Health & Safety Unit Annual Report Fiscal 2013-14 and
Action Items for 2014-15
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People first -- we welcomed the following new members to our team in fiscal 2013-14:
o Jason Spetz is the new Patrol Sergeant in Police, Parking & transportation. Jason has
been with us several years as a Police Officer. Jason replaced Bob Starck who retired
last fiscal year.
o Adam Malean is the new Police Officer who replaced Jason Spetz in his old position.
o David Kile is the new Police Services Associate. David comes to Stout from Coca Cola
and the US Marine Corps. David replaced Debbie Dillon who retired last fiscal year.
o Rochelle Boos is a new Licensed Practical Nurse at Student Health. She comes to us
from Mayo –Red Cedar Clinic in Menomonie.
o Darcy Hover is a new Licensed Practical Nurse at Student Health. She comes to us from
Marshfield Clinic.
o Rebecca Hoeft is the new Chemical Hygiene Officer for Safety & Risk Management.
Rebecca is filling this position part-time, while also working part-time as Chemistry Lab
Manager, where she has been for several years. Rebecca replaces Tracy Glenz who left
Stout to pursue work outside of the safety field.
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The biggest story of the year has been the service excellence that all three of our departments
exhibited. Customer satisfaction is up, service calls are up, injuries are down, and several
major initiatives are in the works – all despite a bitter winter and tight budgets.
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Student Health Services moved closer to 3rd party billing this year. Questions from UW System
staff slowed down our implementation plans for billing by about one year, but we appear on
track for billing this fall, 2014. Also, SHS staff advised the Stout Student Association on health
insurance and “hard waiver” options. SSA then voted to support making health insurance
(with a hard waiver) a mandatory condition of enrollment at Stout. Stout was followed by
Whitewater student government who also voted for this idea. Following the SSA vote,
Chancellor Sorensen’s Cabinet also endorsed the hard waiver idea. Next up will be taking the
issue to the Board of Regents.
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Student Health had 5,535 patient-visits to the clinic this year, a slight decrease from last year.
They also conducted a student satisfaction survey again this year. The overall satisfaction score
for “Great” and “Good” service was a remarkable 95.8%, up from 93% last year! Congrats to all
of SHS on a great job. The main item for improvement in the survey is again the location of the
clinic. That item got the lowest number of positive responses. The future location of the clinic
remains on the capital issues list.
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Two of the three Health & Safety auxiliaries – Student Health and Parking – both ended the
year with a deficit. Health is about $ 160K in the red and Parking about $ 200K in the red. We
have plans to pull both accounts out of deficit – Student Health can return to the black in four to
five years with a combination of fee increases and 3rd party billing. Parking can return to the
black in the same time frame with a combination of debt service retirement and a wider array
of pricing options to stimulate permit sales. Our third auxiliary – Alternative Transportation – is
healthy and fine. We are working closely with SSA on all of our auxiliaries.
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Safety & Risk Management had a great year with the startup of the Safety Incentive Program.
This program is a partnership with the Safety & Workers Compensation Committee. The results
appear to be fantastic in that the number of injuries experienced by the programs’ teams is not
only down… it is ZERO since the start of the program nine months ago! S&RM is also working
with the committee on looking at online safety training software.
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Meanwhile, S&RM teamed up with Physical Plant to manage the water damage claim from the
great flood of June 2013. This water event affected the MSC, Jarvis and Administration. It was
Stout’s largest property loss since the windstorm of 1980.
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The Police, Parking & Transportation Department is as busy as ever. The transportation
program remains hugely successful as student ridership continues to increase. A lot of our
resident students on North Campus use the Stout Route shuttle, and a large number of
international students use the North – South Route through Menomonie. There are also some
signs that faculty and staff ridership may be increasing.
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Campus Police continue to work closely with the Dean of Student Office and the City Police
Department on alcohol and substance abuse issues. Despite one student fatality related to
substance abuse this past year, we remain encouraged that our numbers are better with respect
to drinking behaviors. And while our numbers of substance abuse arrests are not problematic,
we will put attention toward this issue in the years ahead since it appears that prescription drug
abuse is a growing concern, and could complicate our drug use patterns at Stout.
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PP&T also led our effort to replace the campus emergency alert system. We have replaced the
old Flashbrief system with a much more robust one by Rave Communications. The new system
is Stout-branded and is called “Stout Alert.” It is mandatory (cannot opt out) for all campus
email addresses, and has the added feature of letting students, staff and parents opt in for
personal electronic devices and non-Stout email accounts.
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Health & Safety continued to be the campus lead for compliance with Executive Order # 54, the
governor’s mandate on reporting child abuse or neglect. We collaborated with Human
Resources to implement an online training program that is going very well, and which is tracked
by ABC Signup. We also present EO 54 training to all new employees through the New@Stout
program.
