IBM WebSphere Portal
IBM WebSphere Portal 6.1 Overview
© 2008 IBM Corporation
IBM WebSphere Portal
Legal Disclaimer
Product release dates and/or capabilities referenced in these materials may change at any time at
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commitment to future product or feature availability in any way.
The information contained in this presentation is provided for information purposes only. While efforts were
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Nothing contained in this presentation is intended to, nor shall have the effect of, creating any warranties or
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The following terms are trademarks of the International Business Machines Corporation in the United States, other
countries, or both:
eServer® ibm.com® Domino® Dynamic Workplaces™ DB2® IBM® Lotus Notes® Lotus® Notes® SecureWay®
Tivoli® WebSphere®
Microsoft, Windows, Windows NT, and the Windows logo are trademarks of Microsoft Corporation in the United States,
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Other company, product, and service names may be trademarks or service marks of others.
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© 2008 IBM Corporation
IBM WebSphere Portal
What we Do
We enable organizations to quickly deliver rich, personalized
web sites that optimize business goals and generate loyalty.
For employees… enabling comprehensive, responsive,
real-time business applications that create competitive advantage
For partners… delivering customized sets of functionality
that make it easier to do business
Audi
AO
Foundation
For customers… crafting compelling, selfservice online experiences that drive return
visits
Sprint
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© 2008 IBM Corporation
IBM WebSphere Portal
Exceptional User Experiences
One Platform
Many Different Business Needs
Features being delivered in
WebSphere Portal 6.1 were
developed based on direct customer
input
More than 6000 customers
participated in the WebSphere Portal
6.1 open beta
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© 2008 IBM Corporation
IBM WebSphere Portal
From Zero to Portal in
14 weeks—The Duke Medicine Patient Portal
Goals

Provide patients access to health records

Build deeper relationships with patients & physicians

Improve patient satisfaction, safety, and outcomes
through empowerment and transparency
 Business Drivers

Patient satisfaction

Operational efficiency – call center & registration
(portal sponsored by Patient Revenue Mgt Org)

