Work in process; For internal discussion in Class in SJMSOM, IITB Only Competitiveness Mini-Project Guidelines for the Project Dr. K. Momaya SJMSOM, IIT Bombay Contents Setting the context • • • • What & why of competitiveness Objective Slides on details Final Presentation & Case Submission Interactive Meet • Macro: Diverse trajectories • Additional perspective From comparative cases Evolving propositions Feedback • • • • Summary of key findings Implications Road ahead Deliverables • Start: Proposal for suggestion @ topic (Similar in Template of BFSI Brief BG, key questions, objectives, Methodology, Deliverables • Intermediate Structured abstract Team name, title of project, brief BG, key questions, Objectives & Scope, design/methodology/approach, Indicative findings, unique value added • Presentation @ Direction Seminar Key questions, Objectives (+sub-objectives) & scope Overview of industry (India + international) Samples: Country view: Table I in Bharat Forge Company view: Table I eMNE-whitegoods Review of corporate journey (graphical) Results from IVSA & CSF (can be for specific segments,..) Results from quick benchmarking Root-cause diagram for gap Definitions of competitiveness (across levels; alternates are fine Review of key initiatives to accelerate and impact Details @ project presentation and report/case can be given later Key Points for Better Learning • Start: Seek feedback in direction sem. + check out the feedback • Try to complete early phase tasks, e.g. industry analysis part fast to have clarity on key elements e.g. Quick benchmarking to identify leading players in India & internationally IVSA to understand dynamics, find CSF Analysis of journey of firm to identify key phases, issues, Review of definitions (can be hidden) to evolve factors for benchmarking Interaction with experts to get feel for reality, issues of interest to them,.. • Get going with detailed evaluation thru benchmarking • Analyze findings, think @ reasons & refine • Communicate any articles, etc. if you with to go for bonus points • Prepare presentation + case Details @ project presentation and report/case can be given later Details Regarding Final Presentation & Case / Report Submission Contents in Main Presentation About 2-3 slides on each topic as listed below PLEASE CREATE YOUR PRESENTATION IN THE TEMPLATE PROVIDED • Why & What of the Project • Very brief background (@2 slides, more in support) • Summary results of Quick Competitiveness (C) Analysis & learning External: e.g. Industry Value System Analysis (with trends in position of firm & key competitors), Benchmarking E.g. Internal: Review of strategic intent (mission, vision, values), definitions, performance over time (trends), key choices made & Key Result Areas (KRAs) • • • • Key C Issues / Questions (e.g. on journey map,..see an example Objectives, Scope, Methodology, Deliverables Specific Definition of Competitiveness Results of C Evaluation (Summary + Details e.g. by Facets, Factors,..) C processes, sources of C • Synthesis: Competitiveness options, choice made, improvement on targeted performance, Road Map • Suggestions: e.g. to improve competitiveness process,.. • Key learning @ context & concepts • Glimpse of References (Summary by reports, papers, presentations, books, web,..) Since this may be the last opportunity for you to get feedback on the project that you can leverage to compete in many places, please strive for quality (rich collect slides) presentation that demonstrate your skills to understand, analyse and evaluate competitiveness & suggest pragmatic plan for enhancement Contents for Support Slides • Details (2-3 slides) of important analysis Industry analysis: e.g. Critical Success Factors Competitiveness analysis (e.g. APP, Strategy Diamond, Value Curve,.. Details of Competitiveness Performance Productivity, Market/customer, employee, technology,.. Financial Analysis Trends on internal & external benchmarking on key criteria (e.g. Revenue growth, profitability (RONA/ROCE), gross & net margins, market capitalization…) over 8-10 years Competitor profiling (based on benchmarking) • Strategy Diamond (optional) Answers to key questions graphically Indicative Contents in Case + • May creatively improve on Sona Case • Very brief background to firm and challenge • Industry context Key phases in evolution: overall and key segments • Company context Journey (incl. graphical) through key phases, challenges & initiatives Recent dilemma, key questions • Evaluation Internal: Review of strategic intent (mission, vision, values) & leadership, definitions, performance over time (trends), key choices made & Key Result Areas (KRAs) External: e.g. benchmarking with 2-4 local and at least 2 international • Sources of competitiveness Results of systematic effort to identify specific sources Key initiatives, their linkages and impact • Key challenges Indicative Contents in Case + Appendices - will have bulk of output of your efforts; e.g. • Key questions, Objectives, scope • Methods • Graphical / Tabular views on key aspects e.g. Industry: Trends in (e.g. financial: Sales, Net income,..) of key players Company: longitudinal trends in key factors e.g. HR, financial, international , productivity, Changes in organization culture, structure,… • + + many relevant things you can think • Submission: Case + Presentation • Support Folders: our VA (e.g. spreadsheets containing VA analysis • e.g. literature (articles/ papers, reports {e.g. analyst}, presentations, other File name style: journal_acronym_institute_authors_keywords_of_title_month_year Example: IMR_IIT_10X_context_ICT_Uma_Momaya_308 for the context paper from IIMB Management Review we used All these to be submitted latest by Nov. 6 Strategy Diamond: A Good way to Summarize Strategy / Strategic Intent? Few Hints to improve quality • Divide slides in two sections: essential & support • Use rich (graphical, tabular,..) slides • Put comparative data for many firms, years,… on single slide • Must give clear source on each slide containing borrowed Table/Figure/Quote with detailed reference at end E.g. Nasscom (2005); CMIE (2006) E.G. of Full reference, Nasscom, 2005, Engineering Services, Marketing Intelligence Service, MIS Issue No. 58, NASSCOM, New Delhi. • For examples learn from following cases SKSSL: journey map, tabular phases, strategies Ranbaxy: Concepts e.g., Value curve; graphs,… Questions to be addressed in Case /Report • Why this industry, segment, firm, SBU? • How has been the journey & C issues? Historical, Recent & Future • What are C opportunities & area of our focus? • What methodology/approach (Graphical), concepts chosen? E.g. APP, Value curve, EFQM, ….for International Performance (e.g. composite competitiveness score) • What are findings from External Analysis? General, industry & competitive: Statement • What are learning from Internal Analysis? Review of Strategic intent, leadership, definition of C (may be implicit), performance, competencies,.. • What were C/strategic choices? Options selected? Results Choices now? How do we chose? • What do you suggest? Why? Examples of Rich Graphical Slides (with details) Example of Changing Scope of Competitiveness “From Well-Head to Consumer” Case of GE: GE Power Systems: 1994-04 [Now: GE Energy] Growing the Pond $5-10 B $18 B New N E E D S Global Energy Pond $ 700 B. Existing $20 B $20 B. (2004) $10 B CUSTOMERS Existing New 1994: Owns half-of world market ($20 B). But, market is not growing. 1995: Acquisition of Italy’s Nuovo Pignone broadened the pond to $ 25-30B. 1996: Moving into supplying services as well as equipment to its utility customers opened $18B Pond – enlarging its total business to $48B. 1998: Redefined its pond as global energy industry – $700B (37 times of 1994 figures) An Example of Journey Disney’s Portfolio Staircases Cruise liners Planned communities Disney Institute vacations Hotel, property and resort development Disney Land Walt Disney World Animal Euro Disney kingdom Tokyo Disney Land Disney/MGM studios ABC Network Disney channel Baseball Live theater Hockey ESPN Stores Software development Hyperion books Hollywood records Direct mail Disney stores Television shows Live action films Book publishing Music publishing Character licensing Animation 1920 1930 1940 1950 1960 1970 Theme parks Broadcasting KCAL-TV Miramax Hollywood Pictures Home videos Touchstone Animated feature films Vacations, resorts and property development 1980 1990 What can we say about Disney’s Competitiveness in 1990s?: Definition Live entertainment Filmed entertainment Consumer products