Chabot College Program Review Report 2014 -2015 Year One of Program Review Cycle “You are in the same cycle as last year!” Submitted on 2013-Nov 01 Contact: Kathryn Linzmeyer, Financial Aid Director Table of Contents Divisions/Programs remain in the same cycle year for 2013-2014 Year 1 Section 1: Where We’ve Been Section 2: Where We Are Now Section 3: The Difference We Hope to Make Required Appendices: A: Budget History B1: Course Learning Outcomes Assessment Schedule D: A Few Questions E: New Initiatives F2: Classified Staffing Requests F5: Supplies and Services Requests F6: Conference/Travel Requests F7: Technology and Other Equipment Requests F8: Facilities YEAR ONE 1. Who We Are & Where We Have Been – The Chabot Financial Aid Office (FAO) supports the college mission and strategic plan of assisting students to reach their educational goal within a reasonable time by providing financial aid information and support. Our original program review cycle recognized that financial aid is vital to student access and retention, and a critical component to ensure and facilitate student learning and success. That recognition has only been strengthened each year. Our mission continues to be focused on service to students and stewardship of funds, working with departments and divisions on campus to coordinate and provide services and information to our students. FAO staff provides advisement on financial and academic eligibility, determines potential and actual eligibility, and awards and disburses financial aid funds to eligible students according to multiple layers of federal, state and institutional mandates, regulations, policies and best practices. Application of professional judgment is used when extenuating or unusual circumstances warrant a change to the federal methodology or to make exceptions for a student’s failure to maintain satisfactory academic progress. We have been compliant with complex administrative requirements for fund management, including recalculation, student repayments and reconciliation, which are typical and frequent audit findings elsewhere. When adequately staffed, we had no audit findings. Federal programs include the Federal Pell Grant, Supplemental Educational Opportunity Grant (SEOG), Federal Work Study (FWS), and Federal Student Loan programs. State programs include the California Board of Governor’s Fee Waiver (BOG) program, Cal Grants B & C, Chafee Grant (for Foster Youth), and state scholarship programs. New with 2013-14 is the CA Dream Act program for undocumented students. As required by Federal regulation, we must take into account and incorporate all educational funds a student may receive from the institution or external 3rd parties, when determining a student’s financial aid awards, including TRIO, EOPS, CALWorks, scholarships, etc. The Financial Aid Office is comprised of the Director; the reinstated FA Systems Coordinator, an advanced technical position that applies knowledge financial aid regulations to implement, maintain, and improve financial aid computer systems and processes; Student Services Specialist III who handles adjustments/abatements to awards and disbursements for changes to enrollment and eligibility, Return to Title IV and Unofficial Withdrawals, and reconciliation of the multiple funds; six Student Services Specialist II staff, who share front counter, processing, awarding, and correction of student files, student advisement, review of Special Circumstances and Petitions for Reinstatement, as well as each coordinates at least one of the funding programs (FWS, student loans, Cal Grant, posting of scholarships/3rd party payments, Chafee, Dream Act, and required mass and targeted email communication); one Student Services Specialist I, who works a greater number of hours at our front counter service and phones, and monitors the Board of Governor’s (BOG) Fee Waiver A&B applications. The vital position of FA Outreach Liaison was created in 2004 and laid off in 2011; those duties (assistance in community, especially local high schools, and on campus with applications, information, regular website updates, mandated email and electronic communication) have largely been unfulfilled. In Spring 2011, the Financial Aid Outreach Liaison had begun regular web, email and written communication with students and the campus at each step along the process of application, verification, awarding and disbursement to help answer general questions and help students move along the complicated path of the annual financial aid cycle. She met regularly throughout the year with classes, campus cohorts, and high schools to provide financial aid workshops and orientations. This dedicated proactive “outreach” assisted in reducing students standing in line or calling with questions because we had begun to push that focused, strategic information to them more regularly and effectively. She had 1 developed relationships with various groups on campus to combine our efforts with theirs to assist students on campus with financial aid information and assistance, including but not limited to ASCC, Puente, CalWorks, EOPS, DSRC, and Athletics. We had established three campaigns throughout the