Patient safety

Drive online channel for routine transactions

Competitive advantage to attract new patients
“We received applause in the Board Room from our Patient Advocacy Council”
-Pete L’Engle, Senior Program Manager, Duke Health
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© 2008 IBM Corporation
IBM WebSphere Portal
Web 2.0 & IBM Strategy
Take Success of Web 2.0 and Make
it Ready for the Enterprise
Mashups
Tagging
Web 2.0
New
Markets
& Sites
Semantic Tagging
Community
/ Collective
Intelligence
Tag Clouds
Folksonomy
Blogging
wikis
Microformats
Technology
Flex
PHP
XML
REST
RSS
AJAX
Atom
© 2008 IBM Corporation
IBM WebSphere Portal
Introducing IBM WebSphere Portal
V6.1:
THE Web 2.0 Portal !
New Web 2.0
features for
increasingly
Web-savvy
users
 Exceed user expectations with latest Web 2.0 features
for a richer, more responsive user interface
 Respond quickly to new business opportunities
with faster, easier and more flexible reuse of Web-based
assets and existing IT investments
 Reduce deployment costs, complexity and
maintenance with more robust site and performance
management capability
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© 2008 IBM Corporation
IBM WebSphere Portal
Exceed User Expectations
Making a personal experience happen
Profile
Drives my look
and feel by login
Customization
Allows the user to
change their own
interface.
Personalization
Drives a custom
user experience
at all levels
based upon
personal or other
8attributes
© 2008 IBM Corporation
IBM WebSphere Portal
Exceed User Expectations
Swift Transportation – Driver Self Service
 A tailored experience for drivers
– Low level of computer experience
– $3,000 to hire a driver, 120% turn over
rate
 Owner Operator Portal and “The
Informer” Kiosk
– Self service while on the road
 Business Value
– 20% reduction in total calls led to
reduction in support staff
– Increased morale with drivers
• 30min hold time down to 1min
• Reduction in time to get paid for work
• Consistent communication, collaborate
with home and Swift HQ
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© 2008 IBM Corporation
IBM WebSphere Portal
Exceed User Expectations
Home Depot - Many Sites, One Portal environment
 Different Stores Brands
– Home Depot
– Expo Design Center
– Home Depot Supply
– Georgia Lights, Landscape
Supply, etc.
 Different user communities
– Internal Employee Portal
– External Supplier Portal
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© 2008 IBM Corporation
IBM WebSphere Portal
Exceed User Expectations
Get Desktop Performance in a Browser with Web 2.0
 Turn your existing Portal Applications
into “desktop like” applications
REST-accessible
Markup Fragments
Portlets or other
Atom / RSS Feeds
Gadgets
WSRP Services
Client Side Aggregation
– Highly reactive user interface
– Many actions possible without server roundtrips
– Avoids page reloads
 Improved performance and scalability
–
–
–
–
Reduced server side processing
Reduced bandwidth requirements
Reduced client-side processing
Improved cachability
 Browser-side Aggregation, Navigation
and Customization
– Renders XML obtained from the server in the browser
– Implemented using AJAX, XML, Dojo, and JavaScript
– Accesses and manipulates Portal through REST*
“Most existing Portlets benefit directly from Web2.0 rendering model without any changes.”
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© 2008 IBM Corporation
IBM WebSphere Portal
Exceed User Expectations
Live Text – Give users ‘one-click” in-place access to additional information
 Provides an interactive user experience
 No programming needed, simply tag the
markup (Microformats)
 Supports web content from all places
 Real World Examples
<span class=“OrderItem“> 112001000001 </span>
 Select a user name and..
 see the user profile, or email
address, or map their location
 Click on an order item and..
 see current delivery state
 check customer account details
<span class=“locality“> Stuttgart </span>
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© 2008 IBM Corporation
IBM WebSphere Portal
Exceed User Expectations
IBM Portlet for Google Gadgets
Easily incorporate
Google Gadgets into
Portal applications:
 Search and select
any Google Gadget
composite applications
 Customize to portlet
 Leverages Portal’s
Web 2.0 APIs support
 Supports inter-portlet
communication
between Portal
portlets and Google
Gadget portlet
instances.
