Facebook Advertising Campaigns & Contests Dakota Internet Designs ~ Hilarie Strong dakotainternetdesigns.com 303.217.0843 Connect with Me About Me • Aunt & Furmom • Dog Lover • Married/Military Wife • From South Dakota • Tennis Player • Love to Travel More About Me… • Social Enthusiast • Constant Contact Authorized Local Expert (Speaker/Trainer) • Certified Solutions Provider for Constant Contact • Social Media & Digital Marketing Certifications • Trained by Top Experts: Amy Porterfield, Andrea Vahl, Melanie Duncan, Kim Garst, Will Irish & Mari Smith • Masters in Business • 20+ years in Marketing/Operations • Speaker, Trainer & Consultant • Specialize in : Facebook Campaigns/Advertising Email Marketing Social Media Management Website Audits/Consultation More About Me… My clients: • Fitness Gym, Chamber’s, Gallery, Higher Education, Retail, Products, Non-Profit’s, Health/Beauty, Nutrition, Human Services, Photography, Travel, Food/Beverage, Membership, etc. Most Popular Services -Content Marketing Plans-Annual -Social Media audits/recommendations -Website audits/recommendations -Email Marketing Set Up/Management -Website Management -1:1 Consultation/Training What we’ll cover today… • Facebook Ads-How does this work? • How to target your audience(s) • Local Awareness Advertising • Pay to Play Environment • Why you need to have an online marketing budget • How to attract more quality likes & leads • What is a lead magnet? • What’s next? Facebook 1.44 Billion on Facebook and 936 Million Daily Users (up 17% from last year) Facebook 8.24.15 HIT 1 Billion in a Single Day! 1 in 7 people on the web Globally-3 Billion people So 1 in 3 people were on FB!!!! Organic Reach is down, down, down… • Constantly evolving • How to attract new fans? • Increase engagement? • Make sales? • Get qualified leads? • I can’t afford it…Must move beyond this • Missing an opportunity • Sharing is up, up, up • Photos and videos are working • Video is the “king” • Likes are still the most dominant engagement but shares are increasing • Focus on quality versus quantity • Increase in paid activities Facebook 2015 Industry Report by Simply Measured (1-1.15-3.31.15) Top 100 Global Brands Key Findings: • Likes are still the most dominant engagement type • Shares in Q1-15 increased by 28% (photos & videos)-SPREAD • 31% increase in ad spend • Shares of video increased by 43% from Q4-14 to Q1-15 • Decrease in content-more strategic & less often • Using to respond to fans quickly • Links & photos are the most common types and drove most engagement • Increase in engagement from 2014-2015 • Status updates decreased by 72% Facebook is the most important social network for most marketers! 2015 Social Media Marketing Industry Report (3720 participants) Social Media Examiner Small Businesses… • B2C-65% #1 social media platform • B2B-30% #1 social media platform • 84% use Facebook ads • In the future-53% will increase Facebook ads • Future content-73% visuals, 72% videos, 69% blogging & 26% podcasting Facebook can help your business grow Facebook Ads-How does this work? Must have a goal/purpose Choose an objective: • Clicks to website (send to website) • Website conversions • Boost posts for increased engagement • Page likes • App Installs • App Engagement • Local Awareness • Event Attendance • Offers/Coupons • Video views Create your “ad set” • Select your audience parameters • 746 different parameters to choose from and then combinations of these • Choose budget-daily or lifetime • Bid-choose optimized (fb will get you the best price) Best value & easiest! • Bid on clicks (buy, opt-in-fee for every click) • Bid on Impressions (brand awareness-pay when every 1K people served) • Choose schedule-how long • You can stop at any time! Ad Objectives How people see your ad on Facebook Every business needs a digital budget! Start as low as $1-$5 per day. Daily or Lifetime budget of $50 per ad. Bidding available You can get 10x the exposure with ads! Laser Targeting Benefits of Facebook Ads! • Allows laser targeting of audience(s) • Audience segmentation • Split test ads-see what works • CTA buttons-only in ads! • Highly effective in converting • Look like wall posts • Avoids over-posting on wall • Dark or unpublished post allows only the audience you pick to see the ad/post • Exclude audiences • Create audiences from emails and phone numbers • You can find and advertise to your perfect prospects! • Create custom audiences • Retarget website visitors Audience persona-AVATAR • • • • • • • • • • • Working woman Worked at same job for many years Married with two grown children Skews female Age 50-65 