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Please see the attached department reports for more information and statistics.
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Health & Safety’s Executive Director, Jim Uhlir, was involved with the following activities this
past year:
o Conferences: Campus Safety, Health & Env. Mgmt Assoc. -- moderated a session on
Laboratory Safety (national); UW Law Days (state); Wisconsin Asbestos Conference; and
UW Safety & Risk Management conference.
o Campus committees: Exec. Order 54 Implementation; Campus-wide Energy Committee;
Chancellors AODA Coalition; Safety & Workers Compensation; Tobacco-free Campus
Implementation; Capital Projects team, First Amendment (Free Speech) Protocol.
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Off-campus: Dunn County Community Health Partnership; Menomonie Robotics Club
(coached a team, refereed a VEX tournament and hosted a regional FLL tournament);
Menomonie Band Boosters; St. Joseph’s Parish Valet Service and church volunteer.
Health & Safety Unit Action Items for 2014-15
 3rd Party Billing Implementation (SHS)
 Health Insurance Initiative for Hard Waiver Mandate (SHS)
 Online safety training modules (S&RM)
 Revitalization of campus Clery Act/ SaVE Act/ Title IX compliance program (PP&T)
 Marketing initiative for the Alternative Transportation program and implementation of new
Parking permits (PP&T)
STUDENT HEALTH SERVICES:
STAFF ACTIVITIES/HUMAN RESOURCES
2013-2014 Staffing
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Physicians:
 Erin Hall Rhoades, MD and Alexandra Hall MD completed their 2nd year
at SHS.
 Dr. Hall Rhoades full time academic position appointment 5 days/week.
 Dr. Hall is 20% academic position = 2 half days/week (Monday &
Thursday AM).
Psychiatrist:
 William Platz MD completed his 3rd year at SHS.
 Scheduled 2 days per month. (Friday) academic position.
Advance Practice Nurse Practitioners:
 Dana Bessen, Adult and Family Medicine Certified Nurse Practitionerfull time appointment academic position.
 Laura Cragin, Women’s Health Certified Nurse Practitioner-full time
appointment academic position.
Register Nurse:
 Lisa Raethke, RN, completed her 2nd year at SHS. Her primary function is
triage nursing. Lisa has a full time appointment academic position.
LPNs
 Darcy Hover, appointment began on September 3, 2014.
 Rochelle Boos, appointment began on October 5, 2014.
 Lexi Marsh, appointment began on October 21, 2014.
 All positions are 75% annual/100% during academic year.
LTE –Medical Assistant 2:
 Lexi Marsh retitled from MA 2 to LPN.
 Stacy Nygaard provided weekly front office coverage for staff maternity
leave, etc.
Medical Technologist:
 Vicki Wampole, MLT (ASCP), MT (HHS) - 75% annual/100% during
academic year.
University Service Associates:
 Kristi King, Purchasing/Budget Ops.
 Nancy McClain, Office/Receptionist Ops.
 All positions are 75% annual/100% during academic year.
Graduate Assistant-Health Promotion Specialist:
 This is the 1st time SHS hired graduate assistant.
 Chelsey Weierke coordinates the peer health education program,
beginning August 2013.
 Julia Haas hired as LTE to assist with transition of professional position
to graduate assistantship.
Peer Health Educators-Student Employees: Justin Foss, Brittany Scharmer,
Amanda Puent, Emily Parent, LaNae Maass, Tiffany Lauersdorf, Hannah Mead
and Lauren Kortbein
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LaNae Maass and Lauren Kortbein resigned position for 2013-2014.
Hired Cassidy Capriglione in August 2013.
Justin Foss and Hannah Mead resigned Fall 2013.
Amanda Puent graduated in December 2013.
Tiffany Lauersdorf resigned Spring 2014.
Brittany Scharmer and Cassidy Capriglione graduated in May 2014.
Hired the following students for employment in Spring 2014: Stephanie
Hintz, Hannah Johnson, Heidi Lochen, Jamie Pronschinske, and David
Sperling.
Designer-Student Employee:
 Ryan Smith, hired August 2014, resigned September 2014.
 Emily Gawronski hired September 2014.
Search and Screen Committee
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License Practical Nurses: Recruitment for full time position occurred during the
summer 2013.
 Darcy Hover, LPN and Rochelle Boos, LPN accepted position.
LPN retitled from original hire of Medical Assistant 2 to LPN.
 Lexi Marsh, LPN.
Summer Youth Camp Health Care
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Stacy Nygaard, MA2, hired for summer camps June-August 2013.
Staff Training and Continued Education
SHS staff encouraged to participant in continuing education throughout the year via professional
readings, attending conference, workshops, teleconference, webinars, etc.
