Quality: Production line- Tea Infuse Team Ma Chi Fai Shi Cai Tao Li Xiang Ji Rui Lin Everything starts with a question D M Q: How often do you change the tea leaf? A: No idea, but it doesn’t matter A so… Why don’t we try to answer the question ourselves? I C A improvement driven direction formed Definite of the projects D M A I C Target Obtain infused tea with similar level of Tea Polyphenol Balance between tea polyphenol and cost D Demonstrate SIPOC analysis and simulation • Technician cannot provide the amount for tea leave for the production line Remark SIPOC: Production line Supplier M Heater session Input Time of tea be infused Process Output Infuse for 10 minutes Concentrated of Tea Volume of water (100L ) Compress with high Water temp. (90 °C) I C pressure for rotation simulation Type of tea… Tea leave 2g of tea leave per unit, 6 units Water 90 °C Water 750 ml Dilution session Polyphenol Amount of Tea leave A Customer Infuse time 4 minutes Action Shake with hands in metallic container Methodology-Testing solution Dissolve 15.037g Na2HPO4. 7H20 with distilled water (Solution A) Dissolve 2.07g KH2PO4 with distilled water (Solution B) D Dissolve 15.037g Na2HPO4. 7H20 with distilled water (Solution A) Dilute solutions A to 250 ml A Dissolve 2.07g KH2PO4 with distilled water (Solution B) C Mixture solution C With PH7.5 value Dilute solutions B to 250 ml Dissolve 0.1g FeSO4 with distilled water (Solution D) Mix solution D & E I Dissolve 0.4g C4O6H4KNa with distilled water (Solution E) Mix 85% vol.% Ha2HPO4 & 15% vol.% KH2PO4 Mixture solution C With PH7.5 value Mix solution D & E Dilute the mixture to 100ml Solution F Dilute solutions B to 250 ml Dissolve 0.1g FeSO4 with distilled water (Solution D) Mix 85% vol.% Ha2HPO4 & 15% vol.% KH2PO4 M Dilute solutions A to 250 ml Dilute the mixture to 100ml Solution F Dissolve 0.4g C4O6H4KNa with distilled water (Solution E) Mix 8g distilled water with 5ml solution F Shake the mixture Mix the mixture with solution C To 25ml Mix 4g of sample tea, 4ml distilled water with 5ml solution F Shake the mixture Mix the mixture with solution C To 25ml Methodology-Testing solution Dissolve 15.037g Na2HPO4. 7H20 with distilled water (Solution A) Dissolve 2.07g KH2PO4 with distilled water (Solution B) D Dilute solutions A to 250 ml Mix 85% vol.% Ha2HPO4 & 15% vol.% KH2PO4 Mixture solution C With PH7.5 value Mix solution D & E Dilute the mixture to 100ml Solution F Dilute solutions B to 250 ml Control solutions Mix 8g distilled water with 5ml solution F Shake the mixture Mix the mixture with solution C To 25ml Dissolve 0.1g FeSO4 with distilled water (Solution D) Dissolve 0.4g C4O6H4KNa with distilled water (Solution E) M Sample solutions A Mix 4g of sample tea, 4ml distilled water with 5ml solution F Shake the mixture Mix the mixture with solution C To 25ml Mix 8g distilled water with 5ml solution F Shake the mixture Mix the mixture with solution C To 25ml Mix 4g of sample tea, 4ml distilled water with 5ml solution F Shake the mixture Mix the mixture with solution C To 25ml I C • Control solutions • Sample solutions Methodology Testing solution D M Role Task Role A Weight and pack tea leave Role B Measure 750 ml distilled water Boil water Role C Prepare Solution C Prepare Solution F A I C Mix sample solution Setup Tea leave ball Infuse tea Shake tea Prepare sample tea Cool the water Operated by the same person at each role Stir tea sample before used Filter tea sample before used with filter paper Cooled the sample tea to room temperature (about 26 °C) for 50 minutes。 