Miscellaneous John Vande Vate Spring, 2007 1 Agenda • • • • Bull Whip IT Summary Project Presentations 2 The Bullwhip Effect… … describes the phenomenon in which order variability is amplified as it moves up the supply chain from endconsumers through distribution and manufacturing to raw material suppliers. 3 Example Procter & Gamble: Pampers • Smooth consumer demand • Fluctuating sales at retail stores • Highly variable demand on distributors • Wild swings in demand on manufacturing • Greatest swings in demand on suppliers 4 Illustration Consumer Sales at Retailer Consumer demand 1000 900 800 700 600 500 400 300 200 100 41 39 37 35 33 31 29 27 25 23 21 19 17 15 13 11 9 7 5 3 1 0 Retailer's Orders to Distributor 1000 800 700 600 500 400 300 200 41 39 37 35 33 31 29 27 25 23 21 19 17 15 13 9 7 5 3 0 11 100 1 Retailer Order 900 5 Illustration Retailer's Orders to Distributor 1000 Retailer Order 900 800 700 600 500 400 300 200 41 39 37 35 33 31 29 27 25 23 21 19 17 15 13 9 7 5 3 1 0 11 100 Distributor's Orders to P&G 900 800 700 600 500 400 300 200 41 39 37 35 33 31 29 27 25 23 21 19 17 15 13 9 7 5 3 0 11 100 1 Distributor Order 1000 6 Illustration Distributor’s Orders to P&G Distributor Order 1000 900 800 700 600 500 400 300 200 100 41 39 37 35 33 31 29 27 25 23 21 19 17 15 13 9 11 7 5 3 1 0 P&G's Orders with 3M 1000 900 800 600 500 400 300 200 100 40 37 34 31 28 25 22 19 16 13 10 7 4 0 1 P&G Order 700 7 Illustration Consumer Sales at Retailer Consumer demand 1000 900 800 700 600 500 400 300 200 41 39 37 35 33 31 29 27 25 23 21 19 17 15 13 9 7 5 3 1 0 11 100 P&G's Orders with 3M 1000 900 800 600 500 400 300 200 100 40 37 34 31 28 25 22 19 16 13 10 7 4 0 1 P&G Order 700 8 Efforts to Resolve • CPFR: Collaborative Planning, Forecasting & Replenishment – Share forecasts, plans for promotions, etc. • VMI: Vendor Managed Inventory – Let the supplier manage the inventory (consigned to the customer) • Visibility: – ASN (Advanced Shipment Notices) – Track & Trace – Event-driven notifications 9 Events Opposing • • • • • • SKU Proliferation Shorter product life cycles Consignment Inventory practices Globalization Tight global transport capacity Supply Chain Disruptions 10 IT • Y2K Threat helped justify revamp of corporate software • By 2000 companies were spending nearly 50% of capital investment $ on technology, up from 30% in the early 90’s. • Consequences – Internet bubble and ill-considered investments in IT applications much of it in the SC arena – Huge investments in ERP systems – Emergence of the CIO role – Prominence of Supply Chain Mgt 11 Post Mortem • Consolidation in ERP providers – SAP and Oracle • Standardization and Integration – Diminishing role for CIO • Evolving cloud of bolt-on technologies – APS: Advanced Planning & Scheduling Systems • I2, Ilog, Manugistics, Aspen Technologies, SAP, Oracle – S&OP: Sales & Operations Planning • Balance supply and demand • Interlace, Steelwedge, Logility, … – TMS: Transportation Management Systems • Consolidation, Carrier Selection, Routing, Tracking, Invoice Audit, Labeling, Export compliance, … 12 • I2, Manugistics, Red Prairie, Tranzact, … More Bolt-ons • • • • WMS: Warehouse mgmt systems CRM: Customer relationship management Procurement solutions … 13 Evolving Architecture • Layered approach – – – – Client Decomposes complexity Reuse functionality Presentation Separate evolutin Layer Less reliance on single provider Business Logic Layer Data Layer 14 Projects • Deliverables: – Presentation to the Class – Presentation to the Client – Documented CD to the client and to me • Presentation to the Class < 30 minutes – – – – – What is the Issue and business context What value does your approach provide How does it fit/fail to fit the context Some technical details (and backup slides) A proposed exam question 15 Projects • Presentation to the Client – Can be combined with class presentation or separate – Can be via teleconference – What the client wants – Focus on value, fit, requirements and limitations – Be prepared to discuss techniques – CLARITY 16 Projects • Documented CD – – – – – – Index and explanation Data Models Tools Presentations … • Imagine a similar team will be asked to extend the project. What will they need? 17 Some Basics • Remember to do the simple thing first • Process is as important as result • Fit with context is more important than “optimality” and “technology” • Is your process worth the effort, as simple as possible, sustainable, supportable, … • Why, Value, What, 18 Course Review • Introduction to modes and transportation rates – There are economies of scale in transportation costs – Consolidation helps us capitalize on these economies of scale • Introduction to Finance & SCM – Focus on Working Capital • Transportation & “Deterministic” Inventory – The “magic” of consolidation – The EOQ: Balancing Transport & Inventory costs • Consolidation – Multi-Stop – Load-Driven 19 Review • • • • Location: Retail Pricing: Pricing what you have Sport Obermeyer: Sourcing what you need Inventory Management: – Techniques – Pooling – Postponement • SCM: BMW Case Study • IT: Lightening overview • Projects 20 Projects • April 12: NS – Mikac – Lai – Dayagi • April 17: Coca Cola – Solveling – Lee – Kwan • April 19: XYZ & GE Appliances – Meidl – Green – Tandon 21 Projects • April 24: GE Energy – Walker – Sanchez – Gupte • April 26: BMW & Children’s Hospital – VPS – Ship-to-Average – Children’s Hospital 22