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All professional staff maintains current licensures and certifications in their
select discipline (APNPs, RNs, LPN, and MDs).
Opening Week Annual Training: In house
 Confidentiality, Risk Exposure Plan, TB screening, AED, Fire Safety/Fire
Evacuation, Severe Weather and Evacuation
 Blood borne Pathogen Training online conducted via Stericycle.
 N95Fit Testing.
 Point of care training provided by Vicki Wampole, MLT to APNPs, RNs,
CMAs in the following areas: throat and UA culture set-ups, Clinitek UA
dipsticks with the Clinitek Status, glucometer (Contour) and pregnancy
testing.
 Point of care training provided by V. Wampole, MLT to APNPs in wet
preps.
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Tuition reimbursement for 3 credit course at 75% granted to Kristi King,
University Services Associate spring 2014. She is pursuing BS in Health
Information Management (HIM).
OPERATIONAL AND PROGRAMMATIC
Administration Highlights
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SHS organizational chart was redefined-Appendix A
Funding Model:
 SHS is funded through student segregated fees, fee for service billing
and grant support.
 Health Fee for 2012-2013 4.28/credit = 132.20/15cr. 3%
increase for 2013-2014
 Approximately 97% of SHS expenses are personnel costs. The remaining
expenses are largely made up of supplies, services and medications.
 Resurrected 3rd Party Insurance Billing progress:
 Insurance Contract Agreements: Anthem/Blue Cross-Blue
Shield, Health Partners of WI, Humana, Medica, and WEA.
 Training for coding and billing set for August 2014, anticipating
3rd Party Billing to commence Fall Semester 2014.
Electronic Medical Record (EMR) system unique to the provision of student
health services and securing sensitive health information was implemented.
Went “live” September 3, 2014.
 A team from UW Stout Information Technology supports the Point and
Click electronic health record software, consults on new and modified
operational and workflow procedures, addressees software and
hardware issues, and maintains full utilization of the electronic health
record systems. IT actively monitors the networks and systems for
security threats and intrusions.
 Addition of medication dispensary module in 2nd semester
 Test and implement new releases of Point and Click electronic
medical record software.
 Implement “self-check” Fall 2014. Received funding through
student technology fee.
Student Health Insurance Plan: SHS increased its involvement in the selection
of student health insurance plan. Quality plans remain an attractive option for
students as emerging issues in family plans increase, i.e. high deductibles plans,
loss of employer coverage, increase cost to insure young adults. Humana was
selected as the student health insurance plan with annual premiums just below
$1500 for students. Plan is Affordable Care Act compliant. Approximately 40
students enrolled for 2013-2014.
Budget and Finance: Continued work with IT, Admissions, Bursar’s Office,
Campus Card, Procurement Office, and Business Office for the following:
student eligibility/distance learners, billing and cashiering, purchasing services,
travel administration and grant administration support.
 Point and Click Software: eligibility, billing/billing statements,
cashiering.
Online Travel Administration.
FPOS Grant processes.
Insurance billing for students covered by student health insurance plan
and international student plans.
 Shifted ordering of medical supplies/medications to RN.
Policy Committee: The policy committee continues to meet to review, revise
and develop policies and procedures for operations. Focus on subgroups,
governance and emergency policies were the direction of the committee this
year. This committee is aligned with the Accreditation and Association
Ambulatory Health Care (AAAHC) standards
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Clinical/Medical Services Highlights
UW Stout Student Health Services provides timely medical to minimize the impact of illness on
the students’ academic pursuits. Students are able to access SHS within 24 hours for acute
illnesses, and injuries. Students with ongoing medical needs, SHS provides continuity of care
and coordinates specialist care within the community when needed. 40% of the UW-Stout
students received medical services at SHS in 2013-2014. Medical services strive to provide the
best care through continuous improvement processes. Improvement processes include audits
to compare with best practice benchmarks, follow ups and clinicians attending educational
activities. Explore the use of EMR to further enhance the ease by which students obtain care
and services: self-check, web-based appointment scheduling, and disease management.
=======================================================================
Total Visits: 5535
Total No Shows: 202
Total Cancels: 888
Unique Students: 3175
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Top 10 Diagnosis
 Contraceptive Management
▪ Routine Physical Exams
 Pharyngitis
▪ Sexually Transmissible
Infection Screening
 Upper Respiratory Infection
▪ Depression
 Anxiety
▪ Sinusitis
==============================================================================
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WINTERM Staffing: 1 clinician, 1medical support personnel, 1 office staff
Ongoing review of OTC offerings. Expanded internal condom dispensary to selfserve including variety of condoms,
Eating Disorders: Expanded eating disorders treatment.
Women’s Health:
o Increase access to contraceptive services by separating the need for physical
exam from the need for contraceptive prescriptions.
o Ensured adherence with changing guidelines for pap screening.
