Mema Brand Protection Council Meeting TecIdentify Francois Augnet 13th November 08 Mema Brand Protection Council Meeting 1 Why a Branch Solution? Facts and Figures What is TecIdentify? 2 2 Fully integrated solution 3 Benefits & Value Added Usage of code in daily business 4 Status & Future First Movers & The next steps © TRW Automotive Inc. 2008 2 Criminal Activities growing… Product piracy costs Global Automotive Parts Industry 5 – 10 € billion per year Source: OECD © TRW Automotive Inc. 2008 Spare parts – Threats! • Counterfeit parts – including trademark-infringement • Grey-market imports – including genuine parts diverted from one market to another without consent of brand owner • Excess stock by authorised suppliers, including non-branded genuine parts sold directly from supplier to dealer without consent of brand owner • Re-labelling – eg. Sales of used parts / reject parts • ….and more! Source: OECD © TRW Automotive Inc. 2008 Spare parts counterfeiting facts Targeted products • Fast moving products • Standard parts sold off-the-shelf & which can be fitted to different models • Parts with low per-unit costs as less likely to carry any security device Consequences • Illegal • Brand Image affected – disastrous long term effects • Liability in case of accidents • Lost revenues Eg. manufacturers 5% - 7% p.a Source: OECD © TRW Automotive Inc. 2008 Potential threats in Supply Chain Distributor / Dealer Original manufacturer Trusted supply chain Garage / End user Trusted supply chain ? Unknown source Source: Vesdo Distributor / Dealer © TRW Automotive Inc. 2008 Consequences - dealing with counterfeited products Personal (Emotional) • Dealer is cheated as he pays for an original product & gets “junk” goods Liability • Low quality product create quality claims Reputation • Low quality products ruin the dealers reputation Business • The dealer is in breach of his contract with the original parts manufacturer Legal • Selling counterfeit products is prohibited Source: Vesdo © TRW Automotive Inc. 2008 Mema Brand Protection Council Meeting TecIdentify 1 Why a Branch Solution? Facts and Figures What is TecIdentify? 2 2 Fully integrated solution 3 Benefits & Value Added Usage of code in daily business 4 Status & Future First Movers & The next steps © TRW Automotive Inc. 2008 8 TRW Response to Counterfeiting TRW supports Industry Solution TecIdentify New CLEPA coding standard for authentication Source: Vesdo © TRW Automotive Inc. 2008 CLEPA Code – Basic Principles of Logical Security and Barcode Structure Today Future Anonymous mass of items Every item gets its own identity 246 (01) 14 digits 248 …....free space (21)……. 438 686 9 - 20 digits = Source: Vesdo Ltd GTIN Serialisation © TRW Automotive Inc. 2008 10 Application of Clepa Code Extended security Product Objective for pilot project For Track & Trace Folding box Bundle/ Display Shipping case combination with other security systems Source: Vesdo Ltd & Teccom © TRW Automotive Inc. 2008 11 TRW Label with CLEPA Code © TRW Automotive Inc. 2008 12 TecIdentify Version 1.2 Authentication Process Single Scans Online Mobile Clepa Code Multiple Scans Online TecIdentify Database Local © TRW Automotive Inc. 2008 13 TecIdentify Version 1.2 Scan, show results Authentication: OK Authentication: Warning TecCom Mobile TecCom Mobile TecIdentify TecIdentify Warning! Congratulations! Unknown Code. This part part might not be an original part from TecCom GmbH. This part is a genuine part from TecCom GmbH. [9] Impress [1] Yes, I want to report this! [9] Impressum © TRW Automotive Inc. 2008 14 TecIdentify Version 1.2 Feedback possible Feedback form TecCom Mobile TecIdentify Contact Form: TecCom Mobile TecIdentify E-mail: Name: Phone: E-mail: Yes, send the form! Barcode: (01)14399901959689(10)24576 89145(21)ABC123DEF45 [9] Impress © TRW Automotive Inc. 2008 15 TecIdentify Version 1.2 Website 1. scan 2. check © TRW Automotive Inc. 2008 16 TecIdentify Version 1.2 Response © TRW Automotive Inc. 2008 17 TecIdentify Features & Benefits 1. Open solution based on global standards (GS1,ISO..) Customs, importers, distributors, garages, car driver..... 2. Worldwide 24/7 3. Answer within seconds 4. Low requirements Internet PC with scanner Mobile phone with camera and free to download reader software 5. Direct contact in case of a problem possible 6. Sophisticated algorithms on a secure database © TRW Automotive Inc. 2008 18 Mema Brand Protection Council Meeting Tecidentify 1 Why a Branch Solution? Facts and Figures What is TecIdentify? 