year (fall, winter, spring) to provide information and application assistance at the front end of the financial aid process, and were seeing significant improvements in timely and accurate applications. The dedicated investment up front resulted in smoother verification and awarding processes later, for both students and staff. In Spring of 2011, both technical positions (FA Systems Coordinator and FA Outreach Liaison) were laid off by senior administration. For the following 18 months, with the loss of those 80 combined hours of manpower, we had to forego the initiatives and plans we had developed and concentrate instead on maintaining minimum services to provide financial aid awards and disbursements to our students, in compliance with increasing federal and state regulations and program changes. The loss of the two critical dedicated and specialized staff resulted in a loss of integrity of our processes, rolling increase in errors and problems with use of Banner technology. We had to postpone important improvements to processes, specifically those technology initiatives that would have helped our office to work “smarter not harder”, until we have the staff and resources to explore those options again. 2 2. Where We Are Now During the first half of the last program review cycle (2009-2012), the Financial Aid Office had made great strides in managing the increasing number of applicants with a strong, well-trained and cohesive team working together to provide timely and accurate services to the campus and community. Now, we have more applicants, new required programs and increased regulations, and we are stretched beyond our limits and often unable to meet our goals of timeliness and accuracy. Mistakes are made more frequently, and we are unable to provide adequate and timely advisement to students. Growth in student demand is unprecedented and not expected to subside o o o o 1011 1112 1213 1314 15,539 unduplicated*, 28,921 duplicated** applicants 16,372 unduplicated, 28,358 duplicated applicants 18,207 unduplicated, 32,422 duplicated applicants 14,795 unduplicated, 22,690 duplicated applicants (YTD 11/06/2013 only – 7.5 months remaining, through 06/30/14) *unduplicated = original or last ISIR/application per student **duplicated = all ISIR/applications, including corrections made by staff Changes in regulations continue to impact us and make our jobs more challenging and demanding o Federal regulations have shifted workload to the local, school level at the same time we face unprecedented growth These same changes are resulting in more limited, or curtailed student eligibility, which has increased the need for student advisement. We are doing everything we can to support our students who faced increased financial difficulties during this historic economic recession, and who still struggle to recover from it Important trends that impact our unit, and will continue to do so over the next three years include substantial increases in numbers of student applicants/served*. Regardless of how many classes students are offered, they will apply for financial aid and federal regulations require that we respond to them with a determination of eligibility. We have set deadlines each semester (to submit documents, loan applications, academic appeals, etc) to assist students in taking care of financial aid business before or earlier in the semester, to be best prepared for success, and to manage workload. The following statistics are numbers of students and federal and state dollars disbursed each year, not counting scholarships or 3rd party funding, such as EOPS, TRIO, CARE/CalWorks, Chafee, scholarships, etc. 1. 2. 3. 4. 5. 0910 1011 1112 1213 1314 8,467 students 10,306 students 10,665 students 10,897 students 8,703 students $19,968,164 $22,566,572 $22,212,681 $22,110,358 $ 9,597,851 (YTD 11/06/2013 only – 9 months remaining, through Aug14) As found in Program Review documents for 2010-11, we had high aspirations for improving technology to provide information to students and improve the flow of verification between students and the office. We had initiated regular use of email on campus to communicate with our students beginning Summer 2010. Our goal was to reduce the need for students to personally interact with office for routine tasks (picking up documents, checking status of file, awards, or disbursements, or verifying selfcertified requirements), which would free processing staff the time to meet with students for 3 advisement, problem resolution, and managing the details, awarding and reporting of the many state and federal programs we administer. In April 2013, we filled the FA Systems Coordinator position, and the new hire is being trained on our daily workload and processes; she has already experienced two back to back system upgrades, and the implementation of the new 1314 aid year, with multiple regulatory changes. She also helped complete the online BOG Fee Waiver application which had ground to a halt in Spring 2011, but is now “live”. We estimated a six to nine month period just to reach a point of normalcy and clean up before we will once again be able to consider implementing planned initiatives. Rehiring