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Increase demand for long acting reversible contraception methods.
(IUD/Nexplanons)
Discussion re: Elle. Beginning Fall 2014 offer Plan B and Elle for emergency
contraception.
Psychiatry Services-Offered 2 times a month at SHS. The Psychiatry Service is to provide
routine and urgent psychiatric evaluation and treatment of UW Stout students; consult,
collaborate and refer to other medical health staff internally and/or with select
community providers.
Summer Youth Camps: Continue to provide medical supervision of summer youth
camps. Coverage is provided on site for youth participants in summer educational
programs in accordance to DHS 175. Programs/Camps included 2 weeks TEACH, 3
weeks PreCollege and 4 weeks STEPS. Approximately 300 youth participated in
residential programs/camps.
Sports Medicine: Formalized relations for concussion clearance, sickle cell trait, and
ferritin screenings.
Transgender Care: Increase number of patients seeking care/guidance.
Peer Health Education Highlights
The Peer Health Education program completed its 10th year. Total cost of program for FY is just
under $10,000. Approximately 97% of SHS expenses are personnel costs-student employment.
The remaining expenses are largely made up of supplies. The wide range of programs and
services includes sexual health, nutrition, yoga, stress management/mediation training, sleep
management and healthy living. Programs and information are offered to students to review
their personal habits and to improve their health or to address specific concerns. Peer Health
Educators presented the majority of programs in the residence halls reaching over 500 students.
Peers also sponsored and/or involved in campus-wide programs that reached over 1100
students. Staffed information tables at the Memorial Student Center and Commons. These
events included “Monday Campaigns”, Food Safety and Health Services.
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Peers are BACCHUS Certified Peer Educators.
Mandatory Weekly meetings held throughout the year.
Weekly meetings held with UCC Outreach Staff.
Quality Improvement
Quality management and improvement are reviewed monthly by the Quality Management and
Improvement Committee for relevance, and alignment with quality guidelines, professional
standards, and regulatory requirements. This committee is aligned with the Accreditation and
Association Ambulatory Health Care (AAAHC) standards.
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Ongoing department-based chart reviews and data analysis designed to identify SHS
performance and opportunities for improvements. 2013-2014 Chart Reviews/Peer
Reviews x 4.
 Documentation of allergy, medications listing matching health history form.
 Diagnosis and treatment of sinusitis
 Documentation of follow up on positive cases of chlamydia.
CLIA Inspection—10/216/2013. No deficiencies
Laboratory QA/QT
 All QA/QT activities completed and passed
Emergency Drills x 4
 Hyperglycemic drill
 Emergency communication via bell
 Fire Evacuation x 2
Decreased numbers and less concerning significant events reported this year.
QMI conducted 3 survey during the academic year
 Healthcare Personnel’s Perceptions of a Culture of Safety
Findings: As an office, we achieved scores significantly above the national mean
in 11 out of the 12 categories, a vast improvement from last year where we had
5 categories above the mean, 3 at the mean and 4 below the mean. We made
gains in all categories except for Staff Training, which showed an 8 point
decrease. Areas where we made the biggest gains were as follows: Office
Processes and Standardization (31 point gain), Patient Safety and Quality Issues
(25 point gain), Communication Openness (25 point gain) and Information
Exchange with Other Settings (21 point gain). We are still lagging behind in
Teamwork but had an improvement overall, moving up to 77% from 66% the
previous year with the national mean being 82%.
Discussion: We are striving to provide excellent and safe care to our patients
and this is corroborated in the study. A limitation for this study overall is the
changes in personnel between last year and this year. One of the biggest
improvements we’ve made in terms of safety has been implementation of an
electronic medical record. In last year’s study there were areas of concerns
about quality and safety which were directly related to having paper charts. We
continue to actively pursue a quality improvement agenda, evaluating
significant events and making changes where necessary. Teamwork may build
over time. Developing a culture where everyone is willing to help others is a
goal which we will continue to work on. We may need to pursue team building
activities or other activities to foster growth in this area.
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Student Health Services (SHS) Spring Patient Satisfaction Survey
Findings: This was an overwhelmingly positive survey, even better than our
2013 Patient Satisfaction Survey. Our average overall patient satisfaction rate
was 95.8%, up from 93% last year. We reached at least 91% for the Great/Good
in all categories with the exception of “location”, and “collection of payment or
money”. Our “staff positive rating” was very impressive, ranging from 96%-
98.5%. Our highest cumulative satisfaction was in the “Facility” category –
100%! Students like our care, they like our building, they like the ease and
convenience of getting in to be seen. Another interesting finding was that,
although we tend to be a regional university, a full 75% of students stated that
we were their usual source of health care, unchanged from last year. Our
biggest gains were in “Time in waiting room” which improved from 85% to 98%,
waiting for test results which jumped from 82% to 96% and there was a slight
gain in the check-in and check-out categories, up 3% from last year. Our
location was the lowest score of any in our survey. As we might imagine, North
campus residents loved our location, South campus residents were less happy.
