MARKET PLANNING ASSIGMENT PART 1 Armando Vargas, Lourdes Vargas, Maribel Mendoza Professor Davis BUS 306-90 October 19, 2014 MARKET PLANNING ASSIGMENT PART 1 Table of Contents Situation Analysis ......................................................................................................................................... 2 Market Summary .......................................................................................................................................... 2 Market Analysis............................................................................................................................................. 3 Demographic ............................................................................................................................................. 3 Geographic ................................................................................................................................................ 4 Behavioral/Psychographics ....................................................................................................................... 4 The Market .................................................................................................................................................... 4 Market Needs............................................................................................................................................ 4 Market Trends........................................................................................................................................... 5 Market Growth ......................................................................................................................................... 5 SWOT ............................................................................................................................................................ 5 Strengths ................................................................................................................................................... 5 Weaknesses .............................................................................................................................................. 6 Opportunities ............................................................................................................................................ 6 Threats ...................................................................................................................................................... 7 Competitors .................................................................................................................................................. 7 Product Offering ........................................................................................................................................... 8 Key to Success ............................................................................................................................................... 9 1|Page MARKET PLANNING ASSIGMENT PART 1 Situation Analysis The electric car industry, as a new business has been facing many challenges. A big issue with electric cars is that they are expensive. “Battery technology is expensive, and because batteries in electric cars need to hold massive amounts of charge to make the cars practical for most drivers, they have to be built using expensive materials” (Challenges Facing the Electric Car Industry, 2014). Another issue is that people are worried about the “life” of the battery. Places with charging stations are limited and each can charge approximately five or six at a time. People can’t do big road trips because they are scared of being stranded in the road and nowhere to charge their cars. That is why Nissan Leaf is offering a second battery that it is going to function as the storage battery for the car. It takes approximately six hours to charge a car. People leave their electric charging overnight, meaning that is charging more than six hours. Instead of letting that extra battery waste, it is going to transfer directly to the storage battery. This ensures having two full batteries to use. When the battery is running out of charge the storage battery is going to transfer the charge to the battery. Market Summary “Electric vehicles create additional economic development opportunities by improving quality of life, reducing energy spending, and decreasing reliance on foreign oil” (Analysis of the , 2014). This has caused an increase in sales for electric cars, especially the Nissan Leaf. Therefore, there has been a higher demand for charging stations. Adding charging stations can be expensive, “a dual unit pedestal electric vehicle charging station can cost up to $3,795 excluding the cost for installation” (EVlink 30 Amp Level-2 Outdoor Dual Unit Pedestal Electric Vehicle Charging Station with RFID Access, 2014)Not many business are able to install charging stations because of their cost, and consumers with electric cars can be left stranded in the road needing a charging station. Currently, the Nissan Leaf battery charge “lasts up to 126 miles in the city and 101 in the freeway and combined it lasts 114 miles” (Nissan USA, 2014). This is beneficial when traveling and not worry about charging stations. The Nissan Leaf it is also affordable which can attract more customers than the competitors. This makes it profitable for Nissan to look for a better 2|Page MARKET PLANNING ASSIGMENT PART 1 feature than can differentiate them from the competitors and to be positioned in a better place in the market. With Nissan Leaf’s current 30,000 annual customers, can ensure a success by increasing the miles driven by each electric car with a storage battery. The market for electric cars with a storage battery falls into the transportation vehicle market. This is a very competitive market because there are different models