the Systems Coordinator position will allow us to regain and retain compliance with ongoing systems issues, multiple federal and state regulatory changes, and to implement the necessary technology to efficiently manage increased processing and awarding of federal and state financial aid. This investment by Chabot College will benefit students across the district, as it impacts LPC as well, and lessens potential financial liability to the college and district. Further trends that we must consider and plan for are the rapidly changing state and federal regulations, unprecedented in the volume of changes each year. These require layers of response from us, from ensuring our technology is prepared for changes (set up, programming, awarding), providing adequate training to staff, communication in advance to students (and campus) about proposed changes, and the exponentially increased and ongoing student advisement as they struggle to understand how the changes affect them directly. Because both federal and state financial aid programs are limiting how long a student may receive financial aid, and requiring more accountability of the funds students have been provided, we are responding to students who have lost their eligibility, and these interactions are often those that take the most time of staff. With all the adversity, I am most proud of the current staff in the Financial Aid Office. They have taken on much more than they should have had to, just to maintain basic services. We have put aside services that we know are valuable to students, and taken on new duties, to ensure that we remain compliant and timely in providing the most critical of tasks. They endure harsh criticism by students for circumstances well beyond their control and they support each other. They work overtime, spent countless hours investigating problems with technology and regulations, and are a truly amazing team. 4 3. The Difference We Hope to Make The Financial Aid Office (FAO) continues to advocate for stronger use of technology to reduce the repetitive tasks required in applying, processing and awarding of financial aid, which would allow staff to devote more of their valuable time to student advisement, communication and contact. Per the last program review documents, the reinvestment of staff dedicated to maximizing the potential of the Banner Financial Aid system for efficiency and developing innovations will improve the services we provide to the students and campus/district. Potential or in-progress, high-impact initiatives include: - Use of Degree Works Electronic BOGG application Web-based verification process - Paperless processing “Chat” style advising In 2010, the Financial Aid Office had determined our next course of action had to be the expansion of the self-service options to students in order to successfully complete their financial aid application and verification processes electronically, automate the awarding process, and reduce the need for manual intervention and lengthy student lines. This would have been in addition to the implementation of the BDMS document management software. With the layoff of the Financial Aid Systems Coordinator position in Spring 2011, we were unable to pursue these options. We hope to review this option again once we brought new staff up to speed, provide training, and we have the time to investigate further. It is our continued belief that we must improve our technology to combat the increased workload, and achieve more efficiency. Over the course of the last several years, we identified several technology initiatives, primarily in Banner, to address the problem. If we were able to achieve all of our current technology enhancements, existing staff would be able to spend more time providing the advisement that students so desperately need, and less time performing the current manual review, awarding and communication required by federal and state financial aid programs/entities. To this end, we are investing 2013-14 resources into the training of both Financial Aid technical staff, as well as the ITS technical staff and programmers that support us in what we do, to ensure they have the best, most updated training and information available to them. There is an inadequate staff to student applicant ratio. This is exponentially increased by not only students themselves, but the increased processing and correction requirements. We need to provide adequate staffing to provide advisement and services to potential and actual applicants. If we cannot provide timely services to students, they will either not enroll to begin with, stop attending, or they will be unsuccessful, lose eligibility and discontinue enrollment entirely. 