Executive Resume David Larson, CPA, MBA 3708 Clublake Train, McKinney, TX 75070 Phone: (214)-843-6800 Email: davidlarsonllc@gmail.com Expertise Financial and Operational Management, Corporate Reorganization and Restructuring, Turnaround Strategy and Oversight, Lean Total Quality Management Process Implementation, Employee Training and Development, Risk Management, Construction Expansion and Acquisition. Leadership Profile Financial and operational management executive with an unusually broad base of business skills. Excels at using teamwork and innovation to create competitive advantage. Equally adept with data, processes and people. Expert in applying Lean Principals to construction, manufacturing and distribution industries. Able to develop high-level strategic plans, then drill down to redesign and reengineer individual departments and job sets. Outstanding critical thinker that is good at analyzing a company’s corporate psychology, locating problem departments, employees or tasks, and resolving them with minimal disruption. Understands how to motivate employees. Known for developing strategic vision while focusing resources on delivering the greatest return on investment. Strong project management and work ethic. Professional Experience DW Distribution, Inc. Desoto, TX Consultant 2015 to Present Financial and operational consulting for a family-owned and operated, two-step wholesale distributor of building materials and millwork products, servicing markets in Texas, Oklahoma, Arkansas, Louisiana and New Mexico. DW Distribution, Inc. Desoto, TX Vice President Operations 2004 to 2015 Responsible for engaging in all functional areas of the business at the executive level, developing strategic growth projects, and improving effectiveness and efficiencies in operations. Planned and implemented risk management by hedging price-volatile commodities. Improved management skills and processes. Developed Model Workplace Skills training modules to define and improve company culture. Oversaw five distribution branches and four reloading locations for a family owned and operated two-step wholesale distributor of building materials and millwork products with annual sales of $217M. Designed, built and opened three branches on time and on budget. Forecasted the 2008 economic downturn and redesigned trailers to consolidate the transportation fleet, saving $1.6M annually. Further improved transportation expense by over $560K/year by through the use of shuttles, on-site fueling and improved routing. Implemented Lean Culture, resulting in: Distribution volume increase by 49% without adding employees. Manufacturing volume increase by 80% and adding only 20% more employees. Changed warehouse layout to increase efficiency and capacity by 72% without adding square feet. Achieved the highest branch operating profits in the company’s 60 year history. US Foodservice Division Chief Financial Operator/Vice President of Finance Dallas, TX 2001 to 2003 Reorganized habitually under-performing financial organization, making it top-tier. Increased total annual sales to $310M. Implemented operational and financial control environment, including inventory, IT, credit contracts and general ledger. Formally Kraft Foodservice, US Foods is the 10th largest private company in America. Improved return on investment (ROI) by 30% by increasing return on sales (ROS) and reducing working capital. Improved the accounts receivable metric ranking from 32nd to 2nd. Improved Days Sales Outstanding (DSO) by 2.5 days and Days Inventory On Hand (DIOH) by 3.3 days. US Foodservice Regional Vice President / Controller Arkansas, Tennesee, Kentucky 2000 Reorganized financial functions to improve efficiencies, effectiveness and bench strength. Increased sales to $303M. Led strategic analysis and planning to support corporate directives. Obtained over $2M in economic incentives and built two new distribution centers. Developed profitability analysis and statistical profiling by Sales Manager, Salesperson and Customer. Established the automated report download, distribution and digital record retention system, saving ½ Full Time Equivalent (FTE) for the district and significant expense. Coordinated and implemented “best practices” within and between regions. Received Finance Excellence Award for Finance Leadership & True Business Partnership, 2000. US Foodservice Vice President of Finance / Controller Arkansas 1990 to 1999 Responsible for overseeing annual sales of $75M. Involved in all major focuses and key business strategy development and implementation. Improved Return on Investment capital to consistently the top 5% in the company. Developed Nursing Home, Convenience Store and Food Fund marketing strategies. Increased accounts receivable turnover and percent current, making it a consistent top-ranked district. Increased sales by an average of 9.2% per year (over twice the industry average growth rate). Grew income by 28% per year, a 232% improvement in income as a percent to sales. Implemented Total Quality Management culture and processes. The resulting improved management team skills generated the financial turnaround and allowed construction of a new distribution center to handle growth. Received the President’s Club Award for Highest Achievement and Contribution to the company, 1999. Cargill, Inc. Controller, Corn Milling Division Memphis, TN 1983 to 1989 Responsible for overseeing annual sales of $340M. Developed the division’s first computer-based Comparative Statement of Financial Position and Summary Income Statement Analysis. Accounted for 9 profit centers and 10 cost centers plus consolidated statements. Mentored and managed 27 employees. Managed financial controls for $93M in major expansions. Installed first decentralized computer system, including 16 major substations, increasing capacity by 65% without increasing accounting staff. Developed computerized, zero-based budgeting for real-time interaction with managers. Implemented AR Total Quality