Dual income household-140k Suburban Hobbies? Interests? Beliefs? What other pages do they follow? Your Fans… Get to know them! The better you know them, the better you can craft your message and you will know what they respond to. Connect to the right people that care about your business! Test, test, test… Did you know? Targeting your audience: 1. Demographics & Connections-162 choices 2. Interests-261 choices 3. Behaviors-316 choices 4. A combo of these Over 700 choices when picking your perfect prospects! See how things look on each feed Sample Ad Create Your AD… -Choose existing post or image or video -Headline -Text (20% rule) use GRID Tool -CTA button -Link Description -Display Link -LIKE button top right corner if you haven’t liked page yet! Local Awareness Ads What is a Local Awareness AD? • Target prospective customers near your business location • Geographic focus • You want folks through your store or purchase from you, give them something of value-your lead magnet! • Brick and mortar store-traffic! • Start within 10 miles Local Awareness Ads-Calls to action Small Businesses 40 Million small businesses but ONLY 2 million Advertise on Facebook Boosted post • If you’re in a hurry • Less targeting options • Only pick a few interests • Only age, location & gender • No placement options (news feed only ) • You can’t segment (split-test) • NO exclusion of audiences • Maybe if your post is gaining momentum Sample Boosted Post Promoted post • More targeting options including behaviors (316) • Choose placement of ad (mobile-only, sidebar-only or desktop-only or all) • Split-test (you can make multiple ads by changing one interest or behavior at a time) • Then watch and see which one does better and shut-down the others ones Social Sales-Customer is King! • Test more things • The better your ads will be • What worked? • What didn’t and why? • Split-test ads • Change one thing per ad set Facebook is a destination for news, trends, shopping and entertainment. It is a staple for social marketers as well! Facebook drives 25% of all social referral traffic. Custom landing pages & lead magnets • I use lead pages-you can create your own on website • There are many to pick from • Have a Lead Magnet to offer on your landing page • Lead Magnet must MATCH the information audience wants Example: Create a Facebook contest checklist (lead magnet) for those that are interested in possibly running a Facebook contest/want to learn more about it for their business Landing Page (opt-in or purchase) • Fixes pain points of audience • Offer solutions to their problem(s) • Administer a pain killer not a vitamin • HIGH LEVEL OF ENGAGEMENT RIGHT NOW!!! • Increase social sharing on this page • Make it easy-click on page • Multiple lead/landing pages for different audiences • Each offer has their own landing page Sample Facebook ad Lead Magnet is a FREE Guide Landing Page-Opt-In After landing page-click on website Confirmation Email-then FREE Guide… Lead Magnets • • • • • • • • Blog posts Recipes Resource guides Worksheets Checklist Cheat Sheet Coupons Demos People love to possess things…Download vs. Learn 2015 Super Bowl Commercial-Budweiser 30 million views Q1-15 data • 687,606 likes • 43,999 comments • Over 1 MILLION Shares! • Appeal to their fans • Targeted content Pick content carefully to promote in an ad $$ Strategic Planning Trends Include • Focus on quality • Solidly invest in video • Popular holidays • Popular events • Good photos • Partner with another brand • Must be willing to try & experiment • Avoid sales pitch • Connect socially • Use a part of your sales funnel Power of Facebook-reach global audiences “But I think there are technologies and other circumstances today that can actually bring back advantage to small-scale businesses, so they can afford to stay local, but act global.” Dick, of Startup Capital Ventures http://www.hawaiibusiness.com/yes-locally-owned-has-a-future/ Tech tools for growth! Hawaii Business Magazine August, 2015 Yes, Locally Owned has a Future By Lavonne Leong Video Tips • High Quality • Increases Engagement • Share well!!! • Helps tell your story • Brand Awareness-remember Budweiser! • Videos for each audience • Bring your story to LIFE! Best practices for video creative Facebook Contests Why run one? Mobile? • One of the least expensive ways to get more likes, fans & emails • Get results • Fun for your fans • Viral (share) ability • Creates buzz • Increases engagement • They convert! • Mobile ready • Everyone’s on mobile • 400 million mobile daily • 48% of users use daily Mobile Stats • • • • • • • Time spent on mobile has surpassed