Like last year there were some students who wanted expanded hours – either
later in the day, weekends or while we are on break. 99% of students would
refer friends to us, up from 96% last year – a truly amazing number in a patient
satisfaction survey
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Student Learning Survey: Student Health launched a pilot study to measure
whether students believe they learned something during their medical visits.
Results: 100% of patients who filled out the questionnaire indicated that they
learned something during their medical visit to UW-Stout SHS. A total of 209
surveys were returned. Of those surveys, there were 519 total responses to
what students had learned. The most common thing that students learned was
“something about symptom treatment or self-care” (128), followed by
“something about my illness or medical condition” (113), “something about
medications” (104). Less frequent responses were “something about my body”
(86), “something about how to get medical care” (46) and “something about
how medical offices work” (21).
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SHS Staff Identification Badge Study: Staff are required to wear ID badges
during work hours/shift. First study revealed 50% of staff wore their ID badge.
Second study revealed 75% of staff wore their ID badge. The study was
conducted as a random study, data collected via visually by Erin Hall Rhoades.
MARKETING AND CAMPUS HEALTH COMMUNICATIONS
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Hired a student designer/marketing specialist.
Marketing and Communication included printed and electronic materials,
student emails, social media and web communications. Highlights: Internal
signage, flu shot campaign, wellness fair, and bulletin boards.
STUDENT HEALTH 101: 38% of the student population accesses this material
 86% of students polled responded that they learned something that
they would apply to their daily life
 47% of students polled responded that they had seen or read something
in Student Health 101 that caused them to want to get involved on
campus, ask for help, take advantage of campus resources, or otherwise
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improve their health.
LTE hired to facilitate Social Media and electronic publications.
ACADEMIC/CAMPUS AND COMMUNITY PARTNERSHIPS
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ASLS Web Masters group –K King
Athletic Training Department – Erin Hall Rhoades, MD
Camps and Conferences Committee-J. Ramaeker
Campus Business Managers – J. Ramaeker, K. King
Chancellor’s Coalition on Alcohol and Other Drugs – J. Ramaeker, Erin Hall
Rhoades, MD
o Counsel on Veterans Services-J. Ramaeker
o ImageNow Workflow Users Group-K. King
o International Student Orientation-D. Bessen, L. Cragin
o International Student Health Insurance-J. Ramaeker, Erin Hall Rhoades, MD
o LBGQT Department-SHS Staff
o Mayo Clinic Health System-Red Cedar Patient Advisory Committee-J. Ramaeker
o Mayo Clinic Health System-Menomonie: Courtesy Privileges: E. Hall Rhoades,
MD
o New Student Orientation Sessions-SHS Staff
o Student of Concern Assessment Team – J. Ramaeker
o Tobacco Free Campus Committee-J. Ramaeker
o Study Abroad Student Travel Advisory-L. Cragin
o Student Health Insurance Plan-J Ramaeker, E. Hall Rhoades, MD
o Student Life Services Weekly Meetings- J Ramaeker, E. Hall Rhoades
o University Counseling Center- Erin Hall Rhoades, MD
o Wellness Committee-J Ramaeker, Co-Chair
Admissions Counselors SHS Orientation and Tour-SHS Staff
Campus Engagement Sessions-SHS Staff
Information meetings with the follow university departments/offices/community etc.
 University Counseling Center, meet & greet,
 Admissions and Counselors
 Multicultural Office
 TB Screening (QTB) International Students
Collaborated with Athletic Department, specifically X County Coaches and student
athletes screening ferritin levels.
Collaborated with the Athletic Training Staff, specifically for Sickle Cell Anemia
records/findings.
Flu shots offered to students and campus community. Approximately 300 flu shots
administered. All shots were given at SHS.
Campus Wide Wellness Fair, held in Johnson Fieldhouse, April 2014. Over 700
attendees.
Continued discussions with Vice Chancellor of Administration Services and Student Life
re: mandatory health insurance.
FACILITIES
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SHS consists of approximately 5500 square feet of 1st floor space.
Began discussions and planning for SHS to become part of the Physical Education,
Athletics, Recreation and Student Health Services building expansion.
 SSA supportive of SHS moving to the expansion/remodeling of facilities south of
13th avenue. Encourage movement of SHS to occur sooner than the 10 year
plan.
Held 2 facility emergency drills: Fire evacuation.
Annual training on building evacuation, fire extinguisher use.
Remodel of the front office.
Move nursing office to 106 from 112.