Process team to reduce past-dues and eliminate all short pays over 30 days. Implemented a Cost of Quality P&L report. Division eventually won the Malcolm Baldrige National Quality Award. Cargill, Inc. Controller, Soybean Processing Division Wichita, KS 1981 to 1984 Responsible for overseeing annual sales of $130M. Mentored and managed 11 employees. Accounted for 3 profit centers. Restructured accounting and administration, increasing productivity by 12.6% Unraveled major, long-term fraud and aided in the successful prosecution of four individuals. Obtained a $3M settlement. Installed major new soybean storage subsystem, accounting for 70% of annual purchases within 3 months. Managed on-time/in-budget construction and start-up of a new oil refinery and hydrogenation plant. Cargill, Inc. Internal Auditor, Administrative Division Minneapolis, MN 1977 to 1981 Progressed from assistant to senior auditor while learning 11 major businesses. Developed specialized audit programs and audit manuals. Worked on special requests for help on frauds, bankruptcies, major investigations, new acquisitions and corporate structure recommendations. Located a $1M error on third day of an investigation that took three months to unravel. Recommended preventative measures which were instituted throughout the corporation. Education University of Memphis Memphis, TN — 1989-1990 M.B.A. in Finance, minor in Economics University of Minnesota St. Paul, MN — 1975-1977 B.S. in Business, major in Accounting, minor in Economics Certificates and Affiliations CPA Certified Public Accountant CIA Certified Internal Auditor AICPA American Institute of Certified Public Accountants Council of Supply Chain Management Professions — Dallas / Fort Worth Chapter Honors, Awards, or Special Recognition Finance Excellence Award for Finance Leadership & True Business Partnership - 2000 President’s Club Award for Highest Achievement and Contribution to the company - 1999 Best in Class Account Receivable Days - 1998 Valedictorian Award for Professional Selling Skills - 1995 Key Accomplishments Preparing for the Major Recession in 2008 Situation: The construction and building material distribution industry is highly cyclical based on the economy. In the boom years leading up to 2008 we focused on growth. We opened a second distribution center in Houston to support our Dallas distribution center, built a millwork manufacturing plant to expand our product offering, and were preparing to open a consolidated building material distribution center in central Texas. Then in late 2007 a change in leading economic indicators signaled a downturn was coming, and that it might be severe. We had to rapidly change course and prepare for a 40-50% drop in volume. Action Plan: Consolidated the distribution fleet between the Dallas distribution center and millwork manufacturing plant. This entailed designing, prototyping and purchasing new custom trailers as well as refurbishing our existing fleet to handle both product lines; designing and building new loading racks; restructuring the loading and securement systems; and redesigning the delivery routes. Increased the capacity and productivity of the flagship Dallas distribution center by redesigning the warehouse layout and inventory slotting. Narrower aisles required changes in the material handling equipment and processes, but the end result was a 72% increase in capacity, while providing swift access to the fastest moving inventory. Closed down the Houston distribution center and the small West Texas branch — both of which were not yet profitable — and stopped plans for the central Texas consolidated building material distribution center. Reduced our labor force and cut executive pay all at once rather than incrementally. Results: While the industry decline of 55-60% exceeded projections, our own volume decline topped out at only 36%. While our competitor reduced service levels, provided better customer service, improved our processes, and remained profitable. Saved $4.398MM in inventory cash flow and $2.829MM/year in income by closing the Houston DC. Saved $873K in inventory cash flow and $387K/year in income by closing the West Texas Branch Saved $928K/year by stopping plans for a consolidated building materials branch in Central Texas. Reduced workforce and management salaries and saved $2.614MM; and kept expenses within 1% of sales prior to the recession. Key Accomplishments From Potential Closure to New Facilities Situation: At the time I was hired by a 50 year old food service distribution company, the industry was undergoing a dramatic transition. Large food service distributors were growing rapidly by acquiring smaller companies and consolidating the industry to become more efficient. The second largest food service distributor in the U.S. had just purchased several locations from a competitor with the thought of consolidating the poorest-performing locations into their existing distribution centers. My new company was acquired and marked for consolidation. An experienced President was transferred to this location from the acquiring company. Together we replaced the primary leaders from the purchased company, which had allowed the organization to degrade. We faced a toxic culture where trust had been broken and the most boisterous personalities had imposed their will on decisions. The outlook wasn’t good: 50 year old, inefficient facilities, poor financial performance and bitter employees. The chances of the new owners consolidating this location into their existing divisions were close to 100%. Actions: I took this job because the acquiring company was a well-known national brand company and I was very impressed with the new President of this location. I quickly observed the severely dysfunctional culture and recommended training our people in Total Quality Management (TQM) skills. The President asked me to lead this effort. Engaged the executive team to customize the TQM strategy for the specific needs of our location. Distributed