Test the sample Record Data Measurement D M A I C Process Capability and Variability Variance caused by Location: intuitively, liquid are uniform after stirring. Variance caused by the property change after being infused. Assuming that there exists a function: 𝑌 = 𝐹 𝑋 + 𝜀𝑡 for certain type of tea, where 𝜀𝑡 is standard normally distributed, F(.) is a discrete function and very likely to be non-increasing Suppose that we will infuse the tea for 𝑁 𝑠𝑡 time: 𝑈𝑆𝐿 − 𝐿𝑆𝐿 𝑍𝑠𝑡 = 2 2 𝜎𝑡2 + 𝑁 𝑖=1 𝐹 𝑖 − 𝐸 𝑁 𝐸= 𝐹[𝑖] 𝑖=1 Given in advance Measurement - Design of Experiment D M Factors studied X Times of tea be infused A I C 1, 2, 3, … Type of tea Non quantifiable The difference of the first factor’s impact on different type of tea Y Response variable concentration of Tea Polyphenols(茶多酚) Measurement - Design of Experiment D M Measurement System Variation Analysis A I C Variation due to Gage A machine is used for measuring the concentration in the experiment. Chemical reagent might change over time. Variation due to Operators Certain procedures are performed by the same operator through one block. Measurement - Design of Experiment D M Other DOE Principles considerations Randomization A I Replication vs. Repetition Standard procedures Aiming at insight Blocking C No subjective bias since we are using the machine to test the ingredient. A fixed group of members for each different type of tea Improvement D M PCA of the improved process New function between X and Y: 𝑌 = 𝐹 𝑋 + 𝜀𝑡 ⇒ 𝑌 = 𝜀𝑖 + 𝜀𝑡 A where 𝜀𝑖 is the error term of the new process. 𝑍𝑠𝑡 = 𝑈𝑆𝐿 − 𝐿𝑆𝐿 2 𝜎𝑡2 + 𝜎𝑖2 I C Hypothesis: the improved process can provide better with same material cost. Tips: 𝜎𝑖2 might be influenced by how many blocks we are using, we are only comparing the case that use the same average amount of tea. Results of Jasmine tea Jasmine Tea D 2 1.5 I M1-1 1 M1-2 M1-3 0.5 M1-4 M1-5 0 420 426 432 438 444 450 456 462 468 474 480 486 492 498 504 510 516 522 528 534 540 546 552 558 564 570 576 582 588 594 600 606 612 618 624 630 636 642 648 654 660 666 672 678 684 690 696 A Tea Polyphenols M -0.5 C Wavelength Infuse # 1 2 3 4 5 Tea Polyphenols 1.947 1.231 0.582 0.374 0.041 Tea Polyphenols decrease with infuse # Analysis – result D Pu-erh tea 1.6 1.4 M Tea Polyphenols A 1.2 1 1 2 0.8 3 0.6 4 5 0.4 I 6 0.2 400 406 412 418 424 430 436 442 448 454 460 466 472 478 484 490 496 502 508 514 520 526 532 538 544 550 556 562 568 574 580 586 592 598 604 610 616 622 628 634 640 646 652 658 664 670 676 682 688 694 700 0 C Wavelength Infuse # 1 2 3 4 5 6 Tea Polyphenols 1.071 0.325 0.089 0.053 0.052 0.008 Different type of tea, different shape of curves Tea Polyphenols decrease with infuse # Decrease rate varies with kind of tea leave D M When to change tea leave? Suggestion 1: Observation Change tea leave based on observation Challenge A Infuse # 1 2 3 4 5 6 • Label the 1st and 6th infuse tea Pu-erh tea I Infuse # C 1st 2nd 3rd 4th 5th 6th Add transparent glass layer to the container for observation From previous