Rubric for Effective Oral Communication February 27, 2012 DEMONSTRATED COMPETENCE UNSATISFACTORY EMERGING PROFICIENT ADVANCED Organization and Development Organize and deliver content that is adapted to the audience, purpose, context, and allotted time. Includes point of view and academic/occupational vocabulary. Delivery Use appropriate verbal and nonverbal communication delivery techniques (e.g., volume, gestures, posture, eye contact, language). Maintains a confident presence. No organization. Content, delivery and vocabulary are inappropriate for audience, context, purpose and allotted time. Some basic organization exists. Delivery is not clearly geared toward audience. Sometimes uses confusing words and terms. Content is organized with a point of view and is usually delivered according to the audience, purpose, vocabulary and allotted time. Content is well organized with a clear point of view and consistently delivered according to the audience, context, purpose, and allotted time, using appropriate vocabulary. No connection is made to the audience. Vocal pauses, slang and gestures constantly distract the audience and overpower the presentation. Inarticulate. Lacks confident presence. Occasionally connects with the audience. Speaks in a voice that is generally understandable; sometimes volume, tone, enunciation or pace interferes with message. Maintains some eye contact with an emerging confidence. A connection is made with the audience. Speaks in an understandable voice, using clear tone, enunciation and reasonable pace most of the time. Posture, eye contact and presence display an adequate level of confidence. Interaction Listen actively and respond thoroughly and thoughtfully to questions. Maintain audience attention and be aware of the reaction of the audience. Is inattentive to others when they speak. Exhibits little or no interest in information being shared; no information seeking questions are asked. Does not consider the perspectives of others. Is unaware or disinterested in the reaction of others. Supporting materials are not incorporated or incorporated inappropriately or unclearly. No participation Is occasionally inattentive to others when they speak. Asks questions to seek information; questions are not always pertinent. Sometimes finds it difficult to consider the perspectives of others. Shows some awareness of the reaction of the audience. Some supporting materials are used and an attempt is made to incorporate them logically. Opinions are stated as facts and support for ideas is limited or lacking. Is attentive to others when they speak; is occasionally distracted by others. Asks questions to understand. Usually considers the perspectives of others. Is aware of the reaction of the audience. A strong connection is made with the audience. Always speaks in an understandable voice, using clear tone, enunciation and reasonable pace. Message is clearly received and facial expressions, eye contact and confident presence contribute to a successful delivery. Is always attentive to others when they speak. Asks pertinent questions to understand. Consistently considers the perspectives of others. Is fully aware of the reaction of the audience. Documentation and Supporting Material Create and/or use appropriate supporting materials or dialogue to reinforce point of view. Supporting materials are incorporated and adequately reinforce the point of view. Contributions to the group are generally supported by facts, documentation, examples, analogies, statistics, or personal experience. Supporting materials are incorporated logically and insightfully and reinforce the point of view. New ideas and contributions are shared and consistently supported by facts, examples, analogies, statistics or personal experience.