Hurricane Response, Preparedness, and
Lessons Learned
Lake Charles Refinery
Excel Paralubes
Lake Charles Coke Terminal
Lake Charles Pipeline Co. Alliance Refinery
Clifton Ridge Marine Terminal
Pecan Grove Marine Terminal
High Island
Gulf Coast Lubes Plant
Platforms
Green Canyon
Platforms
Magnolia
Platform
Corporate
Crisis Management Support Team
Staff Chart
Updated 07/07/2005 (rev. 22)
CMST Manager
Crisis Advisor
See Specific CMST
BU Org Chart
Corporate HSE
Call Center
Coordinators
Chief of Staff
Corporate HSE
Positions staffed by the affected business
Positions staffed by the CMST (Core CMST)
Deputy CMST
Manager
Positions staffed by Functional Support Plan
Resources
Human Resource
Function Lead
Legal Function
Lead
See Specific CMST BU
Org Chart
See Specific CMST
BU Org Chart
Government
Affairs Function
Lead
Medical Function
Lead
Planning Lead
Operations Lead
Situation Unit
DE&O Function
Lead
Support
Resources
Business
Interruption Lead
Information
Function Lead
Logistics Lead
Safety Function
Lead
Finance Function Lead
See Specific CMST
BU Org Chart
See Specific CMST
BU Org Chart
Documentation
Unit
Security Function
Lead
Resource Unit
Environmental
Function Lead
Information
Systems Function
Lead
Communications
Unit
Additional support
personnel and services
are provided through
the IS FSP
Procurement
Function Lead
Aviation Function
Lead
Travel Function
Lead
Risk
Management/Corp.
Insurance
Function Lead
Claims Function
Lead
Lessons Learned
•
Opportunities for improvement broken
down and summarized in 4 categories
– Process Improvement – Information
Management and Direction
– Organization – Design and Integration
– Infrastructure – Facilities and Technology
– Training and Skills - Functional Capability
Lessons Learned
•
Process Improvements
– Use phased ramp-up of crisis management team
based on situation
– Develop and follow robust documentation
process
– Develop and use an action item tracking process
– Assure situation briefing are given to all
involved people
– Stay in process
Lessons Learned
•
Organization
– Integrate all levels of response into a single
organization (One Plan)
– Train personnel on different roles and
responsibilities
– Drill the emergency response organization
Lessons Learned
•
Infrastructure
– Identify remote operations centers in advance
of event
– Improve availability of emergency response
plans in EOC
– Develop and communicate response objectives
to entire team quickly
– Utilize networked software to provide equal
access to all information by all team members
– Develop and implement de-mob checklists for
emergency response teams
Lessons Learned
•
Training and Skills
– Provide training on software used to capture
and manage information
– Train business units on setting objectives and
directing the team
– Keep training content current and provide in a
timely manner.
Upstream
Upstream Actions
•
•
•
•
Hurricane Preparation and Evacuation procedures
updated based on hurricane experience
Performance study conducted on Gulf of Mexico
Magnolia Platform
Equipment modification completed on Magnolia
Platform
Each new Louisiana inland water platform design is
now evaluated from a risk/benefit basis to build at
a height equal to the 100 year flood level
Magnolia Platform
• The Magnolia field was
•
discovered in 1999 (1st
production 2004) and is
located 165 miles south of
the Louisiana coastline in
Garden Banks blocks 783
and 784. Magnolia is
located in almost 4,700
feet of water.
Magnolia had no major
equipment failures – and
that was in spite of
Hurricane Rita’s eye wall
passing within 25 miles of
the facility.
Equipment Changes on Magnolia Platform
• Gulf of Mexico platforms
•
have installed storm
latches to all doors to
prevent doors being blown
open resulting in
water/wind damage to the
interior.
Also installed wind
diffusers for the Auxiliary
Generators to prevent
overheating & shutdowns
caused by hurricane force
winds.
Magnolia Platform Performance Study
•
•
•
Study conducted by an external engineering group
(Houston Offshore Engineering)
Study assumed Magnolia Platform exposed to a
direct hit by a “Rita” type hurricane
Conclusion of the study was that even though
environmental conditions were significantly higher
than design criteria
• Platform would withstand storm without loss of
integrity
– No over tensions of tendons
– No periods of tendons going slack
• Highest wave crest would be one foot below bottom
of deck
Downstream
ConocoPhillips Alliance Refinery
Hurricane Katrina
ConocoPhillips Alliance Refinery
Hurricane Katrina
ConocoPhillips Lake Charles Refinery
Hurricane Rita
ConocoPhillips Lake Charles Refinery
Hurricane Rita
Downstream Actions
•
•
•
•
•
•
Conduct annual hurricane plan drills before season
commences
Conduct audits during season to verify level of
preparedness
Setup dedicated employee storm communication
hotline
Load hurricane plans in Incident Action Plan
software (same as used by IMAT)
Identify, dedicate on site response equipment for
use at any of the Gulf Coast facilities
Remove critical electric motors prior to storm
Gulf Coast Recovery Equipment Plan
• Gulf Coast recovery equipment identified at the
•
•
•
•
•
end of 1st quarter
Identified recovery equipment is procured in 2nd
quarter
Equipment will be housed and maintained at
Sweeny Refinery
Transportation is charged with moving equipment
• Permits to allow transport of equipment will be filed
prior to storm
Proper equipment to unload portable equipment at
site will be identified
One hurricane plan coordinator will be designated
for Gulf Coast region
Refinery Specific Actions
•
Lake Charles Refinery
•
Sweeny Refinery
• Upgrade overhead electrical system in tank farm area
(5 year plan)
• Evaluating options to reduce water intrusion in
selected sub stations.
• Manage hurricane response equipment for the Gulf
Coast area
• Pursuing agreements with local maintenance
contractor to provide housing repair assistance
Refinery Specific Actions
• Alliance Refinery
• Operations Control and Maintenance Field Office
buildings upgraded to withstand 200 MPH winds
• Mississippi River levee evaluated
– Corp of Engineers allow a levee height of 16 feet and
will not permit any height increases
– Height of levee at 2 points of washout during Katrina
were 14 feet in height due to pipe way crossing
– Discussions underway with the Corp to allow increase in
height to 16 feet
• Project approved to increase water pump off
capability
• All future motor control centers and instrument
buildings will be elevated to protect from rising water
• Instrument upgrade project is open architecture
which allows easy replacement in the event of damage
• Decision and Risk Analysis currently underway to
develop best protection scenario for the refinery