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ENGINEERING MANAGEMENT

IE 256

Dr.B.G.Cetiner

cetinerg@itu.edu.tr

Course Outline

Understanding

Principles of Engineering Management

Applications of these Principles in Engineering Organizations

Learning

The importance of management to engineers,

Various forms and functions of organizations

Operation and Quality Management

Planning

Project Management

Dr.B.G.Cetiner

cetinerg@itu.edu.tr

Textbook

Managing Engineering and Technology, 3 rd Edition

Daniel L.Babcock and Lucy C.Morse

Publisher: Prentice Hall 2002

ISBN 0-13-061978-7 cetinerg@itu.edu.tr

Dr.B.G.Cetiner

Evaluation

1. Assignments 15%

2. Quizzes 20%

3. Mid Term 25%

4. Final Exam 40% cetinerg@itu.edu.tr

Dr.B.G.Cetiner

Weekly Course Topics

Topic

1 Engineering Management

Engineering

Management

Engineering Management

Management Philosophies

Scientific Management

Behavioral Management

2 Planning and Forecasting

Planning and Planning Concepts

Forecasting

3 Decision Making

Nature of Decision Making

Tools for Decision Making

Chapter Week

1,2 1-2

3 3-4

4 5-6

Weekly Course Topics

Topic

4 Organizations

Nature of Organizing

Organizations Theory

Staffing Issues

Functions of Organizations

Authority, Power, and Delegation

Motivation, and Leadership

5 Finance

Accounting

Financial Ratios

6 Production Planning

Facility Layout

Production Methods

Production Planning and Control

Chapter Week

5-7 7-8

9-10 9-10

11

10-11

Weekly Course Topics

Topic

7 Managing Projects

Project Planning and Acquisition

Project Organization and Control

Chapter Week

14-15

12-14

Dr.B.G.Cetiner

cetinerg@itu.edu.tr

Engineering and Management

What is an Engineer?

Ingenium: Talent, natural capacity, or clever invention.

Early applications of Clever Inventions based on Military

Builders of Ingenious military machines??

Dr.B.G.Cetiner

cetinerg@itu.edu.tr

Engineering and Management

The first issue (1866) of the English

Journal Engineering

The art of directing the great sources of power in nature, for the use and convenience of man.

Is it an art or profession?

Dr.B.G.Cetiner

cetinerg@itu.edu.tr

Engineering and Management

Modern Definition of Engineering

By ABET (Accrediting Board for

Engineering and Technology)

The profession in which a knowledge of the mathematical and natural sciences gained by study, experience, and practice is applied with judgement to develop ways to utilize, economically, the materials and forces of the nature for the benefit of mankind.

Engineer: A person applying his mathematical and science knowledge properly for mankind

It is a discipline not an art.

Dr.B.G.Cetiner

Engineering and Management

What is a system?

Interrelated components which come together for some purposes.

interface

Interrelations inputs constraints

Components

Outputs

Boundary

Environment cetinerg@itu.edu.tr

Purpose

Dr.B.G.Cetiner

Engineering and Management

What is Management?

• Directing the actions of a group to achieve a goal in most efficient manner

Getting things done through people

Process of achieving organizational goals by working with and through people and organizational resources

Dr.B.G.Cetiner

cetinerg@itu.edu.tr

Engineering and Management

Top-level management

(president, executive vice president)

Middle managers

(chief engineer, division head etc.)

First-line managers

(foreman, supervisor, section chief) cetinerg@itu.edu.tr

Dr.B.G.Cetiner

Engineering and Management

Level

First-line Managers

Middle Management

Top Management cetinerg@itu.edu.tr

Type of Job

Directly supervise non-managers.

Carry out the plans and objectives of higher management using the personnel and other resources assigned to them.

Short-range operating plans governing what will be done tomorrow or next week, assign tasks to their workers, supervise the work that is done, and evaluate the performance of individual workers.

Manage through other managers.

Make plans of intermediate range to achieve the long-range goals set by top management, establish departmental policies, and evaluate the performance of subordinate work units and their managers.