1011 10 : 15,539 = 1:1,554 1112 7.5*: 16,372 = 1:2,183 1213 9 = 1:2,023 : 18207 The increased workload due to general economy, multiple changes to federal and state financial aid programs, and subsequent additional advising requirements, inability to implement technology initiatives, and loss of technological integrity of current systems, has resulted in increased errors, duplicative or unnecessary work, and potential fiscal liability. The loss of Financial Aid Outreach Liaison results in severely restricted communication with students and advisement (web, email, phone, application assistance, etc.). As the college and district are still experiencing the effects of the state budget crisis, our office identified multiple strategies to most efficiently handle the number of students who will apply and follow up on 5 their financial aid files. In the prior three years, and going into the next two, there have been substantial state and federal regulatory changes, more than the past several years combined. Each time regulations change, and thus student eligibility, it requires a greater demand for student advisement, as students do not understand why they may no longer be eligible, or the “rules” have changed. As the cycles of registration and financial aid processing do not always coincide, we will always have more students applying for aid and completing the process than will actually be able to attend classes, especially as classes become more limited. We still have an obligation to act upon the applications and documentation provided as students attempt to receive financial aid, as well as communicate to the students and college community along the way. The FAO recognizes the value of early advisement and intervention in the financial aid application process, to reduce complications and work at the back end of the process. Financial aid education and information on campus and in the community has necessarily been minimal with the loss of the Financial Aid Outreach Liaison, at a time when there is more critical information to share regarding changing program criteria, etc. We are including a Financial Aid Outreach position on our Request for Classified Staffing, as a key and strategic position to addressing the front end advisement. We continue to identify that one of the greatest challenges our office has faced with regards to staffing trends has been steady increase of applicants and increasing responsibilities due to new state and federal programs, mandates and regulations, without a corresponding increase in staff to handle the workload. New programs and regulations include: CA Dream Act, providing BOG and Cal Grant to eligible undocumented AB540 students Federal Unusual Enrollment History (UEH) tracking PELL Grant Lifetime Eligibility Used (LEU) tracking, advisement and monitoring 150% Loan Limits Default Prevention activities Corrections required for any discrepancy greater than $25 or if student failed to answer high school graduation status correctly, both resulting in huge increase in workload due to required corrections o Former tolerance had been $300 or greater; now reduced to $25 or greater; o Too many students not completing their HS graduation information correctly, which prevents disbursement of aid until corrected. Additional processing staff is required to provide student advisement and more rapid response on student eligibility, and additional corrections required, along with a senior, advanced position to serve as lead processor due to increasing complexity of programs and regulations and unique student situations. We are including 1.5 FTE Student Services Specialist II positions and a 1 FTE Student Serves Specialist III position in our Request for Classified Staffing. The increased responsibilities related to administration and reporting of financial aid programs have increasingly made it impossible to manage without some dedicated clerical support with budget, timesheets, leave requests, calendaring, . We are including a 0.5 FTE Administrative Assistant position, to be shared with a 0.5 FTE Administrative Assistant position in Admissions & Records, in our Request for Classified Staffing. We must re-evaluate our service delivery as we continue to face extraordinarily difficult challenges given our current staffing levels and ever increasing workload, in order to be able to get funds to our students in a timely manner, and to remain compliant with federal and state regulations. We continue to identify policies and practices to streamline, improve or eliminate, and make changes when possible. We strive to simplify our procedures and eliminate ‘red tape’ as much as possible while still ensuring compliance. 2 Consideration of an increased level of campus financial support will enable us to continue to meet these challenges. We are prepared to share in cost of additional staff with categorical, administrative allowances, and funds earned by the Financial Aid Office. 