of automobiles that can give better features than others. In 2013, the total market of vehicles in the United States was 16.5 million and of those, 96,000 were electric cars. Of those 96,000 electric cars, “Nissan Leaf sold 22,610, approximately 24 percent of the electric cars market” (Plummer, 2014). Nissan sold a quarter of the whole electric car market because their prices are affordable and they are looking for ways to help customers have a convenient way to charge their electric cars at home or in the go. Nissan Leaf currently has installed a GPS program in which a customer can program the trip. It can “give shortcuts and direct you to places that have charging stations, in case the battery is running low” (Nissan USA, 2014). By installing the storage battery to current customers with a Nissan Leaf, it can ensure that a road trip can be done with no stress of being worried if the energy in the battery is going to be enough to last the whole trip. New customers don’t have to worry about the installation of the storage battery, it is already included in the new model of the Nissan Leaf. Nissan Leaf is a good car if you are environmentally friendly and like to travel. Market Analysis Demographic Electric cars target buyers who are beyond affluent, environmentally conscious, or technically enamored. Nissan created the Leaf to target the audience based on demographics. They created it the Leaf based on demographics because they believe that every car develops around the demands of the targeted audience. The Nissan Leaf was created for young Baby Boomers who are around of the age of 65 years old. Who have an average income of $125,000 and is a homeowner whose house includes a garage in where the Leaf can fit inside as well as having enough space to fit the Leaf’s charger. Also, these Baby Boomers have a college education level and so not travel much. Their average travel is around 50 miles per day. 75 percent of who are considered an average Leaf owner will strive for the SL trim package, which it consists of an 3|Page MARKET PLANNING ASSIGMENT PART 1 MSRP of $33,500. The average Leaf buyer would seem like the type of person who does not like to spend much money and would purchase the Leaf as a replacement of a luxurious and expensive car. However, this is not the case, the average Leaf buyer has already had experience owning the more expensive ecologically responsible cars (Just Who Is A Typical 2011 Nissan Leaf Buyer? We Find Out, 2011) Geographic The Nissan Leaf will base its geographic target according to the facilities and demands each regions is asking for. However, the major themes will be according to the availability of chargers and the convenience of interoperability. Also, the geo-target revolves around urban area and surroundings. (Will Nissan’s No Charge to Charge program drive LEAF sales?, 2014) Behavioral/Psychographics As for behavioral target, the Leaf targets those drivers who tend to have more frequent; yet, short trips. The targeted buyers will have more of conservative driving styles, and will be loyal to the brand Nissan. Under psychographic, the personalities of the buyers are being very environmentally conscious and are early adopters. (Nissan Leaf, 2011) The Market Market Needs Today electric cars have been very successful in the market. Particularly the Nissan Leaf, it is by far the most popular electric car in the world. However, with electric cars being a big hit and many seeking out to buy them. The charging stations seem to be a big issue and there is a great demand for more charging stations. Sure the most adequate and most affordable way to charge the vehicles are at home; yet, most drivers still require the access of having public charging stations. Charging stations have increased their demand and are becoming a big market need for electric car owners. Not only are the demands coming from electric car owners; but, the lack of charging stations are a threat to new potential owners. This is because the new buyers will tend to look at the positives and negatives and a big negative is not having enough charging stations. With more buyers purchasing electric cars there is a high demand for more charging stations (Demand for Electric Vehicle Charging Stations Fuels LilyPad EV’s Growth, 2012). 4|Page MARKET PLANNING ASSIGMENT PART 1 Market Trends Protecting the environment and going ‘green’ has been a trend that has sparked up a lot. Many people are becoming environmentally conscious and more aware how to keep our environment safe. Electric cars have been a huge success especially the Nissan Leaf, this is because it is a great way to protect the environment and overall it is a great example of what going ‘green’ is. The Nissan Leaf follows this trend of going ‘green’, the Leaf has been known for being the greenest car on the market. The Automotive Science Group (ASG) ranked the Leaf as the best environmental friendly car. This is due to its smallest life-cycle environmental footprint. The ASG stated, “This U.S. assembled, battery electric vehicle with an estimated 84 mile driving range is the bestselling all-electric car in the world for good reason.” They also, mentioned, “Now consumers can be confident that the increased environmental impacts of manufacturing the battery electric technology is more than offset with increased environmental performance during operational life.” (Nissan LEAF Officially The Greenest Car You Can Buy, Says the Automotive Science Group, 2014) Market Growth The bestselling electric car is the Nissan Leaf and once again its market growth has increased. As of July 2014, the Leaf has been tremendously increasing its market growth. By the end of July 2014, the Leaf had an overall 11.5 sales increase. The leaf ended with 3,019 deliveries, which indicates that Nissan sold so far 15, 755 Leaf’s up to July 2014. Also, July was not the only month of success breaking the 