CAROLINE K. The Dubin Group, Inc EMPLOYMENT HISTORY Aramark Corportation, Philadelphia, PA 2011–2013 Coordinator, Wharton’s Executive Education/Training Center (2012-2013) Coordinated all facets of logistics for all trainings, programs and special events held at the conference center. Organized daily shift meetings and monthly training seminars Coordinated schedules for 50 employees and delegated tasks to support successful training events. Interacted with guests to provide prompt responses to inquiries, as well as to address and resolve complaints under time constraints. Implemented new daily communication tool and task assignment checklist HR Assistant, Wells Fargo Center (2011-2012) Handled all input, filing, and tracking of new hiring information (including transfers and promotions) in ABI systems. Tracked all new hire trainings in ABI system (used as LMS & HRIS) Initiated the development and delivery of a “Welcome Back” employee training and workshop focused on guest service for over 500 staff members Assumed full responsibility in preparing a monthly newsletter to inform staff of any changes, facility news, and rewards given to staff. Philadelphia Parks and Recreation Department, Philadelphia, PA 2010–2011 Project Coordinator Coordinated and established a one year activity and leadership program focused on teens’ involvement in the Philadelphia parks and adventure trails. Coordinated a training program to equip program leaders with necessary tools to lead seasonal programs. Developed the Philly Outdoors, which enhanced the movement of outdoor recreation through two new programs with 30 participants each offered to Philadelphia teens and marketing design Recommended an innovative proposal for a marketing campaign for Philly Outdoors that included logos, slogans, social media presence, and special events Work Ready Summer Program Teacher Coordinated and delivered diversity trainings, business development sessions, and staff recreational activities. Meticulously analyzed the program’s goals and future development. Created and implemented an educational project in collaboration with more than 300 summer camp counselors in two Philadelphia Supervised daily activities of 25 camp directors and 400 staff members to develop their competencies and achieve their maximum level of potential SKILLS: Microsoft Office Suite, Dreamweaver, ABI Human Resource Administrative System (HRIS & LMS), Macros Point of Sale System, Winarch Inventory Tracking System, Opera Property Management System, Delphi Sales, and Catering Scheduler EDUCATION: Temple University, Philadelphia, PA Bachelors of Science, Hospitality and Sports Management 2012