3 Appendix A: Budget History and Impact Purpose: This analysis describes your history of budget requests from the previous two years and the impacts of funds received and needs that were not met. This history of documented need can both support your narrative in Section A and provide additional information for Budget Committee recommendations. Instructions: Please provide the requested information, and fully explain the impact of the budget decisions. Category Classified Staffing (# of positions) Supplies & Services Technology/Equipment Other TOTAL 2012-13 Budget Requested 3 0 0 0 3 2012-13 Budget Received 1 0 0 0 1 2013-14 Budget Requested 3 0 0 0 3 2013-14 Budget Received 0 0 0 0 0 1. How has your investment of the budget monies you did receive improved student learning? When you requested the funding, you provided a rationale. In this section, assess if the anticipated positive impacts you projected have, in fact, been realized. No positions or new funds have been received in last three years from general division/district allocated funding. The Financial Aid Systems Coordinator, originally laid off in Spring 2011, was reinstated with the recognition by new college administration of the significant negative impact on students and services, and potential fiscal liability due to loss of that position. It was funded with newly generated 2% BFAP funds*, and finally filled on April 22, 2013. In the short time that the position has been in place, we have made strides to regain the ground we had lost with technology and stability of processes over prior two years. We continue to repair the damage that we incurred during that time, while also working toward improvements as we outline elsewhere in this document. A Student Services Specialist II position vacated by retirement summer of 2011 was filled using Categorical funds. 2. What has been the impact of not receiving some of your requested funding? How has student learning been impacted, or safety compromised, or enrollment or retention negatively impacted? The Spring 2011 layoff of the Financial Aid Outreach Liaison has significantly impacted our ability to serve the increased number of financial aid applicants, the campus, and our local community. We are unable to adequately communicate the rapidly changing federal and state regulations in a timely manner, nor provide the guidance and assistance necessary at the front end of the application process. The increase of applicants and significant changes and increases to federal regulations has increased the workload of both processing and student advisement significantly. We are in need of additional staff to provide both service to students and required processing adequately and in a more timely manner. *Required Maintenance of Effort (MOE) to receive our state BFAP funds is $553,965. If we fail to meet the MOE, there is a domino effect of lost funds, beginning with potential loss of up to $62,319 in 2% earned from BOG program. (LPC lost theirs in 2011-12, and only regained the funding after committing to use in the Financial Aid Office for future.) Further effect would be direct dollar for dollar loss of actual BFAP dollars, which would further reduce financial aid staff, decimating the program. 4 Appendix B: Student Learning and Service Area Outcomes Inventory (As a service area and not a classroom, I have replaced the original with prior year format that better reflects our services.) Audience: PRBC and Administrators Purpose: This analysis enables us to track progress on key learning and student service goals, and to meet our accreditation standards. Instructions: Please provide the requested information, noting ongoing SLOs/SAOs as well as any new goals. SLO/SAO How Measured SLO #1: Students will be able to apply for financial aid independently, online and on time. This includes students taking personal responsibility for financial aid eligibility and process, making informed decisions and taking appropriate action when needed during the financial aid application process. Evaluate numbers of students applying by 3/2 each year. SAO #1: Provide a financial aid award process that is fair, equitable, and meets the needs of qualified students needing assistance while ensuring compliance with federal, state and institutional requirements. Review of office data. Results/Discussion HS freshmen and returning students are increasingly more apt to complete their FAFSA application by 3/2 each year. Those who miss that deadline often apply before the end of the spring semester. Far fewer, however, follow up with our office in a timely manner to provide the necessary paperwork to complete their file and allow us to determine their eligibility. 5 Review of awarded students over past several years shows that we have been consistent with awarding financial aid to students in a fair and equitable manner. Appendix E: Proposal for New Initiatives (Complete for each new initiative) Audience: Deans/Unit Administrators, PRBC, Foundation, Grants Committee, College Budget Committee Purpose: A “New Initiative” is a new project or expansion of a current project that supports our Strategic Plan. The project will require the support of additional and/or outside funding. The information you provide will facilitate and focus the research and development process for finding both internal and external funding. How does your initiative address the college's Strategic Plan goal, or significantly improve student learning? Our focus for the upcoming academic year is to maintain compliant and student centered services, specifically in meeting the required program and regulatory changes from both State and Federal sources. We do not require additional outside funding other than for staffing requests, seen in Appendex F2. What is your specific goal and measurable outcome? More students completing applications correctly, providing proper follow up in a timely manner, and reducing our processing time from 7-12 weeks to 2-4 weeks during most parts of the academic year. What is your action plan to achieve your goal? Target Completion Date Provide extensive training for staff, including new FA Systems Ongoing Coordinator, ITS analyst and ITS programmer, on extensive Through new federal and state mandates/regulations. 