 140 130 120 110 100 90 187 177 165 169 166 159 143 129 115 114 105 84 85 86 87 88* 89* 90* 91* 92* 93 98 95 94 95 99 96 119 106 97 98 99 Policy Year * Excludes Maine Residual Market Pool © 2000 National Council on Compensation Insurance, Inc. RESIDUAL MARKET UNDERWRITING GAIN/LOSS as of 9/30/1999 0.5 0.07 0.1 0.01 0.0 $ Billions -0.5 -0.03 -0.05 -0.05 -0.19 -0.4 -0.66 -1.0 -0.9 -1.5 -1.25 -1.4 -1.8 -2.0 -1.7 -1.9 -2.1 -2.5 84 85 86 87 88* 89* 90** 91** 92** 93# 94 95 96 97 98 99 Policy Year * Excluding Maine ** Excluding Maine and New Mexico # Excluding New Mexico © 2000 National Council on Compensation Insurance, Inc. CHANGING DEVELOPMENT PATTERNS 1st to 2nd Development - Indemnity 1.100 Index to 1991 1.050 1.000 0.950 0.900 0.850 Paid Case Incurred 91 92 93 94 95 Incurred Incl. IBNR 96 97 Accident Year Development. First is at 12 months. Source: NCCI's Loss Development Exhibits © 2000 National Council on Compensation Insurance, Inc. CHANGING DEVELOPMENT PATTERNS 1st to 2nd Development - Medical Index to 1991 1.100 1.050 1.000 0.950 0.900 0.850 Paid Case Incurred 91 92 93 94 95 Incurred Incl. IBNR 96 97 Accident Year Development. First is at 12 months. Source: NCCI's Loss Development Exhibits © 2000 National Council on Compensation Insurance, Inc. SO WHAT ARE THE NEW HOT ISSUES AFFECTING WORKERS COMP? Consumer Federal Reports Article issues: – Black Lung compensability – Ergonomic standards – Privacy issues – Beryllium Unicover impact © 2000 National Council on Compensation Insurance, Inc. Reinsurance Pool Structure wc insurer wc insurer cede prems & losses Pool Manager assume prems and losses Pool members wc insurer get ceding commission fee for pool admin; fee for placing reinsurance cedes prems and losses Reinsurance gets ceding Underwriting Manager commission assume prems Retrocessionaries and losses UNICOVER POOL What Is It? Why All the Fuss? • • • • • • • • Growth and volume much higher than expected. Over $900 million of quota share reinsurance passed through Unicover in its last year. Management fees of 7.5% of EP paid. Rules permitted ceding commissions as high as 30%. Business appears to have been significantly underpriced. Losses likely to be $2 billion or more. Some insurers are commuting contracts. Law suits abound. Sources: articles in Business Insurance, Moody’s, and Alliance Bulletins LEGISLATIVE UPDATE - PROPOSALS AK, FL, GA IN, ME, TN BENEFIT INCREASES KENTUCKY UNDOING REFORMS ILLINOIS PREMIUM BASIS CHALLENGE KANSAS EXCLUSIVE REMEDY CHALLENGE OKLAHOMA NEW REFORMS © 2000 National Council on Compensation Insurance, Inc. Changing Landscape Comp Economics Have Changed WC Predominating Industry Average 1988 1998 % Change Premium 100 100 --- Reserve/Premium Surplus/Premium Total Assets Invested Pre-Tax Investment Yield 1.5 0.5 200 2.2 1.5 370 47% 200% 61% 9.2% 6.8% -26% © 2000 National Council on Compensation Insurance, Inc. WORKERS COMPENSATION Late 1980s vs 1999/2000 Workers Comp Issues Late 1980s Now Cost To Employers Rising System Reforms Pressure to reform Economy/freq/sev Freq rising; med inflation freq declining; high; severity trends on rise; Managed Care Emerging Pricing Rate/loss cost increases; “Open Rating” in most “open rating” starting states. Major burden Volume so small, burden negligible in most states Deteriorating Deteriorating Residual Market Insurer Profitability Rising or concern that will rise Pressure to expand Mature WORKERS COMP - FUTURE TRENDS? Calendar year 1999 vs. Accident year 1999 Overall adequacy of reserves Impact of over-capacity in industry Future price competition Potential threat of reform rollback Future medical inflation Potential changes in the economy Future investment gains © 2000 National Council on Compensation Insurance, Inc.