Global Business #2 April 16, 2012 Dept of Technology Management for Innovation (TMI), Graduate School of Engineering Professor Kazuyuki Motohashi 工学系研究科 技術経営戦略学専攻教授 元橋一之 http://www.mo.t.u-tokyo.ac.jp Today’s class • What is business strategy? • What is global business strategy(CAGE) • AAA framework Business Strategy • Mid or long term direction of business to achieve sustainable economic returns (corporate value) – Strategy: military terms, back to Sun’s “The Art of War” – MOST • • • • Mission: like “Sony is pioneer”, Objective: More concrete goal of business, corporate Strategy: Short description of how to achieve goals Tactics: Business unit level activities (often not documented) • know your enemy, know thyself, and you shall not fear a hundred battles – External competition and internal competitiveness – 3C of corporate management :Competitor, Customer, Company Business Strategy Analysis: SWOT Positioning School (by M. Porter): External competition focus RBV(Resource Based View) School: Internal competitiveness focus V(Value), R(Rarity), I(Imitability), O(Organization) Strategic Planning Articulation of Strategic Goal Ex. creating new customer value Evaluation Conducting logic tests (3C, SWOT analysis) Strategic Options Needs change? ex. low cost strategy? Selection Communication Execution Pitfall: picking up bits and pieces China: Factory or Market? Why global strategy is different? (CAGE) • Cultural Distance: language, customs, religion, cultures etc. • Administrative Distance: regional integration administration (FTAs), currency, common suzerain state, political dispute • Geographic Distance: physical distance, time zone, • Economic Distance: per capital GDP, wages, living costs Value Creation by combining Adaptation, Aggregation, Arbitrage India vs China from US viewpoint Ghemawat(2007) AAA: How to manage “distance”? Adaptation:Customization of product or services to local market: McDonald’s vegiburger in India, soundless and compact fridge in China (by Panasonic)… Aggregation:Globally (or regionally) standardized product and services: Toyota’s pickup tracks for SE Asia, Apple i-phone… Arbitrage:Making profit out of distance: Infosys, UNIQLO…. AAA Triangle by P. Ghemawat Shift of global strategies Ghemawat(2007) Global Strategy Making • Factory or Market?: Supply side story or demand side story or both? – Arbitration is not only for manufacturing process but for various kinds of activities called off-shoring • Aggregation or Adaptation: – Marketing concept: market segmentation and targeting (or global market?) Value Chain by M.E. Porter Value Chain and Global Strategy AAA and value chain Arbitrage Production Off shore site Sales, services for local customers Local for local Adaptation for local customer HQ for local Off-shore R&D R&D Aggregation for global customer HQ for global HR, marketing and technology strategy, procurement Mother factory Customer type and global strategy B2C B2B Goods Automobile TVs, cosmetics Parts Ind. Robots Steel Services Financial Retail HR service BPO Package (system integrator) IT System integrator B2G2C Subway, Water Basically, adaptation to the customer Some arbitrage, but some not TBD Case material: China and India • India: factory or market? Please provide at least one example in each Quadrant of factory or market matrix. • Pick up one industry of your favorite. Discuss attractiveness in India over China by CAGE framework. • Then develop your global strategy plan based on AAA framework (which “A” should you put your focus on?)