JOB DESCRIPTION
JOB TITLE: Pharmacy Technician
Reports To: Pharmacist
JOB PURPOSE: Perform technical pharmacy activities for NuVision Health.
The primary role of the Pharmacy Technician is to support the pharmacist in pharmacy-related processes and
activities. The Pharmacy Technician must be proficient in the pharmacy software utilized to process prescriptions and
provide refill and follow-up information for patients. The pharmacy technician is also responsible for preparing
prescriptions using an automated pharmacy system in a remote dispensing location and for shipment/delivery of
medication to patients.
Drug inventory must be maintained and updated. Current inventory, minimum and maximum levels must be updated
daily and maintained through drug ordering. Regular aggregate reporting for different departments of the company is
required.
The Pharmacy Technician must be proficient, professional, and patient-focused in answering calls from patients, as well
as processing prescriptions using Kroll and other applicable software applications. The Pharmacy Technician must
demonstrate excellent communication skills with patients, colleagues and health care professionals and using
audio/video technology.
DUTIES AND RESPONSIBILITIES
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Interacts with patients using audio/video technology
Manages supply chain for remote dispensing locations with occasional stocking duties
Maintains and packages pharmacy and MedCenter drug inventory
Processes new and refill prescriptions using pharmacy and RDL operating software
Processes payment for prescriptions and OTC medication
Processes and arranges distribution of prescriptions as required
Follows up with patients to confirm prescription delivery
Manages changes in drug formularies and drug pricing updates
Contacts physicians’ offices and patients regarding prescription clarifications and refill authorizations
Manages incoming faxes, email, mail, follow-ups, and notes
Disposes expired medication and sensitive patient information
Generates reports as requested
Timely, accurate and complete documentation of activities performed
Answers call center for inquiries and preparation of medication for verification by the pharmacist
Performs demonstrations for patients and visitors
Enters patient prescription information into pharmacy management system
Documents Patient/Demo/Test dispense technology and software issues
Provides information to patients, staff, and health care providers on how remote dispensing technology works
Other duties to be assigned as required
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JOB DESCRIPTION
QUALIFICATIONS
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Certified Pharmacy Technician in Ontario an asset
2+ years experience in community pharmacy
Proficiency in Kroll required
Demonstrate excellent proficiency in pharmacy management software
Ability to work individually under minimal supervision and within a team environment.
Demonstrate proficiency in both written and verbal English
Multi-lingual written and verbal proficiency is an asset
WORKING CONDITIONS
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Indoor facility
Overtime and/or shift work may be required
Conditions of work may evolve as required
PHYSICAL REQUIREMENTS
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Potentially a physically challenging job
Principally call centre activities using audio and video
Pharmacy work utilizing stationary computers
Potential periods of standing in a clean packaging environment
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