Introduction to Security Chapter 8 Preventing Losses from Accidents, Emergencies and Natural Disasters 1 The Occupational Safety and Health Act The passage of this act created OSHA, the Occupational Safety and Health Administration. This act applies to every employer engaged in interstate commerce or whose business affects this commerce and has at least one employee. It does not apply to employees of certain branches of federal, state or local governments. 2 Accident Prevention According to OSHA, thousands of workplace accidents occur every day in the U.S. Security managers are often responsible for accident prevention programs as part of their overall job of making the workplace as safe as possible. 3 Accidents – who’s to blame? The National safety Council states: “Ninety-five percent of all accidents (on or off the job) are caused by human error, especially lack of safety consciousness.” 4 General Guidelines for Dealing With Emergencies: Follow the 3 “R”s of emergency management: 1. Readiness 2. Response 3. Recovery 5 1. Readiness - Before The first step – anticipate and be proactive. Have or know the people you will need to deal with an anticipated emergency. Have written plans in place. Be sure to specify who does what, how and when. Identify the equipment and resources needed and make sure they are either available or readily available. 6 1. Readiness Identify the equipment and resources required Know how to use the emergency equipment Inspect emergency equipment at least monthly – check batteries in flashlights Practice when possible Perform a risk assessment 7 8 2. Response – During Your response should address the following issues, in the order of priority: Save lives and reduce further injuries Protect assets Restore critical business processes Reduce interruption of services length Protect reputation damage Control media coverage Maintain customer relations 9 2. Response – other issues Another critical response issue is communication. It is often identified as the most critical technology to have access to in an emergency. There are both internal and external audiences that need to be kept informed; make sure you have the ability to do so. 10 3. Recovery - after Get back to normal as soon as possible. Document everything that happened and what was done. Accurate records are critical! Evaluate the response after things have returned to normal. Modify any identified risks remaining and modify emergency plans as needed. 11 Medical Emergencies Security personnel should have, as a minimum, basic first aid training. Any security personnel who have the proper training, such as first aid or CPR, should render aid. They MUST NOT, however, do more than they are trained for. Facilities should have basic aid equipment on hand. 12 Medical Emergencies Pandemic: a disease occurring over a wide geographic area and affecting an exceptionally high proportion of the population An Avian Flu pandemic is considered a serious threat by many organizations. 13 Medical Emergencies AIDS & Hepatitis B: Special care should be taken with accident victims, since blood is often present. Security Personnel should be familiar with universal precautions, as they apply to infection control techniques. 14 Medical Emergencies Carbon Monoxide Poisoning: Often called the silent killer because it is almost impossible to detect. Can be caused by areas with insufficient ventilation where internal-combustion or propane fueled equipment operates. 15 Hazardous Materials Incidents HAZMAT incidents are an increasing concern. There are over 800,000 HAZMAT shipments each day in the U.S. The potential for catastrophe is staggering; in 2000 alone, there were over 17,000 HAZMAT incidents resulting in 13 deaths, 246 injuries and more than $72 million in damages. 16 Hazardous Material Transport Federal law requires the hauler of HAZMAT to carry a manifest detailing what they are carrying, how much and its destination. Haulers must display a colored placard on the sides and back of the trailer or shipping container which identifies their shipment. 17 Hazardous Material Transport Flammable – red Corrosive – black and white Explosive – orange Poison – black and white Nonflammable gas – green Oxidizer – yellow 18 Crowds, Civil Disturbances, Demonstrations, Riots and Strikes 4 basic types of crowds: Casual Specific Purpose (e.g., accident, fire, etc.) Expressive (a political or religious cause) Aggressive – highly emotional, out to accomplish something 19 Crowds, Civil Disturbances, Demonstrations, Riots and Strikes Any type of crowd can turn into a mob under the right circumstances. Mob mentality is dangerous – it is important to observe any gathering of people near your establishment. Any actual act of violence is law enforcement’s responsibility - our job is to protect lives and assets and provide support to law enforcement if needed. 20 Bombs and Bomb Threats Many people, not just terrorists, will use or threaten to use bombs. A bomb threat is a major security concern as well as a federal offense. Most bomb threats are received by phone, and 98% are hoaxes. There are a variety of sources, especially on the Internet, that provide instructions on how to build a bomb. 21 Bombs and Bomb Threats Preventing bombings: Keep areas neat, so out of place items are more easily recognized. Incoming shipments should be checked promptly. Control access to the facility. Trash should be stored outside in metal containers. Fire doors should be kept shut. 22 Bombs and Bomb Threats Responding to bomb threats: Follow previously established guidelines If phoned in, keep the caller talking as long as possible. If phoned in, try to learn as much info as possible about the bomb and the caller. Immediately notify appropriate authorities. 23 Bombs and Bomb Threats The bomb search: Check areas that are usually unlocked and unwatched (e.g., elevators, stairwells, restrooms, etc.). Establish a command post A method of communication should be established, but MUST NOT involve portable radios. Basic safety precautions should be followed, such as not turning on lights, listening for strange sounds, watching for trip wires and booby traps. 24 Fire Prevention & Protection Fire is probably the single greatest threat security must deal with. In 2005, fire departments responded to over 1.6 million fires. Security personnel should be continuously alert to the possibility of fire and fire prevention. 25 Fire Prevention & Protection Be aware of the fire triangle, and take steps to prevent it when possible. Oxygen Fuel Heat 26 Fire Prevention & Protection Make sure each area has the appropriate fire extinguishers/ system, based on the National Fire Protection Association’s classification system: Class Class Class Class A – Ordinary combustibles B – Flammable liquids C – Electrical fires D – Combustible metals 27 Natural Disasters Obviously, we cannot prevent natural disasters, but we can minimize losses due to them. Generally, all natural disasters have 4 stages: Warning Period Impact Period Immediate Reaction Period Delayed Response Period 28 Examples of Natural Disasters: Floods Earthquakes Tornadoes Hurricanes 29 Risk Analysis for Extreme Events What are interdependence associated with the risks and their impact Risk assessment and risk knowledge-develop risk management options Economic incentives and cost effective mitigation measures 30