CAFCASS GRADUATE JOB PROFILE Job Title: Cafcass HR Graduate Accountable to: Senior HR Business Partner Area/Location: Leeds Key Working Relationships: HR Senior Management Team, Corporate Management Team and other Senior Managers, National Business Centre, and Internal and External Stakeholders Role Requirements: (See attached person specification) Salary: £20,000 (with scope to progress to £22,000 after 12 months subject to effective performance) Term: 2 years on a fixed term basis (successful applicants will have the opportunity to apply for any suitable roles within Cafcass as they arise, in line with Cafcass recruitment policies and procedures) Superannuation: The pension scheme used by Cafcass is the West Yorkshire Pension Fund (a Local Government Pension Scheme). This is also our auto enrolment scheme. Contribution rates are based on a tiered system. Annual Leave: 28 days rising to 33 days after 5 years reckonable service, inclusive of 3 privilege days to be taken between Christmas and New Year plus any of the bank/public holidays. Graduate Job Profile (draft) 250213 1 JOB SUMMARY: As an entrant onto the Cafcass graduate scheme, you will be responsible for supporting the national Human Resources service in delivering projects to meet business needs. This will include: supporting improvement initiatives; managing deadlines; contributing to the team at an exceptional standard. The HR Graduate will also assist the Corporate Management Team with long-term project work through research and analysis, and by taking ownership of specific work strands. With a focus on continually improving outcomes, you will develop and use best practice in delivering services, applying theoretical learning within a practical environment. MAIN DUTIES AND RESPONSIBILITES: Safeguarding 1. Understanding the values and purpose of Cafcass, and its commitment to safeguarding children. 2. Supporting and contributing to organisational wide activities to meet statutory and professional responsibilities with regard to safeguarding children. Service Effectiveness Including Information Management 1. Working within the HR service and in a range of other project teams, taking responsibility for the delivery of specific strands of project work including research activities, analysing and presenting information, liaison and negotiation with internal and external stakeholders and arranging meetings and briefings. 2. Undertaking research on a variety of topics and issues, and presenting findings in a confident and professional manner using a variety of media. 3. Collating and analysing information as required, ensuring accuracy in delivery and to agreed timescales. 4. Ensure compliance with data protection legislation and the Cafcass information assurance policy and procedure at all times. 5. Constantly reviewing systems and processes, making recommendations for improvements in effectiveness and identifying potential efficiencies. 6. Responsible for internal records, including input into databases and systems, maintaining office records and filing systems (physical and digital). Support to Achieve Effective Service Delivery 1. Developing and maintaining: policies; management guidance; processes and systems. 2. Demonstrate strong problem solving approaches, including the ability to analyse and implement changes to service delivery, and directly contribute to continuous service improvements. 3. Demonstrate strong written communications on a daily basis, by producing reports, papers, briefings, policies, articles and other documentation, as required. Graduate Job Profile (draft) 250213 2 4. Assisting in the implementation of recommendations from inspections, including monitoring and reviewing of action plans. 5. Preparing business reports and communications appropriate to the intended audience that deliver the required impact and outcomes. Engagement & Partnership Working 1. Liaising between Cafcass National Office and a number of key stakeholders, such as: Local Offices; Heads of Service; inspectors and auditors; Government departments; others as necessary 2. Developing and maintaining effective working relationships with all those within the host function, project teams and other key contacts, internally and externally, at all times. 3. Becoming a pro-active team member, playing a full part in meetings and events, as appropriate and required. 4. Maintaining communications materials, such as intranet and internet pages, ensuring guidance, policies and procedures are accessible to staff and service users. 5. Promoting diversity and equality to ensure that practice and engagement is free from discrimination, in accordance with Cafcass policy and equal opportunities legislation. General 1. Taking responsibility for your continuing professional and personal development. 2. Contributing to the wider planning of Cafcass as required. 3. At all times acting in accordance with legislation, National Directives and Cafcass policies and procedures. 4. Being seen as an effective representative for Cafcass, and acting at all times in a professional manner conducive to promoting a positive Cafcass image. This job profile is not a definitive list of responsibilities but identifies the key components of the role. The specific objectives of the post holder will be subject to review as part of the individual performance review process. Graduate Job Profile (draft) 250213 3 HR GRADUATE PERSON SPECIFICATION Key: Assessed by Application Form: Assessed at Interview: Assessed by Exercise Documentary Evidence A I E D A I X X E D Qualifications Degree at 2:1 or above. X Skill Areas 1. Service Effectiveness & Information Management Skills to be demonstrated Ability to apply intellectual rigor and understanding, analyse, interpret, explain and summarise complex data and issues in a logical manner. Ability to think ahead and demonstrate effective problem solving skills Ability to use a wide range of Microsoft Office packages particularly in the areas of Word, Excel and Outlook. Excellent word processing skills, a good working knowledge and comprehension of written English, including grammar. Excellent customer service and client care skills. Excellent listening and oral communication skills including the ability to adapt oral and written communication methods and styles to suit the audience. Excellent level of numerical ability. Analytical skills and the ability to analyse and interpret numerical data. X X X X X X X X X X X X X X X X X X X X X X X 2. Support to achieve Effective Service Delivery Skills to be demonstrated Knowledge of general office practice. Ability to prioritise conflicting tasks and a challenging workload. Ability to react appropriately to short and long-term issues and to be decisive. Ability to adapt to a changing environment. Ability to plan and complete work to agreed timescales. Ability to work effectively as part of a team. The use of a variety of problem solving techniques to develop and improve the service. Ability to work pro-actively and with minimal instruction. Able to act on own initiative within agreed limits. Ability to remain calm, confident and professional. Graduate Job Profile (draft) 250213 4 X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X Ability to apply theoretical learning within a practical environment. Self motivated and committed to achieving targets. A I E X X X X X X X X X X X X X X X X X X X X X X X X X X X 3. Engagement and partnership working Skills to be demonstrated Ability to deal tactfully and sensitively with people and have an understanding of confidentiality issues. Highly developed teamwork skills, interpersonal skills and the ability to work with minimal supervision. Able to be assertive at times. Ability to pass on instructions without losing clarity. Ability to encourage positive working relationships. 4. General and Personal Qualities A collaborative team worker who can build positive relationships and work effectively across boundaries and achieve results through others. Personal conduct, integrity and credibility that commands the confidence of senior managers and staff at all levels, external partners and stakeholders. Responds constructively to difficult situations. Understands the role of the Children and Family Court and Advisory Support Service. A commitment to social justice, equality and the needs of children. A pro-active self-starter able to manage multiple priorities within timescales which may mean reconciling the demands of corporate and service requirements. Graduate Job Profile (draft) 250213 5 D