PC usage 62.1% check email 15% make purchases 99.5% access content/information 63.1% access the internet 41.7 download and use apps Accounts for 60% of time spent engaging with digital retail vs. 40% for desktop in 4Q 2014 • The mobile commerce market in the U.S. is set to grow 25.72% over the period 2014-2019. Mobile Commerce • 175% growth last 2 years • 33% of orders came from a mobile device rather than a computer • Forecast 50% market share in developed countries such as Japan, UK & USA • Smartphones: 53% USA & 90% JAPAN • Products & Services in 2014 202% growth • Coupons on rise: 2015-40.5% and 2017-48% • 97.4 billion US consumers redeeming coupons (use ad/contest/email) Types of Contests • Video contest • Refer-a-friend • Sweepstakes • Photo contest • Instagram Steps to running a successful contest 1. Pick a relevant prize (need a really good one) Great visual/photo 2. Pick an entry method Landing page on website & timeline (news feed) Easy for fans to share! Steps (continued) 3. Create your contest Use a third party add, graphics, feature product/business, entry form, add like & share buttons, include social proof (testimonials, past winners and submissions) Create urgency-count down clock 7-14 days usually 4. Promote your contest ***most important*** -email -website -thank you page on website -social channels -use FB ads -promoted posts Steps (continued) • Monitor campaign-DATA • Facebook Insights • Google Analytics 5. Pick a Winner & Follow Up -Most critical!!!! -auto-responder email (series) -stay in touch & keep engaged -drip, drip, drip Email Marketing is your friend! Common Mistakes • Offering your service or product as a prize • Must be exciting! • Relevant to your fans • Offer something with wide appeal and outside your biz • Must appeal to your audience Tips for Success • Now what? • Retarget new emails (leads) • Get to know your audience • Be ready for sales/social media engagement/customer service • Make it easy to enter • Sign up with Email only-less is better • Compliant with FB rules • Drive around holidays or events-convert better • Use great visuals-human eye sees images 60,000 more than text Facebook is Hard to Beat • It is a staple of our ecosystem • It is not going away • Golden opportunity for targeted marketing • Affordable • Video is HOT, HOT, HOT! • It must integrate with overall marketing plan Big Picture Marketing HOLISTIC APPROACH INTEGRATION STRATEGY WITH OVERALL GOALS Success & Challenges of Social Media 1. 2. 3. 4. Planning/Strategy Tied to overall business goals Tactical execution Content that your audience likes and responds to 1. Demonstrating value of social programs 2. Social media not integrated into overall business 3. You don’t have the right set of tools to measure social media activities Sales Funnel Awareness Leads Prospects Sales Loyal Customers brand, create content, contests, blog, ads, lead magnets (wiifm), etc. Landing pages, emails-series, website Build relationships, content Sell, upsell (social sales) Continue to build relationships and WOW customers **Social customer care Conclusions… Understanding & analyzing your audience, competition and own efforts on each network and developing a strategy that maps to the overall company goals is key. View must social media as a complex but holistic ecosystem. The State of Social Media 2015 Report Recap… Topics: Facebook Advertising Campaigns Facebook Contests Local Awareness Ads Pay-to-Play environment-Budgeting Digital Marketing Plan Facebook has millions of subscribers just waiting for you to target! Your job is NOT full time marketing but my FULL TIME job is! My Services Include: • Social Media Management/Consultation • Email Marketing Setup/Management • Facebook Contests/Campaigns • Facebook Advertising • Website audits/consults • WordPress audits/management/assistance/updates August Specials-Not advertised Content Marketing Plans-Special $250 -50% off & Constant Contact Email Account 30% off for 3 months! FREE Trial of Email Marketing is always available! Contact me! Q&A Thanks for coming! My gift to you! Bonus email coming with FREE stuff to help you in your Facebook journey! Mahalo ~ Hilarie Sources: • Mari Smith, marismith.com • Brian Carter, briancartergroup.com • Social Media Examiner, 2015 SM Marketing Industry Report, Michael Stelzner, May 2015 • Simply Measured, Facebook 2015 Industry Report • Simply Measured, The State of Social Marketing Report, Kevin Shively • Will Irish, willirish.com • Website magazine, webmag.co • Social Media Today, socialmediatoday.com • Facebook, Facebook.com/business • Hawaii Business Magazine, August 2015