Provide and integrating and coordinating function so that the short-range decisions and activities of first-line supervisory groups can be orchestrated toward achievement of the long-range goals of the enterprise.

Responsible for defining the character, mission, and objectives of the enterprise.

Establish criteria for and review long-range plans.

Evaluate the performance of major departments, and they evaluate leading management personnel to gauge their readiness for promotion to key executive positions.

Dr.B.G.Cetiner

Engineering and Management

Managerial Skills:

Managers need three types of skills:

Technical: Specific subject related skills such as engineering, accounting, etc…

Interpersonal: Skills related to dealing with others and leading, motivating, or controlling them

Conceptual: Ability to discern the critical factors that will determine as organization’s success or failure.

Ability to see the forest in spite of the trees.

cetinerg@itu.edu.tr

Dr.B.G.Cetiner

Engineering and Management

Managerial Level

Lowest Middle Top cetinerg@itu.edu.tr

Dr.B.G.Cetiner

Engineering and Management

Managerial Roles (What Managers Do)

• Interpersonal roles

• Informational Roles

• Decisional Roles cetinerg@itu.edu.tr

Dr.B.G.Cetiner

Engineering and Management

Managerial Roles (What Managers Do)

• Interpersonal roles

Outward

Figurehead role: Outward relationship

Leader role: Downward relation

Liaison role: Horizontal relation

Horizontal

Downward

Dr.B.G.Cetiner

Engineering and Management

Managerial Roles (What Managers Do)

• Informational Roles

Monitor Role: Collects information about internal operations and external events.

Disseminator Role: Transforms information internally to everybody in organization (like a telephone switchboard)

Spokesman Role: Public relations cetinerg@itu.edu.tr

Dr.B.G.Cetiner

Engineering and Management

Managerial Roles (What Managers Do)

• Decisional Roles

Entrepreneurial Role: Initiates changes, assumes risks, transforms ideas into useful products.

Disturbance Handler Role: Deals with unforeseen problems and crisis.

Resource Allocator Role: Distributing resources

Negotiator Role: Bargains with suppliers, customers etc. in favor of enterprise

Dr.B.G.Cetiner

Engineering and Management

Functions of Managers

Planning: Selecting missions and objectives.

Requires decision making.

Organizing: Establishing the structure for the objective.

Staffing: Keeping filled the organization structure

Leading: Influencing people to achieve the objective

Controlling: Measuring and correcting the activities cetinerg@itu.edu.tr

Dr.B.G.Cetiner

Engineering and Management

Management: Is it an art or science?

Management has a body of specialized knowledge.

This knowledge need not to be obtained in formal disciplined programs.

Somewhere between art and science.

Dr.B.G.Cetiner

cetinerg@itu.edu.tr

Engineering and Management

Management has a body of specialized knowledge.

This knowledge need not to be obtained in formal disciplined programs.

Engineering Management (Discipline+art)

Somewhere between art and science.

Dr.B.G.Cetiner

cetinerg@itu.edu.tr

Engineering and Management

What is Engineering Management?

Narrow definition: Directing supervision of engineers or of engineering functions.

Proper Definition of Engineering Manager:

Engineer possessing both abilities to apply engineering principles and skills in organizing and directing people and projects.

Dr.B.G.Cetiner

cetinerg@itu.edu.tr

Engineering and Management

Management

Management can be classified into one of four categories:

An organizational or administrative process

A science, discipline, or art

The group of people running an organization

An occupational career cetinerg@itu.edu.tr

Dr.B.G.Cetiner

Engineering and Management

Why Engineering Managers?

Competition is global and companies need these people to compete successfully cetinerg@itu.edu.tr

Dr.B.G.Cetiner

Engineering and Management

Advantages of Understanding Technology in Top

Management

• Really understanding the business

Understanding technology driving the business today and technology that will change the business in future

Treating Research and Development as investment not an expense to be minimized

Spending more time on strategic thinking

• Dedicating a customer’s problem (true marketing via customer relations)

Place a premium on innovation cetinerg@itu.edu.tr

Dr.B.G.Cetiner

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