PROFESSIONAL
ETIQUITE
ATYOUR INTERNSHIP SITE
Brought to you by Career
Services at Alliant International
University
M-8
Presentation
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Dress in a Manner Appropriate to Your Office
– Look At Others or Ask What is Appropriate
Listen and Observe to Avoid Mistakes
– Learn What is and is Not Appropriate
Ask Your Supervisor For Feedback About Your
Performance
Be Prepared--Bring All Materials
Policies & Procedures
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Know Company Policies & Procedures
– Don’t Break Any Rules
Agree To a Work Schedule and Keep It
Give Notice of Your Absence in Advance
– Don’t Be Absent Often
Be On Time
Communication Skills
Consider All Office Information Confidential
 Social Interaction in the Office Should Be Kept at a
Minimum
– Dating & flirting is not recommended
 Use Discretion When Interrupting Others
– Don’t Interrupt Those on the Phone or in Meetings
with Others
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Communication Skills
Don’t Badmouth Your Boss or Other Employees
 Answer the Phone Professionally
 Avoid Office Gossip
 Don’t Be Afraid To Ask For Help
 Don’t Refuse To Do Something
 Don’t Argue with Supervisors or
Co-Workers
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Personal Tasks
Computers are Not For Personal Use
 Keep your Cell Phone Off
 Friends and Family Members Shouldn’t Call You At
Work
 Do not Send Personal Emails
 Personal Phone Calls Should Not Be Made
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Proper Office Etiquette
If You Have Questions--Ask
 If You Make a Mistake--Tell Someone About It
(Don’t Cover It Up)
 Don’t Talk Too Much About Your Personal Life
 Don’t Make Enemies or Burn Bridges
 Be Professional and Ethical At All Times
 Only Take Credit for Your Work
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Proper Office Etiquette
Always Be Honest
 Respect Your Co-Workers
 Be a Team Player, Cooperate with Others
 Be Open To Suggestions and Constructive Criticism
 Be Responsible for Your Actions
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Have a Positive Attitude
Be Enthusiastic and Energetic and Portray Genuine
Interest
 Avoid Negativity
– Don’t complain, be rude, disrespect coworkers, act
unprofessionally, or gossip
 Exceed Employers Expectations
 Offer Suggestions, Become Part of the Team, Be
Reliable, and Be Honest
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Take Initiative
Ask for Things to Do
 Ask to Attend Meetings and Events
 Go Above and Beyond your Duties
 Don’t Be Afraid to Ask Questions
 Learn All You can About the Industry
 Get in the Information Loop
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Who Do I Contact If I Have
Questions or Need Assistance?
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Contact Career Services
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For San Diego Alliant Students:
– Contact Alison Bowes
– abowes@alliant.edu
– (858) 635-4565
– Visit the Career Center in M-8
Sample Internship Resume
Jane Smith
300 4th Avenue apt. 1 San Diego, CA 92103
mobile:(619) 555-0000jsmith@gmail.com
EDUCATION:
Master of Arts, Industrial/Organizational Psychology, Anticipated Completion: December,
2008
Alliant International University, San Diego, CA
Bachelor of Arts, Psychology & Social Behavior, 2005
University of California Irvine, Irvine, CA
Associate of Arts, Psychology, 2002
San Diego Mesa College, San Diego, CA
GRADUATE COURSES TAKEN:
Introduction to Professional Practice
Personnel & Work Psychology
Organizational Behavior
Organizational Theory
Pro Seminar in Industrial/Organizational Psychology
Cultural Diversity in Organizations
Human Resource Management
Work Motivation and Productivity
Performance Measurement, Appraisal, & Feedback
Organizational Change & Development
Social Psychology in Organizations
Advanced Statistics I
Data Management in SPSS
Principles of Research Design
Sample Internship Resume Cont’d
PROFESSIONAL EXPERIENCE:
Created and piloted a performance appraisal tool for expatriate managers
Conducted several interviews for projects in cultural diversity, human resource management,
work motivation & productivity, and organizational change & development
Created a mock RFP (research for proposal)
Power-point presentations for several classes in a variety of subject areas
Class room e.g. case study facilitation
Presentation at the WPA (Western Psychological Association, a division of the APA)
Volunteer work in mentoring/tutoring, event coordination, fundraising, facilitating handicapped
children and adults
STRENGTHS
Editing
Writing
Teaching
Presenting
International orientation
Microsoft Office Suite
Interpersonal communication
WORK HISTORY
Business English Teacher May 2005 – March 2006
XYZ Language Academy, Taipei, Taiwan
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Private teacher for business professionals
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Catered each class to fit students’ industries, position, and occupational responsibilities
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Prepared and edited presentations for XYZ’s human resources department for overseas
conferences
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Edited staff handbook (mission statements, visions/goals, team-building, moral-building, etc)
Intern Fall 2004
Acme Cross Cultural Community Center, Garden Grove, California
Questions/Comments