Chapter 3 Foundations of Recruitment and Selection II: Legal Issues © 2013 by Nelson Education 1 The Big Questions(s) What are the legal requirements professionals need to recognize? HR What are the advantages and disadvantages of the different types of legislation affecting recruitment and selection? © 2013 by Nelson Education 2 Four Legal Sources Affecting Canadian Employment Practices Constitutional law 2. Human rights legislation 3. Employment equity 4. Labour law, employment standards, and related legislation (See Notebook 3.1 text p. 69) (We can also include Occupational Health and Safety and Workplace Safety and Insurance standards) 1. © 2013 by Nelson Education 3 Constitutional Law Constitutional law: the Supreme Law of Canada ◦ Has a pervasive impact on employment practices, as it does on all spheres of Canadian Society © 2013 by Nelson Education 4 Constitutional Law (continued) ◦ NB: Section 15, subsection 1 of the Canadian Charter of Rights and Freedoms: every individual is equal before and under the law and has the right to the equal protection and equal benefits of the law without discrimination and, in particular, without discrimination based on race, national or ethnic origin, colour, religion, sex, age, or mental or physical disability. © 2013 by Nelson Education 5 Constitutional Law (cont) ◦ NB Also: Section 15, subsection 2 of the Canadian Charter of Rights and Freedoms: Subsection 1 does not preclude any law, program or activity that has as its object the amelioration of conditions of disadvantaged individuals or groups including those that are disadvantaged because of race, national or ethnic origin, colour, religion, sex, age or mental or physical disability. © 2013 by Nelson Education 6 Common Example of Subsection 2 ◦ Ryerson University is strongly committed to fostering diversity within our community. We welcome those who would contribute to the further diversification of our staff, our faculty and its scholarship including, but not limited to, women, visible minorities, Aboriginal people, persons with disabilities, and persons of any sexual orientation or gender identity. Please note that all qualified candidates are encouraged to apply but applications from Canadians and permanent residents will be given priority. © 2013 by Nelson Education 7 Human Rights Law Human rights legislation: prohibits discrimination in both employment and the provision of goods and services (e.g., rental housing, service in restaurants) ◦ Legislation generally establishes human rights commissions or tribunals to deal with complaints, including those involving employment discrimination © 2013 by Nelson Education 8 Human Rights Law Section 8 of the Canadian Human Rights Act refers to a “a prohibited ground of discrimination.” The following are the 16 grounds on which discrimination is prohibited: ◦ Race, ancestry, place of origin, colour, ethnic origin, citizenship, creed (religion), sex (including pregnancy and childbirth), sexual orientation, mental or physical disability, perceived disability, age, marital status, family status, same-sex partnership status, pardoned conviction (record of offences) © 2013 by Nelson Education 9 © 2013 by Nelson Education 10 Prohibited Grounds of Employment Discrimination (cont) © 2013 by Nelson Education 11 Prohibited Grounds of Employment Discrimination (cont) © 2013 by Nelson Education 12 Prohibited Grounds of Employment Discrimination (cont) © 2013 by Nelson Education 13 Prohibited Grounds of Employment Discrimination (cont) © 2013 by Nelson Education 14 Prohibited Grounds of Employment Discrimination (cont) © 2013 by Nelson Education 15 Employment Equity Legislation Employment equity: the elimination of discriminatory practices that prevent the entry or retention of members from designated groups in the workplace, and the elimination of unequal treatment in the workplace related to membership in a designated group (e.g., women, visible minorities, Aboriginal peoples, and people with disabilities) © 2013 by Nelson Education 16 Employment Equity Legislation (cont) 1. Federal legislation Equity programs: requires Employment For all federally regulated employers with 100 or more employees, including banking, communications, inter-province and international transport, and all government departments © 2013 by Nelson Education 17 Employment Equity Legislation (cont) 2. Federal Contractors Program requires any organization with more than 10 employees that does more than $200,000 of business with the federal government © 2013 by Nelson Education 18 Employment Equity Legislation (cont) Of the provinces only BC has enacted a complementary program Only Quebec has enforced this in the private sector In Ontario EE is reliant on organizations size and status © 2013 by Nelson Education 19 Developing and Implementing and Employment Equity (EE) Plan 1. 2. 3. Obtain support of senior management for the EE effort Conduct a survey to determine the present representation of designated groups in the organization’s internal work force Set future representation targets for designated groups based on availability of qualified workers in the labour market © 2013 by Nelson Education 20 Developing and Implementing and Employment Equity (EE) Plan (cont) 4. 5. 6. Remove systemic employment barriers to increase representation for designated groups in the internal work force Monitor the changing composition of the internal work force over time Make necessary changes to the EE intervention to bring designated group representation up to future targets © 2013 by Nelson Education 21 Benefits of Implementing Employment Equity - see Notebook 3.3, text p. 77 A work force representative of Canadian culture and diversity An increase in global competitiveness and productivity High employee morale and decreased absenteeism © 2013 by Nelson Education 22 Benefits of Implementing Employment Equity (cont) Amicable relationships with customers and clients Enhanced corporate reputation – being a solid corporate citizen Increased profitability and a better bottom line © 2013 by Nelson Education 23 Class Activity 1. 