Bernard Ducombs
40 Baltic Street | Newtown | NSW 2042
0491 105 189
bducombs@gmail.com
Summary
With over 7 years’ experience in the IT industry to compliment my masters degree in information technology, I have
worked closely with the latest technologies in both network and systems environments. My latest assignment was at
Sogeti as a Data centre Engineer specialist. The role primarily involved, leading a team, network engineering, integration,
testing, support and project management.
Objective
Seeking an Infrastructure Engineer role that involves a high level of network and systems engineering, where I can
contribute my skills and experience to the further development of the organisation, add value to operations and achieve
growth in my professional career.
Education
2011
2010
2006
Masters of Information Technology, CESI, France
Bachelor in IT (Network speciality), CESI, France
HND in Network & Telecommunication, University of Toulouse, France
Employment History
For a full list of my skills and capabilities please see the skills matrix on page 3.
IT Infrastructure specialist
February 2011 – August 2014
Airbus Helicopters on behalf of Sogeti France
[Sogeti France is an IT leader, bringing more than 20 000 professionals worldwide - Airbus Helicopters is a global
aerospace and defence leader employing 23,000 people worldwide.]
SOGETI provided operations and management services to Airbus Helicopters related to a 24/7 contract out sourcing
activities covering area such as: Hardware services, Operating system and associated software administration.
Responsibilities:
RUN activities
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Provision, installation, configuration and maintenance of data centre hardware
Build, deploy, integrate, test and ability to validate technical solutions
Test and deploy new systems
Verify compliance with good standards of design choices and architecture
Assist in Datacenter infrastructure design and advise solutions (LAN, SAN, Storage)
Perform capacity planning to reduce costs
Contribute to the quality of business processes (ITIL, incidents, changes...)
Prepare monthly reports of RUN for Service Manager
Ensure level 1,2 and 3 support on data centre Infrastructure (Hardware and software)
Project and Team leading
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Propose changes in the organisation and / or tools
Implement and organize all processes to validate and drive organizational changes
Incident and change management - Drive the Change Advisory board
Communicate regularly on changes or improvements on solutions delivered
Advice and Support Clients - Business proposal editing
Implementation, follow-up and closing of projects - Produce roadmaps and planning
Lead kick-off meetings, write meeting minutes, and communicate action plans
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Validate and ensure quality of the deliverables provided
Assist clients in the organisation and management of tests
Conduct monthly reporting - Service Management Board
Ensure Service level Agreement (for optimal KPI) - Calculate and negotiate availability
Achievements:
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Train, guide and mentor team members
Promoted Team Leader and afterwards Service Manager - Manager on Duty
New process implementation for Network requests
Editing of communication and Improvement plans
Successfully migrated load-balancing network system which ensured the communication for a 24/7 system used by
5000 people
Became prime contact for all network topics
Tibco technical expert
Maintain trust with clients
Produced detailed training documentation which aided a new ESB system installation that was distributed to all staff
members
Network Engineer
September 2006 – September 2008
University Paul Sabatier, Toulouse
[Specialized in science, technology, health disciplines and sports, UPS is ranked the first French university to find a job.
It now has more than 30,000 students.]
Responsibilities:
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Implement the migration of the old network infrastructure consisting of over 25 sites onto one infrastructure
designed as hub and spoke model
Present technical analysis and constructive improvement concepts to management
Provide migration support to all the site teams
Provide 3rd level support for the development, testing and production infrastructure
Support and troubleshooting SOE desktop environments consisting of Windows XP and Linux Debian Lenny
workstations. Total number of 500 users in both environments
Administration/refinement of the production infrastructure incorporating 20 Windows 2000 servers, 20+ Windows
2008 servers and 30+ Linux Debian Lenny servers on Dell and HP hardware
Install and configure new equipment (Network and hypervisors)
Achievements:
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Designed a network infrastructure to build an optimized network
Implementation of new IP address and routing plan
Virtualization of Windows servers: 25% reduce of electricity cost
Promote and install secured Wi-Fi for Students and staff
IT Technician
September 2004 – September 2006
Micro-Diffusion, Toulouse
[Micro-Diffusion is an SME specialised since 1981 in the sale of computer hardware and software, network
setup, maintenance and rental of computer hardware.]
Responsibilities:
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Computer and system maintenance technician – Combination of on-site and remote technical support
Build and install commissioned PC and servers and provides help-desk
Responsible for solving network issues
Present technical analysis and constructive solution to clients
Achievements:
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Direct involvement promoting companies network activities
Planning and migration of the main server (Windows 2003 server to Windows 2008 server) of the International
School of Colomiers, France (300 users)
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Certification / Training
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2012
2011
2011
Training - Tibco EMS, BW, BE, Spotfire
Certification ITIL Foundation V3
Training - Windchill v10.0
Skills Matrix
SKILLS
Years
Used
Rating*
VLAN level 1,2 & 3 (Cisco, HP), spanning-tree
8
Current
5
Load-balancing (Cisco 11500), HSRP
3
Current
5
Static routing, RIP, OSPF
4
Current
4
Network
Routing & Switching
VPN, PKI
3
Current
3
Security
Firewall configuration, rules (Checkpoint, Netasq, Synology)
3
2012
3
Voice/Collaboration
Installation, provisioning, configuration (VoIP, IP-Centrex, Asterisk)
1
2012
5
Wireless
Configuration, authentication, Security (802.1x, radius)
6
Current
4
Operating systems
Windows XP, 7, 8.1 - Windows server (2000, 2003, 2008)
IBM AIX 6.1
Linux RedHat Enterprise, Debian Lenny
10
3
2
Current
Current
2008
5
4
3
Features
SOE (DNS, DHCP, FTP, IIS, TSE), Active directory
6
Current
4
Virtualisation
VMWare ESXi 4, 4.1, 5, VSphere 5.1
IBM VIO 2.2.1, Windows Hyper-V
3
2
Current
2013
3
2
Database
Oracle 10g, 11g, Microsoft SQL Server 2008,2012
3
Current
2
Tools
Office (2003,2010,2013) : Word, Excel, PowerPoint, Visio, Project
10
Current
5
ESB
Tibco EMS, Administrator, Hawk Event, BW, BE, Spotfire
2
Current
5
ETL, MFT
Informatica, Axway [Secure Transport, Sentinel]
1
Current
1
PLM, CRM
Windchill 10.0, Siebel 8.1
2
Current
3
Chassis
IBM Bladecenter H (blade, AMM, Network), HP (ProLiant, DL, Blade)
3
Current
5
Storage
SAN (IBM SVC & DS5300, HP EVA8000), NAS (Synology, Qnap)
3
Current
3
Backup - Monitoring
HP Data Protector - Nagios, EON, Centreon
3
Current
3
People and project
Team leading (5 to 10 people), Communication, reporting
2
Current
4
Process
ITIL foundation framework
3
Current
5
System
Middleware
Data Centre
Management
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Rating*: 1 - Few months experience | 2 - Basic Level | 3 - Medium level expertise (able to competently use key
functionality) 4 - Good level of confidence in skill | 5 – Good knowledge of skill, able to train or mentor others
Personal Interests
DIY | Rugby (player - 14 years, Coach - 2 years) | Hiking | Fishing | Dancing
References
References are available on request.
Sponsorship
Entitled to work in Australia, as I am sponsored on a 457 VISA (De facto).
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