12/2014 Activity (brief description) Hire additional staffing in various positions in office Ongoing Through 6/2015 Required Budget (Split out personnel, supplies, other categories) No new general funds requested; will use categorical, but activity pertinent to rest of Program Review plans and activities. Shared categorical funds with college funding as positions approved. How will you manage the personnel needs? New Hires: Faculty # of positions Classified staff # of positions 4 FTE Reassigning existing employee(s) to the project; employee(s) current workload will be: Covered by overload or part-time employee(s) Covered by hiring temporary replacement(s) Other, explain At the end of the project period, the proposed project will: Be completed (onetime only effort) Require additional funding to continue and/or institutionalize the project (obtained by/from): shared categorical / college committed funds Will the proposed project require facility modifications, additional space, or program relocation? No Yes, explain: Will the proposed project involve subcontractors, collaborative partners, or cooperative agreements? No Yes, explain: Do you know of any grant funding sources that would meet the needs of the proposed project? No Yes, list potential funding sources: Shared categorical funding w/ College funding 6 Appendix F2: Classified Staffing Request(s) including Student Assistants [Acct. Category 2000] Audience: Administrators, PRBC Purpose: Providing explanation and justification for new and replacement positions for full-time and part-time regular (permanent) classified professional positions (new, augmented and replacement positions). Remember, student assistants are not to replace Classified Professional staff. Instructions: Please justify the need for your request. Discuss anticipated improvements in student learning and contribution to the Strategic Plan goal, safety, mandates, and accreditation issues. Please cite any evidence or data to support your request. If this position is categorically funded, include and designate the funding source of new categorically-funded position where continuation is contingent upon available funding. 1. Number of positions requested: _4 FTE (5 positions) PLEASE LIST IN RANK ORDER STAFFING REQUESTS (2000) CLASSIFIED PROFESSIONALS Classified Professional Staff (2000) Position Student Services Specialist II (.5 FTE) Administrative Assistant II (.5 FTE) Financial Aid Program Advisor / Communications/Media Specialist (formerly Outreach Liaison) (1 FTE) Student Services Specialist II (1 FTE) Student Services Specialist III (1 FTE) Description 50% position would be dedicated to processing and front counter assistance Provide clerical and administrative support to Director and office; share with A&R to equal 1.0 FTE for both areas. Key and strategic position to addressing front end FA advisement , information, & application assistance to campus and community; primary source of communication (print, web, electronic, social media, emails in and out of office) Assist with student advisement, processing and awarding of aid, share in responsibilities for new programs / regulations (Dream Act, Default Prevention activities, UEH, LEU, 150% loan limits, etc) Create or reclass position to serve as lead processor to research, resolve and respond to more complex student and policy issues. STAFFING REQUESTS (2000) STUDENT ASSISTANTS Postion N/A Program/Unit Financial Aid Division/Area Student Services Financial Aid Student Services Financial Aid Student Services Financial Aid Student Services Financial Aid Student Services PLEASE LIST IN RANK ORDER Student Assistants (2000) Description Program/Unit We hire student assistants using FWS and BFAP funds 7 Division/Area 2. Rationale for your proposal. All staffing requests directly relate to our overall program goals of improving student success by providing students with advisement and aid to complete their program of study. Our students are not being served as they should, and we need to provide them with appropriate services. We need adequate staffing to do so. Our current staffing model with prior, new and increasing responsibilities and regulations has resulted in direct loss of student contact, drastically increased response time to student inquiries and file review/awarding, and loss of integrity/accuracy. Staff are already spread too thin, and current demands make them rush when they need to be accurate. Without direct support to the Director and office, we will never be able to get beyond putting out fires and reacting, rather than strategically planning and being out in front of required new programs, regulations and best practices. 