INSPECTOR GENERAL U.S. Department of Defense PRESENTED BY: LAUREN MCLEAN, INTERNAL AUDIT TECHNICAL SPECIALIST March 2015 APPROACHES FOR CONDUCTING FRAUD RISK ASSESSMENTS INTEGRITY EFFICIENCY ACCOUNTABILITY EXCELLENCE AUDIT POLICY AND OVERSIGHT HOW WE CONTRIBUTE TO GOOD GOVERNMENT Evaluate and provide best practices to the DoD audit community. Perform peer reviews of DoD audit organizations. Provide technical support for external quality control reviews. Ensure that non-Federal auditors understand and comply with appropriate standards and procedures. Develop and maintain DoD directives, instructions, and other guidance related to audits and audit standards. Comment on and coordinate audit related Cost Accounting Standards, legislation, policies, procedures and standards. Provide technical and/or consultative advice on audit standards and practices. Maintain the DoD OIG Fraud Webpage INTEGRITY EFFICIENCY ACCOUNTABILITY EXCELLENCE 2 DOD OIG FRAUD WEBPAGE Overview of Resources What’s New The Path Forward http://www.dodig.mil/Resources/Fraud/index.html INTEGRITY EFFICIENCY ACCOUNTABILITY EXCELLENCE 3 FRAUD RISK ASSESSMENT TOPICS • Overview of Fraud Risk Assessment Project Scope, Methodology, Participating Organizations, and Report Resources • Fraud risk assessments What they are Why they are important Benefits • Tips and Tools for Conducting High Quality Brainstorming Sessions • Auditor Approaches for Assessing Fraud Risk • Entity-wide Fraud Risk Assessments Approaches INTEGRITY EFFICIENCY ACCOUNTABILITY EXCELLENCE 4 PROJECT OVERVIEW How We Identified Best Practices for Conducting Fraud Risk Assessments Interviewed 100 Subject Matter Experts Attorneys, Auditors, Forensic Auditors, Investigators, Engineers, Academics 45 Participating Organizations – DoD, Nonprofits, Public Accounting Firms, Private Companies Subject Matter Experts Represented 16 States and the District of Columbia Independent Research Do Not Endorse A Specific Approach Examples of Report Resources Audit fraud risk policy, fraud interview questionnaire, case studies Entity-wide fraud risk assessment report examples Organization Tool for Evaluating Fraud Control Program INTEGRITY EFFICIENCY ACCOUNTABILITY EXCELLENCE 5 FRAUD RISK ASSESSMENTS What are they? • Auditor • Entity-wide • Why are they important? • Benefits of quality auditor fraud risk assessments INTEGRITY EFFICIENCY ACCOUNTABILITY EXCELLENCE 6 BENEFITS AND OPPORTUNITIES Benefits Prioritize the organization’s most significant fraud risks Organization commitment and cooperation Assess the impact and probability of fraud risk in relation to objectives Targeted fraud risk discussion to include risk appetite, tolerance, and accountability Opportunities Identify immediate and longer term improvement opportunities Drive consistency in approaches to assessing fraud risks Identification and evaluation of fraud risks is available for the organization INTEGRITY EFFICIENCY ACCOUNTABILITY EXCELLENCE 7 BRAINSTORMING Seven Essential Practices for Auditors Sessions are led by a partner or forensic specialist. An IT audit specialist attends the primary brainstorming session. The engagement’s primary session is held pre-planning or early in planning. The discussion about how management might perpetrate fraud is robust. The discussion about audit responses to fraud risk is detailed. The level of manager contribution to the session is high. The level of partner contribution to the session is significant. INTEGRITY EFFICIENCY ACCOUNTABILITY EXCELLENCE 8 DOD FRAUD BRAINSTORMING TIPS No thought is considered bad; instead, all thoughts are considered good. Any ideas put forward by participants are considered. At the end of the sessions, all the walls in the meeting rooms are papered with ideas. Director, Defense Contract Management Agency, Contract Integrity Center When identifying fraud risks, follow the money; where an organization is spending money, you will find fraud. Criminal Investigator, Defense Information Systems, Office of Inspector General, Investigations Division Make sure attendees keep on time and keep on task. Deputy Director, Department of the Navy, Risk Management and Compliance Branch Have Fun! Chief Audit Executive, Navy Exchange Service Command INTEGRITY EFFICIENCY ACCOUNTABILITY EXCELLENCE 9 DOD AUDIT ORGANIZATION APPROACHES Marine Corps Nonapproriated Funds Audit Service (MCNAFAS) Brainstorming Sessions Internal Control Questionnaires Strategies for Effective Fraud Interviews INTEGRITY EFFICIENCY ACCOUNTABILITY EXCELLENCE 10 GENERAL CONTROL QUESTIONNAIRE 1. Can management override a control? If yes, explain. 