weekly reading assignments and prepared half-day executive training sessions every other week. All managers and supervisors were trained. Led first time ever strategic planning sessions to analyze the competitive environment, focus on customer needs, and to prioritize resources. Held collaborative sessions with sales management and team members to devise plans and opportunities for each territory. Developed P&L’s by customer, salesman, sales manager and delivery routes that tied to the entire P&L to identify areas of focus to improve performance. Developed trend P&L’s and Rate/Volume/Mix Variance reports to illuminate areas in need of improvement Built zero based budgeting and forecasting models for on-line, real-time, collaborative decision-making with the executive team. Cleaned out slow moving and dead inventory, cleaned up under-utilized warehouse space and obtained additional capital to expand our growing need for the refrigerated space for higher margin inventory items. Results: Attained a complete turn-around in company morale. Unleashed employee energy and skill, transforming the company’s performance. Became a consistent top 5% financial performance location in Return on Investment (ROI), Return on Net Assets (RONA), and Return on Sales (ROS). Secured 80% of the market share in the acute healthcare business. Grew sales by 9.2% for 11 years — over twice the average industry growth rate. Grew income as a percentage of sales 28% per year for 11 years, representing a 232% improvement. Built a new, efficient distribution center to support our growth instead of being closed down and merged with another location. Key Accomplishments Dramatic Improvements in Transportation Industry Insights Rediscovering Profitability — the potential was there all along. Define Value and Deliver It Understand what is valued by the customers that drive your profitability. Understand which customers are profitable. Align the organization’s Value Proposition, Core Competencies and prioritize resources around what is valued by customers that are willing to pay for that value. Ensure internal systems and tracking of Key Performance Indices give accurate, complete and timely feedback on how value is being delivered to customers. If customers have to give the feedback, it is too late. What is Waste; How to Look for It Allocating or consuming resources on anything that is not valued by your customers is “waste.” For example, customer should not have to pay for excessive inventory, excessive wait times, or any lack of communication, collaboration, focus or any other form of organizational dysfunctionality. To clear out this waste, companies should implement a Lean, Six Sigma, Total Quality Culture; nothing comes close to delivering on-going, sustainable improvements. The Opportunity Beyond A Mistake Even the best organizations will make mistakes occasionally. In that moment of truth when the customer does not receive the value expected, if the supplier responds proactively and promptly to correct the mistake, a value beyond that of the purchase is delivered to the customer: the company’s good faith. In return, the company receives an item of value from the customer: His good will. Stand for Something or Fall for Anything Over 85% of the success of an organizations is defined by emotional competencies which is how well people work together on a shared mission, vision and with common Core Values. It’s up to an organization to define, teach, develop and reinforce the skills needed to keep its Core Values strong while inoculating it against the unhealthy habits of its most assertive members. Nothing, not even high IQ or great salesmanship, does more to deliver long-term success to a company than its Mission, Vision and Core Values since it drives engagement from everyone. Suppliers Must Win Also In distribution, it is important for your supplier to “win” if their product is one that you need because your primary customers value it. Survey your suppliers to get unfiltered feedback on what they value and how they see you contributing to the supply chain. This can open the door to active collaboration between you and your supplier such as scheduling a forum for open communication, goal setting, and action plans. Discussion can include feedback on market share, competitive pricing issues, quality concerns, optimal packaging, improved scheduling for timely shipment and prompt receipt of product for improved asset utilization. Sharing market intelligence, joint marketing and sales calls improves the ability to adapt to the changing market conditions on a timely basis. More advanced forms of collaboration include Vendor Managed Inventory (VMI) where sales, demand and inventory levels are electronically data interchanged (EDI) back to the supplier to improve the fill rates, timeliness and efficiency of the supply chain. It is not a zero sum game of winners and losers but rather all parties can win together. Focus on the Customer Every associate in your organization has both an upstream supplier (external or internal) and a downstream customer (external or internal), and they all flow together in a continuous stream of value that builds as it leads to your external customer. If an external customer is unhappy with the value being supplied, that customer stops buying; it can be harder to tell when an internal customer is unhappy. For this reason, it’s important to define and track Key Performance Indices and Cost of Quality at each delivery point along the value stream. Why are we so Reluctant to give Praise? Let’s face it: It’s easier to focus on the 5% of the time when employees did not meet our expectation than it is to give positive reinforcement for the 95% of the time that they did. But it’s an unproductive way to change employee behavior. Criticism often motivates people to defend their self-worth and reasoning. Sincere positive reinforcement creates a desire for continued praise, which can drive employees to perform even better.