role-based
 Community SOA Wiki
 Business Catalog forum
 > 3600 Assets in IBM
SOA Business Catalog
in context
Extends reach of rich internet services
to role-based business centric
composite applications for improved
flexibility and responsiveness.
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Enterprise
and internet
data and
services
 Google Gadget Services
 > 4000 Applications and
Utilities
© 2008 IBM Corporation
IBM WebSphere Portal
Introducing IBM WebSphere Portal
V6.1:
THE Web 2.0 Portal !
 Exceed user expectations with latest Web 2.0 features
for a richer, more responsive user interface
 Respond quickly to new business opportunities
with faster, easier and more flexible reuse of Web-based
assets and existing IT investments
 Reduce deployment costs, complexity and
maintenance with more robust site and performance
management capability
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© 2008 IBM Corporation
IBM WebSphere Portal
Respond quickly to new business opportunities
New Site Wizard quickly creates new customized Portal Sites
Combines several administrative actions into a single portlet:
 User enrollment
 Virtual Portal creation
 Portal content import
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© 2008 IBM Corporation
IBM WebSphere Portal
Respond quickly to new business opportunities
Better content authoring experience and enhanced content security model
 Inherited security enables all sites
and site areas to use the same
security model
 Simplified authoring templates are
very useful for creating "quick"
content (i.e. blogs)
 Richer inline editing enables users
to easily create folders, sites or site
areas. Users can now perform most
functions from the website itself (in
context) rather than having to go
through the central UI of WWCM
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© 2008 IBM Corporation
IBM WebSphere Portal
Respond quickly to new business opportunities
Theme Customizer - Easily change the look of a portal page - no
HTML, JavaScript or XML coding required!
 Change the banner: logo, color,
typography, border, background
 Change the typography: default
size, color and style, headline size,
color, etc.
 Change the navigation: orientation,
tab colors, tab text
 Change the colors: page color or
background, highlight color
 Change the buttons: text, color,
selected and unselected states
 Show and hide footers, gutters,
links, breadcrumbs, etc.
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© 2008 IBM Corporation
IBM WebSphere Portal
Centrelink – Australian Government Portal
 6.5 million customers, or approximately one-third
of the Australian population
 Administers more than 140 different products and
services for 25 government agencies
Staff Online Portal - Released August 2005
 Advanced Search Engine, Currently 5000 views
daily
Customer Portal
 Access to 40+ Services, Advanced Search Engine
 Single Sign-On, Web Content Mgmt, Re-use of
SOA Apps
 Personalization, News by primary benefit type
Department of Human Services Portal
 Federated Identity Mgmt, Centrelink Services,
Medicare Services, CSA Services, Aggregated
News via RSS
 National Emergency Call Centre Portal
 Process-centric, Authenticated, AJAX Compliant,
Rich Functionality. Performance, Scalability, Single
Sign-On
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© 2008 IBM Corporation
IBM WebSphere Portal
Respond quickly to new business opportunities
Accelerators Offer Benefits for Line of Business and IT
Accelerators help businesses achieve goals:
– Improve communications and drive operational
efficiencies by easing development and management of
dynamic web content
– Drive innovation through collaboration and social
networking, allowing business people to quickly connect and
build new relationships based on their individual needs
– Improve decision making and visibility into business
operations with real-time dashboards and scorecards
– Reduce costs of managing the workforce, while enabling
HR to focus on more strategic tasks with self-service
Accelerators help IT to dramatically speed time-tomarket and reduce the cost of deploying portalbased business solutions
– Shorten implementation cycles
– Realize time to value without sacrificing flexibility (buy
only what capabilities are required, now or later)
Accelerators are integrated
packages that easily snap-on to
Portal and address a specific
business need
