G22 WB
School of Hairdressing and Applied Therapies
NVQ Level 3 Diploma In Beauty Therapy
Evidence Work Book
G22
Monitor procedures to safely control Work operations
UH31G22
Student Name:
Tutor Signature & Comments
Date of competence:
1
Risk
√ or X
Assessment
1
2
Hazard
Reporting
1
2
Q1.
Q2.
Q3.
Q4.
Competent/Not yet
competent
SCHOOL OF HAIRDRESSING & APPLIED THERAPIES
NVQ Level 3 Diploma In Beauty Therapy
G22 Evidence Work Book
The legal responsibility of workplace health and safety procedures and
implementation of policies is the responsibility of all senior staff in a salon and not
just the salon manager or owner.
All staff however, must be responsible for complying with the health and safety
procedures that are in place.
Look at the following diagrams to understand about common types of hazards found
in the beauty salons.
Product
Hazard
Equipment
Hazard
Types of
Hazards
Workinh
environment
Hazard
2
People
Hazard
Product Hazard
Chemicasls used - risk
of irritation, burns
Products
causing
reactions
Product
Hazard
Product spillage
3
Waste and its disposal,
epilation needles, soiled
contaminated products
People Hazard
infection from
clients with
contra indications to
treatment
People
Hazard
Unsafe
behaviourTherapists,
Uniform Jewellery,high
heels, long nails,
untied hair
clients, delivery
staff,
Service engineers
Equipment Hazard
Trailing
leads,overloading
extensions,plugs
damaged
Sharp
instruments -
Fire risk
Electrical
equipment
and lamps
Equipment
Hazard
scissors
Furniture /
equipment
malfunctioncouches,
trolleys
treatment
machines
4
epilation needles ,
lances for milia
extraction,
Working environment Hazard
Wet floors
Poor
lighting
Working
environment
Hazard
High shelves
for storage
Uneven
flooring
Information section 2:
Health and Safety Legislation
Health and Safety Legislation

The Health and Safety at Work etc. Act 1974

The Workplace (Health Safety and Welfare) Regulations

Manual Handling Operations Regulations 1992

The Provision and Use of Work Equipment Regulations 1992

Personal Protective Equipment at Work Regulations 1992

Control Of Substances Hazardous to Health Regulations 2003
5

The Electricity at Work Regulations 1992

Cosmetic Products Safety Regulations 1996 amended 2004

The Environmental Protection Act 1990

The Health and Safety (First Aid) Regulations 1981

The Management of Health and Safety at Work Regulations 1992

Local Government (Miscellaneous Provisions) Act 1982

Local Government Act 2003
Health and Safety Legislation
There are many items of Health and Safety legislation relevant to the beauty therapist either as an
employer or an employee. It is the duty of the employer to provide a healthy and safe environment
for their employees to work in and it is the duty of all employees to co-operate in maintaining a
healthy and safe working environment. It is also essential to make sure that the salon or spa is a
safe place for the clients.
Legislation - a law or group of laws made by the government.
6
The Health and Safety at Work etc. Act 1974
This Act of Parliament forms the basis of all health and safety regulations in the UK. It imposes
obligations on the employer to ensure, the health, safety and welfare of all employees and it imposes
duties on the employees to co-operate with the employer in maintaining health and safety in the
workplace. This will be achieved by the employer who will:

Provide and maintain safe systems of work.

Provide and maintain safe equipment

Provide the necessary information, supervision and training in health and safety.

Provide and maintain adequate welfare facilities.

Provide and maintain a safe working environment, access to and exit from the workplace

Ensure safety in, transporting, storing, handling, using and disposing of hazardous substances
and equipment.
The employee will:

Take reasonable care of themselves and those for whom they are responsible.

Co-operate with the employer in matters of health and safety to ensure compliance with laws and
regulations

Not intentionally misuse equipment provided in the interest of health and safety
7
The Workplace (Health Safety and Welfare) Regulations
These regulations ensure that all places of work meet the health, safety and welfare needs of the
employees, including people with disabilities. This includes the premises, the fixtures and fittings,
sanitary and changing facilities, eating and rest areas, equipment, devices and systems of work,
ventilation, heating, lighting and the environment.

Workplace - May include salons, spas, offices, shops, schools, hospitals and factories, they
also include common parts of a shared building or outside for certain types of job.

Work - Includes work as an employee or as a self employed person.

Premises - Any building or outdoor place

Environment - This describes the physical surroundings of the work place and the
atmosphere created.