3,000 unit barrier. In the month of May, Nissan had 3,117 deliveries. In the previous year Nissan sold 11, 703 Leaf’s and this year as mentioned before it sold 15, 755 Leaf’s up to the month of July, Nissan has increased its annual sales on the Leaf by 34.6 percent in just one single year. (Nissan LEAF sales pummel the market with growth, 2014) SWOT Strengths The Nissan Leaf counts with lots of strengths, which include the following: zero emissions, instant power ride, streamlined construction, and tax credit. Zero emissions means that the leaf is completely electric and does not need any type of gasoline or diesel to run. The Leaf counts with instant power meaning that it has a torque of 0 RPM which indicates that the motor will start instantly. Instant power ride basically means that the car rides smoother and quieter and when the 5|Page MARKET PLANNING ASSIGMENT PART 1 speed is low it is almost silent. Electric cars count with less moving parts (streamlined construction) which means that this requires less visits to any auto repairing shop and over the time fewer things are less likely to get damaged. As of 2011, any electric car buyer has the advantage to receive tax credit from the government of up to $7,500 for buying an alternative vehicle. Also, it is the most economic family car and is 100 percent electric and has a capacity of fitting five passengers (Strength and weaknesses nissan leaf, 2014). The biggest strength that the Leaf has is that with the extra battery storage will allow the driver to change batteries whenever wherever it is needed. Many people can now enjoy long traveling distances without having to worrying of running out of battery in the middle of nowhere. Weaknesses Although the Nissan Leaf was ranked as the bestselling electric car, it counts with some weaknesses. The following include: limited traveling radius, charging, battery price, and its less powerful. The Leaf compared to its competitors has the highest mileage rate; yet, not compared to traditional cars. Compared to traditional cars the Leaf has only a mileage of 100 miles and that is a fraction of traditional cars with a full tank. Charging, the main problem and weakness that the Nissan Leaf has. Like previously mentioned, there are not enough charging stations and it is not convenient for someone who wants to travel long distances. Also, another reason why charging is a big issue, it’s because charging at home may be the easiest option to charging the car. Yet, what about the buyers who do not own a house and live in an apartment where there are no volt outlets to charge the car. Battery price is very expensive, a battery costs approximately $7,000, which seems too expensive. Buying an electric car would not be convenient for someone who is on a tight budget because if the buyer can barely afford the car it is going to be much difficult counting with the money for a battery. Lastly, electric cars count with less power than fossil fuel engines. (Nissan Electric Car: 5 Advantages and Disadvantages, 2012) Opportunities The Nissan Leaf offers lots of opportunities, the following are: growing attention to the market, technology developing fast, support from government, and people caring about the environment.. Like previously said, electric cars have been a big success in the market. Many are wanting to purchase electric cars, especially the Nissan Leaf because of all the benefits it contributes to the environment. The Leaf has allowed technology in cars to develop quickly. The government recognizes and rewards people who purchase electric cars. Also, as mentioned before, the 6|Page MARKET PLANNING ASSIGMENT PART 1 government rewards the buyers by giving them back with the use of tax credit. Now people are becoming more environment conscious and making more environmentally friendly decisions, one by purchasing the Nissan Leaf (SWOT Nissan Leaf, 2011). Threats Just like there are opportunities, there are also threats within a product. The Leaf counts with a few threats, which include: technology developing fast, lack of charging stations, and competitors. Technology developing quick isn’t just an advantage, it can be a threat as well. This is because Technology may bring dangers to the human body. A vehicle that has too much technology and is filled with radiation can harm the human body. Lack of charging stations seems to appear under every topic; yet, it is the main problem of the product. It is a big threat because when there is no place to charge the vehicle what does the owner do? With the few charging stations there are and many are crowded, it can be difficult for the driver to charge their vehicle. Competitors are a big problem as well, this is mainly because there is lots of competition for electric cars. The competitors can drive away a potential buyer of the Leaf into buying their car (SWOT Nissan Leaf, 2011). Competitors Every product in the market counts with several competitors, some bigger than others. The Nissan Leaf counts with 14 competitors; yet, the biggest competitors are only 5. They include: Chevy Volt, Toyota Prius PHEV, Tesla Model S, Ford Fusion Energi PHEV, and Ford C-Max Energi PHEV. During the month of March 2014 the Leaf was outstanding and beat its competitors in sales. Although during previous months Toyota had a pretty stellar month. However, both vehicles from Ford have really good sales, they count with between 600 and 900 sales. Nissan has 2,507 sales, Ford has 1,686 sales, GM has 1,667 sales, Toyota has 1,525 sales, and Tesla comes in last with 1,267 sales (Nissan LEAF Crushes Competition In March Electrified Vehicle Sales, 2014). 