data, darkness is proportional to the number of Tea Polyphenol Tea Polyphenols 1.071 0.325 0.089 0.053 0.052 0.008 Concern: suggestion 1: Observation D Change tea leave based on observation Challenge • Label the 1st and 6th infuse tea M A Jasmine tea I C Let’s see the number of Tea Polyphenol of Jasmine tea Analysis – result D Tieh-Kuan-Yin Tea 1.6 A I C 1.2 1 1 2 0.8 3 0.6 4 0.4 5 0.2 6 0 400 407 414 421 428 435 442 449 456 463 470 477 484 491 498 505 512 519 526 533 540 547 554 561 568 575 582 589 596 603 610 617 624 631 638 645 652 659 666 673 680 687 694 M Tea Polyphenols 1.4 Wavelength Infuse # 1 2 3 4 5 6 Tea Polyphenols 1.339 0.924 0.576 0.294 0.250 0.149 Tea Polyphenols cannot be determined by darkness (color) Common quality problem Why 3 types of tea? Misleading if just investigate the Tieh-Kuan-Yin Tea and Pu-erh tea Drawing a wrong solutions Original Changing stragty D M Tieh-Kuan-Yin Tea Pu-erh Tea Jasmine Tea Similar color Color difference Color difference A I C Infuse # 1 2 3 4 5 6 Tea Polyphenols 1.339 0.924 0.576 0.294 0.250 0.149 Infuse # 1 2 3 4 5 6 Tea Polyphenols 1.071 0.325 0.089 0.053 0.052 0.008 Original method cannot provide uniform tea polyphenols, we need to Infuse # 1 2 3 4 5 change Tea Polyphenols 1.947 1.231 0.582 0.374 0.041 Proposed idea D M A I Infus Ball1 Ball2 Ball3 Ball4 Ball5 Ball6 Ball7 Ball8 Ball9 Ball1 e 0 1 1 2 2 1 3 3 2 1 4 4 3 2 1 5 5 4 3 2 1 6 6 5 4 3 2 1 6 5 4 3 2 1 6 5 4 3 2 1 6 5 4 3 2 1 6 5 4 3 2 7 C 8 9 10 Change: Throw in next infuse Change: Add in next infuse Record 1 Number inside Refer to Infuse # to that box Analysis – result D 3.0000 2.5000 M 2.5000 I 2.0000 Tea Polyphenols A Tea Polyphenols 2.0000 1.5000 1.5000 1.0000 1.0000 0.5000 0.5000 C 0.0000 1 0.0000 1 2 3 4 5 Pu-erh tea Jasmine Tea Pu-erh tea Tieh-Kuan-Yin Tea 3 4 Infuse # 6 Infuse # 2 Jasmine Tea Tieh-Kuan-Yin Tea Analysis - PCA D Process Capability Analysis M A U-L 𝝈 I C 3 4 3 𝒛𝒔𝒕 4 3 4 𝝈 U-L 𝒛𝒔𝒕 Pu-erh tea 0.4185 0.4099 0.9820 1.0180 1.1731 1.2418 0.0221 0.0610 2.7635 Jasmine Tea 0.5575 0.6149 1.3650 1.5730 1.2243 1.2791 0.0517 0.1134 2.1936 Tieh-Kuan-Yin Tea 0.3119 0.3908 0.7630 1.0450 1.2232 1.3369 0.0509 0.1240 2.4343 Control D M A Measurement/ control system design To maintain the performance in real manufacturing situation. Performance monitoring and parameter modification on the arrival of new batch of tea. Considering the influence of difference between batches 𝑌 = 𝐹 𝑋 + 𝑋𝑏 + 𝜀𝑡′ I C Where 𝑋𝑏 is the factor of batches, which can regarded as constant for same batch, 𝑈𝑆𝐿 − 𝐿𝑆𝐿 𝑍𝑠𝑡 = 2 2 𝜎 ′ 2𝑡 + 𝜎𝑏2 + 𝑁 𝑖=1 𝐹 𝑖 − 𝐸 D M A I C Equipment-a device that can solve the problem D M A I C Equipment-a device that can solve the problem Equipment-inside view D M A I C Conclusion D M A I C We should chance the tea leave every time Apply 6 boxes designed Solve costly problem Maintain the relatively stable level of tea Polyphenol Some discussions D M The definition of our quality is the variance of Tea Polyphenols’ concentration only in our work. A I C Further study can be focused on how many blocks we should have in the device we designed so that the level of Tea Polyphenols can meet the standards, which is too time consuming for us considering the experiment we already made. Our study is a very practical one, not so theoretical.