Run Ottawa Membership Proposal Information for the Run Ottawa Board Meeting on 9 December 2016 Run Ottawa 1 Run Ottawa Membership Proposal Re-boot the Membership Program in alignment to our Mission, Vision and Strategic Plan. Macro Objectives: • Make the Membership Program more attractive to potential new members and existing members; reduce turnover and improve engagement Timing: • Initiate in first half of 2016, likely Feb 1 (30 day announcement period) 2 6 month objectives 1. Determine and provide a Membership Program with tangible value/benefits to; • Maintain, engage and activate existing members • Attract new, active members • Examples • • • • 2. 3. Event promotions and discounts Provide fun, inclusive, social, fitness-related activities Align Retail Partners Dynamic offers Increase breadth of member participation in RO events Communicate • Seek and encourage constant feedback on previous and next steps with an ongoing dialogue between membership coordinator and individual members leveraging all channels • Add new voices to the Membership Committee 3 Privileges of Membership By-Laws Sec 8.3: Membership Dues The Board shall determine the fees for membership and the privileges associated with membership. Proposed for 2016: The Privileges of Membership are as follows; 1.Membership in Run Ottawa 2.Opportunity to contribute to the organization through board, committees, volunteering and attending the AGM 3.Access to enjoy the privileges of the Run Ottawa (enhanced) Membership Program (see last two slides) 4 Membership fees By-Laws Sec 8.3: Membership Dues The Board shall determine the fees for membership and the privileges associated with membership. Proposed for 2016: Current Membership as of Dec 31, 2015 will be extended to Dec 31, 2016 In reflection of the added values the NEW Membership fees are as follows; 1. Adults $50 2. Youth (18 and under) $30 3. Family membership $100 Memberships are annual on calendar year (Jan 1 – Dec 31) 5 Proposed Motion That, in accordance with Bylaw 8.3, the Board is asked to consider the following motion Approve the fee structure and membership privileges proposed on the preceding slides 6 2016 Membership Program Program may change from time to time depending on member feedback and financial viability Race Discounts • Introduce a $10 discount to races with meaningful fees to encourage event participation, further to this also • Include one free event registration (excluding TORW) • Guarantee access to TORW event if sold out Current Membership Renewals • Renew for 2017 membership by (March 30, 2016) & receive Run Ottawa t-shirt and hat Communication: • Run Ottawa has hired a new membership coordinator to focus on communications with a focus on (but not limited to) social media, e.g., to provide event photos, updates. Show the fun! Retail Partners • Define retail offers and communicate special events (ex. RR shopping night) 7 2016 Membership Program Strong focus on Run Ottawa member experience. Enhance value for members with regular meaningful offers, such as: • Implement social “member runs” e.g., Beer Runs, Coffee Runs • Offer social cross-training activities – soccer, yoga, cycling, XC skiing • Offer exclusive prizing & services for members at Run Ottawa events • Offer periodic benefits or prizes via email – free entries, sunglasses, watches • Offer access to / discounts on Run Ottawa member apparel • Develop member-driven training sessions/coaching • Offer pre-run sit-down events: e.g., talks on nutrition, motivation, training, “legends series” Develop strategy to attract new members • e.g., Approach former members • e.g., Offer incentives to current members (e.g., refer a friend) • e.g., Approach running groups in the capital to discover mutual benefits 8