SAP Curriculum Congress 2010 Business Intelligence with SAP BI and SAP BusinessObjects Software Christine Davis – University of Arkansas Nitin Kale – University of Southern California SAP Business Intelligence Reporting Overview of BI Reporting Tools SAP BusinessObjects Intelligence Platform Find definitions and description for: © SAP AG 2010. All rights reserved. / Page 3 • CRM • SCM, • SRM: Supplier Relationship Management, • PLM: Product lifecycle management PLM Wikipedia.Org A generic lifecycle of products : “In industry, product lifecycle management (PLM) is the process of managing the entire lifecycle of a product from its conception, through design and manufacture, to service and disposal.” © SAP AG 2010. All rights reserved. / Page 4 Wikipedia.Org PLM : (Marketing): Stage 1. Market introduction stage The four main stages of a product's life cycle and the accompanying characteristics are: Characteristics 1. costs are very high 2. slow sales volumes to start 3. little or no competition 4. demand has to be created 5. customers have to be prompted to try the product 6. makes no money at this stage 2. Growth stage 1. costs reduced due to economies of scale 2. sales volume increases significantly 3. profitability begins to rise 4. public awareness increases 5. competition begins to increase with a few new players in establishing market 6. increased competition leads to price decreases 1. costs are lowered as a result of production volumes increasing and experience curve effects 2. sales volume peaks and market saturation is reached 3. Maturity stage 3. increase in competitors entering the market 4. prices tend to drop due to the proliferation of competing products 5. brand differentiation and feature diversification is emphasized to maintain or increase market share 6. Industrial profits go down 4. Saturation and decline stage 1. costs become counter-optimal 2. sales volume decline or stabilize 3. prices, profitability diminish 4. profit becomes more a challenge of production/distribution efficiency than increased sales © SAP AG 2010. All rights reserved. / Page 5 Product Directions for BI Solutions © SAP AG 2010. All rights reserved. / Page 6 SAP BusinessObjects Enterprise XI Product Line © SAP AG 2010. All rights reserved. / Page 7 Information Discovery and Delivery Crystal Reports Connect to virtually any data source, design and format interactive reports Xcelsius Point and click data visualization tool to create interactive analytics and dashboards © SAP AG 2010. All rights reserved. / Page 8 SAP BusinessObjects Web Intelligence Self-service access to information and intuitive analysis SAP BUSINESSOBJECTS WEB INTELLIGENCE Powerful ad hoc query User centric report authoring Interactive on-report analysis SDK and extension points Source: K. Jason, M. Ty (2008). Which BI Client To Use. Retrieved 02/15/2009 from http://www.sdn.sap.com © SAP AG 2010. All rights reserved. / Page 9 CRYSTAL REPORTS The reporting standard Rich & common SDKs Complete data access Pixel perfect report design Source: K. Jason, M. Ty (2008). Which BI Client To Use. Retrieved 02/15/2009 from http://www.sdn.sap.com © SAP AG 2010. All rights reserved. / Page 10 XCELSIUS Source: K. Jason, M. Ty (2008). Which BI Client To Use. Retrieved 02/15/2009 from http://www.sdn.sap.com Dashboards Wikipedia.Org: Benefits include: Visual presentation of performance measures Ability to identify and correct negative trends Measure efficiencies/inefficiencies Ability to generate detailed reports showing new trends Ability to make more informed decisions based on collected business intelligence Align strategies and organizational goals Saves time compared to running multiple reports Gain total visibility of all systems instantly Quick identification of data outliers and correlations KPI: Wikipedia.Org: Key Performance Indicator is an industry jargon term for a type of Measure of Performance. © SAP AG 2010. All rights reserved. / Page 11 Graphical Reporting Selected slides Authors Prasanna Sudhindra Rao Peter Lehmann OLAP: Bike Company Data Model Distribution Channel 350 • Quantitative Data: -> Key figure(s) Bike Company: • Sales Quantity • Revenue • Discount • Net Sales Cost of Goods Sold • Sales Organization • © SAP AG 2010. All rights reserved. / Page 13 Qualitative Data: -> Dimension(s) / Characteristic(s) Bike Company: • Time Distribution Channel • Division • Material • Material Group Sales Organization • Country … Key Analysis Methods Key analysis methods Slicing: Applying a filter to create a “slice” of data Dicing: Applying a filter in more than one dimension to create a “smaller” subset Drill-across Switching the axes Drilldown: Displaying more detailed information (opposite of roll-up) Roll-up: Displaying aggregated information (opposite of drilldown) © SAP AG 2010. All rights reserved. / Page 14 Distribution Channel Slicing Sales Organization © SAP AG 2010. All rights reserved. / Page 15 Slicing Example Slicing: Filtering by AUS2 © SAP AG 2010. All rights reserved. / Page 16 Distribution Channel Dicing Sales Organization © SAP AG 2010. All rights reserved. / Page 17 Dicing Example Dicing: Filtering by AUS1+AUS2 and Wholesale © SAP AG 2010. All rights reserved. / Page 18 Distribution Channel Distribution Channel Drill-across Sales Organization © SAP AG 2010. All rights reserved. / Page 19 Time Drill-across Example Drill-across: Distribution first, Sales Org. second © SAP AG 2010. All rights reserved. / Page 20 Distribution Channel Drilldown and Roll-up Sales Organization © SAP AG 2010. All rights reserved. / Page 21 Bike Company Data Model © SAP AG 2010. All rights reserved. / Page 22 Drilldown and Roll-up Example Drill-down: Detail by Quarter © SAP AG 2010. All rights reserved. / Page 23 Roll-up: Aggregation for time