New computers were installed in all exam rooms for EMR.
New Hematology analyzer for Laboratory.
OUR MISSION TO YOU
"The Student Health Services Staff at the University of Wisconsin-Stout is committed to promoting and
maintaining a healthy campus community."
SAFETY AND RISK MANAGEMENT
Annual Report
2013-2014
1. On October 1, 2013 the Safety & Workers Comp Committee – with program support from our
office -- kicked off the campus Safety Incentive Program. Since that starting date we have had
zero OSHA recordable injuries resulting in more than 3 day off of work for the departments that
fall within the Safety Incentive Program. Stout had four OSHA recordable injuries that did not
fall within the program. 2012-2013 there were 16 and in 2011-2012 there were 30.
2. This past year our previous Chemical Hygiene Officer moved on to a new career and we hired
Rebecca (Becca) Hoeft as our new Chemical Hygiene Officer. In addition to her responsibilities
as the Chemical Hygiene Officer, Becca will act as the Chemical Technician for the Chemistry
Department and assume many industrial hygiene duties for the campus.
3. The department is working with the Safety &WC Committee to transition to more on-line Safety
Training starting in the 2014-15 FY although we introduced it to many areas in 2013-14 FY.
Many campuses within the UW-System have been using on-line safety training. A trial
subscription was purchased from SafetySmart and will be reviewed by a supervisors focus
group. SafetySmart is a web-based safety training and compliance management service. They
make it simple and easy to manage compliant and effective safety programs with sophisticated
software and tools. In addition to on-line training, SafetySmart keeps training records, has
posters to reinforce the training message, newsletters, videos and quizzes. The focus group will
also review the new State of Wisconsin online safety modules provided by Vivid, Inc. A
recommendation will come from the focus group in FY 14-15, to use one of these systems, or a
better one, if cost effective.
4. On June 21, 2013 UW-Stout experienced a heavy downpour of rain in a very short period of
time. The end result was significant damage in the basement of Jarvis Hall along with minor
water damage on the ground floor of the Memorial Student Center and the basement of the
Administration building. The cumulative effect of this flooding resulted in UW-Stout’s largest
insurance claim to date, paying out $1,279,080.86 with an estimate of $38,526.06 yet to be
paid. We have also heard that property insurance premiums are going up System-wide due to
an apparent increase in the frequency of flooding and windstorm events. System is appointing
a task force to look at this issue.
5. The Safety & Risk Management department worked closely with the campus Safety and Worker
Compensation Committee which has been a very active committee over the past year looking
closely at pedestrians crosswalks, the campus safety culture and helping develop a Supervisor
Safety Evaluation Form.
6. Dean Sankey gave two presentations at the April UW-System Risk Management Conference.
One presentation was on Stout’s safety initiatives and the other on the safety program within
our Art Process Lab’s, Woodworking & Machine Shop. Other UW Campuses have requested
more information on these programs. Staff from the UW-Madison Safety Department will be
coming to Stout to visit the Art Process Lab in hopes of improving safety within UW-Madison’s
Art Department. Dean has been asked by the UW-System Risk Manager to give a presentation
at the state DOA Risk Management Conference in Madison in November.
7. One of our goals was to increase the amount of safety awareness on campus. This past fiscal
year we had 24 safety concerns reported to our office as compared to 15 the previous year and
only 7 the year before that.
8. We actively disseminated a variety of slips/trips/falls educational materials on campus over the
past fiscal year. Three different posters were handed out in phases throughout the winter
months along with table tents and "Tread Safely This Winter" penguins. Slips/trips/falls
significantly declined from the previous year.
9. Safety & Risk Management has been working with the Menomonie Fire Department for
Confined Space and Fall Protection training on campus this summer.
10. This past fiscal year we processed 35 Certificates of Insurance. Last fiscal year we only
processed 17.
11. This past fiscal year more camps and clinics have come back to UW-Stout. We processed 902
campers as compared to only 482 last year.
20132014
20122013
20112012
20102011
20092010
Risk Management
Driver
Authorizations
Processed
759
615
586
453
523
Driver
Authorizations-staff
updates
239
126
89
80
91
Ergonomic
Assessments
6
4
7
3
5
Fire Alarms
40
51
26
35
32
Liability - claims
3
1
2
0
2
State Property
claims
6
13
10
10
11
Vehicle Accidents
7
2
10
6
0
Worker
46
61
42
63
48
Compensation nonrecordable
Worker
CompensationRecordable
4
16
30
27
24
Fluorescent Bulb
Recycling
$1793.91
$1311.73
$1482.79
$1454.18
$999
Hazardous Waste
Shipments
$4859.48
$4535.45
$3978.06
$6317.10
$5183
4
1
3
1
3
Training – #
employees
224
677
1082
1099
1347
Training - # of
sessions
12
30
17
47
33
Hazardous
Materials
Safety
Inspections - see
attached schedule
Special notes: 

Largest insurance claim on campus to date
 SafetySmart Online Training
Safety Incentive Program Implemented-2 levels achieved
 New Chemical Hygiene Officer
FY 2013 - 2014 Annual Report
Police, Parking & Transportation
University of Wisconsin – Stout
Staff Activities & Human Resources



NEW: After several key retirements we had a significant change in our staff.