3. Statements about the alignment with the strategic plan and program review are required. Indicate here any information from advisory committees or outside accreditation reviews that is pertinent to the proposal. NOTE: The Financial Aid Office is not asking for any other funding or resources, other than staffing support. We have been very self-supporting, with the use of categorical funding and administrative allowances, which are generated through the work of the staff, to augment the current College funding. However, we are in desperate need of additional staffing to provide necessary and mandated services to our students that we cannot adequately provide now. 8 Appendix F5: Supplies & Services Requests [Acct. Category 4000 and 5000] Audience: Administrators, Budget Committee, PRBC Purpose: To request funding for supplies and service, and to guide the Budget Committee in allocation of funds. Instructions: In the area below, please list both your current and requested budgets for categories 4000 and 5000 in priority order. Do NOT include conferences and travel, which are submitted on Appendix M6. Justify your request and explain in detail any requested funds beyond those you received this year. Please also look for opportunities to reduce spending, as funds are very limited. Supplies Requests [Acct. Category 4000] Instructions: 1. There should be a separate line item for supplies needed and an amount. For items purchased in bulk, list the unit cost and provide the total in the "Amount" column. 2. Make sure you include the cost of tax and shipping for items purchased. Priority 1: Are critical requests required to sustain a program (if not acquired, program may be in peril) or to meet mandated requirements of local, state or federal regulations or those regulations of a accrediting body for a program. Priority 2: Are needed requests that will enhance a program but are not so critical as to jeopardize the life of a program if not received in the requested academic year. Priority 3: Are requests that are enhancements, non-critical resource requests that would be nice to have and would bring additional benefit to the program. needed totals in all areas Description Supplies and services are paid for out of the BFAP and administrative allowance funding we earn. No division / district funding has been requested in the past ten years. 2013-14 2014-15 Request Request Requested Received 0 Amount 0 9 Vend or Division/Unit Priority #1 Priority #2 Priority #3 Contracts and Services Requests [Acct. Category 5000] Instructions: 1. There should be a separate line item for each contract or service. 2. Travel costs should be broken out and then totaled (e.g., airfare, mileage, hotel, etc.) Priority 1: Are critical requests required to sustain a program (if not acquired, program may be in peril) or to meet mandated requirements of local, state or federal regulations or those regulations of a accrediting body for a program. Priority 2: Are needed requests that will enhance a program but are not so critical as to jeopardize the life of a program if not received in the requested academic year. Priority 3: Are requests that are enhancements, non-critical resource requests that would be nice to have and would bring additional benefit to the program. augmentations only Description Supplies and services are paid for out of the BFAP and administrative allowance funding we earn. No division / district funding has been requested in the past 11 years. Amount 0 Vendor Division/Unit 10 Priority #1 Priority #2 Priority #3 Appendix F6: Conference and Travel Requests [ Acct. Category 5000] Audience: Staff Development Committee, Administrators, Budget Committee, PRBC Purpose: To request funding for conference attendance, and to guide the Budget and Staff Development Committees in allocation of funds. Instructions:Please list specific conferences/training programs, including specific information on the name of the conference and location. Note that the Staff Development Committee currently has no budget, so this data is primarily intended to identify areas of need that could perhaps be fulfilled on campus, and to establish a historical record of need. Your rationale should discuss student learning goals and/or connection to the Strategic Plan goal. Description Amount Vendor Priority Priority Priority Division/Dept #1 #2 #3 The Financial Aid Office must 0 participate in training throughout the year to keep abreast of ever-changing federal and state programs and regulations, and Banner updates. Conference and training expenses are paid for out of the BFAP and administrative allowance funding we earn. No division / district funding has been requested in the past 11 years. 11 Notes Appendix F7: Technology and Other Equipment Requests [Acct. Category 6000] Audience: Budget Committee, Technology Committee, Administrators Purpose: To be read and responded to by Budget Committee and to inform priorities of the Technology Committee. Instructions: Please fill in the following as needed to justify your requests .If you're requesting classroom technology, see http://www.chabotcollege.edu/audiovisual/Chabot%20College%20Standard.pdf for the brands/model numbers that are our current standards. If requesting multiple pieces of equipment, please rank order those requests. Include shipping cost and taxes in your request. Instructions: 1. For each piece of equipment, there should be a separate line item for each piece and an amount. Please note: Equipment requests are for equipment whose unit cost exceeds $200. Items which are less expensive should be requested as supplies. Software licenses should also be requested as supplies. For bulk items, list the unit cost and provide the total in the "Amount" column. 