2. You are the President of your company. How would you encourage your managers to promote Employment Equity in their department? What key areas of the recruitment and selection process would you focus upon in order to ensure equity and diversity? © 2013 by Nelson Education 24 Labour Law Federal/Provincial labour laws: stipulate the rights of the employees to organize trade unions and to bargain collective agreements with employers Collective agreements: set out the conditions for unionized employees (e.g., Promotion, lateral transfer and demotion) © 2013 by Nelson Education 25 Employment Standards Employment standards: federal/provincial laws to regulate minimum age of employment, hours of work, minimum wages, statutory holidays, vacations, work leaves, and termination of employment © 2013 by Nelson Education 26 Key Legal Concepts in Recruitment and Selection Direct discrimination: occurs where an employer adopts a practice or rule that, on its face, discriminates on a prohibited ground © 2013 by Nelson Education 27 Key Legal Concepts in Recruitment and Selection (cont) Indirect discrimination: occurs when an employer, in good faith, adopts a policy or practice for sound economic, or business reasons, but when it is applied to all employees it has an unintended, negative impact on members of a protected group © 2013 by Nelson Education 28 Key Legal Concepts in Recruitment and Selection (cont) Protected groups: those who have attributes that are defined as “prohibited grounds” for discrimination under the human rights act that applies to the employing organization Adverse impact: occurs when the selection rate for a protected group is lower than that for the relevant comparison group © 2013 by Nelson Education 29 Key Legal Concepts in Recruitment and Selection (cont) Bona fide occupational requirement (BFOR): requirement(s) that a person must possess to perform the essential components of a job in a safe, efficient, and reliable manner An employer must show that the practice or policy was adopted in an honest and goodfaith belief that it was reasonably necessary to ensure the efficient and economical performance of the job without endangering employees or the general public © 2013 by Nelson Education 30 Key Legal Concepts in Recruitment and Selection (cont) Accommodation: the duty of an employer to put in place modifications to discriminatory employment practices or procedures to meet the needs of members of a protected group being affected by the employment practice or procedure See Notebook 3.5, text p. 92 © 2013 by Nelson Education 31 Key Legal Concepts in Recruitment and Selection (cont) Sufficient risk: an employer may argue that an occupational requirement that discriminates against a protected group is reasonably necessary to ensure that work will be performed successfully and in a manner that will not pose harm or danger to employees or the public © 2013 by Nelson Education 32 Key Legal Concepts in Recruitment and Selection (cont) Undue hardship: the limit beyond which employers and service providers are not expected to accommodate a member of a protected group Undue hardship usually occurs when an employer cannot bear the costs of the accommodation. © 2013 by Nelson Education 33 Key Legal Concepts in Recruitment and Selection (cont) Adverse effect discrimination: a situation where an employer, in good faith, adopts a policy or practice that has an unintended, negative impact on members of a protected group Employment Equity: the elimination of discriminatory practices and unequal treatment related to entry, retention, and treatment © 2013 by Nelson Education 34 Class Activity 1. 2. 3. What does it mean to accommodate someone to the point of undue hardship? When can an apparently discriminatory selection practice by justified on the grounds of “sufficient risk”? How do you avoid asking questions that may trigger a claim of discrimination? (See Table 3.4, text pp. 81-83) © 2013 by Nelson Education 35 Outreach Recruiting Outreach recruiting: the employing organization makes a determined and persistent effort to make potential job applicants, including designated group members, aware of available positions within the employing organizations © 2013 by Nelson Education 36 Recruitment and Selection Notebook 3.5 – text p. 98 Effective Practices for Non-discriminatory Recruiting ◦ Post complete, objective, and specific information on all available jobs in a conspicuous spot ◦ Advertise job openings in media that are read, viewed, or listened to by protected or designated group members ◦ Train employment clerical staff and recruitment officers in outreach recruiting © 2013 by Nelson Education 37 Recruitment and Selection Notebook 3.5 (cont) ◦ Base selection criteria on bona fide occupational requirements ◦ Use opportunities to visually present protected or designated group members in positive employment roles ◦ Establish networks with community groups from which protected or designated group members are drawn ◦ Set and advertise objectively determined selection criteria for the job © 2013 by Nelson Education 38 Recruitment and Selection Notebook 3.5 (cont) Ineffective Practices for Non-discriminatory Recruiting ◦ Permit receptionists and recruiters in employment offices to “pre-screen” applicants on the basis of informal criteria (e.g., appearance, dress) ◦ Rely on word-of-mouth advertising ◦ Post job advertisements only in-house © 2013 by Nelson Education 39 Recruitment and Selection Notebook 3.5 (cont) ◦ Rely solely on seniority when promoting employees without regard for meeting the qualifications need for the position ◦ Allow each recruiter to use and communicate idiosyncratic criteria for selecting among job applicants ◦ Categorize and stream job applicants based on stereotyped assumptions about protected or designated group membership (e.g., that women are not physically strong enough for certain work) © 2013 by Nelson Education 40 Summary The work force is becoming increasingly diverse with regard to race, gender, and disabilities It is imperative that HR respect diversity, human employment equity © 2013 by Nelson Education professionals rights, and 41 Summary (cont) There are four main legal sources: constitutional law, human rights legislation, employment equity, and labour law and employment standards © 2013 by Nelson Education 42 Summary (cont) Not only adopt proper process but ensure effective implementation and monitor and test according to a valid schedule NB: Text p. 101 questions appropriate to establishing legal compliance EDUCATE management programs © 2013 by Nelson Education through internal 43 Summary (cont) Remember (text p. 102): “The best defense is a selection system that meets the validity and reliability requirements outlined in chapter 2” and accords with the legislation regarding rights, employment, labour relations, and health and safety © 2013 by Nelson Education 44 Discussion Questions 1. 2. What are the prohibited grounds of employment discrimination in Ontario? Why is relying on intuition or “gut feeling” when making hiring decisions a risky business? © 2013 by Nelson Education 45