– Realize quicker ROI on portal investment
– Highly flexible, configurable, and scalable
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© 2008 IBM Corporation
IBM WebSphere Portal
Respond quickly to new business opportunities
An expanded approach to offering WebSphere Portal value to customers
Single Portal Platform and Tools
IBM Accelerators
+
Collaboration
Content
Industry
Dashboard
Self-Service
WebSphere Portal Server: Composite
application / business mashup
framework and advanced tooling to
build SOA-based solutions
Learning
Process
Integrated packages that easily
snap-onEnterprise
to WebSphere
Portal to
Suite
deliver rapid time-to-value for specific
business challenges
More IBM accelerators will come based on customer needs
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© 2008 IBM Corporation
IBM WebSphere Portal
Respond quickly to new business opportunities
IBM® WebSphere® Portlet Factory is an application and portlet creation
environment that simplifies & accelerates the development, deployment, maintenance
and reuse of custom SOA-based portlets – including SAP, Domino, PeopleSoft,
Siebel and Web Service portlets
New in Portlet Factory v6.1
• Visual editing capability speeds portlet
construction
 Preview how portlets will be rendered
on a portal page
 Better Debugging Support
 Improved Builder Selection
interface/navigation
 Includes integrations of Lotus products
and IBM Accelerators
– Lotus Forms builder
– REST support for Quickr &
Connections
– WebSphere Process Server integration
sample
– Expeditor/Notes 8 support
– Portal Content Repository builder
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© 2008 IBM Corporation
IBM WebSphere Portal
Respond quickly to new business opportunities
Web Application Integrator – Available on the Portlet Catalog Today
 Simplicity of iFrames without
the drawbacks – No double
header or dual navigation
 HTML <script> tag executes
and can “inject” markup for
portal navigation, launch menu,
and page breadcrumbs into
web app
 Clicking on any Portal specific
navigation tab will take you
back into Portal. Clicking on
any Portal URL page tab will hit
the underlying URL.
Any web application can display and make use of Portal navigation
© 2008 IBM Corporation
IBM WebSphere Portal
Respond quickly to new business opportunities
HTML Page Support
 Simplify creation of portal
pages
publish
 Use HTML design tools
and publish to WebSphere
Portal
 Enable your designers to
create smart HTML pages
using live text in
WebSphere Portal
Portal
Navigation
Unleash the power of
your web design teams
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Portlets
© 2008 IBM Corporation
IBM WebSphere Portal
Respond quickly to new business opportunities
Opal Future Technologies
Corporate Background
 Provides IT infrastructure for 8 pension funds,
with 3 million participants, US $20 billion+ in
assets.
 Opal is the result of a merger between eight
pension fund management companies.
Opportunity
 Consolidate funds, IT infrastructure into a
single, unified information management
infrastructure, with unified system services.
 Aggregate more than 30 terabytes of data
stored in DB2 and 21 support services into a
secure, roles-based environment.
Challenge:
 WebSphere Portal identified as the best
integration platform; however 15 of the 21
support applications are written in .NET.
 Rewrite would take too much time (only 3 inhouse Java developers), and introduce
unacceptable risks.
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ASP.NET applications
that have been crosscompiled into portlets.
Solution/Outcome
• Visual MainWin for J2EE, Portal Edition
cross-compiles .NET code directly into
JSR 168 compliant portlets.
• In Phase I, Opal’s .NET team ported,
tested and deployed 7 of the 15 .NET
applications into the Portal, changing less
than .5% percent of the code base.
• The Portal and support services are
currently in production.
© 2008 IBM Corporation
IBM WebSphere Portal
Respond quickly to new business opportunities
Tremendous Flexibility and choice
WebSphere Dashboard
Framework
Component built with
Portlet Factory
Notes applications built
with Domino Designer
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composite applications
Feeds
Portlet
Catalog
role-based
Gadgets and
iWidgets
in context
services
JSR
286
WSRP v2.0
process
driven
JSR
168
WSRP v1.0
Visual Studio Developed Apps