In a salon this would include not only the treatment rooms, but also the reception area, spa
area, rest room and all other communal areas, including outside the building.
8
Manual Handling Operations Regulations 1992
These regulations have been introduced to prevent injuries such as strains, sprains, back injuries
or cumulative damage, which causes incapacity. They require certain measures to be taken to
reduce the risk of injury when transporting or supporting a load during the course of work.
Employers must avoid hazardous manual handling operations, assess any tasks that cannot be
avoided and reduce the risk of injury as far as is reasonably practical. The employee must make full
and proper use of safe systems of work introduced by the employer to reduce the risk of injury from
manual handling, they must use equipment provided such as trolleys for moving loads and ensure
their own actions do not put others at risk. Risk of injury may be avoided if you:

Avoid moving loads e.g. a large box of stock may be emptied in the place it was delivered rather
than moving it elsewhere.

Use a trolley to transport heavy goods

Split a large load into smaller loads for carrying

Make sure there are no obstacles in the way when moving a load

Use the correct lifting techniques to avoid injury
9
The Provision and Use of Work Equipment Regulations 1992
These regulations require that all equipment used whether new or second hand must conform to EU
safety standards, be suitable for its intended use, properly maintained, in good working order and
only used by fully trained staff.
Personal Protective Equipment at Work Regulations 1992
This act requires the employer to provide suitable personal protective
equipment for all employees if they are likely to be exposed to a risk to their
health or safety in the course of their work.
The employer must first assess the need for PPE and supply it free of charge
when it is a necessary requirement of the job.
All staff must be trained in the use of PPE and it must be maintained in good
working order and fit for the nature of the job.
Beauty therapists are required to wear protective gloves when providing waxing treatments, laser
and electrical epilation. Some salons also ask their therapists to wear protective gloves when
providing microdermabrasion treatment. To prevent conditions such as contact dermatitis it is also
advisable to wear gloves when handling irritants such as pure essential oils, disinfectant and other
harsh chemicals that may be used for cleaning equipment and the salon premises.
Goggles are provided to protect the eyes of the therapist and the client during laser treatments and
masks provided if there is any chance of breathing in fumes, chemicals or fine powder e.g. when
providing airbrush treatment, applying artificial nails or using strong chemical cleaning materials.
10
Control Of Substances Hazardous to Health Regulations 2003
These regulations require the employer to assess the risks associated with the use of hazardous
substances in the workplace and to put into place safe systems in relation to storage, transporting,
handling, using and disposing of these substances. To help you remember your responsibilities in
relation to this law think ' THUDS'
T ransport
H andle
U se
D ispose of
S tore
Hazardous substances safely.
Hazardous substances are classified as; corrosive, explosive, harmful, highly
flammable, irritant, oxidising and toxic and should be labelled accordingly. The labels
are bright orange and black so they are clearly seen. The systems put into place must
be regularly monitored and all members of staff must be trained in the use of
hazardous substances.
11
The Electricity at Work Regulations 1992
These regulations govern electrical safety in the workplace and the
employer must ensure that all electrical equipment and electrical systems
are suitable for the work involved and safe to use. Care must be taken to
buy, install and maintain equipment taking into account manufacturers
instructions and recommendations. Regular tests must be carried out at least once a year on all
electrical appliances and by a qualified electrician. A written record of all tests must be kept with
the date and name of the electrician who carried out the tests. Each employee must co-operate with
the employer in complying with these regulations and is responsible for the day to day care of
electrical equipment.
The therapist must make sure that:

All electrical equipment is stored correctly when not in use

All the wires and plugs should be checked to ensure there are no breaks or damage

All equipment is used according to the manufacturers' instructions

All equipment is cleaned after use
12
The Reporting of Injuries Disease and Dangerous Occurrences Regulations 1995 (RIDDOR)
The purpose of these regulations is to ensure that all information regarding incidents or injury,
arising from a work activity is given to the enforcing authority by the person responsible within the
organisation. The enforcing authority being the Health and Safety Executive or the Local Authority.
Any accident which results in more than three days absence from work must be reported within 10
days of the accident occurring. Dangerous occurrences must be reported even if they don't result in
injury. Work related disease must be reported once a written diagnosis has been received in the
form of a medical certificate.
The therapist must make sure:

That accidents are reported and recorded in accordance with the salon policy

salon hygiene is maintained at a high level to prevent cross infection

clients are checked for contraindications before treatment
13
Cosmetic Products Safety Regulations 1996 amended 2004
These regulations protect the consumer by ensuring that all ingredients are listed on the product or
accompanying leaflet thus allowing the client to establish if the product contains an ingredient to
which they may be allergic. All cosmetics must be marked with the following:

A list of ingredients

The name and address of the manufacturer

The date of minimum durability

Warning statements and precautionary information

Batch number

Product function, when appropriate
The Environmental Protection Act 1990
According to this Act any person disposing of waste has a duty to
dispose of it safely so that it does not cause harm to an individual or
the environment. Any sharp objects such as broken glass or used
needles must be disposed of safely in a Sharps box. Contaminated
waste should be disposed of in accordance with the rules laid down by
the local authority. It is usually placed in a covered yellow bin with a
yellow plastic liner. Clinical waste must be kept apart from general waste and must be collected and
disposed off by a licensed company. Liquid waste such as essential oil residue and liquids used in
artificial nail systems should be absorbed into tissue or paper roll and then disposed of in a leak
proof plastic lined bin with a lid.
14
The Fire Precautions (Workplace) Regulations 1997
These regulations require you to assess the risk of fire in the workplace if there are more than five
people employed. Records of risk assessment and methods of dealing with them must be kept. All
staff must be informed of the results and procedures put in place that must be followed in the event
of fire. Smoke detection and fire fighting equipment must be supplied and maintained in good
working order.
The Health and Safety (First Aid) Regulations 1981
These regulations stipulate the minimum requirements for the provision of first aid in the workplace
to include, personnel, facilities and equipment. The requirements vary depending on the number of
staff employed and the type of work carried out. The minimum provision required is a suitably
stocked first aid box and an appointed person to take charge of first aid arrangements.
The Health and Safety (Display Screen Equipment) Regulations 1992
These regulations help to minimise the risk of occupational ill health
caused by the use of display screen equipment when it forms a large
part of a job. The employer's duties are to assess equipment and the
work station for any risk of injury or strain that may be caused.
They must also:

Plan breaks or changes in activity

Provide training in the use of equipment

Provide any special spectacles needed

Provide a properly designed desk and chair
15
The Management of Health and Safety at Work Regulations 1992
These regulations require the business owner to maintain and improve the safe working
environment and conditions of the workplace by assessing risks, implementing, monitoring and
reviewing preventative measures and completing all health and safety records.
Local Government (Miscellaneous Provisions) Act 1982
According to this Act any therapist who provides epilation or ear piercing should be registered with
the local authority before providing these services. The environmental health department of the
local authority has the power to send an inspector to check that the premises are hygienic, the
correct methods of sterilisation are used and the procedure to be followed in the disposal of
needles is safe. When the inspector is satisfied they will issue a certificate to the premises
providing the services.
Local Government Act 2003
More recently body piercing and micro pigmentation have become popular in many areas and this
Act amends the 1982 Act. For body piercing both the premises and the person providing the service
must be registered and all byelaws relating to cleanliness of premises, practitioner and equipment
must be followed. The Department of Health has produced model byelaws that may be implemented
by local authorities to ensure consistency in enforcement of the Act. The intention is to reduce the
risk of transmission of blood borne viruses such as HIV, Hepatitis B and C and other infections.
16
Section 3: Risk Assessments
Risk Assessment
This is an important aspect of a business and is the responsibility of the manager or health and
safety representative.
When carrying out a risk assessment you must consider:
·
Possible hazards that may cause people harm in your workplace
·
Who may be harmed; therapists, clients, young people, pregnant staff
Tradesmen etc.
·
How accidents could happen
·
The actions you will need to take to prevent accidents
·
Keeping detailed records of your findings

Begin your risk assessment by identifying hazards through observation. Walk around the
salon or spa and make a note of anything you consider to be a hazard.

Ask your colleagues about their job role, they may be able to identify hazards that are not
immediately obvious to yourself because they are doing particular jobs on a daily basis and
may already be aware of particular hazards.

You may also consider using a specialist who knows what hazards relate to specific work
procedures e.g. product and equipment manufacturers.

Check your accident book and previous health and safety records as they may indicate a
pattern that highlights possible hazards.

You must also consider anything that may not be a hazard in the short term but may possibly
17
cause problems in the long term.

Make sure you have considered everybody who may be at risk, in the workplace for example,
a work experience student who has little knowledge of the industry will be a higher risk than
a therapist with 25 years experience. A therapist when pregnant may be a higher risk than a
therapist who isn’t, because of her condition. Clients will pose a higher risk as they have no
knowledge of the workplace and will not be aware of hazards that could potentially cause
them injury or harm.
*Evaluate the risk of injury or harm from the hazards you have identified; is it high, medium or low?