2. Make sure you include the cost of tax and shipping for items purchased. Priority 1: Are critical requests required to sustain a program (if not acquired, program may be in peril) or to meet mandated requirements of local, state or federal regulations or those regulations of a accrediting body for a program. Priority 2: Are needed requests that will enhance a program but are not so critical as to jeopardize the life of a program if not received in the requested academic year. Priority 3: Are requests that are enhancements, non-critical resource requests that would be nice to have and would bring additional benefit to the program. Description Technology and software licenses are paid for out of the BFAP and administrative allowance funding we earn. No division / district funding has been requested in the past 11 years. Amount 0 Vendor Division/Unit 12 Priority #1 Priority #2 Priority #3 Appendix F8: Facilities Requests Audience: Facilities Committee, Administrators Purpose: To be read and responded to by Facilities Committee. Background: Following the completion of the 2012 Chabot College Facility Master Plan, the Facilities Committee (FC) has begun the task of re-prioritizing Measure B Bond budgets to better align with current needs. The FC has identified approximately $18M in budgets to be used to meet capital improvement needs on the Chabot College campus. Discussion in the FC includes holding some funds for a year or two to be used as match if and when the State again funds capital projects, and to fund smaller projects that will directly assist our strategic goal. The FC has determined that although some of the college's greatest needs involving new facilities cannot be met with this limited amount of funding, there are many smaller pressing needs that could be addressed. The kinds of projects that can be legally funded with bond dollars include the "repairing, constructing, acquiring, equipping of classrooms, labs, sites and facilities." Do NOT use this form for equipment or supply requests. Instructions: Please fill in the following as needed to justify your requests .If requesting more than one facilities project, please rank order your requests. Brief Title of Request (Project Name): Building/Location: Installation of large electronic signboard 700, first floor, west end of lobby Description of the facility project. Please be as specific as possible. Installation of an electronic information board at the west end of first floor lobby, Building 700, to allow for immediate, rapidly changing information to students regarding Financial Aid and Admissions & Records. This concept was originally built into the design of the Financial Aid and Admissions & Records area of Building 700, but somewhere between the design and implementation, was lost. Creativity will be needed to ensure that the electronic board is large enough for the space and population, appropriately and strategically placed, while finding network and electrical connections. Most of this work was done in late Spring 2013. Time is needed to finalize plan, and funding approved. The Financial Aid Office can and will share in the expense, with administrative allowance funds. What educational programs or institutional purposes does this equipment support? One of our greatest challenges remains communicating quickly with our students as things change seasonally, week to week, day to day, minute to minute, and to reduce the time waiting in line unnecessarily. While students are in line, however, they are a captive audience, and we have the opportunity to share information with them regarding critical dates, deadlines, reminders, disbursement/refund issues, etc. For example, most common reason for students in line on a Monday or Tuesday morning is “did I get a disbursement or refund?” With the right system and staffing, we could message to all students in line the moment we are advised that refunds have hit student accounts. It would clear 1/3 of the line immediately. Further, reminding students that much of what they have traditionally stood in line for can be accomplished online themselves is a success in itself. In both cases, they can get out of line and go about their day. This frees up Financial Aid and Admissions & Records staff to spend more time with those students who cannot have their needs met online, and do need our attention. Briefly describe how your request relates specifically to meeting the Strategic Plan Goal and to enhancing student learning? Less time standing in line, and getting information to students quickly, in a timely, as-it-happens moment, will only assist students to get about the business of finding and moving along their “critical path”, or river, or path, or whichever descriptive works best. 13