with Mainsoft (IBM Partner)
Portlet component built
with Rational RAD
3270 and iSeries
screens via HATS
E-form built with
Forms Designer
WSRP
Producer
© 2008 IBM Corporation
IBM WebSphere Portal
Respond quickly to new business opportunities
Portal Standards Leadership
 JSR 286 – Java™ Portlet Specification V2.0
 IBM is leading this JSR, all major Java technology portal
(commercial and open source) vendors represented in the EG
04.03.2008: http://jcp.org/en/jsr/detail?id=286
 Reference implementation will be provided at Apache Pluto 2.0
 TCK will be available for free (Will extend the JSR 168 TCK)
 Schedule: final around early March 2008 (final Draft published)
 Web Services for Remote Portlets (WSRP) V2.0
 Standard protocol for accessing portlets as web service
 Defined at OASIS, chaired by IBM
 Schedule: final around early March 2008 (final Draft published)
 Common goals
 Enable coordination between portlets and allow building composite applications based on portlet
components (events and render context (e.g. public render parameters) )
 Allow for a better user experience using AJAX patterns, Serving resources
 WebSphere Portal seamlessly integrates JSR168, JSR286 and WSRP2.0 Portlets.
WebSphere Portal 6.1 already supports JSR286 and WSRP 2.0
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© 2008 IBM Corporation
IBM WebSphere Portal
Introducing IBM WebSphere Portal
V6.1:
THE Web 2.0 Portal !
 Exceed user expectations with latest Web 2.0 features
for a richer, more responsive user interface
 Respond quickly to new business opportunities
with faster, easier and more flexible reuse of Web-based
assets and existing IT investments
 Reduce deployment costs, complexity and
maintenance with more robust site and performance
management capability
28
© 2008 IBM Corporation
IBM WebSphere Portal
Reduce deployment costs, complexity & maintenance
WebSphere Portal TCO was 29% lower than average build your own effort
5-Year TCO Advantage
(Summary)
100%
90%
Downtime & Service Desk
80%
Training
% of 5-yr TCO
(Build Baseline)
70%
Software
60%
Hardware
50%
40%
Consulting
30%
Ongoing IT support
20%
Labor cost initial deployment/
ongoing development
10%
0%
Build
WebSphere Portal
Source: IDC, 2007
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© 2008 IBM Corporation
IBM WebSphere Portal
Reduce deployment costs, complexity & maintenance
The TCO advantage increased over time as new capabilities were added
5-Year TCO Advantage
(Cumulative)
35%
5-yr TCO Advantage
(Cumulative)
30%
25%
20%
15%
10%
5%
0%
Year 1
Year 2
Year 3
Year 4
Year 5
Initial Portal Subsequent Releases
Source: IDC, 2007
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© 2008 IBM Corporation
IBM WebSphere Portal
Reduce
deployment costs, complexity &
maintenance
Site Management enables fast and flexible staging-to-production operations
 Reduce the effort to move portal pages, content
and their related artifacts
 Support for multiple daily updates and publishing
whole sites
 Version-able and Archive-able, Workflow pluggable
 Return to a previous version very quickly
 Validate that a publish occurred correctly
 Improve management and readability of URLs
Development
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Staging
Integration
Production
© 2008 IBM Corporation
IBM WebSphere
Portal
Reduce
deployment
costs, complexity &
maintenance
See how your Portal Site and Portlets perform while you build your site
Configure
Portlet Request
Metrics and PMI
metrics in the
WAS
administration
console (ISC).
By default all
Portlet Monitoring
is disabled, use
“custom” mode.
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© 2008 IBM Corporation
IBM WebSphere Portal
Reduce deployment costs, complexity & maintenance
Workload Distribution / Isolation – Remote Portlets
Remote WSRP 2.0 Portlets participate in Context
• Optionally use multiple JVMs for running your Portal
• Isolate “untrusted” Portlets from Portal
• Execute Portlets in their own JVM
• Enhanced scalability for “heavy” Portlets
Portal Users
Portlet Container
Portlet Container
Portal Server 1
(User Access)
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App Server 1
(Portlet Server)
Portlet Container
Portal Server 2
(Portlet Server)
© 2008 IBM Corporation
IBM WebSphere Portal
Reduce
deployment costs, complexity &
maintenance
Support Assistant improves your ability to resolve software problems quickly

