The Hot New Technology for Communication & Information Association of Legal Administrators Annual Conference May 1, 2006 Presented by Bonnie Shucha University of Wisconsin Law Library bjshucha@wisc.edu Difference Between Blogs & Web Sites A blog IS a Web site But the structure is slightly different than a traditional website All convertibles are cars, but not all cars are convertibles All blogs are Web sites, but not all Web sites are blogs Difference Between Blogs & Web Sites As with any Web site. . . There are some really great blogs There are some really rotten ones And there are a lot of them in between The Blogosphere There are 27.2 Million blogs Blogosphere doubles every 5½ months On average, a new blog is created every second “Splogs” (machine generated spam blogs) account for 9% of all new blogs created As of February 2006 from: Technorati’s Weblog http://www.technorati.com/weblog/ 2006/02/81.html Blog Features Brief informational posts in reverse chronological order Comment feature offers interactivity Blawg= Law-related blog Archives of previously posted content; Subscription options (appear below) Establishing a Blogging Policy Every business should have one – even if you don’t have a blog Cover all company blogs, as well as employees who blog outside of work Policy language should be simple, clear Balance protection from liability with freedom to be honest, frank Establishing a Blogging Policy Examples: Feedster’s Corporate Blogging Policy http://feedster.blogs.com/corporate/2005/03/corporate_blogg. html Yahoo!’s Personal Blog Guidelines http://jeremy.zawodny.com/yahoo/yahoo-blog-guidelines.pdf Blogs for Legal Professionals Continuing Education Competitive Intelligence Monitor “Public Conversations” About Firm & Clients “When you’re listening to the Internet, the discussion is taking place in real time. . . We can alert a company or a brand [to criticism] so they can be on their guard and be ready to react. . .” - Sue MacDonald, spokeswoman, Intelliseek from “Why Companies Monitor Blogs,” CNet, 1/3/2006 Finding Blogs Law Blogs (Blawgs) Blawg: Law & Legal Related Weblogs http://www.blawg.org/ RSS News Feeds for Law, TVC Alert http://www.virtualchase.com/resources/rss_law.html Finding Blogs Blog Search Engines Google Blog Search http://blogsearch.google.com/ Feedster http://feedfinder.feedster.com/ Technorati http://www.technorati.com/ Daypop http://www.daypop.com/ Online Reputation Monitoring Beginners Guide from Marketing Pilgrim blog http://www.marketingpilgrim.com/2006/03/onlinereputation-monitoring-beginners.html Reading Blogs Good - As a Web page Stay current but requires reader to visit multiple sites daily to check for updates Better - With a RSS Reader All updates delivered to one location Read multiple blogs with one application RSS What Is RSS ? Rich Site Summary OR Really Simple Syndication RSS Makes the Internet Subscribe-able See LawLibTech (Cindy Chick) RSS Tutorial: What Is RSS, http://www.lawlibtech.com/archives/000098.html RSS Readers Email message (information) RSS feed (information) Email application (reader) RSS Reader (reader) RSS Readers RSS readers are also known as: RSS aggregators news readers news aggregators Bloglines Free Web-based RSS reader Use to read: RSS feeds Email Listservs! Subscribe at http://www.bloglines.com/ Tutorial movie (UC Berkeley Library): http://www.lib.berkeley.edu/BIOS/rss.html RSS Feeds Posts RSS Feeds Other Than Blogs Newspapers Custom News Alerts Government Agencies Product Recalls “Anyone who needs to monitor current news on a regular basis will need to understand and use RSS in some form going forward.” Source: LawLibTech RSS Tutorial: What Is RSS, http://www.lawlibtech.com/archives/000098.html Creating A Blog Law Firm Blogs Can Be Used for: External communication Internal communication Firm blog ≠ Legal professional’s personal blog External Communication Easy – no HTML knowledge required Technology inexpensive Enhance visibility of firm & attorneys Establish expertise in area(s) of law Improve search engine rankings External Communication Disseminate information more quickly, widely, & less expensively than traditional communication methods Ensure accurate, timely information about firm is available External Communication Connect with other legal professionals Foster a personal relationship clients, potential clients, media & public Readers choose preferred level of communication Internal Communication Announcements for Staff Knowledge Management Project Management Cost = Time Is Blogging Worth Your Time? Weigh the cost of billable time Assess skills & training time needed Consider other time-consuming projects Consider the competition “A poorly maintained blog will have the opposite effect of a well-written, frequently updated blog. The blogger will lose credibility with her or his audience. In other words, don’t just have a blog so you can say you have a blog.” Tom Mighell , “Between Lawyers Roundtable: The Future of Legal Blogging” Law Practice, Sept. 2005 Selecting Blog Authors Attorneys Administrators Librarians Marketing Staff? “A blog cannot possibly fit into the marketing plan of a firm because the firm will not maintain it. Blogs must be maintained by passionate (and driven) individuals.” Burkey Belser in “Market Your Law Firm,” LawFirmBlogging.com, 12/16/2005 Engaging the Reader Be Personable Be Frank Be Useful Be Committed Don’t Sell Don’t Cover-up Mistakes “Good blogs also have an editorial point of view that tells the reader something about the blogger’s personality. There’s a certain style typical of strong blogs—crisp and pithy, with plenty of relevant hyperlinks.” David W. Opderbeck, “How to Start Your Own Weblog And Make the Most of It ” Law Practice, Sept. 2005 Blog Software Comparison Time to check: Are you using the right blogging tool? http://www.ojr.org/ojr/stories/050714gardner/ Promoting Your Blog “[A] blog. . . can be a waste of your brilliant ideas and information unless you can attract readers.” - Daniel Harmon, The Lawyer's PC (22 Law. PC 1) Promoting Your Blog Make blog's name descriptive of its content Link from firm’s Web site & include on all firm communications Drop your blog's name constantly Register with search engines & directories Promoting Your Blog Use keywords in your post titles Link to other blogs Offer your own unique perspective Encourage reader feedback “It’s a great time to start a law-oriented blog. There’s a considerable frame of reference for what people are already doing, yet enormous room for innovation and perhaps an infinite number of interesting niches to fill.” Denise Howell , “Between Lawyers Roundtable: The Future of Legal Blogging” Law Practice, Sept. 2005 For More Information See: Law Practice September 2005 issue devoted to blogging. http://www.abanet.org/lpm/magazine/home.shtml Blogs for Lawyers: Building an Audience to Build Your Practice, free, one-hour event presented by Findlaw. https://findlawevents.webex.com/findlawevents (See “View all recorded events” at top right) Corporate Weblogging Best Practices. Univ. of WI E-Business Consortium http://www.uwebc.org/opinionpapers/archives/docs/ CorporateBlogging.pdf