Operations Management Inventory Management Chapter 12 12-1 © 2004 by Prentice Hall, Inc., Upper Saddle River, N.J. 07458 What is Inventory? Stock of materials Stored capacity © 1995 Corel Corp. © 1984-1994 T/Maker Co. © 1984-1994 T/Maker Co. © 1995 Corel Corp. 12-2 © 2004 by Prentice Hall, Inc., Upper Saddle River, N.J. 07458 Types of Inventory Raw material Work-in-progress Maintenance / repair / operating supplies Finished goods 12-3 © 2004 by Prentice Hall, Inc., Upper Saddle River, N.J. 07458 The Material Flow Cycle 12-4 © 2004 by Prentice Hall, Inc., Upper Saddle River, N.J. 07458 The Functions of Inventory To ”decouple” or separate various parts of the production process To provide a stock of goods that will provide a selection for customers To take advantage of quantity discounts To hedge against inflation and upward price changes 12-5 © 2004 by Prentice Hall, Inc., Upper Saddle River, N.J. 07458 Disadvantages of Inventory Higher costs Interest or opportunity costs Holding (or carrying) costs – storage, handling, taxes, insurance, shrinkage Ordering (or setup) costs Risk of deterioration or obsolescence Hides production problems Yield / scrap variations Unscheduled downtime Total cost = 20% - 40% of inventory value / year 12-6 © 2004 by Prentice Hall, Inc., Upper Saddle River, N.J. 07458 Pressures on inventory Pressure for lower inventory •Inventory investment •Inventory holding cost Pressure for higher inventory •Customer service •Other costs related to inventory 12-7 © 2004 by Prentice Hall, Inc., Upper Saddle River, N.J. 07458 Different Views of Inventory Types of Inventory Demand Type Cycle Pipeline Safety Stock Anticipation Independent Dependent Process stage Raw Material Work in Process Finished Goods Annual $ Volume A B C Other Maintenance / Repair Operating Supplies 12-8 © 2004 by Prentice Hall, Inc., Upper Saddle River, N.J. 07458 How Is Inventory Created? Cycle Inventory – result of lot size Q+0 Average cycle inventory = 2 Pipeline Inventory – in transit Pipeline inventory = DL = dL Safety Stock Anticipation Inventory Types of Inventory Cycle Pipeline Safety Stock Anticipation 12-9 © 2004 by Prentice Hall, Inc., Upper Saddle River, N.J. 07458 Inventory Calculations We use 70 hypodermic needles a week. We buy them in lots of 280. It takes three weeks for order handling and shipment. Cycle inventory = Q/2 = 280/2 = 140 needles Pipeline inventory = DL = dL = (70 needles/week)(3 weeks) = 210 drills 12-10 Inventory Worksheets © 2004 by Prentice Hall, Inc., Upper Saddle River, N.J. 07458 Inventory Reduction Tactics Cycle inventory Reduce lot size Pipeline inventory Reduce lead time Safety Stock Reduce uncertainties Anticipation inventory Various 12-11 © 2004 by Prentice Hall, Inc., Upper Saddle River, N.J. 07458 ABC Analysis Divides on-hand inventory into three classes on the basis of annual dollar volume – A, B, and C $ volume = Annual demand x Unit cost Policies based on ABC analysis Develop class A suppliers more Maintain tighter physical control of A items Forecast A items more carefully Annual $ Volume A B C 12-12 © 2004 by Prentice Hall, Inc., Upper Saddle River, N.J. 07458 ABC Analysis % Annual $ Usage 100 80 60 Class A B C % $ Vol 80 15 5 % Items 20 30 50 A 40 B 20 C 0 0 50 100 % of Inventory Items 12-13 © 2004 by Prentice Hall, Inc., Upper Saddle River, N.J. 07458 Inventory Models for Independent Demand Fixed order-quantity models Help answer the inventory planning questions! Economic order quantity Production order quantity Quantity discount Probabilistic models Fixed order-period models © 1984-1994 T/Maker Co. 12-14 © 2004 by Prentice Hall, Inc., Upper Saddle River, N.J. 07458 EOQ – Economic Order Quantity Objective: minimize (ordering cost + holding cost) Assumptions: Known and constant demand Known and constant lead time Instantaneous receipt of material No quantity discounts Only ordering / setup cost and holding cost No stockouts 12-15 © 2004 by Prentice Hall, Inc., Upper Saddle River, N.J. 07458 Inventory Usage Over Time Usage Rate Inventory Level Q Average Cycle Inventory Q 2 0 Time 12-16 © 2004 by Prentice Hall, Inc., Upper Saddle River, N.J. 07458 EOQ Model How Much to Order? Annual Cost Minimum total cost Ordering (Setup) Cost Optimal Order Quantity (Q*) 12-17 Order quantity (Q) © 2004 by Prentice Hall, Inc., Upper Saddle River, N.J. 07458 Why Holding Costs Increase More units must be stored if more are ordered Purchase Order Description Qty. Microwave 1 Purchase Order Description Qty. Microwave 1000 Order quantity 12-18 © 2004 by Prentice Hall, Inc., Upper Saddle River, N.J. 07458 Why Ordering Costs Decrease Cost is spread over more units Example: You need 1000 microwave ovens 1 Order (Postage $ 0.33) 1000 Orders (Postage $330) Purchase Order Description Qty. Microwave 1000 PurchaseOrder Order Purchase PurchaseOrder OrderQty. Purchase Description Description Qty. Qty. Description Microwave Qty. 11 Description Microwave Microwave Microwave 11 Order quantity 12-19 © 2004 by Prentice Hall, Inc., Upper Saddle River, N.J. 07458 EOQ Model – When to Order Inventory Level Q* Average Cycle Inventory Reorder Point (ROP) Time Lead Time 12-20 © 2004 by Prentice Hall, Inc., Upper Saddle River, N.J. 07458 EOQ Model Equations Optimal Order Quantity Expected Number of Orders 2 ×D ×S H =N = D Q* = Q* = =T = Expected Time Between Orders d = D Working Days Working Days / Year N D = Demand per year