Application provided with the 6.1
release

Reduces effort to support
WebSphere Portal and Express

Search for Q&A

Easily send log files and
configuration data to IBM support

Reduce the communication effort
and time to solve issues.
http://www-306.ibm.com/software/support/isa/
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© 2008 IBM Corporation
IBM WebSphere
Portal
Reduce
deployment
costs, complexity &
maintenance
New security features provide more user options
Access to sensitive service or operation,...
…requires user authentication…
… before access is provided.
 Automatically authenticate the user if logged into his desktop
 Delivering personalized content without login
 Greatly improved Security Configuration
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© 2008 IBM Corporation
IBM WebSphere Portal
WebSphere Portal
Produce and Consume
Clients
Portlets
Web
Mobile Devices
composite applications
Web Content Mgmt
Web Services
Expeditor
REST
Services
role-based
REST Services
processdriven
in context
Gadgets and Widgets
Feeds
Remote Portlets
IBM WebSphere Portal
Critical enabler:
Openness
HTML/PHP
Connections
Documents
– Standards based access to integration and innovation
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© 2008 IBM Corporation
IBM WebSphere Portal
IBM WebSphere Portal Family
Portal Express
Portal Server
Portal Enable
Portal Extend
Unique to IBM: A single strategic Portal as the base for the broadest
set of portal capabilities in the Industry!
© 2008 IBM Corporation
IBM WebSphere Portal
Clear and Present Leader
Gartner ranks IBM #1 in the enterprise portal
software market, June 21, 2008
“With over 6,000 enterprises worldwide using IBM portal
software in industries that range from communications to
government, including fast growing market segments like
SMB, IBM is the leader. In fact, industry analyst, Gartner,
recently ranked IBM the worldwide market leader in the
enterprise portal software marketplace based on total
software revenue for 2007 for the seventh year in a row.
According to the Gartner report published in June, 2008, the
enterprise portals software market grew 16.5 percent in 2007
to approximately $1.1 Billion.”
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© 2008 IBM Corporation
IBM WebSphere Portal
IBM positioned in Leaders Quadrant
Magic Quadrant for
Horizontal Portal
Products, 2007
Magic Quadrant for Horizontal Portal Products, 2007
Gartner: August 24, 2007 by David Gootzit, Gene Phifer, Ray Valdes
The Magic Quadrant is copyrighted August 2007 by Gartner, Inc. and is reused with permission, which permission should not be deemed to be an endorsement of any company or product
depicted in quadrant. The Magic Quadrant is Gartner, Inc.’s opinion and is an analytical representation of a marketplace at and for a specific time period. It measures vendors against Gartner
defined criteria for a marketplace. The positioning of vendors within a Magic Quadrant is based on the complex interplay of many factors. Gartner does not advise enterprises to select only those
firms in the "Leaders" quadrant. In some situations, firms in the Visionary, Challenger, or Niche Player quadrants may be the right matches for an enterprise's requirements. Well-informed vendor
selection decisions should rely on more than a Magic Quadrant. Gartner research is intended to be one of many information sources including other published information and direct analyst
interaction. Gartner, Inc. expressly disclaims all warranties, express or implied, of fitness of research for a particular purpose. "This Magic Quadrant graphic was published by Gartner, Inc. as part
of a larger research note and should be evaluated in the context of the entire report. The Gartner report is available upon request from IBM."
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© 2008 IBM Corporation
IBM WebSphere Portal
IBM’s Portal Market Leadership Continues…
Five consecutive
years leading the
market in Portal
revenue
Web 2.0 and
“mash-up”
capabilities in a
portal will be
leveraged by
organizations to
meet ongoing
business
requirements
through 2011
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© 2008 IBM Corporation
IBM WebSphere Portal
IBM WebSphere Portal – Industry Leader
Market Share Leadership
 #1 in Enterprise Portal Software market share in every current assessment
visible to IBM
 Over 6,000 customer Portal installations (Google search on “wps/portal”)
 Growing faster than market at 18% YTY Revenue, gaining share from
others each year
 Large leads in market share for Customer Self Service, Partner Self Service,
Employee Self Service, and Dashboards
 Over 2000 SMB customers
Partner Leadership
 Over 1,500 IBM Business Partner solutions in the IBM WebSphere Portal
Business Solutions Catalog
 30 ISVs have OEM’d WebSphere Portal
Technical leadership
 Smallest to Largest portals in the world (20 users - 20 million - 1 billion)
 Drives portal standards- Led JSR-268, Chairs WSRP 2.0., Co-Chaired JSR168, Chaired WSRP 1.0
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© 2008 IBM Corporation
IBM WebSphere Portal
Our Best Measure of Success is Customers!
6,000+
WebSphere Portal
Installations Worldwide
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© 2008 IBM Corporation
IBM WebSphere Portal
6,000 Customers - expanding use of portals in
new ways, and new customers growing
Selected Industry Highlights
Government
Healthcare
WebSphere Portal in:
• > 500 Government customers
• every G8 nation
• 50% of US States
• 75% of mid-east nations
• Largest ever public education portal
WebSphere Portal in:
• 4 of 5 Top US Healthcare Insurance Companies
• 30 Hospitals, clinics & delivery networks worldwide
• 12 online healthcare providers > 20,000 users
• 2 online healthcare providers with more than
5,000,000 users
Banking
WebSphere Portal in:
• 9 out of 10 Top Global Banks
• 7 out of 10 Top Euro Banks
• 29 out of 50 Top Global Banks
• 8 out of 10 Top AP Banks
• Top customer nearing 100 Million users
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Retail
WebSphere Portal in:
• 8 of 10 Top Global Retailers
• 35 of top 100 Global Retailers
• 9 of 10 Top US Retailers
• 40 of top 100 US Retailers
© 2008 IBM Corporation
IBM WebSphere Portal
WebSphere Portal:
Delivering Exceptional User Experiences

Broadest, most comprehensive vision

Proven Ability to execute on that Vision

WebSphere Portal lowers development costs and improves time to market
over “build it yourself” strategy (IDC Portal Buy v. Build, Dec 2007)

Choice and Flexibility
–
Standards based implementation, single foundational core platform
–
Wide choice of WCM, document mgt, Web 2.0, security, dev tools, etc
–
Worldwide Customer and Market experience
•


Portal Accelerators
–
Collection of line of business oriented solutions speed time to value
–
Intellectual Property from thousands of customer engagements help you
solve your business needs faster
Deepest and widest services capability – ISSL, GBS/GTS, Partners – of any
portal vendor in the business.
–
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Translated and supported worldwide
This intellectual property cannot be matched.
© 2008 IBM Corporation
IBM WebSphere Portal
Additional information
 WebSphere Portal information:
– ibm.com/websphere/portal
 IBM accelerators for WebSphere Portal
– ibm.com/websphere/portal/accelerators
 WebSphere Portal Catalog:
– ibm.com/websphere/solutionscatalog-portal
 The Dashboard KPI catalog:
– ibm.com/software/lotus/dashboardkpicatalog
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© 2008 IBM Corporation