o David Kile was hired as the Police Program Associate
o Officer Jason Spetz was promoted to Patrol Sergeant
o Officer Adam Malean was then hired to fill the open patrol position of Jason Spetz
NEW: LTE Officer Mitchell Checkalski was hired during this term
MOVING ON: LTE Officer Lee Weiland resigned due to inability to offer us hours. LTE Officer
Jake Winkler resigned due to getting a full time police job at a different agency.
Highlights related to Police Operations

Community and Crime Prevention projects/programs
Orientations and campus safety programs including discussions on campus emergency
notifications and WP violence prevention for various staff groups including, Tour Guides,
International Students, New students and parents, RA’s and HD’s, MSC building supervisors,
HDFS staff meeting, Pre College student participants, etc.
Officer Corey Hein has worked with the Child & Family Student Center staff for several years. He
continues to work with the staff on physical security of the day care center, but creates
wonderful relationships with the kids at the center. He is “Officer Corey” to all the kids.
We continue to work closely with other community members, most specifically the Menomonie
Police Department. Chief Eric Atkinson directed patrol officers to increase their foot patrols in
the downtown business district. Stout patrol officers will join city officers on foot patrols during
evening hours. This activity has increased awareness and connectivity with students and
community members. Officer Lisa Pederson also partnered with MPD to provide a community
wide, women’s self-defense program that was presented at the Menomonie Senior Center.
5K Run from the Cops event. It was our first annual event working in partnership with the WIAC
DIII athletes on campus. Both law enforcement and NCAA DIII have partnerships with Special
Olympics. The 5K run 1Mile walk started at 11pm on a Thursday night at the MSC. Officers from
UWSPD, MPD and Dunn County Sheriff’s office had the opportunity to run “after” participants
and, if caught, participants received a green “busted” sticker. The race ended at the soccer field,
on campus. This fun activity increased awareness and created a positive partnership with not
only our athletes, but students and community members throughout the year. Anecdotally,
officers heard from students, “hey, I ran from you and you didn’t catch me” and that started
conversations throughout the year. WIAC has contacted us to continue this activity in the
beginning of the 2014-15 AY.
In the calendar year of 2013, our officers responded to 3,847 calls for service.
Officer Pederson continues to offer CPR and AED trainings for several programs and units
throughout campus.
We created a Twitter account @StoutCops and continue to increase our followers. We utilize
this, along with our Facebook page to communicate with campus and the community about our
involvement and notices that affect campus.

Clery, Title IX/SaVE act compliance
Chief Walter attended a 3-day advanced Clery Compliance training held at UW Madison by D.
Stafford & Associates. From that training, the campus is now members of NACCOP, a new association
focused on Clery Compliance Officers. We created a Clery Compliance Committee and that has met once
with individual meetings with various units.
A team of five university members will be attending the inaugural training for Clery Compliance
officers in Baltimore in July, 2014.
A project timeline will be created to identify roles and responsibilities to complete and publish
the required Annual Security Report (ASR) in compliance with Clery and most recent
VAWA, SaVE
act requirements.

Campus Emergency Notification
We received notice from our campus emergency notification company that they “went out of
business” and apologized for any inconvenience. At semester break, we created a group to determine a
new campus emergency notification system. After review, campus signed a contract with Rave Wireless
and created StoutAlert. This system is integrated and allows us to communicate with campus in various
methods. It “speaks” directly with campus PeopleSoft and AccessStout, where email addresses and cell
numbers are populated into the system. Users cannot “opt out”, but they can remove their cell phone
for text messages. Our communication to campus has been robust and we will continue to market
StoutAlert, encouraging users to add cell numbers and additional email addresses.
As a result of the Clery Compliance requirements, discussion has included the fact that we will
need to increase the messages to campus in the Timely Notice definition. We will have an increase in
messages being sent to campus to notify our community about incidents and providing them with tips
and ideas on how to stay safe on campus and in the community.

Death Investigation including Opiates and Oxycodone
We worked closely with the Menomonie Police Department and County Medical Examiner
during the death investigation of student Jessie Jenson. She lived off campus. The death investigation
resulted in an arrest of a non-student.
Two items rose to importance on cases such as this. First, communication out to the campus
community related to a death, and most specifically, one that involves a criminal or police investigation.