2 2 Fully integrated solution 3 Benefits & Value Added Usage of code in daily business 4 Status & Future First Movers & The next steps © TRW Automotive Inc. 2008 19 Manufacturer Requirements & Benefits Requirements • Pre-requisite for TRW to implement branch solution = Achieve Global Standard Label, Design & Printing • Move from local sites doing local labeling to streamlined standards and processes for all aspects of product labels Benefits of Global Standard Label, Design & Printing Project • Synergy – Standard processes & data integrity • More efficient & effective • Flexible – additions/deletions & immediate changes to labels worldwide • Can implement branch solution using CLEPA code and Tecidentify! © TRW Automotive Inc. 2008 Possible Approach - Challenges & Benefits How to start ? By Product National Global Requirements Low Medium High Benefits of CLEPA code on label Protection of specific products Marketing messages etc. Security for a certain region or country Marketing messages etc. Global solution protecting all products & territories Synergy & Economies of scale Targetted marketing activities by using the code for messaging, promotions, part of loyalty program Challenges If product produced across multiple sites – adapt site processes or review need to standardise? Or cost to outsource the work but then lose some control Creating one process across the sites within one region Or cost to outsource the work but then lose some control Large workload to standardise processes, role definitions & resource allocation To find / create a global, user friendly software solution © TRW Automotive Inc. 2008 TRW Approach - Challenges & Benefits How to start ? By Product National Global Requirements Start with packed in house products Starting with 2 geographical regions in initial roll out Will roll out globally step by step Review current processes & resources for labeling activities Understand internal & external requirements Definition of future requirements & conceptual design with chosen software provider Benefits Global web-based solution for TRW & suppliers / Controlled access for suppliers Protection of all products (Image, turnover etc.) Synergy, efficient streamlined processes for all labeling design & print activities (internal efficiencies), Single data source & storage for label information Marketing benefits - code can be used in daily business to eg. Send messages, announce promotions, link to a customer loyalty programme etc. Challenges Managing IAM & VMS channels Large workload & rethinking of roles & resource allocation © TRW Automotive Inc. 2008 Large workload to standardise processes, complex to design & arrive at global user friendly software solution for TRW sites & suppliers The Clearing Hub - Architecture of an authentication system If each manufacturer is operating his own system: Business processes at the POS will be very complicated. Using a hub as unique certification authority in a given industry: Business processes at the POS will be simple & easy. © TRW Automotive Inc. 2008 Mema Brand Protection Council Meeting Tecidentify 1 Why a Branch Solution? Facts and Figures What is TecIdentify? 2 2 Fully integrated solution 3 Benefits & Value Added Usage of code in daily business 4 Status & Future First Movers & The next steps © TRW Automotive Inc. 2008 24 First Movers project started 1 2 3 4 5 6 7 8 9 10 11 12 project start open Bosch Continental Teves Federal Mogul GKN Hella (2009) Mahle Mann + Hummel (2009) Schaeffler, LuK, INA Tenneco TRW Wabco ZF-Trading decision open © TRW Automotive Inc. 2008 13 14 15 16 Contitech ThyssenKrupp Knorr Bremse Osram Networking ITG Figiefa MEMA / JAPIA Car Manufacturer 25 Automechanika Sept.2008 Automechanika 2008 First Movers activities - Invitation with 2DMatrix - Presentation on the booths - Promotion using Clepa Code Joint PR activities with CLEPA & Messe Frankfurt TecIdentify won the Innovation award at Automechanika in IT category Source:Teccom © TRW Automotive Inc. 2008 26 Next steps 1. TecIdentify Version 1.3: Enhancement of user interface Add new algorithms Enhancement of reports .... 2. Anticounterfeiting - Platform - conceptual Projects Company Case Country Contact Security Concepts Schaeffler Gruppe 5 container of clutches CzechGerman Border Mario Thümmler TRW Ningbo Automecha nika Frankfurt 2006 Karen Landis Contitech 195.000 Malta © TRW Automotive Inc. 2008 drive belts Uncovered Fakes Links Christoph Stegemann 27 Challenges for ALL companies! • Encouraging garages etc. across all territories to use the solution! • Equipment available? • Ensuring this great solution is embedded in an internal process eg. what happens in YOUR COMPANY when a garage gets a warning message? © TRW Automotive Inc. 2008 28 Q&A © TRW Automotive Inc. 2008 29