S = Setup (order) cost per order H = Holding (carrying) cost d = Demand per day L = Lead time in days / Year ROP = d × L 12-21 © 2004 by Prentice Hall, Inc., Upper Saddle River, N.J. 07458 Inventory Models for Independent Demand Fixed order-quantity models Help answer the inventory planning questions! Economic order quantity Production order quantity Quantity discount Probabilistic models Fixed order-period models © 1984-1994 T/Maker Co. 12-22 © 2004 by Prentice Hall, Inc., Upper Saddle River, N.J. 07458 POQ – Production Order Quantity Answers how much to order and when to order Allows partial receipt of material Other EOQ assumptions apply Suited for production environment Material produced, used immediately Provides production lot size Lower holding cost than EOQ model 12-23 © 2004 by Prentice Hall, Inc., Upper Saddle River, N.J. 07458 EOQ POQ Model Usage only takes place Inventory Level Maximum inventory level Both production and usage take place Time 12-24 © 2004 by Prentice Hall, Inc., Upper Saddle River, N.J. 07458 Inventory Models for Independent Demand Fixed order-quantity models Help answer the inventory planning questions! Economic order quantity Production order quantity Quantity discount Probabilistic models Fixed order-period models © 1984-1994 T/Maker Co. 12-25 © 2004 by Prentice Hall, Inc., Upper Saddle River, N.J. 07458 Quantity Discount Model Answers how much to order & when to order Allows quantity discounts Other EOQ assumptions apply Trade-off is between lower price & increased holding cost Discount Number Discount Quantity Discount (%) Discount Price (P) 1 0 to 999 No discount $ 5.00 2 1,000 to 1,999 4 $ 4.80 3 2,000 and over 5 $ 4.75 12-26 © 2004 by Prentice Hall, Inc., Upper Saddle River, N.J. 07458 Quantity Discount – How Much to Order 12-27 © 2004 by Prentice Hall, Inc., Upper Saddle River, N.J. 07458 Inventory Models for Independent Demand Fixed order-quantity models Help answer the inventory planning questions! Economic order quantity Production order quantity Quantity discount Probabilistic models Fixed order-period models © 1984-1994 T/Maker Co. 12-28 © 2004 by Prentice Hall, Inc., Upper Saddle River, N.J. 07458 Frequency Probabilistic Models Answer how much & when to order Allow demand to vary Service Level P(Stockout) X Other EOQ assumptions apply Consider service level & safety stock Service level = 1 – Probability of stockout Higher service level means more safety stock More safety stock means higher ROP 12-29 © 2004 by Prentice Hall, Inc., Upper Saddle River, N.J. 07458 Inventory Level Frequency Probabilistic Models - When to Order? Service Level P(Stockout) SS X ROP Reorder Point (ROP) Safety Stock (SS) Time Lead Time Place order Receive order 12-30 © 2004 by Prentice Hall, Inc., Upper Saddle River, N.J. 07458 Inventory Models for Independent Demand Fixed order-quantity models Help answer the inventory planning questions! Economic order quantity Production order quantity Quantity discount Probabilistic models Fixed order-period models © 1984-1994 T/Maker Co. 12-31 © 2004 by Prentice Hall, Inc., Upper Saddle River, N.J. 07458 Fixed Period (P) Systems Answers how much to order Orders placed at fixed intervals Inventory brought up to target amount Amount ordered varies No continuous inventory count Possibility of stockout between intervals Useful when vendors visit routinely Example: Office Max representative calls every week 12-32 © 2004 by Prentice Hall, Inc., Upper Saddle River, N.J. 07458 Inventory in a Fixed Period System Various amounts (Qi) are ordered at regular time intervals (p) based on the quantity necessary to bring inventory up to target maximum Target maximum On-Hand Inventory Q1 Q4 Q2 Q3 p p p Time 12-33 © 2004 by Prentice Hall, Inc., Upper Saddle River, N.J. 07458 Comparison of Q and P Systems Continuous Review System (Q) A system designed to track the remaining inventory of an item each time a withdrawal is made, to determine whether it is time to replenish Periodic Review System (P) A system in which an item’s inventory position is reviewed periodically rather than continuously 12-34 © 2004 by Prentice Hall, Inc., Upper Saddle River, N.J. 07458 Comparison of Q and P Systems Continuous Review System (Q) Individual review frequencies Possible quantity discounts Lower, less-expensive safety stocks Periodic Review System (P) Convenient to administer Orders may be combined Inventory position only required at review 12-35 © 2004 by Prentice Hall, Inc., Upper Saddle River, N.J. 07458 Inventory Measures Average inventory = $2 million Cost of goods sold = $10 million 52 business weeks per year Average inventory value Weekly sales (at cost) $2 million = = 10.4 weeks ($10 million)/(52 weeks) Weeks of supply = Inventory turns = = Annual sales (at cost) Average inventory value $10 million = 5 turns/year $2 million 12-36 © 2004 by Prentice Hall, Inc., Upper Saddle River, N.J. 07458 Summary Functions of inventory – Inventory enables value creation for many processes Costs of inventory Different views of inventory Inventory reduction tactics ABC and EOQ are traditional tools used to manage inventory – still used in many circumstances Continuous review system (Q) for high-value parts; Periodic review system (P) for some low value parts Weeks of Supply and inventory turns are widely-used measures of inventory 12-37 © 2004 by Prentice Hall, Inc., Upper Saddle River, N.J. 07458