Second, there is an increase of Opiates, Heroin and Oxycodone abuse in our community. An item in the
Chancellor’s Coalition was added for 14-15 to include awareness and information to the campus
community about these issues. A heroin/opiates summit has been scheduled, being hosted by UW Stout
PD, on campus, for late July, 2014 to start discussion regarding community awareness, enforcement
efforts and communication. Chief Walter will then continue the dialogue to focus to on campus and our
related community.
Highlights related to Parking Operations:

Property Acquisitions/Updates
As articulated in the past, we have had a property acquisition “plan” for parking services. These
included:
 Sperstad property on 11th Ave West – in the process of purchase
 O’Brien property on 12th Ave West – we now own and is being temporarily used by
housing for Hall Directors when displaced during construction projects. Known as
Pacifica House.
 Lall property on North Campus – this property site is being used for the campus garden.
A portion of that building will be used for storage for the garden needs.
 Swoboda property on North Campus – currently not on the market but is the last
property being considered by parking services.
Within our current footprint and needs of paid permit users, we do not see any additional
property acquisitions through parking in the near future.
It is important to note that parking services will need to continue to be in the discussions
regarding the planning and development of additional rec. complex facilities.

Update on 12-13 Internal Goal – evaluate our current commuter permit system to assess the
need to change/adjust
We hired Masters Science Applied Psychology – concentration in industrial and organizational
psychology student Jane Rook. Jane surveyed campus with a very high percentage of respondents.
Questions asked related directly to the needs of individuals that would drive to campus during the day
for work, classes or resources. After surveys were completed, from a random pull of respondents, she
performed focus groups. We are working with Jane to get our final document to report to the division.
We internally surveyed continuing students that will live in the residence halls on North Campus.
As a result of that survey, the 14-15 housing permits will offer three options. One is a general housing
parking permit (that we have always offered to those living in the residence halls). The second is a North
Campus residence parking permit that allows for the customer to also drive to campus and utilize their
permit as a commuter. The third is a reserved parking area (much like commuter A-Zone permits) that
allows for the user to also drive to campus and utilize their permit as a commuter. Many students who
live on North Campus indicated that they have internships or jobs off campus in where they need to
drive to a different location soon after attending classes. This will allow for residence students to have
more choices in their permit purchases.
The evaluation evolved from a decrease in permit purchases. We are attempting to identify
customer needs and assess whether or not we can create parking options/product to meet more needs.
Although, at this point, we have structural in balance of parking to fund self, related to our revenue base
to our existing costs. Our significant costs are bond payments though, that will drop in the next year or
so. It is important to note that we need to look closely at any additional costs/bonds.

Increase and enhancement of E-Services to campus community
This year involved extensive involvement of staff in working directly with our parking RMS
vendor to implement a full on-line permit sales process for the 14-15 academic year. This includes
utilizing our campus databases to populate the parking RMS to define/allow permit purchases that are
appropriate for the customer type. For example, on campus resident students who live on North
Campus are only allowed to purchase a North Campus residence permit. This system should reduce data
entry by our office staff, making updates to addresses, vehicle types, plate numbers, cell phones, etc. to
be done by the customer through a portal with their Stout log-in and password to a customer
information page. This system will also mean that all parking permit payments will be done either with
a credit card, charged to a student billing or paid through payroll deduction.
Almost 100% of all parking citation appeals are done on-line through our system. In very limited
cases, a customer will request to hand write an appeal due to inability in having internet or computer
access. We have in increase in parking citation payments being made on-line through this system. We
continue to have a reduction in the amount of cash handling in our office.
Highlights related to Transportation Services

Bus ridership and routes
The Eau Claire bus route was added. There is a minor cost to ridership, but it moves between the
two cities four times/day.
Student government voted to increase segregated fee rates to cover a bond payment to Dunn
County Transit for a new bus for the Stout Route. The bus is being ordered and it is planned to start
being used during the 15-16 academic year.
Additional city only routes are being used by students. This includes a north/south and east/west.

Marketing and awareness of the services
In working closely with SSA, a transportation marketing manager student employee has been
hired. This position will work closely with transportation services and sustainability to work on
increasing ridership and awareness of services.
2014 – 2015 Academic Year Internal Initiatives/Goals




Department of Education/Federal Title IX/SaVE Act/Clery requirements
Create Police & Parking Advisory Board
Heroin/Opiates and Prescription Drug use/abuse responses/prevention
Parking Permit changes
o Implement reserved Housing permits
o Evaluate survey results and implement
o Implement E-permit process with daily charge
 Transportation
o Increase ridership of bus routes
o Review potential incentive programs for alternative transportation
o Review and enhance marketing and awareness of programs
o Implement a car-share program on campus