Once you have established the hazards you need to suggest control measures that will
reduce the risk of harm. Make detailed records of your findings and file them for safe
keeping but make them easily accessible for all staff to see. Then put the control measures
into practise, ensuring that all members of staff are aware of new procedures and required
action.

To maintain health and safety review the control measures and make changes if necessary.
The smaller the organisation the easier it is to do. If you are responsible for a large
organisation you may need help from a health and safety specialist or use those people
doing the jobs and who are knowledgeable about health and safety.
18
Hazards and Risk
It is important for the salon owner to identify hazards in the workplace that may cause an accident
or injury to any person who enters the premises.
They must then take measures to reduce the risk of injury or accident occurring.
Hazards are possible sources of danger
Risk is the chance or possibility that an accident might occur.
Candles in the treatment room are a hazard as there is a risk that they may cause a fire.
Depending on the type of hazard the risk may be classified as HIGH, MEDIUM or LOW.
For example :
If you can't swim and jump into the deep end of a pool the HAZARD is the deep water and the RISK
of you drowning is very HIGH.
However if you have a gold medal for swimming and you jump into the deep end of a pool wearing a
life jacket, the HAZARD of the deep water still exists but you have reduced the RISK to LOW
because you are a good swimmer and you are wearing a life jacket, so the chances of you drowning
are almost non existent.
Therefore you have identified the hazard of the deep water and reduced the risk of drowning by
learning how to swim and wearing a life jacket.
19
There are many hazards in the salon some examples included in the table below.
Beauty treatment
Hazard
Risk
Control measures

Consultation with the
client
Manicure

Nail enamel remover

Irritate the skin

Cuticle remover

Allergic
knowledge of product

Cuticle knife and
reaction
ingredients
nippers

Cutting the skin


Have a thorough
Be fully trained in use of
tools

Use a thermostatically
controlled machine

Test the wax on yourself
first

Waxing
Consultation with the
client

Hot wax

Burn the skin

Cool wax

Irritate the skin

Wax heater left

Allergic

Never leave unattended
reaction

Switch off after use

Consultation with the
unattended


Thorough knowledge of
product ingredients
Catch fire
client
Eyelash tint

Peroxide

Irritate the eyes

Tint entering the eyes

Allergic
reaction

Stinging the
eyes
20

Patch test prior to
treatment

Fully trained in use of
product
Beauty treatment
Hazard
Risk

Essential oils

Irritate the skin

Carrier oils derived

Sensitise the
from nuts
skin

Control measures

treatment

Photosensitivit
y ( sensitivity to

Use oils which do not
react with sunlight

light)
Aromatherapy
Patch test prior to
Thorough consultation
with client
Allergic
reaction
Epilation

Anaphylaxis

Epilation probes

Pain


Electrical currents

Cross infection
sterilised, single use
used

Burning
probes, of the correct

Scarring
size.

Use pre packed,
Sufficient training in use
of machine

Wrong applicator
head used
Audio sonic
treatment

Client is treated for
too long

Applied over bony
areas
21

Bruising

Skin irritation

Discomfort

Follow manufacturer's
instructions

Use the correct applicator
head
Beauty treatment
Hazard
Risk

Burning the
skin

Dizziness

Nausea

Skin irritation

The lamp may
Control measures

lamp to skin


Lamps may
smash and
manufacturer's
instructions

client with the rays at a 90
client or

Trailing leads
may be tripped
over
Body and Facial
Faradic or
EMS treatment




22
Client has an
electrical current
flowing through the
body
Saline solution is
used on the pads to
conduct the current
Current intensity
may be too high or
used for too long
Electrical wires
leads
degree angle

Electric shock

Mild shock
Skin irritation
Allergic
reaction
Muscle
fatigue



Check equipment
regularly

Position lamp safely

Have equipment
checked regularly
Follow manufacturer's
instructions
Give the client a skin
sensitivity test prior to
treatment
Use water if saline
irritates the skin
Assess clients’ muscle
strength and tone prior
to treatment
Make sure all wires and
leads are intact and
connected safely


Place the lamp in a
position away from the
cause injury to
therapist
Time the treatment
according to the
client

Sufficient training in use
of equipment
fall onto the
Infra red heat
treatment
Measure the distance of




