Mentorship Program
Xerox Young Professionals
Mentoring Program Overview
December 11, 2008
Today’s session will
Call in number:
Intelnet: 8*303-3000
Toll Free: 1 (877) 631-0134
Participant code: 20453475
be recorded and
available for replay
in a few days
Mentoring Program
Xerox Young Professionals
Mentoring Program Overview
December 11, 2008
Agenda
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Welcome from Carole Bakhos (5 min)
Introduce the program team (5 min)
Program Overview (15 min)
Discussion topic (15 min)
• "How to experience a successful mentorship"
» Q&A's (15 min)
» Wrap-up – Carole Bakhos (5 min)
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Program Administrators
Carole Bakhos
Xerox Young
Professionals
Chair
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Pinyo
Bhulipongsanon
ACT Vice
President and
Executive
Secretary
Patricia Hill
TWA Mentoring
Program Chair
Megan
Thompson
Margaretta
Williams
MCWA
President
TWA Member /
BWLC Secretary
Objectives for Today
» Share program design
» Demonstrate web-based mentor search
» Learn what makes a successful mentoring
relationship
» Respond to questions
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Program Design Overview
Mentee Perspective
Create
Mentor
Scout
profile
Search for
mentor using
profile data
Initiate
mentorship
Request a
mentor;
personalize
message with
why you chose
them
Sustain
mentorship
Receive accept
/ decline
message
Close
mentorship
Expect to drive the relationship.
This is your career and you own your development process!
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Program Design Overview
Mentor Perspective
Create
Mentor
Scout
profile
Receive a
request via email
Initiate
mentorship
Review
requestor’s
profile; accept
or decline
Sustain
mentorship
Provide
feedback
regarding your
decision
Close
mentorship
Expect to spend at least one hour every 4-6 weeks per mentee.
This is more than an exploratory interview!
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Program Guidelines
 Prospective mentees request participation
through a program administrator
 Mentee should request mentorship through the
tool within 2 months of creating their profile
 Mentor accepts or declines the request within two
weeks
 Mentorship is closed by mentee when objectives
are met or program team closes after 12 months
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Mentoring Program
» When to Use
» Establish a relationship to
explore topics such as:
• Career Planning
• Leadership
• Networking
• Xerox culture &
processes
• Work/Life Balance
» When not to use:
» Quick “how to” questions
» Expectation of
“sponsorship”
» Too busy / unable to
commit to a mentoring
relationship
The mentoring program is one of many tools for managing
your Personal Development / Career Development Plan
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Mentoring Program Status (12 Nov 08)
Since 29 Sept:
198 Total Participants: +6 Mentors; +5 Mentees; +4 Both
Activity driven by mostly BWLC Program Launch
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Demographics (12 Nov 08)
Mentors by
Geography
(top 10)
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Mentees by
Geography
(top 10)
Mentors
by Org
(top 10)
Mentees
by Org
(top 10)
Demographics (12 Nov 08) (cont’d)
Mentors by Gender
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Mentees by Gender
Demographics (12 Nov 08) (cont’d)
Mentors by Race
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Mentees by Race
Demo – Web tool
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Mentoring Documents
Search Functionality
Notes Feature
Goals Feature
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poll
How many of you have been mentors before?
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Why Be a Mentor?
»Develop leadership skills
and build confidence
»Gain a different perspective
»Add to your professional
network
»Help develop future leaders
»Know you had an impact on
someone’s professional and
personal development
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How to be a good one?
»Be a role model through
actions and words
»Be a patient and engaged
listener
»Be open and honest
»Inspire trust; protect
confidentiality
»Offer supportive feedback
»Give advice without
dictating actions
»Encourage independence yet
offer support
»Be reliable, caring and
supportive
poll
How many of you have been mentored before?
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Why Be a Mentee?
How to be a good one?
»Have an ally to help you
think through challenges
and opportunities
»Benefit from another
person’s experiences
»Open networks that would
otherwise be closed
»Help with career
progression planning
»Practice for being a
mentor
»Come prepared
»Ask questions
»Accept criticism graciously
»Learn from mistakes
»Demonstrate courage to
try new things
»Accept responsibilities
»Protect confidentiality
»Be open and honest
»Be respectful and grateful
»Listen, watch, learn, grow
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What is Mentoring?
Mentoring is the process for
a subject matter expert to
share wisdom and develop a less
experienced person.
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Where does the wisdom come from?
Coaching
Coach
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Coachee
Mentoring
Mentor
Mentee
Tips for starting a successful
mentorship
» Agree and commit to the time requirements of the
mentorship.
» Agree on communication and meeting times, methods and
frequency:
• Meeting type: Phone, email, forum, chat, in-person.
Where to meet. When to meet. How often to meet.
» Share and agree on goals and expectations.
» Agree on responsibilities, boundaries and off-limit areas.
» Agree to keep discussions between mentor and mentee
private and confidential.
» Agree to be open, honest and positive.
» Schedule periodic reviews to measure progress toward the
goals of your mentorship.
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Set SMART Goals
» Specific - Use the 6 Ws: Who, What, When, Where, Which, and Why.
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Who is involved in accomplishing the goal?
What is to be accomplished?
When will it be accomplished?
Where will it be done?
Which steps are critical to the goal?
Why do you want to accomplish this goal? (what are the
benefits?)
» Measurable - Answer how will you know when you achieved your
goal?
» Achievable/Attainable - Goals are realistic and achievable. Goals that
require the mentee to stretch and reach beyond their comfort zone
are best. Goals that are too easy or too hard are demotivating.
» Relevant - The goal is important to you, you are both willing and able
to reach it. will this goal lead to the desired results?
» Time-Bound - When will the goal be completed? Without a deadline,
the goal can be postponed indefinitely.
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Tips for achieving Goals
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Use present tense for goals
“I deliver my projects on schedule”
Use positive tense for goals.
“I am on time” vs. “I am never late”
Write down your goals
Review and reread your goals daily
Break your goals down into smaller tasks/steps
Prioritize your steps
Work your highest priority steps until completion
Move on to your next highest priority step
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Next Steps
»Assess your interest and readiness to commit to a
mentoring relationship
»Contact your Chapter President / Program Chair to
request participation in the TWA Mentoring
Program
»Receive welcome package and begin the process!
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Questions?
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poll
How satisfied are you with today’s lunchtime
forum?
www.thewomensalliance.net
Media Coverage
» E-article published in April issue of Society of Human
Resource Management
» E-article published in May issue of Managing Diversity
» Workplace News – July/August cover story features Xerox
Program, mentor Tony Marino and mentee Able Tai
» NYPOST.COM – Interview with Megan Thompson, mentee
http://www.nypost.com/seven/07282008/jobs/some_corpo
rate_counsel_121949.htm
» T&D (Training & Development) piece written by Beth Carvin
(Nobscot CEO), approved by Xerox PR, not yet published
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