HND – Tutorial 11
1.
When an organization takes on a life of its own, we can say that it has _____.
a.
b.
c.
d.
e.
2.
Which of the following is not a characteristic of organizational culture?
a.
b.
c.
d.
e.
3.
attention to detail
innovation
formality orientation
team orientation
outcome orientation
__________ orientation is the characteristic of organizational culture that addresses the
degree to which management decisions take into consideration the effect of outcomes
on people within the organization.
a.
b.
c.
d.
e.
4.
acquired a culture
developed subcultures
evolved
become immortal
become institutionalized
Humanistic
Community
Team
People
Relationship
The key characteristic of organizational culture that assesses the degree to which
organizational activities emphasize maintaining the status quo in contrast to growth is
termed _____.
a. permanence
b. aggressiveness orientation
c. stability
5.
A dominant culture is _______.
a.
b.
c.
d.
e.
the sum of an organization’s subcultures
defined by the leader of an organization
synonymous with an organization’s culture
usually a strong culture
likely to be a weak culture
d.
e.
competitiveness
reflexivity
6.
Which of the following terms is part of the definition of a strong culture?
a.
b.
c.
d.
e.
7.
little influence over members’ behavior
low behavioral controls
narrowly shared values
intensely held values
weakly held values
A strong culture can act as a substitute for which of the following?
a.
b.
c.
d.
e.
institutionalization
formalization
socialization
organizational rules
social support
8.
As organizations have widened spans of control, flattened structures, introduced teams,
reduced formalization, and empowered employees, the _________ provided by a strong culture
ensures that everyone is pointed in the same direction.
a.
b.
c.
d.
e.
9.
Culture is most likely to be a liability when ________.
a.
b.
c.
d.
e.
10.
rules and regulations
shared meaning
rituals
socialization
rigid hierarchy
it increases the consistency of behavior
the organization’s environment is dynamic
the organization’s management is ineffectual
it reduces ambiguity
countercultures are integrated into the dominant cultures
The ultimate source of an organization’s culture is _________.
a.
b.
c.
d.
e.
top management
the environment
the country in which the organization operates
the organization’s founders
the belief systems of it employees
11.
Top management has a major impact on the organization’s culture through ________.
a.
b.
c.
d.
e.
12.
The correct order for the stages of the socialization process is _________.
a.
b.
c.
d.
e.
13.
encounter
exploration
establishment
metamorphosis
adaptation
Which of the following is not a means of transmitting culture within an organization?
a.
b.
c.
d.
e.
15.
prearrival, metamorphosis, encounter
prearrival, encounter, ritual
prearrival, ritual, encounter
prearrival, encounter, metamorphosis
prearrival, ritual, arrival
New employees are usually comfortable with their organizations by the end of the _____
stage of socialization.
a.
b.
c.
d.
e.
14.
establishing norms that filter down through the organization
ensuring a proper match of personal and organizational values
socializing new applicants in the pre-hiring phase
providing a framework for metamorphosis of new hires
properly rewarding management’s initiatives
Stories
aversion therapy
rituals
language
material symbols
All of the following are examples of rituals except ______.
a.
b.
c.
d.
e.
anniversary parties honoring long-time employees
annual award meetings
fraternity initiations
the placement of offices within corporate headquarters
singing company songs
16.
To create a more ethical culture, management should do all of the following except
_________.
a.
b.
c.
d.
e.
serve as a visible role model
cover up unethical acts
provide ethical training
communicate ethical expectations
provide protective mechanisms
17.
What does a positive organizational culture do?
a.
b.
c.
d.
e.
18.
Organizations that promote a spiritual culture _____.
a.
b.
c.
d.
e.
19.
uses positive reinforcement instead of punishment
rarely uses rewards
emphasizes individual growth
emphasizes building on the organization’s strengths
emphasizes organizational vitality
have organized religious practices
adopt a corporate religion
recognize that people have both a mind and a spirit
de-emphasize community in the work place
tend to downplay the importance of employee satisfaction
Reminding employees about the founders at each quarterly meeting is an example of
which technique for transmitting culture?
a.
b.
c.
d.
e.
stories
material symbols
language
rituals
tools
20. When you start to work through the problems that you discover about the organization, you
move into the _____ stage of socialization.
a. prearrival
b. encounter
c. acceptance
d. metamorphosis
e. none of the above