Section 3 : Example of Completed Risk Assessment
SAMPLE
Risk Assessment
Salon
Activity / Task
Date of Assessment
AA015
Commercial Beauty
Today’s date
Description of Task or Activities Undertaken
A range of Beauty Treatments undertaken on
clients such as Waxing, Facial Electricals,
Body Massage and manicure. Specific
products are used throughout that are
appropriate to the treatments given.
23
HAZARDS
1. Slipping / Tripping
All ( Therapist
/Client)
Area
cleaned/Mopped
up immediately.
No obstacles or
trailing leads to
be placed on
walkways.
All to be made
aware
Follow fire
regulations and
exit to fire doors
Use signage to alert
all to danger.
Ensure all fire exits
are clear and are
well labelled.
L
Follow
manufacturer’s
instructions.
Stop use if
contra-action is
present
Safety measures
for leads trailing.
Follow
manufactures
instructions.
Abide by health
safety measures
when using
electricity. All
equipment to be
serviced yearly.
Use appropriate
technique when
lifting equipment.
Heavy items to
be stored and
moved with
trolley’s
Appropriate
lighting for
treatments in
progress
All PPE must be
worn in relation
to the
appropriate
treatment
Follow COSHH
guidelines regarding
storage and use
L
All Therapists to
understand the safe
use of equipment
and to follow
electricity at work
regulations.
M
Heavy items to be
unpacked before
lifting.
Correct lifting
techniques to be
employed by all.
L
Lighting needs to be
well lit in certain
areas of foot traffic.
L
Therapists to be
made aware of what
should be
worn/used
M
All ( Therapist
/Client)
3..Beauty Products
All( Therapist
/Client)
4. Use of Electricity for all
treatments
All ( Therapist
/Client)
5.Manual Handling
All ( Therapist
/Client)
6.Lighting
All ( Therapist
/Client)
Therapist
24
L
EXISTING
CONTROLS
2. Fire
7. Product/equipment
allergies
WHAT FURTHER
ACTION IS
RECOMMENDED TO
CONTROL THE RISK
WHO MIGHT
BE HARMED?
Risk
Rating
L,M,H
M
Move all obstacles
out of the way of
foot traffic
Risk Assessment 1
Salon
Activity / Task
Date of Assessment
Description of Task or Activities Undertaken
25
HAZARDS
WHO MIGHT
BE HARMED?
EXISTING
CONTROLS
WHAT FURTHER
ACTION IS
RECOMMENDED TO
CONTROL THE RISK
1.
2
3.
4.
5.
6.
7.
Therapist Signature….
26
Date:………………
L
Risk
Rating
L,M,H
HAZARD REPORTING FORM 1
Name:
Date:
Location of Hazard:
Salon: ………………………………….
Area/Persons Affected:
Details of the Hazard:
………………………………………………………………………………………………………………………………………………
………………………………………………………………………………………………………………………………………………
………………………………………………………………………………………………………………………………………………
Signed: ……………………………
(Person Reporting)
Print Name: ……………………
Date:
Signed: ……………………………………………..
Print Name: ……………………… Date:
(Head of School/Line Manager/Tutor)
Tutor/Assessor Feedback
………………………………………………………………………………………………………………………………
………………………………………………………………………………………………………………………………
………………………………………………………………………………………………………………………………
………………………………………………………………………………………………………………………………
Signed: ……………………………
27
Print Name: ………………………… Date........................
Risk Assessment 2
Salon
Activity / Task
Date of Assessment
Description of Task or Activities Undertaken
28
HAZARDS
1.
2
3.
4.
5.
6.
7.
29
WHO MIGHT
BE HARMED?
EXISTING
CONTROLS
WHAT FURTHER
ACTION IS
RECOMMENDED TO
CONTROL THE RISK
L
Risk
Rating
L,M,H
HAZARD REPORTING FORM 2
Name:
Date:
Location of Hazard:
Salon: ………………………………….
Area/Persons Affected:
Details of the Hazard:
………………………………………………………………………………………………………………………………………………
………………………………………………………………………………………………………………………………………………
………………………………………………………………………………………………………………………………………………
Signed: ……………………………
(Person Reporting)
Print Name: ……………………
Date:
Signed: ……………………………………………..
Print Name: ……………………… Date:
(Head of School/Line Manager/Tutor)
Tutor/Assessor Feedback
………………………………………………………………………………………………………………………………
………………………………………………………………………………………………………………………………
………………………………………………………………………………………………………………………………
………………………………………………………………………………………………………………………………
Signed: ……………………………
30
Print Name: ………………………… Date........................
Q1. Explain employers’ and employees’ legal responsibilities for health and safety in
the workplace
Employer:
Employee:
31
Q2. Explain the difference between hazard, risk and control.
Hazard:
Risk:
Control:
Q3.Describe the types of information available from reports and records covering the
workplace.
32
Q4. Explain the importance of evaluating information from the examples of reports
and records covering the workplace that you have given to the above question.
33