2. How does senior management communicate its commitment to sound internal control and their expectation regarding the employees’ role? 3. Does management receive frequent and timely updates from the budget function, accounting function, internal and external audits, and compliance functions? If yes, explain. 4. Is the structure appropriate to manage activities and accomplish goals? If no, explain. 5. Are the reporting relationships appropriately organized and periodically reviewed? If no, explain. INTEGRITY EFFICIENCY ACCOUNTABILITY EXCELLENCE 11 STRATEGIES FOR EFFECTIVE FRAUD INTERVIEWS Active listening skills are essential for achieving highquality fraud interviews. Use care and good judgment in all discussions about fraud and do not insinuate that fraud is present or an employee or manager is under suspicion. Set the proper tone for the discussion. Be sure to ask follow up questions. INTEGRITY EFFICIENCY ACCOUNTABILITY EXCELLENCE 12 DOD AUDIT ORGANIZATION APPROACHES Army and Air Force Exchange Service (AAFES), Audit Division “When conducting fraud risk assessments, auditors need to think about internal controls and ask themselves: What do I need to measure? And what is the potential for fraud?” Audit Director, AAFES Critical thinking skills are emphasized. Developed a fraud risk assessment template. INTEGRITY EFFICIENCY ACCOUNTABILITY EXCELLENCE 13 AAFES METHODS FOR IDENTIFYING FRAUD RISKS During audit planning, team members review relevant policies and procedures. Auditors brainstorm and use the risk assessment template tool to: Identify relevant risk areas Examine the process or program flow. Team members stimulate discussion by considering: Where along those processes can control breakdowns occur? Identify internal controls Auditors discuss – What may happen if there is a breakdown in internal controls? Identify areas where fraud could occur that are significant to the audit objective. Design audit procedures to address those risk areas. Document analysis and results in the fraud risk assessment template. INTEGRITY EFFICIENCY ACCOUNTABILITY EXCELLENCE 14 FRAUD RISK ASSESSMENT TEMPLATE SUBJECT AREA: SCHOOL MEAL PROGRAM PROCESS FLOW Student applies for free/reduced meals. PROCESS CONTROL POINTS (INTERNAL CONTROLS OVER PROCESS) Local installation or community commander approves/denies application based on income guidelines set by the Secretary of Agriculture. RISK DETAILS (WHAT COULD GO WRONG?) Student approved for incorrect meal plan and/or student approved even though they were not eligible. RISK LEVEL (HIGH, MODERATE, OR LOW) Low - The Exchange would still be reimbursed for meals sold regardless of student eligibility. INTEGRITY EFFICIENCY ACCOUNTABILITY EXCELLENCE AUDIT PROCEDURE FRAUD TEST None required. Risk is None low. The Exchange is not required. involved in the approval process for free/reduced meals and reimbursement would not be affected. 15 ENTITY-WIDE FRAUD RISK ASSESSMENT APPROACHES Getting Started – Recruit Subject Matter Experts Organization management to ensure commitment to the process and understanding of fraud risks within their areas of responsibility Accounting or financial personnel who are familiar with the financial reporting processes and internal controls Non-financial operations personnel to leverage their knowledge of daily operations and issues within a program or process Attorneys, auditors, and investigators INTEGRITY EFFICIENCY ACCOUNTABILITY EXCELLENCE 16 ENTITY-WIDE FRAUD RISK ASSESSMENT APPROACHES DoD Investigative Organizations Brainstorming Sessions Assign risk rankings - weighted based on specific criteria and high, medium or low Reviews of ongoing and prior fraud cases Study of Association of Certified Fraud Examiner reports to pinpoint emerging fraud trends Evaluate expenditures to identify higher risk programs Analysis of programs with increased levels of congressional interest Request input from field offices Installation-level fraud risk reviews target risks within specific geographical areas INTEGRITY EFFICIENCY ACCOUNTABILITY EXCELLENCE 17 ENTITY-WIDE FRAUD RISK ASSESSMENT APPROACHES Association of American Medical Colleges (AAMC) Quantifiable Fraud Risk Assessment Qualitative Fraud Risk Assessment INTEGRITY EFFICIENCY ACCOUNTABILITY EXCELLENCE 18 TEXAS TECH Perception Based Approach Electronic Polling Software INTEGRITY EFFICIENCY ACCOUNTABILITY EXCELLENCE 19 CLOSING QUESTIONS? INTEGRITY EFFICIENCY ACCOUNTABILITY EXCELLENCE 20 THANK YOU Contact Information Lauren Mclean, DoD OIG Lauren.mclean@dodig.mil Telephone – 703 604 8741 INTEGRITY EFFICIENCY ACCOUNTABILITY EXCELLENCE 21