7|Page MARKET PLANNING ASSIGMENT PART 1 (Nissan LEAF Crushes Competition In March Electrified Vehicle Sales, 2014) Product Offering The product offered is a second battery for the car that is going to function as a storage battery. A car is charged for approximately 10 to 12 hours. A battery takes almost 8 hours to fully charge, so the first battery is charged in the first eight hours and the storage battery is charged with the four or five remaining hours. One battery can last up to a 100-miles drive and with the extra battery it is going to make a drive last longer. 8|Page MARKET PLANNING ASSIGMENT PART 1 The battery is installed directly in the car, next to the first battery and the installation comes with a new purchase. If customers who already have the Nissan Leaf they get the installation is free if they want an upgrade. The storage battery has cables connected to the battery which helps when the storage battery has to begin charging. The storage battery is going to be made from lithiumions which is the same battery in cell phones. Having lithium-ion battery ensures that the battery life is going to last longer. They have an extended life cycle and there is less expensive than other batteries. Once the first battery is fully charged, the storage battery starts charging this ensures that people are not just wasting energy when charging their cars. This feature is going to differentiate Nissan Leaf from their competitors because none offer a storage battery which ensures a longer driving time without a needing to look for a charging station. The storage battery comes with a five-year or 55,000 mile warranty and Nissan offers a schedule maintenance “every 3,750 miles or 3 months, whichever comes first” (Nissan USA, 2014). If there are problems with the storage battery before the warranty, the customer can replace it with a new one for half price; they just have to recycle the old storage battery. If the customers wants to extend their maintenance they can buy the premium maintenance which gives them a life-time maintenance. Nissan Leaf customers have given a “4.7 out of 5 on their overall rating” (Nissan USA, 2014). Key to Success In order of obtaining market share in the electric car industry, Nissan Leaf is focusing on key factors that can ensure their success. Nissan Leaf main factor of success is that they are going to be the first to introduce a storage battery. They are going to be able to differentiate from competitors and gain more market share than other electric car models. Nissan Leaf works with new customers and current customers. If current customers want to add the storage battery for their Leaf they can just request it, there is no charge for the storage battery, just the installation cost. This factor is important because between 2010 and 2014 Nissan Leaf sales are of approximately 123,613 and the years is not over yet. Nissan Leaf is selling for approximately 2,000 each month. Another factor that helps Nissan Leaf have a better success than their competitors is that is affordable for all the market share. “Seventy-five percent of total market share for transportation 9|Page MARKET PLANNING ASSIGMENT PART 1 vehicles can afford a Leaf” (Why the Nissan LEAF is Depreciating Quickly — And How You Can Grab a Bargain, 2014). They are more affordable because they are gaining popularity in the market place. They dropped their price by $6,000 from the model they sold in 2012; it is the same model being sold today. If Nissan is selling this many Leafs each month, adding the storage battery is going to bring more customers because the price is cheaper and has the same features than the competitors, positioning themselves in more for less. Critical Issues Even though, a storage battery has many benefits for the customers, there are also some issues that can be in the way of Nissan Leaf’s success. A major issue can be the installation costs. The price of a Leaf is cheaper than the competitors, but the installation of the storage battery can be costly. Current customers are the ones that are going to suffer the cost for the installation if they want to have an upgrade. The storage battery is going to be included in the new Nissan Leaf. The storage battery is a new product going into the market, a major issue with this is that not many people is going to want to install it in their cars. People usually waits until a new product is “tested” by adventurous customers who like to try the new products as they come. If those customers have good reviews of the storage battery than the majority of the Nissan Leaf’s current customers are going to buy it. This can hinder the production and success of the storage battery. 10 | P a g e MARKET PLANNING ASSIGMENT PART 1 References Analysis of the . (2014, October 15). Retrieved from CREATING THE CLEAN ENERGY ECONOMY: http://www.iedconline.org/clientuploads/Downloads/edrp/IEDC_Electric_Vehicle_Industry.pdf Challenges Facing the Electric Car Industry. (2014, October 15). Retrieved from How Stuff Works: http://auto.howstuffworks.com/challenges-facing-the-electric-car-industry.htm Demand for Electric Vehicle Charging Stations Fuels LilyPad EV’s Growth. (2012, September 12). Retrieved from LilyPad EV: http://www.lilypadev.com/demand-for-electric-vehicle-chargingstations-fuels-lilypad-evs-growth/ EVlink 30 Amp Level-2 Outdoor Dual Unit Pedestal Electric Vehicle Charging Station with RFID Access. (2014, October 15). Retrieved from The Home Depot: http://www.homedepot.com/p/Schneider-Electric-EVlink-30-Amp-Level-2-Outdoor-Dual-UnitPedestal-Electric-Vehicle-Charging-Station-with-RFID-AccessEV230PDRR/203404695?cm_mmc=Shopping%7cBase&gclid=CPyXoquoucECFVFgMgodj1wAeg& gclsrc=aw.ds Just Who Is A Typical 2011 Nissan Leaf Buyer? We Find Out. (2011). Retrieved from Green Car Reports: http://www.greencarreports.com/news/1049202_just-who-is-a-typical-2011-nissan-leaf-buyerwe-find-out Nissan Electric Car: 5 Advantages and Disadvantages. (2012, February 10). Retrieved from Cars Direct: http://www.carsdirect.com/green-cars/nissan-electric-car-5-advantages-and-disadvantages Nissan Leaf. (2011, October 3). 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